Writing a letter - Task 1 GT

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WRITING A LETTERDr. Roman Pathak, 0416081000

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PARTS OF A LETTER

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• Greeting

• Introduction

• Formal

• Identity

• Identifier

• Purpose of the letter

• Informal

• Exchange pleasantries

• Purpose

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• Body

• Address the task mentioned in the question in order as per the question

• Closing/Closure

• Thanking

• Closing

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Types of Letter

• Request• Explain• Apology• Complaint• Suggestion• Invitation

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ExamplesQuestion Type

a To a holiday camp to ask about accommodation for a group of children

Information

b To your friend to tell her that you cannot visit her next month as planned

Apology

c To you local council saying how you think their services can be improved

Suggestion

d To ask your tutor to attend a party to celebrate your graduation

Invitation

e To tell your school why you have decided to withdraw from your course

Explanation

f To a restaurant about a rude waiter and some bad food

Complaint

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GreetingsFormal Informal

Dear SirDear MadamDear Sir/MadamDear Sir or Madam

Dear SallyDear BruceDear Mum

Dear Mr. SamDear Mrs. AffleckDear Ms. Smith

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IdentificationFormal Informal

I am a student atI was a clientI am a regular customer

I’m

Thank you for letter/invitation I hope everything is fine with youThanks for inviting me

I am writing this letter in regards toI am writing this letter to express my concern/satisfaction/dissatisfaction

I need to tell you that….I need a favour from you.I’m sorry but can you please…..?

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Apologizing

• Formal• I am extremely sorry

about• I would like to apologise

about• I owe you an apology• I sincerely apologize for

the inconvenience arising from this

• Informal• I'm sorry about…• I am sorry that…• I'm very sorry about…• I'm very sorry for…• Please forgive me for...

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Asking for Help

• Formal• I would be grateful if

you could…• I would appreciate it

if you could…• I would like to

request you to……

• Informal• Could you please…• I was wondering if

you could ……• I would like to

know…..• I am writing to ask

about

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Asking for Information

•  Formal• I am writing to

enquire about…• I would like to know

about/if…

• Informal• I am writing to find

out about...

• What I am looking for is...

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Complaining / expressing dissatisfaction

•  Formal• I'm writing to express

my dissatisfaction with…

• Informal• I'm writing to tell you

about my annoyance with…

• I am not happy about...

• ...was very disappointing.

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Expressing satisfaction

• Formal• I am writing to

express my satisfaction with

• I would like to inform you that I am extremely contended with

• Informal • I was delighted to

hear that…• I was very happy to

learn that…• I was thrilled to find

out that...• I was glad to hear

that…• ...was very enjoyable.

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Expressing concern / sympathy

• Formal• I am writing to

express my concern about..

• Informal • I am sorry to hear

about... (your accident/ illness)

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Giving bad news

Formal• I regret to advise you

that...(formal)

• Informal• I regret to inform you

that…• I am sorry to tell you

that…• I am afraid I have

some bad news.

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Invitation

• Formal• I would like extend

an invitation to you on the occasion of ….

• Informal• Would you like to….?• I would like to know if

you would…..

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Giving Suggestion

• Formal• I would like to

recommend (to this abc)

• I feel obliged to advise/recommend/suggest that

• Informal• Why don’t we….?• How about ……?

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Thanking

• Formal • I am extremely

grateful for…• I very much

appreciate your ______ing

• No words can express my gratitude.

• Informal• Thanks

• Thank you.

• Thank you very much.

• Thanking you kindly.

• Thanking you in anticipation

• I can't thank you enough.

• I am thankful to you for all your support and cordiality

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Closing

• Thanking in anticipation• I look forward to seeing you.• I look forward to hearing from you.• I look forward to meeting you.

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Closure

Formal Informal

Yours sincerelyYours faithfully

LoveBest wishesAll the bestSee you soonWarm Regards

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Explaining

• What this means is • In other words, • That is to say• To be more precise• Specifically saying• In fact,

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Giving Examples

• For example,• For instance,• A good illustration of this is• If we take an example • Evidence for this is provided by • We can see this when

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Giving Reasons

• One reason for this is• The immediate cause of this • One of the causes of this is

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Example Sentences

• I believe I owe you an explanation for this • Should you have any questions regarding this, you can contact me via email([email protected]) or on my phone (0000000)

• For your information• As I understand from the information provided • I think, I deserve special consideration• I had not been informed

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• These work experiences have greatly enhanced my skills to………..

• I have enclosed ….• You can always contact me via e-mail ([email protected]) or phone (0431082300), if deemed necessary, for future correspondence regarding …….