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www.england.nhs.uk
www.england.nhs.uk
The future is in our hands…
Proud to CareThe NHS belongs to us all. It is there to improve our health and well-being, support us to keep mentally and physically well, to get better when we are ill and, when we cannot fully recover, to stay as well as we can to the end of our lives.
It works at the limits of science - bringing the highest levels of human knowledge and skill to save lives and improve health.It touches our lives at times of basic human need, when care and compassion are what matter most.”
www.england.nhs.uk
Poll - Ipsos MORI – Public Health Awareness and
Opinion Survey 2014
www.england.nhs.uk
Models to Deliver Leadership….
www.england.nhs.uk
Leadership begins with Care
Synergise Sharpen the
saw
Logically
Begin with the end in
mindPut first
things first
Think win-win
Seek first to understand and
then to be understood
Be proactive
www.england.nhs.uk
www.england.nhs.uk
KIND AND COMPASSIONATE
COMPETENT
EMOTIONALLY INTELLIGENT
LOYAL DEPENDABLEHONEST
RESPONSIBLE /COMMON SENSE
SELF MOTIVATING AND SELF GOVERNING
PUTS PATIENTS FIRST
WILLINGNESS TO HELP OTHERS/
POSITIVE ATTITUDE
Impact - Service Users’ and Carers’ Expectations of a Good Nurse (Jan Quallington 2012)
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Leadership at all levels
www.england.nhs.uk
The journey so far…
10
• Action in each of the 6 domains of Compassion in Practice
• Care Makers• Transforming Nursing for Community and
Primary Care• Weeks of Action• Cultural Barometer• Compassionate Leadership• Nursing Technology Fund• Staffing Guidance • Safety Website• Nurse Leadership
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www.england.nhs.uk 12
Courage & Cultural Change……..
www.england.nhs.uk
“Leaders must encourage their organisations to dance to forms of music yet to be heard”
Warren Bennis
Investment by All
www.england.nhs.uk
Managing Talent
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Leading Cultures for High Quality Care
• Prioritising a compelling purpose – focused on high quality care
• Clear aligned objectives at every level from top team to front line
• Good people management, health and well-being for flourishing
• Employee engagement throughout
• Team and inter-team working
• Values-based leadership at every level
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AManagement
and Teamwork
BStaff
Satisfaction
C Staff Health
and wellbeing
AClinical Quality
BPatient
Experience
CProductivity
Quality and
Costs of Care
Staff Engagement
Staff Satisfaction = Improved Patient Satisfaction and Care
Point of Care 2014
www.england.nhs.uk
"Nurses: A Force for Change - A Vital Resource for Health" " As the largest group of health professionals, who are the closest and often the only available health workers to the population, nurses have a great responsibility to improve the health of the population" Judith Shamian - President of the International Council of Nurses 2014
We are…
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Future Challenges…
Five Year Forward View
www.england.nhs.uk
www.england.nhs.uk
The value of………
www.england.nhs.uk
www.england.nhs.uk
• Planning and implementing the discharge of in-patients.
• Commissioning alternatives to in-patient admission.
• Providing second clinical opinions for in-patients through Care and Treatment Reviews.
• Tracking local patients and their families to ensure care is safe, effective and provides a good experience.
• Providing the link between local government, CCG and specialised commissioning.
Transforming Care
www.england.nhs.uk
www.england.nhs.uk
Championing the 6Cs
The Vision
Practice
Sharing
Examples
www.england.nhs.uk
To Inspire
To Engage
To Inform
To Reflect
To Share
To be ChallengedTo be Supported
To Lead
To Learn
To Connect
www.england.nhs.uk
www.england.nhs.uk
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