Www.tils.qut.edu.au COORDINATED RESEARCH SUPPORT SERVICES AT QUT, AUSTRALIA Martin Borchert Joseph Young CRICOS No. 00213J.

www.tils.qut.edu.auwww.tils.qut.edu.au

D I V I S I O N O F T E C H N O L O G Y , I N F O R M A T I O N A N D L E A R N I N G S U P P O R T

COORDINATED RESEARCH SUPPORT SERVICES AT QUT, AUSTRALIA

Martin Borchert

Joseph Young

CRICOS No. 00213J

www.tils.qut.edu.au

The Authors

Martin Borchert

Associate Director, Library Services (Information Resources and Research Support)

Dr Joseph Young

Manager, High Performance Computing and Research (Information Technology Services)

www.tils.qut.edu.au

Purpose

The purpose of this presentation is to provide an overview of how QUT is developing a range of coordinated research support services.

It builds upon and updates the presentation made by Judy Stokker, Director Library Services, QUT, in 2008 - eResearch: access and support to university researchers.

www.tils.qut.edu.au

Organisational frameworks – structure

Organisation structure of the Division of Technology, Information and Learning Support

www.tils.qut.edu.au

Organisational frameworks – structure

Organisation structure of QUT Library

www.tils.qut.edu.au

Organisational frameworks – structure

Organisation structure of ITS

www.tils.qut.edu.au

Organisational frameworks – people

Library • Associate Director, Library

Services (Information Resources and Research Support)

• eResearch Access Coordinator• Research Support Librarian x

2 (ERA, training, bibliometrics, data management)

• Research Data Librarians x 2 (interviews, metadata)

• Integrated Literacies Coordinator (AIRS)

• AIRS Librarian (training)

• Liaison Librarians x 25• Digital Repository Manager • Digital Repository Developer • Web Coordinator (plus two

developers)

HPC (ITS)• Manager, High Performance

Computing• Research Support Specialist x

10• Project staff • ARCS x 1• ITS Infrastructure Services staff

www.tils.qut.edu.au

Organisational frameworks – people

Division of Research and Commercialisation

Office of the Deputy Vice-Chancellor• Deputy Vice Chancellor

Office of Commercial Services • Consultancy and commercial

research• Continuing professional

education • International projects• CRC and Research

Infrastructure• Legal Services

Office of Research • Research development (grants

office)• Research Ethics• Research data and platform • Research budgets, finance,

administration

Research Students Centre • For future students• Research and development

courses• RHD student training• Research support services• Scholarships• Business and industry outreach

www.tils.qut.edu.au

Organisational frameworks – collaborations

• QUT Blue Print • University Research and Innovation Plan • Divisional Strategic Plan• Library Strategic Plan• ITS Strategic Plan • 2010-2012 TILS Research Support Plan • 2007-2009 TILS Research Support Plan• 2007 eResearch Action Plan

www.tils.qut.edu.au

Organisational frameworks – plans

• University Research and Innovation Committee• eResearch Working Party• TILS Research Support Committee• Research Data Management Project Steering Committee• Library Research Support Group • Faculty Liaison Teams • Transformation of Scholarly Communication• TILS Research Support Staff Skills Group• Researchers Skills Group

www.tils.qut.edu.au

Organisational frameworks – assurance

Project Management Body of Knowledge (PMBOK and Project Management Office

www.tils.qut.edu.au

Organisational frameworks – assurance

Information Technology Infrastructure Library (ITIL) service catalogue

www.tils.qut.edu.au

http://www.tils.qut.edu.au/initiatives/researchsupport/index.jsp

Bringing Library

and High

Performance Computing

(HPC) research support

information together

Awareness and skills training Research Support web site

www.tils.qut.edu.au

Awareness and skills training Seminars, workshops ....

• IFN001 Advanced Information Retrieval Skills

• EndNote training • Publication strategies• Collaboration tools• Measuring impact • Using patent information • Research and copyright• Techwatch – researchers • Managing research data• Information searching

The Library and HPC are providing a

range of programs

• Bibliometrics • HPC services overview• Intro to qualitative methods• SPSS statistical software• KeySurvey online surveys• Nvivo qualitative software• Leximancer text analysis• Making Connections –

innovation in research at QUT

http://www.kickstart.qut.edu.au/studysmart/

www.tils.qut.edu.au

Awareness and skills training Seminars, workshops ....

AIRS Online http://library.qut.edu.au/learn/airs/

www.tils.qut.edu.au

Awareness and skills training Seminars, workshops ....

https://pilot.library.qut.edu.au/index.jsp

www.tils.qut.edu.au

Research data management Policy and guidelines

QUT has developed policy and

guidelines for data

management, including and

mandate!

D/2.8 Management of research data

Guidelines for the Management of Research Data at QUT

Data Management Checklist

Australian Code for the Responsible Conduct of Research

www.tils.qut.edu.au

Research data management Australian National Data Service (ANDS)

• Register my data service • Identify my data service

ANDS is funded from

NCRIS – National

Collaborative Research

Infrastructure Service

http://ands.org.au/

www.tils.qut.edu.au

Research data management Identifying, describing, storing, sharing and reusing QUT’ s research datasets

• Data Librarians identifying and describing datasets

• Automating the capture of large and key datasets

• Developing infrastructure to connect and populate Research Data Australia (with Griffith)

• QUT Research data repository and storage

• Data Management Guidelineshttp://www.tils.qut.edu.au/initiatives/researchsupport/datamanage/planning.jsp

There is evidence

that making research datasets

available, increases the

citation count of related

published papers

QUT is partnering with the Australian National Data Service (ANDS), Monash University and Griffith University

www.tils.qut.edu.au

Research data management ANDS Seeding the Commons Project

QUT has completed interviews

with researchers

on 570 research activities

Research activities / Data collections QuantityData collections already identified available via open access online

19

Data collections identified and mediated access possible

39

Datasets identified but not yet complete / in a format suitable for sharing

85

Research activities for which data is not sharable

289

Research activities with no data 109Research activities interviewed, but data collection not yet classified

37

Research activities not yet interviewed 51Researchers no longer at QUT unable to discuss

64

Current status of research activities / research data collections following research data interviews

www.tils.qut.edu.au

Research data management Sharing and reusing research metadata records and datasets

QUT’s research

data management

repository for metadata records and datasets and

links to datasets

(distributed model)

Not yet ready to use: http://datacommons.qut.edu.au; The EStore mass storage.....

www.tils.qut.edu.au

Research data management Describing QUT’ s research datasets

Research Data

Australia uses a range

of records describing collection,

party, activity, service.QUT will need to develop

metadata records.

Ellen Thompson and Craig Milne are QUT’s data librarians who arecontacting and interviewing QUT researchers to describe our Datasets from category 1 ARC and NHMRC research grants.

www.tils.qut.edu.au

Research data management Data capture project

• Identify machine generated datasets that are unique, or of significant interest

• Identify and describe the datasets

• Develop software to interface the machine

• Start data feed to Research Data Australia

• Colleen Nelson and other QUT researchers

QUT and ANDS are developing a proposal to automatically

capture machine

generated metadata to contribute to

Research Data Australia.

www.tils.qut.edu.au

Research data management Australian Research Collaboration Service (ARCS)

• ARCS data fabric • ARCS Grid using GRISU• ARCS OPeNDAP Digital Library• EVO videoconferencing

ARCS is also funded by NCRIS. Its

purpose is to develop

collaboration services, including network

infrastructure.

http://www.arcs.org.au/

www.tils.qut.edu.au

Supporting open access publishing Increasing visibility and citations

BioMedCentral (BMC) http://www.biomedcentral.com/

Public Library of Science (PLoS) http://www.plos.org/

Hindawi http://www.hindawi.com/

QUT Library will pay your

authors’ publication fees to have

your research

published in the peer reviewed journals from the following

open access publishers:

www.tils.qut.edu.au

Supporting open access publishing QUT ePrints Increasing visibility and citations

• QUT ePrints provides 23,000 records and 13,000 fulltext files.

• Indexed by Google, Google Scholar, Scirus, Scientific Commons and Australian Research Online

• Evidence that open access improves the citation count of your published versions

Making QUT’s peer reviewed research outputs available to the world via open access

QUT ePrints is ranked 22 / 666 and the top Australian repository by “Webometrics”

www.tils.qut.edu.au

Bibliometrics citations and ranking services Measuring impact

• Citation services– Scopus– Web of Science– Google Scholar – QUT ePrints

• Journal rankings– ERA ranked lists– Journal analyzer

(Scopus)– JCR

• Additional verification – Ulrichs– PaperFirst – ProceedingsFirst

Developing a strategy to provide faculty and institute level reports annually

http://www.library.qut.edu.au/find/databases/

2010 developing a concept for a citation reporting service.

www.tils.qut.edu.au

Library databases Accessing the world’s literature

800 + databases accessible from on and off campus.

http://www.library.qut.edu.au/find/databases/

www.tils.qut.edu.au

Library databases Quick Find .... The new generation library database access

Cross-search hundreds of library database at the same time.

http://www.library.qut.edu.au/

www.tils.qut.edu.au

Library databases Quick Find .... The new generation library database access

Cross-search hundreds of library database at the same time.

http://www.library.qut.edu.au/

www.tils.qut.edu.au

Online collaboration Communicate with your peers around QUT, Australia, the world

• Enabling Virtual Organisations (EVO) videoconferencing software

• Skype • Access Grid

eResearch means

collaborating with others

to bring people,

content and ideas

together in new ways

http://www.tils.qut.edu.au/initiatives/researchsupport/collaboration/evo.jsphttp://evo.arcs.org.au/evoAU/about.jspQUT is partnering with the Australian Research Collaboration Service (ARCS) to bring you EVO.

www.tils.qut.edu.au

Online survey system – WorldApp Key Survey

• QUT account• Advice• Training• Support

Personalised consultancy

service available to researchers

and research students

www.tils.qut.edu.au

Data analysisWorking with large and complex datasets

• Quantitative analysis

• Qualitative analysis

Data design Data miningMachine learning algorithmsStatistical analysis and statistical softwareSurvey methodology and methodsQualitative tools including NVivo and Leximancer

Personalised consultancy

service available to researchers

and research students

www.tils.qut.edu.au

High performance computing facility Working with large datasets

• Computational cluster• Large memory system• Simulations• Data storage• Hybrid / heterogeneous

computation – Field-programmable

gate array – Graphics processing unit

Personalised consultancy

service available to researchers

and research students

www.tils.qut.edu.au

Programming supportWorking with large and complex datasets

• Code optimisation• Parallelisation• Advice

Personalised consultancy

service available to researchers

and research students

www.tils.qut.edu.au

Data visualisation faciltyWorking with large and complex datasets

• Advanced workstations• 3D visualisation

capabilityies• 3D digitisation

Personalised consultancy

service available to researchers

and research students

www.tils.qut.edu.au

Optiportal / Optiputer / Visualisation Wall

• View large images at full resolution

• View large complex 3D models

• It’s new!

Personalised consultancy

service available to researchers

and research students

Features:• a scalable tiled, LCD display• a graphics processing unit cluster• 46 gigapixels

www.tils.qut.edu.au

Issues and moving forward

• Project resources vs operationalising • Realignment of resources, but from where?• Skilling our research support staff • University professional staff vs academic staff ratio• Coordination of research support services across Library,

HPC and Research Student Centre in particular• Research data storage (sustainable business model)

END

TILS has a 3 year

2010-2012 Research Support Services

development plan