Writing Center Data Review

Slide 1

Writing Center Data ReviewSpring 2011

Compiled by Rhonda Kavan, Leah Soule, and Lisa Williams

1Spring 2011 Big Picture Data232 students728 held appointments3.1 average sessions per client2Big Picture Data139 students in Spring 2009257 students in Fall 2009210 students in Spring 2010231 students in Fall 2010232 students in Spring 20113Big Picture ComparisonBig Picture Data5.4 average sessions per client in Spring 20092.9 average sessions per client in Fall 20094.0 average sessions per client in Spring 20103.1 average sessions per client in Fall 20103.1 average sessions per client in Spring 2011

5Availability1131 hours available for tutoring558.5 (49.38%) hours spent tutoring131.5 (11.63%) hours of missed appointments not filled with walk-in appointments435 (38.46%) hours planningAvailability ComparisonMissed AppointmentsStudents scheduled 1005 appointments.72872%

27728%

8Missed Appointments159 students missed at least one appointment. 100 (63%) missed only one appointment. 54 (34%) made at least one appointment but did not come to any appointments.9Students per TutorThe number of students does not add up to 232 because some students worked with multiple tutors.117

11911210Students per TutorStudents who visited the Writing Center more than once frequently worked with multiple tutors over the semester.3932.55041.673125.8711Appointments per Tutor23032%19727%12Missed Appointments per Tutor8731.4%9935.7%9132.913Non-Native Speakers20488%

2812%14Sessions with Non-NativeSpeakers14520%58380%

5.18 sessions per Non-Native speaker2.86 sessions per Native speaker

15Non-Native SpeakersStudents in DSPW and DSPR Courses8034.5%15265.5%173.15 sessions per student in DSPW/R3.13 sessions per student in non DSPW/RSessions with Students in DSPW and DSPR Courses25234.6%47665.4%18DSP Comparison19Students by Class Status12754.7%4820.7%2711.6%177.3%104.3%31.3%20Sessions with Students by Class Status35548.8%22530.9%679.2%588%182.5%51%21Status ComparisonNumber of Visits23First Visit9038.8%6829.3%5724.6%156.5%21%24Single Visits3631%4135.3%3227.6%22%54.3%25ReferralsStudents were allowed to check more than one answer when asked how they heard about the Writing Center, so we received a total of 283 answers. Answers in the other category included things like assignment, word of mouth, advisor, self, and came in last semester. 38172201925926Returning Students845 students have visited the Writing Center since Spring 2009.160 (18.9%) of the 845 students we have served have visited the Writing Center multiple semesters.74 (32%) of the 232 students served in Spring 2011 have visited the Writing Center previously.

Returning Students11113.1%

68581%

273.2%111.3%50.5%