World Class Security
Mar 29, 2015
World Class Security
2
Phoenix Group
An International Company with
Global Solutions
3
Phoenix – A security success story
“The effectiveness of the security in Manzanillo by Phoenix has been 100%. MIT has the most professional and effective security of any port in Latin America”.
- Keynote speaker, US Customs Conference, Costa Rica, 10/97
4
Phoenix – A security success story
“Phoenix’ highly professional security management, K-9, and
intelligence operations have saved DHL a considerable amount of
money in potential fines/penalties by government agencies and
significantly strengthened security awareness throughout the DHL
Aviation network.”
-Steve Getzler, DHL General Manager
5
Phoenix – A security success story
“OSS Maritime Security Teams (Phoenix Group) deployed onboard NYK Line
vessels for over 8 years have prevented all stowaway, piracy, and drug smuggling
attempts.”
- Security Manager, NYK Line (MAREX)
6
Clients
APL - American President LinesBarwil Agencies CMA - CGM Colon Container TerminalCP Ships Crowley Liner Services CCNI Del Monte Fresh Produce DHL Aero ExpresoDole Fresh Fruit Intl.Maersk-Sealand
Manzanillo International Terminal (MIT)NYK LinePanama Ports CompanyP & O NedlloydPetroterminales de PanamaRand CorporationSeaboard MarineStandard Fruit CompanyStevedoring Services of AmericaUnigreenUS Government
7
HistoryOperations Support Services (OSS) was founded in Florida in 1988, providing risk analysis, security surveys, and training in Latin America.OSS was established in Costa Rica in 1990 and designed and manned the terminal/vessel security program for Dole Fresh Fruit Intl. and pioneered the anti-piracy MST program (for Crowley Liner Services). Grupo de Seguridad de las Américas (GSA) was founded in Panama in 1993 and initially provided vessel security and K-9 services. Same year K-9 Training Academy (PK9) established in Costa Rica. GSA-USA was created in 1995. GSA designed, implemented, and managed the security program at Manzanillo International Terminal (MIT) in Panama. DHL Aero Expreso, at the Tocumen Intl. Airport (Hub for Latin America), contracted Phoenix to develop security program. Serves as model security program for DHL Latin America. Phoenix Group, created in 1998, assumes all GSA’s clients and functions. Serves as OSS and PK9 Headquarters.
8
Management Team
Managing Directors– Michael McNicholas– Jerry Peterson– Dave Herring
Expert Advisors– Ed Piper – Raj Sengupta– John Moore
Managers– Levi Walton, Jr.– Carlos Álvarez– Juan Dames– Wilberth Gutiérrez– Dennis Vargas– José Manuel Solís– Alberto Lee Sánchez– Rodolfo Valverde
9
Government RelationsUnited States -– Close working relationship with Bureau of Customs & Border Protection
(formerly US Customs) HQ & Field Offices.– Operational contacts with the Department of Homeland Security, US Coast
Guard (USCG), Defense Intelligence Agency (DIA), Drug Enforcement Administration (DEA), and the Federal Bureau of Investigation (FBI).
Panama & Costa Rica –– Close working relationship with the Panama’s National Police, PTJ, and National
Security Council (CNS & D).– Joint law enforcement operations with Costa Rica’s Ministry of Public Security,
OIJ, & National Guard. United States Embassies in Panama and Costa Rica - – Ongoing operational contacts with representatives of US Customs, DEA, and
Coast Guard (USCG).– Only private organization to attend FBI Training.
International –– Direct contacts with Police, Military and Intelligence Organizations in diverse
countries worldwide.
10
Association Membership
Maritime Security Council
American Society for Industrial
Security(ASIS)
National Cargo Security Council
11
Summary of Services
Security Consulting
Security Management
Security Surveys / Risk Analysis
Maritime Security Teams (MST)
Training (Maritime Security & Personal Protection)
Intelligence Operations / Investigations
Port Security Operations
Vessel Operations
K-9 Operations
Airport Operations
12
Security ConsultingDevelopment, evaluation, and auditing of policies, plans, procedures, and operations for compliance with relevant international security regulations.Design and implementation of security standard operating procedures compliance manuals. Technical guidance on the implementation of USCG, IMO, and CBP regulations. Preparation of Ship Security Assessments and Ship Security Plans.
13
Security ManagementFull or part-time, trained, experienced Security Managers for transportation and industrial companies.Direct, lead, and manage all security operations and security personnel.
Develop and implement all policies, procedures, and strategies regarding general security, access control, hazmat, lSPS Code, C-TPAT, SCIA / ACIA, and safety.
Direct and coordinate all operations related to narcotic smuggling, cargo theft, stowaways, personal security threats, and terrorist threats with US & local governments.
14
Security Surveys / Risk Analysis
Worldwide coverage.
Vessels, ports, container terminals, facilities, airports, and the entire product (cargo) supply chain.
Focuses -- Terrorism, Narcotics Smuggling, Stowaways, Piracy, Theft, & Executive Protection.
Written reports with photos.
Document compliance with international regulations.
15
Team travels/lives onboard vessel.
Total vessel security & access control while in port and at sea.
Deter and prevent the boarding of terrorists, drug smugglers, stowaways, pirates, and thieves.
Eliminate the smuggling of weapons, drugs and stowaways in empty containers.
Pre and post-departure search of vessel.
Written reports in compliance with international regulations and local government requirements.
Maritime Security Teams
16
Training – Maritime Security
Port and Vessel Security
ISPS CODE / C-TPAT / SCIA / ACIA
Anti-Narcotics Operations
Mexico to Argentina and Caribbean
Basin.
Security Officers, Crewmembers, Port &
Shipping/Airline employees, Police,
Customs Officials, and Military.
Internet training through Supply Chain
Security, Inc. (affiliated company).
US DIA Sole Source Contractor.
17
Training – Personal Security
VIP Protective Detail Operations
– Government Security Forces
– Private executive protection teams
Personal Security – Business persons & government
leaders and families
– Topics -- Threat analysis, safe travel, security surveys, managing a Protective Detail, explosives recognition, surveillance, weapons marksmanship, driving skills, hostage survival, etc.
18
Intelligence Operations / Investigations
Information collection & analytical support to Clients.
Focuses– Narcotics smuggling, arms trafficking, terrorism, hijacking, stowaways, executive personal security, & counter intelligence.
Tactical and strategic level studies.
Post-seizure investigations.
Worldwide coverage.
Proven, successful track record.
19
Port Security Operations
Terminal Access Control.
Gate, perimeter, tower, mobile & roving patrols.
Officers – screened and highly trained.
Meet ISPS Code requirements.
Uniformed and equipped.
Deployment of security launches.
Use of K-9 Teams (Patrol/Narcotics/Explosives).
Integration and management of high technology security systems.
20
Vessel Operations
Focuses: Anti-narcotics
smuggling, terrorism, stowaway
prevention, piracy, cargo
security, and total access control.
C-TPAT / IMO compliant.
3 weeks intensive training.
Uniformed, fully equipped.
Gangway/deck coverage.
Waterside patrol.
Supervisor deployed.
21
K-9 Program
Panama & Costa Rica
Full Kennels and 2-acre Training
Academy.
On-site Trainer certified in US.
Handlers/Canines certified by US Police
K-9 Association.
Joint training & operations with National
Police.
Deployed at Seaports, Container
Terminals, & Airports.
Proven, successful track record.
22
Airport Operations
Focuses: Cargo and aircraft security, terrorism, narcotics smuggling, and facility access control.
Security Officers, K-9 Teams, and Management.
Aircraft & cargo inspections.
Documentation Analysis.
Security Program and SOP design and implementation.
Warehouse operations.
Bonded facility protection.
23
Phoenix PanamaCorporation: Phoenix Management Services Group, Inc.
Phoenix Vessel Services, Inc.
Main Office: Edificio Plaza Regency – 14th floorVia EspañaPanama City, Republic of Panama
Telephone: 507-263-1617Fax: 507-263-6044
E-Mail: [email protected] Levi [email protected] Priscilla [email protected] Juan Dames
Managers: Operations Manager Levi WaltonAdministrator Priscilla NgComptroller Juan Dames
24
Phoenix Costa Rica
Corporation: Phoenix Management Services Group, Inc.
San Jose Office: Lomas De Ayarco Sur, CurridabatDel Colegio Iribó, 250 metros Sur, 100 metros Este y150 metros Sur. Casa # 5-ZSan Jose, Costa RicaFor mail: P.O.Box 2324-2050-San Pedro, Costa Rica
Telephone: (506) 272-5117 Pager/Beeper: (506) 225-4049 eFax: 1-928-396-0375
E-Mail: [email protected] Carlos Alvarez
Affiliates: Operations Support Services, Inc.Professional K-9 Services, S.A.
25
Phoenix USA
Corporation: Phoenix Management Services Group, Inc. – USA
Office: 4758 West Commercial BoulevardFt. Lauderdale, FL 33319
Telephone: (954) 497-4063Fax: (954) 486-1032
E-Mail: [email protected] Jerry [email protected] David [email protected] Mike McNicholas
Affiliate: Supply Chain Security, Inc.Admiral Management International, Inc.