Confirming On Demand Orders and Messages
Confirming On Demand Orders and Messages
The home screen
displays when first opening
the application
When a new order assigned or a message from dispatch
is sent, the notification
screen will be displayed.
If orders are not confirmed
in a timely manner, the
not confirmed screen will be
displayed
To open a message or order, select
Orders & Msgs from the home
screen. Then select the item
to open.
Opening a message will display the
message text. Click NEXT to
delete or respond to the
message
Opening an order will
display the order detail screen. Click
NEXT to continue to the order
action screen.
To update the order status to
Confirmed select Next Action and click NEXT.
Select Confirm and click NEXT to update the
order status.
Completing On Demand Orders with Signatures
Select Next Action of
Delivered and click NEXT
Confirm the job is being marked as
delivered and click YES
Add First Initial and Last Name
in POD field, click MENU
and click ADD SIGNATURE
If DONE is selected before
a signature is added, this
error message will be
displayed, click OK to go back
Have customer sign or initial
on this screenNOTE: If no
signature required, driver should mark
an “X”
To Clear the name and start
over, click MENU and click CLEAR
When signature is
complete, click SAVE to close
the job
Now the customer will
be able to view this signature through the
Sonic Customer
PortalIf signature required
do not leave package
w/out authorization
Adding a Status Code
To add a status code, select
Status Codes from the Action
Options menu and click NEXT
Adding a Comment is
optional.NOTE:
Customers can see what is
typed
Select the status code to be added and
click ADDNOTE: The screen will
revert to Action Options if successful
Now the customer will
be able to view the status code
through the Sonic Customer
Portal
Scanning Parcels
To add parcels, select Parcels
from the Action / Route Options menu and click NEXT
Use a scanning device to scan a parcel barcode and it will appear
in the window as displayed above.NOTE: If the order was placed with parcels, the barcode value will be displayed before scanning is done
When scanning is complete, click
MENU and select DONE
Do not scan the Zip Code
barcode which begins with the letter
“Z”
Taking a Picture / Capture Image
From the Options Menu, choose Capture Image,
click NEXT, aim the camera and then click
CAPTURENOTE: There is no preview
of camera before taking the picture
Once the camera has captured the image, a preview will be displayed.
Click SAVE if done or click CANCEL to go
back.
Once you click SAVE, a message will be
displayed to confirm the image is being
transmitted.
Working with Route Stops
Select Route Manifest and
click SELECT to open the
route stop screen.
Click the MENU button and select Get New Route to download new
route stops
Choose the current date and
click GO.NOTE: Route
stops are available for download at 17:00 the day
prior
The routes available screen
will show all route available. Select a route
and click DONE.NOTE: Only one
route can be open at a time
Choose a route stop to
open, click the MENU button
and select NEXT
Opening a route stop will display the stop detail screen. Click
NEXT to continue to the route options
screen.
The first route stop action is
Mark As Arrived and click NEXT.
From the route options screen, select POD and click
NEXT.
Enter the PCS (Piece) count, approximate
WGT (Weight) and click NEXT
Enter POD value and click DONE.
NOTE: Must enter a
minimum of three (3)
characters
If no signature was captured and warning
screen will show. Click OK and
capture signature if
needed or click DONE.
The completion screen will
appear which indicate the
stop is closed. Click OK to
return to the route stop
screen.
Pair Scanner with Phone(Android Galaxy S4)
Open the Android SETTINGS ___menu, toggle
Bluetooth to ONNOTE: If the
Bluetooth menu does not automatically
open, click the Bluetooth item to open manually
Press and hold the round ____
button for 8 seconds to put
into pairing mode. The
device will beep and the round
button will flash quickly once in pairing mode.
On the Bluetooth
device menu, click the SCAN
button and once the
CS3070 device appears, click
it to pair.
The pairing request shows a code that must be scanned with the CS3070
device. Use include numeric bar code reference sheet.NOTE: Remember to scan the ENTER bar
code to complete pairing process
Timing is important – if you take
too long the pairing process must be restarted
If the device has any issues,
you should unpair by
selecting the SETTINGS
GEAR to the right of the
device
Select the UNPAIR option to remove the device. Start the process
from the beginning to
repair.
If you need to manual choose a
different keyboard layout
go to the MY DEVICE tab on the SETTINGS
menu and select LANGUAGE AND
INPUT.
When prompted, make the
appropriate change to the input method screen.