Write the term and the description.
Dec 18, 2015
Write these…
1. List and describe the communication styles and give 3 examples of each style.
2. Which is the most effective style of communication?
3. List the 3 communication techniques. Give 2 examples of the first two and 1 of the third.
4. What are ways you let someone know you are listening?
Child-like Communication
• Easiest to recognize• Immature• Least effective when
you are an adult• Self-centered• Many teens and
adults revert to this style when they are frustrated or upset
Child-like Communication Examples
• Giving orders• Whining• Name calling• Yelling• Verbal abuse• Not listening• Interrupting• Topping• Throwing tantrums• Acting out of control
Parent-like Communication• Has nothing to do with age
or being a parent• Directing other’s behaviors• Effective in getting others to
comply• One-way or dictatorial• Gets the point across• Affects the behavior of
others• Commonly used with those
using child-like communication
Parent-like CommunicationExamples:
• Giving Instructions• Directing• Punishing• Demanding• Ordering• Talking down to• “Mom, get me a cookie.”• “Go get my book out of
my locker.”• “Lend me a dollar”
Adult-like CommunicationExamples:
• Taking responsibility for comments and actions
• Remaining calm• Showing respect for others’
feelings and opinions• Having trust in others• Controlling emotions while
discussing
Communication Hammer
Shank
Is like Non-Verbal Communication
It is strong and can be used to support construction or
destruction
Communication Hammer
Claw
Is like Destructive Communication
It is sharp and dangerous and is
used to destroy and tear down
relationships
Communication Hammer
Head
Is like Constructive Communication
It is smooth and rounded and is used to build and help put
things together
Communication Hammer
Handle
Is like Us, the driving force
We are in control of our communication. We choose to use it in a
constructive or destructive manner.
Destructive Communication
• Blaming• Endless Fighting• Character
Assassination• Calling in
Reinforcements• Withdrawal• Need to be Right• Playing the Martyr• “You” Messages
• Threatening• Sarcasm• Interrupting• Swearing• Insulting• Harassing• Teasing• Gossip• Lies• Sexual Harassment
Constructive Communication
• Timing• Asking Questions• Clarifying• Reflective Listening• Respect• Consideration• Listening
• Avoiding Intense Emotions
• Honesty/Openness• Positive &
Encouraging• Keeping Confidences• “I” Messages
“I” Messages
• Help to decrease tension and defensiveness
• Simple structure:– I feel __________ when _______________.– Use feeling words for the first blank– Use what is happening or causing the problem
in the second blank
– I feel angry when you ignore what I am saying.
Race for Life
• Find a partner
• Partner no.1 must close his/her eyes
• Starting with course no. 1, give your partner directions to get them to the finish line.
• Switch
Non-Verbal: Nonverbal communication
is the way a person expresses him/herself through movement, posture, and facial
expression.
Non-Verbal: It is possible to send one type of
verbal message and at the same time, a different type with body
language.
Nonverbal communication is VERY powerful and can often be
misinterpreted.
Concentrate
• Eliminate distractions so that you can listen more carefully.
• For example: turn off the radio or tv or move to a quieter area while someone is speaking to you
Listen with a purpose
• Identify why you are listening.
• For example: you listen to your friend’s problems to let them express their feelings.
Be positive
• Assuming a positive attitude before a person starts talking will help motivate you to listen and remember.
Control your emotions
• If the speaker’s message affects you emotionally, stay calm and listen. Then present your views.
Non verbal communication5 Squares activity
• Each person will have an envelope containing pieces for forming squares.
• The task of the group is to form 5 squares of equal size.
• The task is not completed until everyone in the group has a perfect square and all the squares are the same size.
Game Rules:• You may only use the pieces provided.• No member may speak or gesture in any way
throughout the activity.• Members may not ask another member for a piece;
take a piece from another member, or signal in any way that another person is to give them a piece.
• Members may give pieces to other members.• Members may not place their puzzle pieces in the
center area for other team members to take. • Let me know when the group has assembled all
puzzles.
Questions???
1. How did you feel when someone held a piece and did not see the solution?
2. What was your reaction when someone finished a square and then sat back without seeing whether his or her solution prevented others from solving the problem?
3. What were your feelings if you finished your square and then began to realize that you would have to break it up and give away a piece?
4. How did you feel about the person who was slow to see a solution? If you were the slow person, how did you feel?
5. How did you feel when someone gave you a part you needed?
6. Was there a climate of helping or hindering?