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    Filing Information: July 2006, IDC #202603, Volume: 1, Tab: Vendors

    Analytics and Data Warehousing Software: Competitive Analysis

    C O M P E T I T I V E A N A L Y S I S

    W o r l d w i d e B u s i n e s s I n t e l l i g e n c e T o o l s 2 0 0 5 V e n d o r S h a r e s

    Dan Vesset Brian McDonough

    I D C O P I N I O N

    IDC continues to see healthy demand for business intelligence (BI) tools. Although

    there are signs of a shift in the competitive landscape, BI tools remain an attractive

    market for software vendors and one of the top investment priorities for end-user

    organizations. Market highlights include:

    ! An 11.5% growth rate was achieved in 2005 for a total market size of $5.7 billion

    in worldwide software revenue.

    ! Broader adoption of BI software is expected to continue as more end users gain

    access to query and reporting tools and as organizations embed BI software into

    operational applications supporting all business processes.

    ! Interest in advanced analytics for forecasting, optimization, and other decision

    support techniques is growing as organizations look to move beyond using BI

    tools only for query and reporting.

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    dc.com

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    2006 IDC #202603 1

    I N T H I S S T U D Y

    This IDC study examines the business intelligence (BI) tools market and vendor

    shares for the period 20032005. Worldwide market sizing is provided for 2005, with

    trends from 2003. Geographic and operating system splits for the overall market are

    provided in addition to a vendor competitive analysis, with revenue and market share

    for the leading vendors for 2005. This study also includes profiles of leading vendors

    and identifies the characteristics that vendors will need to be successful in the future.

    M e t h o d o l o g y

    See the Learn More section for a description of the data collection and analysis

    methodology employed in this study.

    In addition, please note the following:

    ! The information contained in this study was derived from the IDC Software

    Market Forecaster database as of May 26, 2006.

    ! All numbers in this document may not be exact due to rounding.

    For more information on IDC's software definitions and methodology, see IDC's

    Software Taxonomy, 2006(IDC #34863, February 2006).

    B u s i n e s s I n t e l l i g e n c e M a r k e t D e f i n i t i o n

    IDC defines the BI tools market as being composed of two market segments: query,

    reporting, and analysis (QRA) and advanced analytics. A further segmentation by

    software packaging divides the market into standalone and database-embedded BItools:

    ! End-user query, reporting, and analysis. Query, reporting, and analysis

    software includes ad hoc query and multidimensional analysis tools as well as

    dashboards and production reporting tools. Query and reporting tools are

    designed specifically to support ad hoc data access and report building by either

    IT or business users. This category does not include other application

    development tools that may be used for building reports but are not specifically

    designed for that purpose. Multidimensional analysis tools include both online

    analytical processing (OLAP) servers and client-side analysis tools that provide a

    data management environment used for modeling business problems and

    analyzing business data. Packaged data marts, which are preconfigured softwarecombining data transformation, management, and access in a single package,

    usually with business models, are also included in this functional market.

    ! Advanced analytics. Advanced analytics software includes data mining and

    statistical software (previously called technical data analysis). It uses

    technologies such as neural networks, rule induction, and clustering, among

    others, to discover relationships in data and make predictions that are hidden,

    not apparent, or too complex to be extracted using query, reporting, and

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    2 #202603 2006 IDC

    multidimensional analysis software. This market also includes technical,

    econometric, and other mathematics-specific software that provides libraries of

    statistical algorithms and tests for analyzing data. Although statistics products

    vary in sophistication, most provide base-level functions such as frequencies,

    cross-tabulation, and chi square. This market also includes a specialized form of

    statistical software focused on functional areas such as the industrial design of

    experiments, clinical trial testing, exploratory data analysis, and high-volume and

    real-time statistical analysis.

    Business Intelligence Tools Taxonomy Update

    In light of the recent changes in the business intelligence market, IDC has changed

    the taxonomy by which it accounts for market sizing and vendor shares in the BI

    software market. The following changes are reflected in the current BI market study:

    ! The packaged data mart market was merged into the end-user query, reporting,

    and analysis market.

    ! The data mining and technical data analysis tools markets were merged to createthe new advanced analytics software market.

    ! Database-embedded BI server products such as OLAP, data mining, and

    reporting servers are now accounted for in the BI tools market rather than the

    data warehouse (DW) management tools market.

    For full details on these taxonomy and methodology changes, see IDC's Worldwide

    Business Intelligence Software Taxonomy, 2006(IDC #34994, March 2006).

    S I T U A T I O N O V E R V I E W

    T h e B u s i n e s s I n t e l l i g e n c e M a r k e t i n 2 0 0 5

    In 2005, the BI market grew 11.5% to reach $5.7 billion in worldwide license and

    maintenance revenue. As Table 1 shows, the database-embedded BI server market

    experienced a higher growth rate (19.9%) than did standalone BI software (10.7%).

    The query, reporting, and analysis market outgrew the advanced analytics market in

    2005. We had anticipated a higher growth rate for advanced analytics. One of the

    reasons for the lower-than-expected performance of this market segment was a

    larger-than-expected shift in revenue to query, reporting, and analysis tools as well as

    to packaged analytic applications by SAS, the largest advanced analytics tools

    vendor.

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    2006 IDC #202603 3

    T A B L E 1

    W o r l d w i d e B u s i n e s s I n t e l l i g e n c e R e v e n u e b y S e g m e n t , 2 0 0 3 2 0 0 5 ( $ M )

    2003 2004 2005

    20032004

    Growth (%)

    20042005

    Growth (%)

    Standalone

    Query, reporting, and analysis 3,298.8 3,618.2 4,023.0 9.7 11.2

    Advanced analytics 971.6 1,062.6 1,157.4 9.4 8.9

    Subtotal 4,270.4 4,680.8 5,180.4 9.6 10.7

    Database embedded 287.5 462.4 554.4 60.9 19.9

    Total 4,557.9 5,143.2 5,734.8 12.8 11.5

    Source: IDC, July 2006

    Performance by Geographic Region in 2005

    Figure 1 shows the geographic breakdown of the BI market. The Americas region

    continues to be the largest segment of the market, followed by Europe, the Middle

    East, and Africa (EMEA) and Asia/Pacific. Further details and analysis of specific

    regional and country-level trends and market shares are available from IDC.

    F I G U R E 1

    W o r l d w i d e B u s i n e s s I n t e l l i g e n c e T o o l s R e v e n u e S h a r e

    b y R e g i o n , 2 0 0 5

    Asia/Pacific

    (11.3%)

    EMEA (35.8%)

    Americas (52.9%)

    Total = $5.725B

    Source: IDC, July 2006

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    4 #202603 2006 IDC

    Performance by Operating Environment in 2005

    Figure 2 shows the operating environment breakdown of the BI market. Windows

    continues to dominate the market, followed by Unix and mainframe platforms.

    Although Linux represents only a small fraction of the worldwide OS share of the BI

    market, it is by far the fastest-growing platform. New open source BI initiatives are

    likely to sustain or accelerate this trend.

    F I G U R E 2

    W o r l d w i d e B u s i n e s s I n t e l l i g e n c e T o o l s R e v e n u e S h a r e

    b y O p e r a t i n g E n v i r o n m e n t , 2 0 0 5

    Other (11.0%)Linux/other open

    source (0.6%)

    i5 and OS/400

    (1.2%)

    Mainframe

    (12.1%)

    Unix (20.6%)

    Windows 32

    and 64 (54.5%)

    Total = $5.725B

    Source: IDC, July 2006

    P e r f o r m a n c e o f L e a d i n g V e n d o r s

    Although the overall market continues to grow in the forecast range, the performance

    of individual vendors varies widely. As in other steadily maturing markets, the share of

    the top 10 BI vendors continues to increase from 57.9% in 2003 to 60.8% in 2004

    to 62.3% in 2005. IDC continues to expect further consolidation also through mergers

    and acquisitions. Table 2 shows the performance of leading BI vendors.

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    2006 IDC #202603 5

    T A B L E 2

    W o r l d w i d e B u s i n e s s I n t e l l i g e n c e R e v e n u e b y V e n d o r , 2 0 0 3 2 0 0 5

    Revenue ($M) Share (%)

    2003 2004 2005 2003 2004 2005

    20032004

    Growth (%)

    20042005

    Growth (%)

    Business Objects 649.9 712.6 795.3 14.3 13.9 13.9 9.6 11.6

    SAS Institute 473.4 514.5 582.4 10.4 10.0 10.2 8.7 13.2

    Cognos 415.5 511.5 567.2 9.1 9.9 9.9 23.1 10.9

    Microsoft 125.0 281.4 353.1 2.7 5.5 6.2 125.1 25.5

    Hyperion Solutions 262.8 258.6 287.1 5.8 5.0 5.0 -1.6 11.0

    Oracle 195.2 214.0 247.7 4.3 4.2 4.3 9.6 15.7

    MicroStrategy 142.2 185.0 212.3 3.1 3.6 3.7 30.1 14.8

    SAP AG 123.9 152.2 181.8 2.7 3.0 3.2 22.8 19.4

    SPSS 140.9 158.5 176.2 3.1 3.1 3.1 12.5 11.2

    Information Builders 112.0 140.0 170.0 2.5 2.7 3.0 25.0 21.4

    IBM 163.4 131.2 139.1 3.6 2.6 2.4 -19.7 6.0

    Actuate 88.6 88.6 89.9 1.9 1.7 1.6 0.0 1.5

    Hummingbird 38.2 41.4 42.9 0.8 0.8 0.7 8.4 3.6

    Visual Numerics 36.8 37.4 38.7 0.8 0.7 0.7 1.8 3.5

    Fujitsu Ltd. 31.2 36.5 38.1 0.7 0.7 0.7 17.1 4.4

    Lawson Software 31.0 31.0 35.0 0.7 0.6 0.6 0.0 12.9

    CA 27.4 29.0 29.3 0.6 0.6 0.5 5.8 0.9

    arcplan 20.0 22.0 23.7 0.4 0.4 0.4 10.0 7.7

    QlikTech 7.2 12.9 22.1 0.2 0.3 0.4 79.1 71.7

    ProClarity 13.0 17.7 21.5 0.3 0.3 0.4 36.2 21.5

    Teradata (NCR) 16.3 18.4 20.6 0.4 0.4 0.4 13.0 12.0

    Other 1,444.0 1,548.7 1,660.8 31.7 30.1 29.0 7.3 7.2

    Total 4,557.9 5,143.2 5,734.8 100.0 100.0 100.0 12.8 11.5

    Source: IDC, July 2006

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    6 #202603 2006 IDC

    Business Objects

    Business Objects ended 2005 again as the leading BI software vendor, with $795

    million in BI tools revenue and a 14% market share. Business Objects is the dominant

    query, reporting, and analysis vendor, with a broad user base spanning all major

    geographic regions, company size segments, and industries. Building on this base,

    the company has ambitious goals for growth. This growth can either be organic orinvolve further acquisitions. Both paths will likely contribute to Business Objects' top

    line over the foreseeable future, with most of the organic growth coming from query,

    reporting, and analysis tools from both expanding the company's user base within

    enterprise accounts and deeper penetration of midsize organizations.

    However, competitive pressures, especially from database vendors, suggest that

    organic growth will not be sufficient to maintain even low double-digit growth rates for

    software revenue, which would make another acquisition an attractive option for

    Business Objects. Such an acquisition is unlikely to be in the company's existing

    stronghold segment of query, reporting, and analysis but could instead involve adding

    advanced analytics, search, business process management, or packaged analytic

    applications products into its portfolio.

    SAS Institute

    SAS was the second-largest vendor in 2005, with $582 million in BI tools revenue and

    a 10.2% market share. Fifty-nine percent of SAS' BI tools revenue comes from

    advanced analytics software. However, in 2005 the company saw strong performance

    from its Enterprise BI Server product suite, which resulted in a 26% growth in its

    query, reporting, and analysis revenue (for more details see SAS Revamps Its BI

    Software and Finds Traction Outside Its Core Competency of Data Mining and

    Statistics, IDC #34846, February 2006).

    SAS is also continuing to find success in specialty analytic applications that take

    advantage of its advanced analytics tools. Examples include applications for various

    types of forecasting, optimization, and descriptive and predictive analytics. Although

    this revenue is not accounted for in the current BI tools study, it influences the

    company's overall product mix and in aggregate has a tempering effect on BI tools

    revenue.

    In the short term, IDC does not see any serious challenge to SAS' dominance of the

    advanced analytics market and expects the company to continue to experience

    above-market growth rates for query, reporting, and analysis. However, at the same

    time there is likely going to be a long-term, continuous shift toward more packaged

    analytic applications.

    Cognos

    Cognos finished 2005 as the third-largest BI vendor, with $567 million in BI software

    revenue and a 9.9% market share. Like its longtime rival Business Objects, Cognos

    experienced competitive market pressures, which kept its query, reporting, and

    analysis revenue growth rate below that of the market. IDC speculates that the

    company's ReportNet product, which had tremendous growth when it was first

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    2006 IDC #202603 7

    introduced at the end of 2003, encountered tough competition from the many

    reporting products in the market from specialty BI and database vendors.

    Although Cognos still derives a majority of its revenue from BI tools, the company

    experienced a higher growth rate in its business performance management applications

    than it did in BI tools. This trend is indicative of a steady shift toward a focus on analytic

    applications. As the market for BI tools matures, Cognos is likely to continue to expand

    on its strategy of both developing and acquiring packaged analytic applications in areas

    such as workforce analytics (released in 2006), supply chain analytics, customer

    analytics, and business performance management. This expected shift will put internal

    pressure on BI tools. However, these trends take years to play out; in the meantime,

    Cognos remains solidly one of the top BI tools software providers.

    Microsoft

    IDC estimates the value of Microsoft's BI tools at $353 million, which puts the

    company into fourth place with a 6.2% market share. Among its closest competitors,

    Microsoft is a relative newcomer to the BI tools market; the company introduced its

    OLAP server at the end of 1997. Nevertheless, Microsoft has seen strong growth overthe past several years as it has expanded and enhanced its database-embedded BI

    features and combined them with related tools such as data integration. Specifically,

    the high growth rate in 2004 is attributed to the release of SQL Server Reporting

    Services.

    More recently, Microsoft acquired ProClarity. (The acquisition closed in 2006;

    therefore, IDC has shown the two companies as separate entities in this 2005 market

    share study.) This acquisition filled an important gap in Microsoft's BI software

    portfolio. The company now has not only server-side BI engines for OLAP and data

    mining but also a Web-based (as well as thick-client) end-user query, reporting, and

    analysis tool.

    Microsoft's impact on the BI tools market cannot be overemphasized. Currently this is

    especially true with respect to its Reporting Services and Analysis Services products.

    However, the company is also going to have an impact at the "front end" of BI in the

    coming years. Note that although Microsoft Excel is not counted as a purpose-built BI

    tool, Microsoft's recent focus on promoting Excel as a key interface for BI is also

    going to have a negative impact on competition. Again, this impact will not create any

    sudden material shifts in the market, but an evolutionary change has been put into

    motion by the database vendors, and it will reshape the BI tools market over the next

    15 years.

    Hyperion Solutions

    Hyperion recorded a strong year of BI tools sales with revenue of $287 million and a

    5% market share. The growth was driven by the new Hyperion System 9, which in

    essence was the first major release of a combined BI suite incorporating the best of

    Hyperion and former Brio technologies. It's also interesting to note that Hyperion had

    weaker-than-expected results in its financial and business performance management

    (BPM) applications business lines. These two major revenue streams for Hyperion

    seem to oscillate in performance as sales and marketing efforts shift from year to

    year. Hyperion remains the largest financial and BPM analytic applications vendor,

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    8 #202603 2006 IDC

    and over the long term, IDC expects Hyperion to experience higher growth rates in

    this product line rather than in BI tools.

    Oracle

    Oracle's BI tools revenue in 2005 came in at $247.7 million, which increased its

    market share to 4.3%. The company derives BI revenue from both database-embedded BI servers and end-user query, reporting, and analysis tools. There was a

    clear increase in marketing emphasis on BI in 2005, and IDC expects Oracle to

    continue above-market growth rates in BI tools as the current market cycle plays itself

    out over the next 15 years. Having said that, Oracle has had other marketing pushes

    into BI in the past, which did not necessarily result in expected sales execution. At

    Oracle, its BI tools must compete not only with other vendors' products but also with

    its own analytic applications and Daily Business Intelligence, a component of the

    company's e-Business Suite (not accounted for in this study).

    Oracle's market position in BI tools and analytic applications has been significantly

    strengthened via its recent application company acquisitions. Oracle's March 2006

    launch of a new line of three BI packages was especially newsworthy due to theprominent position of the Siebel Analytics technology (named Analytic Server) that is

    included in certain bundles, reflecting not only the success of Siebel in analytics, but

    also the value to Oracle of the federated query technology that underlies the Siebel

    Analytics products. With its enhanced arsenal of BI technologies, the company set

    direct aim at the independent BI companies that currently lead the BI market. (For

    more details see Oracle, Armed with Acquired Ammunition, Reloads for Business

    Intelligence, IDC #201036, March 2006 and Oracle + PeopleSoft + Siebel: What Does

    the Combination Mean for BI, Analytics, and Performance Management? (IDC

    #34382, November 2005.)

    Comments on Other Selected Vendors

    ! MicroStrategy continues to deliver on a strong product suite, which remains an

    attractive option for many large-scale BI deployments that benefit from its

    underlying relational OLAP (ROLAP) infrastructure. Its reporting tool, general

    user interface, and development functionality remain at the forefront of innovation

    and usability. However, the company's phenomenal growth rates of the past few

    years finally caught up with it, and the software growth rate halved to a still

    respectable 15%.

    ! SAP's presence in the BI tools market is derived from tools related to its

    NetWeaver platform that are primarily focused on the analytic server formerly

    marketed as SAP BW. SAP is a significantly stronger player in packaged analytic

    applications. However, the company's core applications business does require asupporting tools infrastructure, and increasingly, SAP does not want to relegate

    that opportunity to competitors.

    ! SPSS is the second-largest advanced analytics vendor. Its focus on predictive

    analytics paid off in 2004 and 2005 after several years of lower-than-market

    growth rates. In many cases, SPSS has also been able to cross-sell its query,

    reporting, and analysis tools into its base of advanced analytics customers.

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    2006 IDC #202603 9

    ! Information Builders Inc. (IBI) saw yet another shift in its product mix to

    WebFocus from Focus, which accounts for the strong growth of its BI tools in

    2005. After 30 years, IBI remains a viable player in the BI market, with new

    products such as WebFocus ActiveReports, promising partnerships with GIS and

    search vendors, and the synergy between its own BI and iWay data integration

    business. IBI also remains one of the most scalable reporting environments on

    the market.

    ! IBM saw a modest 6% increase in its BI revenue, reversing a negative growth

    rate from the previous year. Like its major database competitors, IBM has

    followed the path of embedding more BI functionality into its DB2 database. This

    technology includes both multidimensional analysis through DB2 Cube Views

    and data mining through DB2 Enterprise Miner. Cube Views, along with IBM

    QMF and AlphaBlox, composes IBM's query, reporting, and analysis software. To

    date, IBM has made an explicit choice not to enter the query, reporting, and

    analysis market focused on business end users. The company has placed

    primary emphasis on its BI, DW, and data integration platform. However, it's not

    inconceivable that IBM will follow its database competitors and enter the

    business end-user BI market with either BI tools or packaged analytic

    applications. Given IBM's history, this shift would likely happen through

    acquisitions.

    ! Actuate's software revenue has remained stable over the past two years as the

    company expanded its product line from its core reporting software to more ad

    hoc analysis tools. At the same time, Actuate continues to have a solid

    embedded reporting business through the indirect channel both in the

    commercial world and through its participation in the Eclipse Foundation.

    ! Lawson is one of the few enterprise applications vendors that also has a distinct

    BI tools product line. The company markets its BI tools exclusively to its installed

    based of applications customers. Because more users expect to see BI

    functionality as part of their applications in an integrated workflow, Lawson is

    capitalizing on this trend. Lawson's recent merger with Intentia has created an

    even larger applications vendor with presence in both North America and

    Western Europe. Because Lawson is claiming a 90% attach rate for selling its BI

    suite with its new applications deals, IDC expects that after a certain period

    opportunities will surface to expand Lawson's footprint in the BI tools market by

    also targeting the former Intentia user base.

    ! QlikTech was the fastest growing of the top 20 BI tools vendors in 2005.

    Although still of modest size with $22 million in software revenue, the company

    grew over 70% in each of the past two years. QlikTech's expansion from its

    European base into North America has been received well, and IDC expects

    continued aggressive growth for the company in its chosen midmarket niche.

    IDC's end-user research has shown that QlikTech's product, QlikView, is

    attractive due to its ease of installation and ease of use. QlikView takes a very

    different approach to data management (from all the other major BI vendors) by

    providing what amounts to "infinite" dimensional ad hoc query and analysis to

    end users something that traditional OLAP vendors cannot provide with their

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    10 #202603 2006 IDC

    existing products. QlikTech recently also enhanced its reporting tool that enables

    creation of production reports.

    Beyond the top vendors whose shares are identified in Table 2, there are many BI

    vendors whose combined revenue is aggregated under "other" vendors. These

    software companies range in size, either provide niche products or focus on specific

    geographic regions or industries, have different channel strategies, and target a range

    of organizations from SMBs to large enterprises. Two examples of such vendors that

    have made their mark in the BI market are Noetix and Celequest:

    ! Noetix traces its roots back to 1994. Over the years the company has

    established a customer base of 1,300 organizations to which it provides BI tools

    that are well positioned within the architecture of enterprise applications such as

    Oracle e-Business Suite and Siebel. Although the company has an easy-to-use

    dashboarding technology for end users, its primary value proposition comes from

    the methods used to access and retrieve data from the enterprise applications in

    order to support operational BI efforts. The mappings that Noetix has created to

    these enterprise applications enable its customers to deploy the Noetix system

    rapidly. As the underlying enterprise applications are modified, Noetix software is

    able to automate many of the otherwise manual mapping requirements. This

    automation lowers total cost of ownership and alleviates the pressure on already

    resource-constrained IT departments.

    ! Celequest began in 2002 as a business activity monitoring vendor founded by

    Diaz Nesamoney (cofounder of Informatica). Since then the company has

    expanded its product suite to focus on operational BI through both data

    integration and dashboarding tools. In addition, Celequest recently announced

    the availability of LAVA, the industry's first BI appliance offering, which combines

    Celequest's software with commodity hardware.

    F U T U R E O U T L O O K

    T h e N e x t W a v e o f B u s i n e s s I n t e l l i g e n c e

    Just as security technology is something without which organizations can't survive, so

    is BI technology something without which organizations can't succeed. However, BI

    as a set of tools and concepts for managing organizational and individual

    performance still has a long way to go in reaching all of the necessary people and

    processes in companies, government agencies, hospitals, and universities.

    IDC research into the BI market has identified that it moves in 15-year cycles. The

    first of these periods, from 1975 to 1990, was characterized by production reporting

    on mainframes. (Companies such as SAS, IBI, and IBM began in the BI market

    during the early years of this cycle.) The second 15-year period, from 1990 to 2005,

    saw the beginning of the "modern era" of BI, characterized by end userfriendlier

    client/server-based BI tools from vendors such as Business Objects, Cognos, and

    Hyperion. Eventually query, reporting, and OLAP technology migrated from

    client/server to Web-based architecture with the development of broad suites of BI

    platforms.

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    2006 IDC #202603 11

    When we look back in a few years, we'll see that 2005 was another turning point in

    the BI market and the beginning of the new wave of investment in BI by organizations

    in all industries. The current market cycle is expect to last until 2020 and will be

    focused on expanding the reach of BI to more users both inside and outside the

    organization and a move to automate more decision processes by combining QRA

    and advanced analytics functionality.

    As the BI market is maturing, the focus of organizations, BI software vendors, and

    systems integrators is changing. To date, the BI market has primarily focused on

    delivery of information to analysts and managers. Progress has been made in

    delivering information faster and through various means (e.g., reports, dashboards,

    and alerts on PDAs). However, analysts and managers represent only a relatively

    small portion of an organization, estimated at about 1520% of employees. In fact,

    IDC believes that the market for reporting and OLAP tools for power users and

    analysts has reached a level of maturity that cannot sustain the growth rates of the

    past in terms of new license revenue. Instead, larger IT vendors such as Microsoft,

    Oracle, and IBM along with the existing specialty BI vendors are now targeting this

    market. As the market continues to mature, it is highly likely that the larger IT vendors

    will continue to gain share.

    But what about the rest of the organization? Whether we're talking about information

    workers with higher levels of freedom to decide about their daily workflows and

    processes or line-of-business employees who may be restricted by systems and

    policies in how they perform their duties, a vast population exists whose business

    intelligence requirements have not been met to their full potential.

    The next wave of BI will reach out to these employees as well as other organizational

    stakeholders such as suppliers, partners, customers, and government agencies to

    improve information delivery and decision support functionality for all.

    This shift in market focus can be only partially addressed through existing BI

    software, which as already mentioned was created with the analyst or power user as

    the intended audience. Clearly a frontline employee will have limited use for an OLAP

    or an ad hoc query tool. In fact, to address the needs of frontline employees and line-

    of-business managers, organizations must redefine and expand what they mean by

    BI. The expanded vision of BI must take into account not only the technologies

    involved but also business drivers and performance management methodologies.

    Business Drivers for the Next Wave of BI

    Compliance

    BI can help drive consistency in decision making. It's important to make correctdecisions, but often it is also important that decisions are not made arbitrarily (i.e.,

    that different employees followed similar decision processes, which can be audited or

    monitored).

    Competit ive Pressures

    Within the process of performance management, it is important to go beyond simply

    dashboards and reports that focus only on information delivery. To put BI into an

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    operational context, it's not enough to have dashboards that simply report on what

    happened. This information is valuable but of limited use. Dashboards should also

    show context around the information and provide guidance for action. In other words,

    they need to be in the context of whatever business process the dashboard is built for

    and support predictive analytics.

    Intercompany Connect iv ity

    The final driver is intercompany connectivity, or the linking of business processes with

    partners, suppliers, and customers. It is important in these cases to have a more

    comprehensive view of operations that goes outside the organization.

    The Changing Nature of BI Projects

    At the same time, the discussion around BI implementations is changing from one of

    technology to one of best practices in the process of performance management.

    Some of the questions being asked include:

    ! What KPIs should be tracked, measured, and acted upon?

    ! How should BI competency centers be established and managed?

    ! How should master and metadata as part of broader data quality and compliance

    effort be managed?

    Other Key Emerging Trends

    Avai labi l i ty and Scalabi l i ty

    BI technology must evolve to address the needs of the ever-broadening audience of

    users. As more data becomes available for analysis and more users expect to receive

    decision support based on this data, the scalability and availability requirements of BI

    systems are becoming more robust. IDC research shows that already today, over

    40% of organizations indicated that if their BI systems go down for just a few hours,

    there will be significant material impact on their operations. At this point, BI systems

    have not yet reached the requirements of operational systems; however, the trending

    is toward a convergence of availability requirements between analytics and

    operational systems.

    Tradit ional BI and Unstructured Content Access and Analysis

    Another key emerging trend in the market is the convergence of traditional BI tools

    and unstructured content access and analysis tools (including search technology). In

    fact, it's quite likely that some of the emerging BI applications will closely resemble

    common online community sites with the associated functionality for graphs, tables,search, comments, notes, ratings, and other collaborative community features. It is

    also clear that search as a ubiquitous interface has the potential to penetrate many

    more users than end-user BI tools, which historically have required more training. As

    such, the search technology has the potential to displace traditional BI tools in certain

    ad hoc analysis and information retrieval use cases.

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    2006 IDC #202603 13

    Intel l igent Process Automation

    Finally, BI will find its way to the vast majority of users by being embedded within the

    operational applications already used by these end users. IDC calls this evolving

    concept intelligent process automation (IPA). IPA is the convergence of BI and

    business process management technologies. It is the automation of repeatable,

    operational decisions (not the more infrequent strategic decisions made at theexecutive level). This is not to say that IPA replaces executive dashboards or ad hoc

    BI solutions; the two technologies have different audiences and serve different needs.

    However, only IPA can help automate repeatable, operational decisions to address

    both performance management and compliance issues.

    Impact of Open Source BI Tools

    The last couple of years have shown the first signs that open source software is

    creeping into the BI tools market. The focus here is not on traditional BI tools

    deployed on open source operating environments, but instead truly open source BI

    software. Vendors such as Pentaho, JasperSoft, and Actuate clearly display the first

    signs of a potential market niche. However, we believe that the impact of open source

    BI tools will be very limited over the next five years. During the latter part of the

    current 15-year cycle of the BI market, open source software may develop into a

    stronger competitive force. However, unlike in the operating systems or database

    markets where open source technology addresses a vast mass market, the BI market

    is not large enough or "generic" enough to support significant open source offerings in

    the foreseeable future.

    M a r k e t C o n t e x t

    Vendor shares were last published for the business intelligence market in Worldwide

    Business Intelligence 2004Vendor Shares (IDC #33564, June 2005). The differences

    in the vendor shares shown in this study and that earlier study are due to taxonomyand methodology changes described in IDC's Worldwide Business Intelligence

    Software Taxonomy, 2006(IDC #34994, March 2006).

    E S S E N T I A L G U I D A N C E

    E n d U s e r s

    When you're developing your BI strategies, look not only at the traditional software for

    query and reporting or at the decision support needs of power users. Instead, expand

    your efforts to include features such as business process management, collaboration,

    workflow, and annotations in addition to new scalability and availabilitycharacteristics.

    S o f t w a r e V e n d o r s

    As the BI market matures, it is bifurcating into large providers of standard query,

    reporting, and analysis technology and specialty vendors whose tools and/or analytic

    applications increasingly focus on narrower (industry- and/or business process

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    specific) solutions. In the latter group, scale will increasingly matter. Perhaps the

    market can sustain only four to five large-scale BI vendors. However, there is plenty

    of room for specialists, and in fact there remains a great need for such specialists.

    Not all of the top 20 vendors listed in this study will survive the next cycle in the BI

    market as independent vendors. M&A activity is likely to continue and increasingly

    bring together players from different but related disciplines such as search, business

    process management, workflow management, collaboration, and portals.

    S e r v i c e s V e n d o r s

    IDC's Worldwide Business Analytics Services 20062010 Forecast (IDC #202492,

    July 2006) exposes the services component around BI software and related business

    analytics solutions. What is clear is that both large systems integrators (SIs) and

    smaller specialty consultants are in a period of aggressive hiring into their BI/DW

    practices. Technical and business consulting around BI or performance management

    is an attractive opportunity. However, software vendors themselves are also looking

    to tap into this market because some of them see their new license revenue growth

    rates slow.

    L E A R N M O R E

    R e l a t e d R e s e a r c h

    ! Worldwide Business Analytics Services 20062010 Forecast(IDC #202492, July

    2006)

    ! Business Analytics Appliances Are Here to Stay(IDC #202071, June 2006)

    ! Worldwide Business Intelligence Tools 20062010 Forecast(IDC #200973 April

    2006)

    ! IDC's Worldwide Business Intelligence Software Taxonomy, 2006(IDC #34994,

    March 2006)

    ! IDC's Software Taxonomy, 2006(IDC #34863, February 2006)

    ! Intelligent Process Automation: To Make Business Processes Intelligent Means

    Making Business Intelligence Operational(IDC #34767, January 2006)

    ! Worldwide Business Intelligence 2004Vendor Shares (IDC #33564, June 2005)

    A p p e n d i x A : B u s i n e s s I n t e l l i g e n c e M a r k e t

    S e g m e n t V e n d o r S h a r e s

    End-User Query, Reporting, and Analysis

    Table 3 provides data for worldwide end-user QRA tools.

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    2006 IDC #202603 15

    T A B L E 3

    W o r l d w i d e E n d - U s e r Q u e r y / R e p o r t i n g / A n a l y s i s R e v e n u e b y V e n d o r , 2 0 0 3 2 0 0 5

    Revenue ($M) Share (%)

    2003 2004 2005 2003 2004 2005

    20032004

    Growth (%)

    20042005

    Growth (%)

    Business Objects 649.9 712.6 795.3 18.3 17.7 17.6 9.6 11.6

    Cognos 414.4 510.7 566.9 11.7 12.7 12.5 23.2 11.0

    Microsoft 118.0 271.9 340.0 3.3 6.7 7.5 130.4 25.0

    Hyperion Solutions 262.8 258.6 287.1 7.4 6.4 6.3 -1.6 11.0

    SAS Institute 181.5 191.8 241.6 5.1 4.8 5.3 5.7 26.0

    Oracle 181.4 197.1 227.7 5.1 4.9 5.0 8.7 15.5

    MicroStrategy 142.2 185.0 212.3 4.0 4.6 4.7 30.1 14.8

    SAP AG 123.9 152.2 181.8 3.5 3.8 4.0 22.8 19.4

    Information Builders 112.0 140.0 170.0 3.2 3.5 3.8 25.0 21.4

    IBM 149.9 115.2 121.9 4.2 2.9 2.7 -23.1 5.8

    Actuate Corp. 88.6 88.6 89.9 2.5 2.2 2.0 0.0 1.5

    Hummingbird 38.2 41.4 42.9 1.1 1.0 0.9 8.4 3.6

    Lawson Software 31.0 31.0 35.0 0.9 0.8 0.8 0.0 12.9

    Fujitsu Ltd. 25.6 30.2 31.7 0.7 0.7 0.7 18.1 4.9

    CA 27.4 29.0 29.3 0.8 0.7 0.6 5.8 0.9

    SPSS 27.0 28.1 24.7 0.8 0.7 0.5 4.1 -12.1

    arcplan 20.0 22.0 23.7 0.6 0.5 0.5 10.0 7.7

    QlikTech 7.2 12.9 22.1 0.2 0.3 0.5 79.1 71.7

    ProClarity 13.0 17.7 21.5 0.4 0.4 0.5 36.2 21.5

    Other 934.5 996.2 1,064.4 26.3 24.7 23.5 6.6 6.8

    Total 3,548.5 4,032.3 4,529.7 100.0 100.0 100.0 13.6 12.3

    Source: IDC, July 2006

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    Advanced Analytics

    Table 4 provides data for worldwide advanced analytics tools.

    T A B L E 4

    W o r l d w i d e A d v a n c e d A n a l y t i c s R e v e n u e b y V e n d o r , 2 0 0 3 2 0 0 5

    Revenue ($M) Share (%)

    2003 2004 2005 2003 2004 2005

    20032004

    Growth (%)

    20042005

    Growth (%)

    SAS Institute 291.9 322.7 340.8 28.9 29.0 28.3 10.5 5.6

    SPSS 113.9 130.4 151.5 11.3 11.7 12.6 14.5 16.2

    Visual Numerics 36.8 37.4 38.7 3.6 3.4 3.2 1.8 3.5

    Oracle 13.8 16.9 20.0 1.4 1.5 1.7 22.1 18.3

    Teradata (NCR) 16.3 18.4 20.6 1.6 1.7 1.7 13.0 12.0

    IBM 13.6 16.0 17.2 1.3 1.4 1.4 18.0 7.5

    Insightful 13.8 14.5 16.0 1.4 1.3 1.3 5.1 10.3

    Microsoft 7.0 9.5 13.1 0.7 0.9 1.1 36.3 37.9

    Hitachi Ltd. 8.2 8.8 9.1 0.8 0.8 0.8 8.0 2.7

    Fair Isaac 6.5 6.6 8.2 0.6 0.6 0.7 0.7 24.2

    Silicon Graphics 10.1 9.1 7.2 1.0 0.8 0.6 -10.1 -20.3

    Fujitsu Ltd. 5.6 6.2 6.4 0.5 0.6 0.5 12.4 2.1

    Software AG 4.5 5.1 6.0 0.4 0.5 0.5 13.6 17.6

    Unica Corp. 6.5 8.5 5.7 0.6 0.8 0.5 29.8 -33.0

    ANGOSS Software 3.1 4.4 5.0 0.3 0.4 0.4 41.9 13.6

    Other 457.8 496.3 539.5 45.4 44.7 44.8 8.4 8.7

    Total 1,009.4 1,110.9 1,205.0 100.0 100.0 100.0 10.1 8.5

    Source: IDC, July 2006

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    2006 IDC #202603 17

    A p p e n d i x B : M e t h o d o l o g y

    The IDC software market sizing and forecasts are presented in terms of "packaged

    software revenue." IDC uses the termpackaged software to distinguish commercially

    available software from "custom" software, not to imply that the software must be

    shrink-wrapped or otherwise provided via physical media. Packaged software isprograms or codesets of any type commercially available through sale, lease, or

    rental or as a service. Packaged software revenue typically includes fees for initial

    and continued right-to-use packaged software licenses. These fees may include, as

    part of the license contract, access to product support and/or other services that are

    inseparable from the right-to-use license fee structure, or this support may be priced

    separately. Upgrades may be included in the continuing right of use or may be priced

    separately. All of the above are counted by IDC as packaged software revenue.

    Packaged software revenue excludes service revenue derived from training,

    consulting, and systems integration that is separate (or unbundled) from the right-to-

    use license but includes the implicit value of software included in a service that offers

    software functionality by a different pricing scheme. It is the total packaged softwarerevenue that is further allocated to markets, geographic areas, and operating

    environments.

    The market forecast and analysis methodology incorporates information from five

    different but interrelated sources, as follows:

    ! Reported and observed trends and financial activity. This study incorporates

    reported and observed trends and financial activity in 2005 as of the end of April

    2006, including reported revenue data for public companies trading on North

    American stock exchanges (CY 1Q054Q05 in nearly all cases).

    ! IDC's Software Census interviews. IDC interviews all significant market

    participants to determine product revenue, revenue demographics, pricing, and

    other relevant information.

    ! Product briefings, press releases, and other publicly available information.

    IDC's software analysts around the world meet with hundreds of software

    vendors each year. These briefings provide an opportunity to review current and

    future business and product strategies, revenue, shipments, customer bases,

    target markets, and other key product and competitive information.

    ! Vendor financial statements and related filings. Although many software

    vendors are privately held and choose to limit financial disclosures, information

    from publicly held companies provides a significant benchmark for assessing

    informal market estimates from private companies. IDC also builds detailed

    information related to private companies through in-depth analyst relationships

    and maintains an extensive library of financial and corporate information focused

    on the IT industry. We further maintain detailed revenue by product area models

    on more than 1,000 worldwide vendors.

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    ! IDC demand-side research. This includes thousands of interviews with

    business users of software solutions annually and provides a powerful fifth

    perspective for assessing competitive performance and market dynamics. IDC's

    user strategy databases offer a compelling and consistent time-series view of

    industry trends and developments. Direct conversations with technology buyers

    provide an invaluable complement to the broader survey-based results.

    Ultimately, the data presented in this study represents IDC's best estimates based on

    the above data sources as well as reported and observed activity by vendors and

    further modeling of data that we believe to be true to fill in any information gaps.

    C o p y r i g h t N o t i c e

    This IDC research document was published as part of an IDC continuous intelligence

    service, providing written research, analyst interactions, telebriefings, and

    conferences. Visit www.idc.com to learn more about IDC subscription and consulting

    services. To view a list of IDC offices worldwide, visit www.idc.com/offices. Please

    contact the IDC Hotline at 800.343.4952, ext. 7988 (or +1.508.988.7988) or

    [email protected] for information on applying the price of this document toward the

    purchase of an IDC service or for information on additional copies or Web rights.

    Copyright 2006 IDC. Reproduction is forbidden unless authorized. All rights reserved.

    Published Under Services: Analytics and Data Warehousing Software; Business

    Intelligence and Data Warehousing Strategies