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Cambridge InternationalCollege
OAn accredited British
college that has beena world leader inprofessional,
accredited study andtraining.
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Cambridge InternationalCollege
O“No person can hope
to succeed inbusiness withoutbeing able to write
GOO businessletters.!
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Business LettersExamined
O“A good business letteris one which is written
in GOO "nglish inclearly understandablewords, is brief and tothe point and, abo#e
all, is persuasi#e.!
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(1) Good EnglishO“Business people
should try as far aspossible to write inclear and good
"nglish in theircommunication.!
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(1) Good EnglishOBe written in good
grammarOBe correctlypunctuated
OBe correctly spelt andused
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(2) Brief O$he purpose of a
business letter mustbe readilyunderstood.
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( ) !ersuasi"eOBy persuasi#e, the
letter should beplanned and designedto that it achie#es its
'ob(ecti#e) or 'goal).
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Business LettersExamined
OBy persuasi#e, the
letter should beplanned and designedto that it achie#es its
'ob(ecti#e) or 'goal).
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SAMPLEBUSINESS
LETTERCambridge International
College
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#elod$ #odes Limited%esigners and manufa&turers of 'ualit$ ladies fashions
Cur"$ Cres&ent Sheen orth$ 1*+ telefax, -. */-1Email, melod$0r$t+&om ebsite, +modish+nx
11 #ar&h 2-1 3he #anager#anor 4ouse 4otelChippenham 5nited 6ingdom
%ear Sir,
e are &urrentl$ see7ing a "enue for this $ear8s sales &on"ention s&heduled in 9ul$+
!lease pro"ide the undersigned ith full information about the &on"entionfa&ilities hi&h $our hotel o:ers and the &harges for them+ e expe&t around /- delegates+
;our earl$ response ill be appre&iated+
;ours faithfull$
Sales #anager
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TRY THIS!Cambridge International
College
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%ream #o"ies 5ni"ersal Ltd+< Oxford =oad
ebsite, +dmuni"ersal+&om> #ar&h 2-1
3ra"el Consultant?BC 3ra"el and 3ours> 5pton !ar7@e ham London
%ear SirA#adam
%ream #o"ies 5ni"ersal Ltd+ is one of the leading lm produ&tion &ompan$ in theorld+ Our &ompan$ is 7no n for produ&ing and de"eloping lms and tele"ision program+ I
must be grateful if $ou send us a bro&hure and pri&e list for the tour pa&7ages $ou pro"ide+Last ee7 I &alled $our o &e to in'uire about $our pa&7ages+ 5nfortunatel$ $ou ere ona si&7 lea"e+
e are &urrentl$ planning our annual team building+
I loo7 for ard to hearing from $ou+
;ours faithfull$?ndrea !hilips#ar7eting #anager
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9uan %ela CruDGreat #inds !ublishing 4ouse
;F Building #anila 3elefax,
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Letter of
?ppli&ationCO*"+ "$$"+
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#ar&h 2 2-1
#s+ =iDD 3a$lor
!ersonnel 4ead;F 4otel#a7ati Cit$
%ear #s+ 3a$lor,
I am riting to appl$ for the front des7 position ad"ertised in the 3oda$8sIn'uirer dated #ar&h 11 2-1 + ?s re'uested I am en&losing a &ompleted
Kob appli&ation m$ &erti &ation m$ resume and three referen&es+ 3he opportunit$ presented in this listing is "er$ interesting and I belie"ethat m$ strong industr$ experien&e and edu&ation ill ma7e me a "er$&ompetiti"e &andidate for this position+ 3he 7e$ strengths that I possessfor su&&ess in this position in&lude,!ro"en abilit$ to assist guests ith room boo7ing &hanging and
&an&elling reser"ations%emonstrated expertise in pro"iding and ensuring highM'ualit$ guest
relationsN andEx&ellent "erbal and ritten &ommuni&ation s7ills
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ith a BS degree in 4otel and =estaurant #anagement I ha"e a fullunderstanding of hospitalit$ industr$+ In fa&t I ha"e rendered *-- hoursof internship at ?&or 4otel here I as assigned at the ront O &e andGuest Ser"i&es %epartments+
!lease see m$ resume for additional information on m$ experien&e+ I&an be rea&hed an$time "ia email at mi&hael&oo70$ahoo+&om or m$&ell phone (-.1/) /- 1112+
3han7 $ou for $our time and &onsideration+ I loo7 for ard to spea7ingith $ou about this emplo$ment opportunit$+
Sin&erel$
#i&hael Coo7?ppli&ant
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-ormatO +eturn Address ;our Street ?ddressCit$ State Fip Code
Oate of etterO Inside Address
Conta&t @ameConta&t 3itleCompan$ @ame
Street ?ddressCit$ State Fip Code
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-ormatO ear ,O Opening paragraphO /iddle paragraph0s1O Closing paragraphO Complimentary CloseO 2ignature
Signature o"er printed name
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2tructure/iddle %aragraph 0Body1
Explain h$ $ou are interested in thisemplo$er and $our reasons fordesiring this t$pe of or7+
State rele"ant s&hool or or7
experien&e be sure to point it out ithone or t o 7e$ examples+
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2tructure/iddle %aragraph 0Body1
EmphasiDe s7ills or abilities that relate to
the Kob+Closing=eiterate $our interest in the position and
$our enthusiasm for using $our s7ills to
&ontribute to the or7 of the organiDation+!ro"ide &onta&t information+
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2tructureClosing 0Conclusion1 3han7 the reader for hisAher
&onsideration of $our appli&ation+End b$ stating that $ou loo7 for ard
to the opportunit$ to further dis&uss
the position+
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$ips in 3riting aCo#er etter
O?ddress $our letters to aspe&i & person+
O 3ailor $our letters to spe&i &situations or organiDations b$doing resear&h before riting
$our letters+http,AA +o&s+fas+har"ard+eduAstudentsAmaterialsAresumes and &o"er let
ters+pdf
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$ips in 3riting aCo#er etter
O6eep letters &on&ise andfa&tual no more than a
single page.O?"oid Po er$ language+OGi"e examples that support
$our s7ills and 'uali &ations+http,AA +o&s+fas+har"ard+eduAstudentsAmaterialsAresumes and &o"er lett
ers+pdf
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$ips in 3riting aCo#er etter
O!ut $ourself in the reader8sshoes+ hat &an $ou rite that
ill &on"in&e the reader that$ou are read$ and able to dothe KobJ
O5se lots of a&tion ords+
http,AA +o&s+fas+har"ard+eduAstudentsAmaterialsAresumes and &o"er letters+pdf
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$ips in 3riting aCo#er etter
O=eferen&e s7ills or experien&esfrom the Kob des&ription and
dra &onne&tions to $our&redentials+
O#a7e sure $our resume and&o"er letter are prepared iththe same font t$pe and siDe+
http,AA +o&s+fas+har"ard+eduAstudentsAmaterialsAresumes and &o"er letters+pdf