Information Technology Division Office of the VP for Information Technology Enterprise Computing & Infrastructure Information Technology.

www.ndsu.edu/it

Information Technology Services and Support

Information Technology Division

Office of the VP for Information Technology

Enterprise Computing &

Infrastructure

Information Technology Services

Telecommunications & Emergency

Support Technologies

Quentin Burdick Building

• IT Training Room• Technology Learning

& Media Center

• IT Help Desk• Software Licensing• IT Security

Thorson Maintenance Center

• Telecommunications

• Help with accounts, email, wireless, other services• Check-out equipment

– Digital video and still cameras, GoPro cameras– Laptop computers

• Large format printing• Automated test scoring

Your IT Accounts

N.D. University System Identifier

• Typically FirstName.LastName

• Use to access:– Campus Connection– HR Self-Service

• Paycheck• Leave balances• Benefits Summary

– Moodle (annual training)

NDSU Electronic ID

• Typically FirstName.LastName

• Use to access:– Computers– Email– Library services– Track Training– TYPO3 Web CMS– Wireless network

Activate your accounts

New employee checklist

www.ndsu.edu/its/new-employee

Connect to the Internet

Connect to wireless

• Wireless is available campuswide

• Need to complete one-time setup for each device

• More information: www.ndsu.edu/wireless

eduroam – Global wireless network

Connecting Common Devices to the Network

Connect wirelessly! Wired connection only Laptops (Apple, Windows) Apple TV

Smartphones Roku TV

Chromebook Printers

iPads, iPods

Kindle Fire

Microsoft Surface

Not compatible with the network✖ Google Chromecast

✖ Kindle (earlier than Kindle Fire)

✖ Nook

✖ Wireless routers / access points

Communication and Collaboration Tools

Your NDSU Email Account• Microsoft Office 365

– Email – Calendar– Lync Instant Messaging, Online Meetings– OneDrive (1 TB storage)– SharePoint

Your NDSU Email Account• Go to login.microsoftonline.com

– Typically [email protected]– Password same as NDSU electronic ID

• Official communication channel– Campuswide announcements– Important dates and deadlines– Emergency notifications– Employee Email Policy 158.1

• You are responsible to receive/read

Collaboration and Storage• NDSU Central File Services

– 5 GB storage for staff– 50 GB for faculty

• Google Drive– Unlimited storage– Create, store and share documents and files

• OneDrive for Business– 1 TB storage– Share files and sync for offline access

www.ndsu.edu/its/help-desk/collaboration-and-storage/

Computer Labs and Instrumented Classrooms

• 40 computer labs on campus, with more than 600 computers– Windows and Mac– Popular software (e.g., Microsoft Office; Adobe Illustrator, InDesign,

Photoshop)

• General purpose classrooms have multimedia equipment– Ceiling Mounted LCD Projector– Windows Computer– Document Camera– Wireless Mouse, Standard Mouse– Speakers– Laptop Connection– Audio/Video Control System

IT Training• NDSU Web content management system

(TYPO3)• Course-related technology

– Blackboard– Lecture capture– Classroom polling

…and more!

www.ndsu.edu/its/training

Microsoft Office Specialist Certification

• NDSU employees have the opportunity to train and become certified in one or more Microsoft Office 2013 applications

• Learn more! www.ndsu.edu/softwarecertification

Technology Learning & Media Center

• Assistance with projects, software• Video and audio recording studios• Video and audio capture, editing and conversion• Free technology workshops, self-paced learning

resources

Department Contacts

• Software Contact– Software for NDSU-owned computers– Microsoft Home Use Program

• Telephone Administrator– Workstation telephones– Voicemail– Department cell phones

• IT Communication Liaison• IT Technical Professional

Business Process Analyses and Efficiency Solutions

• Don’t feel limited by the status quo; sweat the small stuff– Contact your department’s IT

Communication Liaison or IT Technical Professional

– Contact the IT Help Desk– Email

[email protected] or call 701-231-9764

Annual Required Training

Online Training Courses• 25+ training titles available through Moodle• Option to complete annual mandatory training

online– Baseline Safety– Supervisor Safety– Sexual Harassment / Title IX– Fraud Training– Annual Notice of Policies

• Log in to Moodle with University System ID and password

☐ Need to complete

Training complete

Tracking Your Training Requirements

• 60+ training titles tracked in Track Training online application– View your training obligations and completions– Supervisors can review employees’ training

compliance– Department administrators can review department

training compliance

• Log in to Track Training using your NDSU electronic ID and password

IT Security: Protect yourself and others

Protect Your Accounts• Passwords

– Make passwords long and strong– Unique account, unique password– Keep passwords safe

• Using public computers– Use secure sites when accessing personal info– Ensure “remember me” is unchecked– Log off when finished

Protect Your Devices• Password-protect or lock• Regularly update…

– Operating system– Software, applications

• Install anti-virus– Free, recommended options

for personal use• Microsoft Security Essentials

(Windows)• ClamXav (Mac)

• Back up your data

Beware of “Phishing” Scams• Cybercriminals attempt to steal money, information

– Don’t reveal personal or financial information in an email.

– Verify the original sender by examining the sender’s address carefully.

– Check for spelling and grammar errors.– Carefully examine hyperlinks. – Check for threatening language.– Consider whether the offer is too good to be true.

No one from NDSU will ever ask for your password via email

Acceptable Use Policy

• Policy governs use of computers at NDSU– Copy in orientation packet

• Do not use technology to…– Harass, threaten, interfere with others– Plagiarize or steal another person’s work– Send inappropriate material

2015 TechXploration Week

• Save the dateSept. 14-18, 2015

• Unleash your inner TechXpert!– Tech Talks– Tech Play– Tech Expo

Questions?