Www.isug.com ISUG creates Virtual User Groups. Agenda ISUG’s Mission Virtual User Group IMPACT SIG EDI Tools SIG For more information.

www.isug.com

ISUG creates Virtual User Groups

Agenda

ISUG’s MissionVirtual User GroupIMPACT SIGEDI Tools SIGFor more information

ISUG’s Mission

““To serve the Sybase, Inc. customer bodyTo serve the Sybase, Inc. customer bodythrough acting asthrough acting as

an information channel,an information channel,an advocate for customer issues, an advocate for customer issues,

and as a force that truly influences the and as a force that truly influences the product directions and capabilities ofproduct directions and capabilities of

all Sybase products.”all Sybase products.”

Virtual User Group

Techwave inception Integration Asks the Experts session Interested User community

Virtual Integration User Group has 2 Special Interest Groups

IMPACT SIG EDI Tools / HIPAA SIG

IMPACT meetings

First meeting – Aug 27th

Bill Couch - President 20 people present Representing St. Luke’s Episcopal Health Systems,

Group Health Cooperative, Rutland Regional Medical, Stony Brook University Hospital, Sun Health Corp, Quest Diagnostics Inc, John Hopkins, St. Luke’s in Ohio, Nemours Children’s Clinic, Carilon Health Systems, Alamance Regional Medical Center, Stanford Medical

Meetings are last Wednesday of the month Next meeting is Sept 24th, Wednesday at 1:00pm cst

EDI Tools / HIPAA meetings

7 people present Representing Preferred Care and St. Luke’s Meeting are 1st Thursday of month Next meeting is Oct 2nd, Thursday 1:00pm cst

For more information

Contact Cynthia GillISUG [email protected]

www.isug.com

Sybase at St. Luke’s Episcopal Hospital

St. Luke’s

Company Profile Where we are using Sybase How we are using IMPACT

Overview of IMPACTApplication of IMPACT

Successes / Challenges

For more information

ContactBill CouchPresident, IMPACT [email protected]

Membership Benefits - 2003

Free copy of SQL Anywhere Studio for NT or Linux ($399 value)

Free copy of IQ Developers Edition 25% discount on PowerDesigner Developers

Edition EAServer Developers Edition CD ASE 12.5 Developers Edition CD ASE 12.5 Technical Library CD ($50 value) ASE 12.5 System Table Diagram Poster ($25 value) Subscription to the quarterly ISUG Technical

Journal ($18.25 value per issue)

Membership Benefits - 2003 Access to on-line Product Enhancements Process Discount on TechWave Conferences and ISUG

affiliated events (US $75) 10% discount on Education Classes ($300 value) 20% discount on Certification Exams TechWave Conference Proceedings CD ($100

value) Technical Training & Speakers at Local User

Group Meetings On-line version of the ISUG Membership Directory

Membership Benefits - 2003

Discover tips, advice and new ideas through the interaction with other Sybase users through conferences, on-line forums and the web (1500 members from over 40 countries)

Communicate your issues directly to Sybase engineers and product management

Participate in email forums focused on specific products, industries, and platforms

Enhancements Process

Enhancement Request Suggestion or recommendation to improve

one of the Sybase, Inc. productsPurpose of ISUG’s Enhancements Process Facilitate communication between Sybase and

customers Influence product directionEnhancement Requests can be submitted for any Sybase product at the ISUG web site (www.isug.com)

Enhancements Process (cont.)

Requests become visible on the website after being reviewed by Enhancements Committee (to avoid duplicate or unclear requests)

Allows members to give comments on the requests

Allows members to vote and prioritize the requests

Results of prioritization are reviewed with Sybase

ISUG Innovation and Achievement Award

Recognizes outstanding contribution by an individual or an organization to the Sybase user communityAward selection criteria includes the ability of the user community to utilize the technique, product or service Award recipients receive free TechWave conference pass, air and hotel accommodations

ISUG Innovation and Achievement Award

Past winners include: Michael Peppler (Sybperl) Scott Gray (sqsh) Juergen Bittner (EAServer solution) John Koontz (EAServer e-commerce solution) Ian Smart Rob Verschoor (Database) Ken Howe (Tools) Carson Hager Eric Miner And others

Submit nominations at www.ISUG.com before May 16, 2003

TechWave 2003

Gaylord Palms Resort Hotels and Convention Center, Orlando, Florida

http://www.gaylordhotels.com/gaylordpalms/splash.cfm August, 2004

Visit www.ISUG.com

Membership Current membership benefits Update information (e.g. address) Online Member DirectoryEnhancements ProcessTechnical Information Sybase FAQ and other technical links ISUG Technical Journal articles On-line forums (SIG’s)And much, much more