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SENSORY EVALUATION OF KHAKHRA AMONG POSTGRADUATE STUDENTS
Dr. Binod Sinha1, Dr. Vimal Bhatt2
1, 2 Professor, Balaji Institute of Modern Management, Sri Balaji University, Pune
Maharashtra (India)
1 [email protected] 2 [email protected]
ABSTRACT:
FMCG, the fourth largest sector, contributes major to India's GDP.FMCG items are meant for
frequent consumption and provide high returns. Toilet soaps, detergents, shampoos, toothpaste,
shaving products, shoe polish, packaged foodstuff, and household accessories and extends to
certain electronic goods are most common. Khakhra is a crispy version of Roti; it is usually a
handmade cracker and roasted to provide crunchiness. It is also a healthy snack, which is a typical
recipe in the Rajasthani and Gujarati cuisines. Khakhra constitutes more nutrition in terms of
protein, carbohydrates, minerals, and dietary fibers. This motivated us to take up the topic. We
have used the Hedonic scale in this research. We have used non-probability sampling of a sample
size of 250 postgraduate students and a structured questionnaire. The study is milestones for
creating branded Khakhara.
Keywords: Sensory Evaluation, Nutritional Value, FMCG, Khakhra
SCENARIO OF FMCG INDUSTRY:
Fast Moving Consumer Goods (FMCG) is contributing significantly to the Indian economy. The
key drivers are changing lifestyles. Right now, Urban and Rural India are equally significant
segment for the FMCG Market. The market size is increasing and creating an attractive landscape
for growth. It is expected to touch US$1.1 trillion by 2020. The growth rate is approximately 25%
as per the report of IBEF.
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Snack Market in India:
The market for snacks is highly fragmented and is mainly dominated by local vendors who are a
part of the unorganized sector. Lifestyle Changes, Rising Urbanization, Growing Middle-Class
Population, Local Availability, and Availability of Snacks in Small Package Size, Low Price, and
the Company's Strategies to focus on regional taste have given fuel to the growth of the Indian
Snack market.
Brief description of the Product Khakhara:
Khakhra is a traditional ready-to-eat snack or breakfast item. Gujarat is famous for this snack of
course, slowly and slowly, it is gaining popularity in other parts of the country. As a convenient
snack, it is popular during travels because it does not require any further processing at the point of
consumption, needs minimal packaging, and has a long shelf-life.
A nutritious Indian diet snack: crunchy, crunchy, mouthwatering tasty, nutritious, and very light
in weight snack. Favorite among children and teenagers. Available in many different flavors. It is
usually eaten with coffee, tea, chutney, pickles, butter, ghee, topped vegetables, cheese, or yogurt.
Khakhra contains primary ingredient as millets, which contains protein (5-8%), carbohydrates
(65-67%), dietary fiber, and minerals (2.5-3.5%), and it has the highest calcium content among all
the cereals. In recent years, there is growing awareness regarding the nutritive value of food and
to nourish the ever-increasing population; however, the inadequacy of essential nutrients can be
improved through the fortifications and enrichment. A balance of nutrients may be obtained by
including cereals, pulses, milk, and milk products. Such a diet involves carbohydrates, proteins,
minerals, dietary fiber. The modified Khakhra is an enhanced nutritive product, whose sensory
characteristics are studied further.
There is no branded Khakhara in the market, only unbranded ones. Providing a branded khakhara
in different flavors and packaging with a quality seal will give us the first-mover advantage. As
western India consumes the maximum snacks, selling Khakhra is going to prove fruitful in the
long run until the brand makes a niche for itself.
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The need of the hour – From the consumer's point of view:
Khakhra is easily available ready to eat a snack. It should not be too costly. It should not contain
high calories or should not be fried. It is something to munch on when hungry but should not be
heavy on the stomach or lead to loss of appetite. It should be tasty and crunchy. It should not be
perishable and easy to store. It should be branded.
Target Audience:
i. Demographic profile: Students (20-26) years.
ii. Psychographic profile: People who love to eat homemade snacks which are crispy and
crunchy. They are health-conscious and stay away from fried and oily junk food. They are
always on the move, so like munching on small titbits in between meals. They are quality
and brand conscious. They do not have enough time to prepare the snacks at home. They
either live alone because of their jobs or studies or live in a nuclear family where the
couple is hectic. They still relish the homemade snacks but end up buying alternatives
from the market.
iii. Competition:
i. Frito Lay India (a subsidiary of PepsiCo): It has Lays and Kurkure in the market.
ii. ITC: It has Bingo, which is trying hard to compete with Kurkure. It has a Khakra
based flavor under the name of Bingo Mad Angles.
iii. Haldiram Foods: It has the most comprehensive distribution network of
Namkeens in India. It is airtight packaging also makes it the most sought after
snack in the Namkeen category.
iv. SM Foods: It has two leading brands: Peppy and Piknik.
OBJECTIVE:
To understand the Sensory perception of students regarding Khakhra.
To understand the factors affecting the likeliness of Khakhra.
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LITERATURE REVIEW
Year Author Research Study
2010 Zbib, Wooldridge,
Ahmed, & Benlian,
2010
Study highlights
the correlation involved between the country of
manufacture and consumer behavior, purchase intention,
and product quality with respect to potato chips,
2012 (Silayoi & Speece,
2004; Underwood,
Klein, & Burke, 2001)
(Wells, Farley, &
Armstrong, 2007)
Study highlights
Study on Packaging
How packaging attracts consumer's attention to a
particular brand, enhances its image, and influences
consumer's perceptions about the product.
Packaging as differentiation, i.e., helps consumers to
choose the product from a wide range of similar products
and stimulates customers buying behavior.
2015 Emily C. Crofton
Anne Markey Amalia
G.M. Scannell
Study highlights
Consumers' perceptions and expectations towards healthy
snacks, with particular emphasis on the cereal snack
market, and to explore new areas of opportunities for
healthy snacks by identifying consumer needs and wants.
2016 Sharon L. Forbes,
Eldrede Kahiya &
Chloe Balderstone
Study examined
The purchasing and consumption behavior of snack food
consumers
RESEARCH METHODOLOGY
We have used Descriptive research design
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SOURCES OF DATA
(1) Primary Data:-
Primary data is the data that is collected for the first time, and that is original in nature. We have
collected the primary data through the questionnaire.
(2) Secondary Data:-
We have obtained the secondary data from the internet, journals and old projects
DATA COLLECTION METHOD
There are mainly two methods of primary data collection survey method and observation method.
We have used a survey technique for data collection in our research.
POPULATION
The population for our study is the male and female consumers of Khakhra
SAMPLE METHOD
We have used the Non-probability sampling technique in that convenience sampling is used in
the Project report.
SAMPLING FRAME
The sample for the research is taken only from PUNE city.
SAMPLE SIZE
The sample size of the survey is 250
DATA COLLECTION INSTRUMENT
We have chosen the "Questionnaire" as a primary data collection tool and books, journals, etc.
for the secondary data collection.
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ANALYSIS AND INTERPRETATION:
178
72YES
NO
Snacks Food Preference
0
10
20
30
40
50
60
70
80
BHUJIYA KHAKHRA NAMKEENMIXTURES
OTHERS(Papad, etc)
BHUJIYA
KHAKHRA
NAMKEEN MIXTURES
OTHERS (Papad, etc)
Types of Snacks Preferred
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There are six different flavors in total. These are marked as S1, S2, S3, S4, S5, and S6. All these
flavors were used for testing and were rated on 10 points scale. These different types of Khakhra
were tested by students.
The rating was done by taking into consideration 5 different factors. These factors are:
1) Color and Appearance
2) Flavor
3) Texture
4) Mouthfeel
5) Overall acceptability
*Equal weights were assigned to each factor, considering each factor to be equally important.
0
10
20
30
40
50
60
70
80
90
9 am - 12 pm 2 pm - 5 pm 6 pm - 9 pm
Time preference of Khakhra
0
2
4
6
8
10
12
14
16
Once Twice Thrice More than threetimes
Frequency of Khakhra purchased
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*Average of 100 different recordings was taken into consideration for each factor.
Attributes Weight S1 S2 S3 S4 S5 S6
Color 0.2 4.6 3.8 8.1 7.3 4.6 6.9
Flavor 0.2 6.7 5.1 8.8 7.7 6.5 4.2
Texture 0.2 5 6.2 6.9 6.6 7.1 5.5
Mouth Feel 0.2 6.4 4.9 7.6 8.8 6.4 5.2
Overall Acceptability 0.2 6.2 5 8.7 7.8 6.7 6.1
Total 1 5.78 5 8.02 7.64 6.26 5.58
Interpretation: The above attributes were assigned equal weights, and for each sample of
Khakhra the means were calculated. The means of each sample was totaled, and the highest mean
was of Sample 3 i.e., 8.02 followed by Sample 4 i.e., 7.64.
Result: This 8.02 reflects that Sample 3 was widely favored by people.
GOOGLE TRENDS
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CONCLUSION
With the rising demand for FMCG and Ready-to-eat products, the Snacks market in India has
created its new footprint. Today, Consumers prefer snacks that are tasty and, at the same time, are
healthy. Khakhra is one such product under the snack segment, which has marked its presence not
only in western parts of India like Gujarat, Rajasthan, and Maharashtra but also in central and
northern parts of India.
As per the above research study, the results states that there are 5 such factors that a consumer
takes into consideration when purchasing a Khakhra. These are Color and Appearance, Flavor,
Texture, Mouthfeel, and Overall acceptability. Based on these factors, six different types of
Khakhra were tested. This would help the firm to implement better marketing strategies in order
to improve sales and overall profit margins.
LIMITATION OF THE STUDY
A questionnaire is used as a data collection instrument for collecting Primary data by taking
references to different people.
The time duration was limited to 6-8 weeks.
The study is limited to PUNE city only.
The consumers may not follow what they have stated in their responses in the
questionnaire.
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REFERENCES:
Emily C. Crofton Anne Markey Amalia G.M. Scannell, (2013),"Consumers' expectations and
needs towards healthy cereal based snacks", British Food Journal, Vol. 115 Iss 8 pp. 1130 – 1148
Sharon L. Forbes, Eldrede Kahiya & Chloe Balderstone (2016) Analysis of Snack Food
Purchasing and Consumption Behavior, Journal of Food Products Marketing, 22:1, 65-
88, DOI: 10.1080/10454446.2014.949992
Silayoi, P., & Speece, M. (2004). Packaging and purchase decisions. British Food Journal, 106(8),
607–628. https://doi.org/10.1108/00070700410553602
Underwood, R. L., Klein, N. M., & Burke, R. R. (2001). Packaging communication: attentional
effects of product imagery. Journal of Product & Brand Management, 10(7), 403–422.
https://doi.org/10.1108/10610420110410531
Wells, L. E., Farley, H., & Armstrong, G. A. (2007). The importance of packaging design for own‐
label food brands. International Journal of Retail & Distribution Management, 35(9), 677–690.
https://doi.org/10.1108/09590550710773237
Zbib, I. J., Wooldridge, B. R., Ahmed, Z. U., & Benlian, S. (2010). Selection criteria of Lebanese
consumers in the global snack food industry: country of origin perceptions. Journal of Consumer
Marketing, 27(2), 139–156. https://doi.org/10.1108/07363761011027240
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