KULIYYAH OF ECONOMICS AND MANAGEMENT SCIENCES ORGANIZATIONAL BEHAVIOR (MGT 4110) GROUP ASSIGNMENT 2 CASE ANALYSIS AND REPORT LECTURER’S NAME: DR. ARIF HASSAN SESSION: SEMESTER 2, 2015/2016 SECTION: 6 MEMBER’S NAME: NAME MATRIC NO. NUR AMALINA BT ABDUL RAHIM 1324614 FARAH DIYANA BT ABD RAHIM 1326746 HAGIR OMER ABDALLA MOHAMED 1425634 NOR SALINAH BT MOHD IBRAHIM 1127130 AFIFAH NABILAH BT MOHAMAD SAFEI 1321976 SUBMISSION DATE: 14 th APRIL 2016
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KULIYYAH OF ECONOMICS AND MANAGEMENT SCIENCES
ORGANIZATIONAL BEHAVIOR
(MGT 4110)
GROUP ASSIGNMENT 2
CASE ANALYSIS AND REPORT
LECTURER’S NAME:
DR. ARIF HASSAN
SESSION:
SEMESTER 2, 2015/2016
SECTION: 6
MEMBER’S NAME:
NAME MATRIC NO.
NUR AMALINA BT ABDUL RAHIM 1324614
FARAH DIYANA BT ABD RAHIM 1326746
HAGIR OMER ABDALLA MOHAMED 1425634
NOR SALINAH BT MOHD IBRAHIM 1127130
AFIFAH NABILAH BT MOHAMAD SAFEI 1321976
SUBMISSION DATE:
14th APRIL 2016
CASE 1: BOUNTY HUNTER (Chap. 3, p. 117)
SUMMARY
The case study emphasizes on the issue of absenteeism frequently happened among
employees of an organization. The main idea regarding one of the solutions taken by many
employers to overcome the worker‟s behavioural problem which is by paying private
investigator to track these workers outside workplace. The action taken by the example
provided due to the several times excuses of being sick by one of the employee and ask for
sick leave more than one time. Therefore, it urges the employer to take action immediately
upon him.
Basically, the purpose of the investigation definitely to ensure that the particular
employee is telling the truth through proves taken either by photograph or videotape by the
investigator. The person also entrusted to ascertain whether the particular person is truthfully
filing injury claims and drawing worker‟s compensation benefit for the right purpose. This
method was desperately taken by most employers because it is a serious problem in many
organizations and need to be solved instantly.
In performing the method, the administrator particularly happened to face
shortcomings due to the different types of policies pertaining to the sick-leave policy for
every organization. Sometimes the divisions within a company itself having different policies
on this issue, therefore the management tend to face with ethical problems of their workers.
As for example, some organizations allow their employee to use the sick-leave for other
purposes and it would give them opportunity to escape from their job in times. Moreover, of
course there would be many others problems occurs such as giving the sick-leave to other
colleagues and benefited the compensation even though they are not ill. Still, even though
there was standardization on paid sick-leave regulated by many countries, there would be
questions on ethical issue to be appeared in developing the policy.
At last, the case highlights on the issue of fairness that exist in regulating the paid
sick-leave whereby it impacts the quality of someone‟s life. Overall, the main point here
suggests that the solution take by employers to overcome absenteeism seems to intrude
employee‟s privacy although it is assumed to be legal. However, we can admit that the
method really helps the employer in acknowledging the subordinates behaviour and
discipline.
ANSWERS TO THE CASE QUESTIONS
1. The employer happened to face dilemma when hiring private investigators where by
the policy among the organizations is different and even could be different among the
divisions of the same company as well. As a result, the administrators or employees might be
left up interpret them. Based on the previous cases, there were some sick-leave given to other
individuals to be used and would end up with unethical attitude by that person. Other
examples including receiving compensation from it and accumulate it from year to year.
2. The issue of absenteeism is one of the effects of dissatisfaction in job by some
problematic employees. In order to increase the job satisfaction, the other alternatives could
be taken by the employer or manager are by watching the worker‟s attitude then giving
warnings to the person who really involves seriously in the matter. A good manager is able to
influence people by his/her behaviour and show good example by not missing work for no
reason. Other than that, in order to increase job satisfaction, the manager should play role in
making the job looks interesting and challenge them if there is difficulty. This method would
be preferable instead of raising the salary or giving bonus because sometimes money cannot
buy happiness and what the employees need is a satisfaction from the task. These methods are
believed to reduce the tendency for workers to miss their works at many times.
3. The organization might have to do research once again on the policies regulated to
determine effectiveness on the worker‟s behaviour and attitude to overcome the particular
problem among employees. The policy regarding the serious issue needs also consider the
fairness and applicable to the individuals in line with his/her situation because everyone‟s
condition is not the same. The administrator also probably should let the employees to voice
out their opinion or dissatisfaction on the rules and regulation of the company.
LESSONS LEARNED AND ISLAMIC PERSPECTIVE
Throughout the analysis of this case study, we found that whether an employer or
employee, everyone should play role in facing this serious problem of absenteeism. First of
all, the manager or administrator should have the sense of understanding the situation of the
employees especially regarding their welfare because it might affect their personal life. They
must not burden the employee with heavy task at all time and so on. It would lead to serious
problem and might probably affect their health. Eventually, it impacts their performance of
the organization. In facing the employees who tend to ask for a fake sick-leave, a manager
first need to feel the hardship of the subordinates which leads them to frequently miss their
job with intention.
Meanwhile, in the employee‟s perspectives, lessons learnt here are the need to have
accountability and responsibility in performing task as entrusted. The leave taken excused as a
sick is an act of lying and if consistently performed, it would be a bad habit or attitude that
affect negatively in oneself.
By looking at Islamic views pertaining to this ethical issue, Islam itself prohibits
Muslim to neglect responsibility or amanah in all aspects of life. It will be asked by Allah in
the Day of Judgment and one should take it very seriously. This issue also seen as a serious
problem in Islamic perspectives and Muslim is reminded to always speaks the truth and never
taking advantage on others properties and facilities.
It was recorded in the Two Sahihs from the Hadith of Al-A`mash. Imam Ahmad
recorded that `Abdullah bin `Amr, may Allah be pleased with him, said that the Messenger of