1. Healthcare 2. FIRE 3. Manufacturing 4. Professional services industries WORLDWIDE MANAGED SERVICE PROVIDER (MSP) STUDY A detailed, quantitative study of 950 MSPs across 9 countries – US, UK, Germany, Brazil, Mexico, Australia, Japan, China, and India ✓ MSP business background and business models ✓ Strategic business challenges faced by MSPs ✓ Portfolio of services offered by MSPs, and future plans ✓ Customers segments and vertical industries served ✓ Partners/solution providers MSPs prefer to work with ✓ Service delivery platforms and tools used ✓ Spending on service delivery infrastructure and tools ✓ Go-to-market strategies deployed by MSPs ✓ MSP Business Transformation Playbooks KEY COVERAGE AREAS: - Out of 50,000 MSPs worldwide, almost 75% are Small MSPs - A typical Large MSP has 40x more employees and serves nearly 20x more customers than a Small MSP ASSESSMENT BY MSP SIZE ASSESSMENT BY VERTICALS SERVED ASSESSMENT BY SERVICES PROVIDED MANAGED SERVICES FORECAST MODEL Rising threats, government regulations, and a lack of internal resources are driving businesses to turn to MSPs which offer expertise and dedicated security personnel as well as securely backup crucial business information Market sizing and 5-year forecast model encompassing all Remotely Managed IT Services categories across 57 individual countries and regions. Analysis of market size and opportunity across multiple managed services cross- examined by business segments (SMB) and multiple Routes-to-Market CONTACT US FOR DETAILS AND TO SET UP A PREVIEW WEBINAR For more details and comprehensive analysis of the findings, the AMI MSP Survey Preview is available here: bit.ly/MSP_TW Global Assessment - See how MSPs worldwide are structuring their businesses and bringing value to their customers – small, medium, and large enterprises, and government/educational institutions Regional Assessment – Highlights Nuances Across Regions - E.g., MSPs in US and EU are managing more than 500TB data for their clients - E.g., less than 10% MSPs in EAPAC and LATAM exclusively own datacenters GLOBAL AND REGIONAL ASSESSMENT Country Assessment – Local Insights - E.g., MSPs in China and Japan have higher subscription renewal frequency than MSPs in India and Australia - E.g., MSPs in India and Australia have higher private cloud usage than MSPs in China and Japan Deliverables MSPs are focusing on a variety of verticals. Find out how MSPs are tuning their business to better serve the following verticals - MSPs serving regulated verticals evaluate vendors based on the industry specific certifications they carry - Nearly half of Small MSPs serving healthcare industry are partnering/merging with other MSPs Power Players Mid-Sized Long-tail John Rezac, Phone - Office: +1 646 356 7510 / Ext - 1510 Cell: +1 832 368 5646 Email - [email protected] For North America, Europe and LATAM Kishalay Choudhury, Phone – Office: +91 33 4003 3093 / Ext - 223 Cell: +91 98363 57700 Email - [email protected] For Asia Pacific Actionable Business Insights Asset Heavy, Global Footprint Innovative, National Footprint Small Firms, Local Footprint Assessment of WW MSPs offering: 1. Managed security services 2. Managed storage & backup services With breakouts for Small (Long-tail), Mid-sized, and Large (Power Players) MSPs
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1. Healthcare2. FIRE3. Manufacturing4. Professional services industries
WORLDWIDEMANAGEDSERVICE PROVIDER(MSP) STUDY
A detailed, quantitative study of 950 MSPs across 9 countries –US, UK, Germany, Brazil, Mexico, Australia, Japan, China, and India
✓ MSP business background and business models
✓ Strategic business challenges faced by MSPs
✓ Portfolio of services offered by MSPs, and future plans
✓ Customers segments and vertical industries served
✓ Partners/solution providers MSPs prefer to work with
✓ Service delivery platforms and tools used
✓ Spending on service delivery infrastructure and tools
✓ Go-to-market strategies deployed by MSPs
✓ MSP Business Transformation Playbooks
KEY COVERAGE AREAS:
- Out of 50,000 MSPs worldwide, almost 75% are Small MSPs
- A typical Large MSP has 40x more employees and serves nearly 20x more customers than a Small MSP
ASSESSMENT BY MSP SIZE ASSESSMENT BY VERTICALS SERVED
ASSESSMENT BY SERVICES PROVIDED MANAGED SERVICES FORECAST MODEL
Rising threats, government regulations, and a lack of internal resources are driving businesses to turn to MSPs which offer expertise and dedicated security personnel as well as securely backup crucial business information
Market sizing and 5-year forecast model encompassing all Remotely Managed IT Services categories across 57 individual countries and regions.
Analysis of market size and opportunity across multiple managed services cross-examined by business segments (SMB) and multiple Routes-to-Market
CONTACT US FOR DETAILS AND TO SET UP A PREVIEW WEBINAR
For more details and comprehensive analysis of the findings, the AMI MSP Survey Preview is available here: bit.ly/MSP_TW
Global Assessment- See how MSPs worldwide are structuring their businesses and bringing value to
their customers – small, medium, and large enterprises, and government/educational institutions
Regional Assessment – Highlights Nuances Across Regions- E.g., MSPs in US and EU are managing more than 500TB data for their clients- E.g., less than 10% MSPs in EAPAC and LATAM exclusively own datacenters
GLOBAL AND REGIONAL ASSESSMENT
Country Assessment – Local Insights- E.g., MSPs in China and Japan have higher subscription renewal frequency than
MSPs in India and Australia- E.g., MSPs in India and Australia have higher private cloud usage than MSPs in
China and Japan
Deliverables
MSPs are focusing on a variety of verticals. Find out how MSPs are tuning their business to better serve the following verticals
- MSPs serving regulated verticals evaluate vendors based on the industry specific certifications they carry
- Nearly half of Small MSPs serving healthcare industry are partnering/merging with other MSPs
Power Players
Mid-Sized
Long-tail
John Rezac,Phone - Office: +1 646 356 7510 / Ext - 1510
Cell: +1 832 368 5646Email - [email protected]
For North America, Europe and LATAM
Kishalay Choudhury,Phone – Office: +91 33 4003 3093 / Ext - 223
Cell: +91 98363 57700 Email - [email protected]
For Asia Pacific
Actionable Business Insights
Asset Heavy, Global Footprint
Innovative, National Footprint
Small Firms, Local Footprint
Assessment of WW MSPs offering:
1. Managed security services
2. Managed storage & backup services
With breakouts for Small (Long-tail), Mid-sized,
and Large (Power Players) MSPs
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