“We now have a specialized software solution, covering all aspects of our business. It has made such an improvement in our operations that it is difficult to imagine how we used to work without it.” Ertan Ljajić, IT Manager, Novi Pazar - Put With its substantial growth, the road construction and maintenance company Novi Pazar – Put has overcome the possibilities of a functionally and technologically outdated business software they were using. Rational and efficient management of complex business processes and expensive resources created the need for the introduction of a new, modern and flexible business solution, so the company chose Microsoft Dynamics NAV, complemented with add-on solutions developed by NPS. Business Needs Although Novi Pazar - Put is part of a powerful and successful group of Serbian road construction companies, the management of the company was fully aware how important it is to continuously invest into improvement of operations and use of more sophisticated tools and systems for project and resources management. Therefore, replacement of the long-used business solution, more precisely a set of heterogeneous, poorly connected and technologically obsolete business applications, was necessary to address the increasing needs of the rising company. The most qualified and experienced people in the company have been engaged to define all the requirements and demands that will be placed in front the new solution and selected partner. “We have engaged more than 50 experienced professionals from our company for this project. This way we have managed to set the functional and technical requirements. In parallel we have collected information on solutions used by our competitors, especially in our region, as we were aware how important it is to get quality local support”, says Ertan Ljajić, IT Manager at Novi Pazar – Put. The basic idea of this project task was that new system has to include all business processes present in a construction company. Because of the complexity of business processes in the construction industry, there were no companies in Serbia that even dared to try to implement such a system. Many construction firms in the region have had bad experiences with failed attempts to implement information systems, even for only standard business processes (Finance, Sales, HR, Manufacturing…). “We did not know that there are only a small number of solutions and partners capable to understand and realize all that we have defined in our strategy. With all this information, it was even more difficult to make a decision“, adds Ljajić. The team considered a number of options of upgrading the standard ERP solutions with modules specialized for the construction industry, from simple ones from local software vendors, to those developed by Microsoft Dynamics partners, as well as third-party solutions. The final decision was to start development of missing modules based on the awareness that the customer has a team of skilled, experienced engineers and “Wi too inte BI4D aut and our and reso Ertan Customer: A.D. Novi Pazar - Put Website: http://www.np-put.rs Customer Size: 450 employees Country or Region: Serbia Industry: Architecture, Engineering & Construction Partner: NPS, http://www.nps.rs Customer Profile Established in 1962, A.D. “Novi Pazar – Put” is specialized in construction and maintenance of road and other civil engineering structures, and is a member of Putevi Group since 2003. Software and Services Microsoft Dynamics NAV BI4Dynamics NAV For more information about other Microsoft customer successes, please visit: www.microsoft.com/casestudies Microsoft Dynamics Customer Solution Case Study Road Construction Company Continues Business Growth by Using a New ERP Solution