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Xerox® Phaser® 6180MFP Series vs. HP Color LaserJet CM2320n and
CM2320 SeriesCompetitive Assessment
Xerox Phaser® 6180MFP Multifunction PrinterCompetitive
Assessment
This document has been prepared from internal analysis as well
as data prepared by Buyers Laboratory Inc. (BLI), the imaging
industry’s leading source of unbiased and reliable competitive
intelligence. Data was collected in BLI’s 10,000 square-foot lab in
Hackensack, New Jersey and has been published in BLI’s Lab Test
Reports, Environmental Test Reports, and BLI Side-By-Side
Comparison publications, among others.
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2 Xerox Phaser 6180MFP vs. HP Color LaserJet CM2320 MFP
Summary: Phaser 6180MFP advantages
Compared to the Color LaserJet CM2320 MFP, the Phaser 6180MFP
has the following advantages:Productivity
Award-winning global and mobile print drivers that support
•non-Xerox devicesPrint drivers deliver pop-up messages about
device and job •status directly to users at their
workstationsFaster rated black engine speed•Higher maximum monthly
duty cycle•Faster tested first-copy time from the platen in black
mode•Faster tested first-copy time from the document feeder in
•black modeFaster tested document feeder speed in black mode•Faster
tested simplex copy speeds in black mode in all tested •run
lengthsFaster tested simplex print speeds in black mode in all
tested •run lengthsFaster tested first-print times (Word,
PowerPoint and Acrobat •PDF files)Faster tested overall print
speeds (black and color modes)•Faster tested overall color print
efficiency rate•Faster PCL job stream printing (black and color
modes)•Higher bypass capacity•Higher maximum paper capacity•Higher
standard and maximum RAM•Advanced copy features enhance ease of
use•
Cost ControlLower supplies cost per page•Lower toner cost per
page•Higher tested toner yield•
SecurityEAL 3 Common Criteria Certification •Network user
authentication•IP address filtering•MAC address
filtering•IPsec•Secure Sockets Layer (SSL)•SNMPv3•
Environmental ConsiderationsID Card Copy capability helps save
paper•Higher tested toner yield•Xerox environmental awards•
Comparing Image QualityBetter printed text•Better printed
halftone range•Better copied text•Better copied line art•Better
copied halftone pattern•Better copied halftone range•Better copied
color business graphics•Better copied color photographic
images•Better copied color fidelity in the majority of
colors•Higher fax resolution•
The Phaser 6180MFP’s innovative print drivers were recognized
with a BLI “Pick” award for “Outstanding Achievement,” Fall 2008The
Phaser 6180MFP supports Xerox’s Global Print Driver and the Mobile
Express Print Driver, which received a BLI “Outstanding Achievement
Award” in Fall 2008.
“In our lab trial using the Xerox Global and Mobile Print
Drivers, we were able to print documents on non-Xerox devices,
including copier-based and printer-based models, on our test
network,” said Tony Maceri, BLI’s Senior Test Technician. This
flexibility lets workers print anywhere in their office, even on
non-Xerox printers and copiers, with a single interface, instead of
having to keep numerous print drivers installed (which is
time-consuming for IT workers as well as confusing to end
users).
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Xerox Phaser 6180MFP vs. HP Color LaserJet CM2320 MFP 3
Table of contents
ProductivityProductivity analysis . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 4
Print drivers . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 4
Ease of use advantages . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 4
Speed comparisons . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 5
Cost controlColor access controls . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 6
Device management comparison . . . . . . . . . . . . . . . . . .
. . . . . . . 6
SecuritySecurity features comparison . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 7
Environmental considerationsEnvironmental friendliness . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Environmental awards . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 7
Image qualityComparison . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . 7
Key positioning strengthsThe HP costs less. . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Uses less energy when printing . . . . . . . . . . . . . . . . .
. . . . . . . . . . 8
SpecificationsComparison . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . 8
Test conditions:
The devices were tested in BLI’s Hackensack, New Jersey,
laboratory, with daily conditions maintained between 68 and 78
degrees Fahrenheit and 35% to 65% RH. Letter-size 20-lb. bond paper
is used for all testing. Electricity is automatically regulated
to
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4 Xerox Phaser 6180MFP vs. HP Color LaserJet CM2320 MFP
Productivity
Productivity analysisProductivity is influenced by a variety of
factors, ranging from the obvi-ous (rated engine speed, rated scan
speed) to the subtle (streamlined administrative procedures, for
example, and overall ease of use). We will examine numerous factors
that contribute to the overall productivity advantages of the
Phaser 6180MFP in this section.
Ease of use is a critical factor in determining productivity. If
users have to spend time figuring out how to use a function
properly, they’re not doing the jobs they’re paid to do and their
productivity suffers dramatically. The Phaser 6180MFP’s advantages
in ease of use include…
Better print drivers keep workers more productive
Phaser 6180MFP Color LaserJet CM2320 MFP
PrintingScout polls the MFP before a job is sent and informs the
user with a pop-up window if there are any errors, such as paper
out, along with information about how to correct them
HP ToolboxFX is a separate installation, and it is a standalone
application that is not integrated into the print driver
Global/mobile drivers support multiple Xerox models as well as
non-Xerox devices
Universal driver supports only HP devices
Enhancing worker productivityAlthough color engine speed is
comparable, the Phaser 6180MFP’s black engine speed is much faster
than the Color LaserJet CM2320
Rated black engine speed (in ppm)
Phaser 6180MFP Color LaserJet CM2320 MFP
31 21
Higher maximum monthly duty cycle handles even the busiest
workloads with easeMaximum monthly duty cycle (in impressions)
Phaser 6180MFP Color LaserJet CM2320 MFP
60,000 40,000
Higher bypass capacity and higher maximum paper capacity let
users print and copy more and replenish paper lessStandard bypass
capacity (in sheets)
Phaser 6180MFP Color LaserJet CM2320 MFP
150 50
Maximum paper capacity (in sheets)
Phaser 6180MFP Color LaserJet CM2320 MFP
950 550
Higher memory allows faster and more efficient processing of
complex documentsMemory capacity (in MB)
Phaser 6180MFP Color LaserJet CM2320 MFP
Standard RAM 384 160
Maximum RAM 1,408 416
Advanced copy features enhance ease of useDoes the MFP
offer…
Phaser 6180MFP Color LaserJet CM2320 MFP
Poster mode? Yes No
XY zoom? Yes No
ID card copy? Yes No
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Xerox Phaser 6180MFP vs. HP Color LaserJet CM2320 MFP 5
One set
Five sets
10 sets
20 sets
11.615.6
17.227.1
18.1
17.8
26.2
26.0
Color LaserJet CM2320 MFPPhaser 6180MFP
Faster simplex copy speedTested simplex copy speed in black mode
(in CPM)
BLI productivity analysis
Color LaserJet CM2320 MFPPhaser 6180MFP
Black mode
Color mode
From the platen
From the document feeder
Simplex mode
17.8
15.09
13.42
11
9.94
17.23
17.9
19.48
20
11.05
Although rated color first-copy time is comparable, the Phaser
6180MFP’s black first-copy time is much faster.Manufacturer rated
first-copy time (in seconds)
Significantly faster tested first-copy time in black modeTested
first-copy time in black mode (in seconds)
Significantly faster document feeding speed in black modeTested
document feeder speed (in originals per minute)
Color LaserJet CM2320 MFPPhaser 6180MFP
One set
Five sets
10 sets
20 sets
13.018.8
17.627.9
19.1
18.0
27.8
25.9
Faster simplex print speedTested simplex print speed in black
mode (in PPM)
Black mode
Color mode
18.81
81.1
27.1
86.7
18.8919.19
Faster tested overall print speed Tested overall print speeds
including first page (in PPM)
Faster tested overall color print efficiencyTested overall color
print efficiency rate (in percent)
Color LaserJet CM2320 MFPPhaser 6180MFP
Faster tested first-print timesTested first-print times (in
seconds)
Black Word Document
Color PowerPoint Document
Black Adobe Acrobat PDF
16.887.05
17.2210.34
19.5611.94
Black mode
Color mode
16.923.1
14.715.8
Faster job stream printing Tested PCL job stream print speed (in
PPM)
BLI’s job stream includes Word documents, Outlook e-mail
messages, Excel spreadsheets, PowerPoint, HTML and Acrobat PDF
files, totaling 19 pages. All of the files are sent the printer
simultaneously. This test simulates the type of traffic a typical
device might experience in a real-world, multi-user
environment.
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6 Xerox Phaser 6180MFP vs. HP Color LaserJet CM2320 MFP
Cost control
Reduce overlooked costsCost control is influenced by factors
including toner and supplies cost as well as energy usage and –
most often overlooked – the amount of time workers spend
installing, tracking and maintaining the device on the network. In
this section, we’ll examine the Phaser 6180MFP’s advantages over
the Color LaserJet CM2320 in these key areas.
Advantages for a Company’s CTOCentreWare Web allows
administrators to monitor all of an organization’s networked
printers and MFPs
According to BLI’s Lab Test Reports…
“CentreWare Web (CWW), the fleet management tool for the Phaser
6180MFP, can be downloaded for free from Xerox’s Web site. BLI has
tested the utility and found it to be powerful and flexible.”
BLI cost analysis: Lower supplies cost per pageCalculated color
supplies cost per page (in cents)*
Phaser 6180MFP Color LaserJet M2320 MFP
11.289 12.529* Yield was tested using the ISO/IEC 24712
five-page color toner-yield test original.
Calculated toner cost per page (in cents); per color*
Phaser 6180MFPColor LaserJet M2320 MFP
Black 2.089 2.127
Cyan 3.089 3.394
Magenta 2.944 3.577
Yellow 3.207 3.431* Yield was tested using the ISO/IEC 24712
five-page color toner-yield test original.
BLI analysis: Higher tested toner yield Tested toner yield (in
impressions)*
Phaser 6180MFPColor LaserJet M2320 MFP
Black 9,094 4,114
Cyan 6,427 3,565
Magenta 6,657 3,382**
Yellow 6,112 3,526* Yield was tested using the ISO/IEC 24712
five-page color toner-yield test original.
** Tested yield for this color was lower than the HP-advertised
yield of 3,500 impressions.
CentreWare Web Wizards provide a guide to using features and
functions, stepping system administrators through common tasks and
helping them use the software to its full potential.
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Xerox Phaser 6180MFP vs. HP Color LaserJet CM2320 MFP 7
Security and environ-mental considerations
Safeguard against attacksExternal device:
The Phaser 6180MFP leverages port blocking and fax security
functions to ensure product safety.
Lower paper consumption can lead to less waste
Phaser 6180MFP Color LaserJet CM2320 MFP
ID Card Copy capability saves paper by copying two sides of a
document (like an insurance ID card) onto one sheet of paper.
No ID Card Copy capability.
Higher toner yield can lead to less wasteThe Phaser 6180MFP’s
high-yield toner cartridges are rated to yield up to 8,000 prints
and copies in black and up to 6,000 prints and copies in color.
The Color LaserJet CM2320’s toner cartridges are rated to last
only 3,500 impressions in black and up to 2,800 pages in color
before they have to be disposed of.
Xerox’s Environmental
Awards:•CorporateLeaderbyUSEPA•ClimateProtectionAward•FTSE4GoodIndex•World’sMostEthicalCompaniesList
Comparing image qualityThe Phaser 6180MFP was rated higher than
the Color LaserJet CM2320 in BLI print quality categories
including:BLI Print Quality Ratings
Phaser 6180MFPColor LaserJet CM2320 MFP
Text Excellent Very Good
Halftone Range Very Good Good
Higher tested printed halftone range creates better
patternsTested print halftone range*
Phaser 6180MFP Color LaserJet CM2320 MFP
1% to 100% 2% to 80%* Data from BLI Lab Test Reports
Higher tested copied halftone range creates smoother copied
detailsTested copied halftone range*
Phaser 6180MFP Color LaserJet CM2320 MFP
15% to 100% 15% to 97%* Data from BLI Lab Test Reports
Higher fax resolution for better legibilityFax resolution
Phaser 6180MFP Color LaserJet CM2320 MFP
400 x 400 dpi 300 x 300 dpi* Fax is available only for the
CM2320fxi configuration of the CM2320 MFP.
The Phaser 6180MFP was rated higher than the Color LaserJet
CM2320 in numerous BLI copy quality categories, including:BLI Copy
Quality Ratings
Phaser 6180MFPColor LaserJet CM2320 MFP
Text Good Fair
Line Art Good Poor
Halftone Pattern Very Good Fair
Halftone Range Very Good Good
Color Business Graphics Good Fair
Color Photographic Images Good Poor
Better measured copy color fidelity in the majority of
colorsMeasured color copy fidelity (the closer the number is to 0
the closer the match to the original color)*
Phaser 6180MFPColor LaserJet CM2320 MFP
Cyan 4.11 4.07
Magenta 6.61 4.46
Yellow 1.17 7.09
Red 8.10 7.75
Green 4.07 24.36
Blue 12.91 17.58
Black 3.18 3.40* Data from BLI Lab Test Reports
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For more information, call 1-800-ASK-XEROX or visit us at
www.xerox.com/office © 2010 Xerox Corporation. All rights reserved.
XEROX® and XEROX and Design®, CentreWare® and Phaser® are
trademarks of Xerox Corporation in the United States and/or other
coun-tries. Product information and/or specifications are subject
to change without notice. Updated 11/10 610P730205 61CCA-01UA
Key positioning strengths of the Color LaserJet CM2320 MFP and
how to combat them with prospective customers
The HP costs lessWhat the HP sales rep could say:
“The Color LaserJet CM2320fxi MFP costs less than the Phaser
6180MFP/D, and it offers twice the standard paper capacity (two
250-sheet paper drawers) as well as a faster color engine
speed.”
How to respond:
“In this case, you get what you pay for. The price difference of
$50 is minor considering that the Phaser 6180MFP has a much faster
rated black engine speed (31 ppm versus only 21 ppm for the HP
model); color fax capability (in contrast, the CM2320fxi faxes only
in black and white, and the CM2320n configuration has no fax
capability at all); a higher bypass capacity (150 sheets versus
only 50 sheets for the CM2320fxi); and higher toner yields for
lower toner costs. What’s more, the Phaser 6180MFP can be upgraded
to handle much more paper (up to 950 sheets), while users of the
CM2320fxi are limited to the paper supply they start out with.”
Uses less energy when printingWhat the HP sales rep could
say:
“The Color LaserJet CM2320 MFP uses only 460 watts when
printing, while the Phaser 6180MFP uses up to 500 watts. In
power-save mode, the HP model uses only 9.2 watts, which is much
lower than the 17 watts used by the Phaser 6180MFP in power-save
mode.”
How to respond:
“Electricity usage is only part of the picture when you consider
‘green’ issues. The Phaser 6180MFP includes numerous features that
save resources as well as money, including high-capacity toner
cartridges that last longer, so they are replaced less often, ID
Card Copy capability that copies both sides of a document (such as
a drivers’ license) on to a single-sided sheet. It prints at a much
lower noise level, which contributes to a more comfortable work
environment.”
Specifications at a glance
Xerox Phaser 6180MFP/D HP Color LaserJet CM2320fxi MFPBlack
Engine Speed 31 ppm 21 ppmColor Engine Speed 20 ppm 21 ppmMax.
Monthly Duty Cycle 60,000 impressions 40,000 impressionsStandard
Paper Capacity 250 sheets 500 sheetsBypass Capacity 150 sheets 50
sheetsMax. Paper Capacity 950 sheets 550 sheetsADF Capacity 50
originals 50 originalsStandard RAM 384 MB 160 MBMax. RAM 1,408 MB
416 MBColor Fax Capability Standard No Dedicated Fax Memory 4 MB
NoneOperating Noise Level 51.6 dB 69 dBColor Supplies Cost Per
Page* 11.289 cents 12.529 centsRated Black Toner Yield (in
impressions) High-yield: 8,000/Standard: 3,000 Standard: 3,500Rated
Color Toner Yield (in impressions) High-yield: 6,000/Standard:
2,000 Standard: 2,800
* As calculated by Buyers Laboratory Inc.