“Emerging Trends in the Banking Segment” BFSI Workshop organised by MTL Manipal for the National Marketing Team ‘Banking in next 5 to 10 years in India – Changes in Customer Offerings, Service Models, Outsourcing and Impact of Technology’ Prof Chowdari Prasad Dean (PR) & Chairman-Admissions TAPMI, Manipal Jan 10, 2014
Prof Chowdari Prasad delivered a talk on BFSI in India at a Workshop of National Marketing Team of Manipal Technologies Ltd on 10th Jan 2014 at Hotel Valley View. Mr Dhingra, GM of Syndicate Bank, Bangalore and Mr BR Bhat, former GM of Corporation Bank Mangalore were the other speakers while Mr Abhay Gupte, CEO was present besides his top management team.
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“Emerging Trends in the Banking Segment”BFSI Workshop organised by
MTL Manipalfor the National Marketing Team
‘Banking in next 5 to 10 years in India – Changes in Customer Offerings, Service Models, Outsourcing and Impact of
10 Varieties of ATMs in India1. On-site ATMs2. Off-site ATMs3. Solar based ATMs4. Bio-metric ATMs (for
illiterate customers)5. Floating ATMs (SBI)6. Mobile ATMs (Van)7. Micro ATMs
8. White-labelled ATMs9. Brown-labelled ATMs10. And now…..Talking ATMs (for blind in Canada : Oct 22,1997) -from UBI in Ahmedabad in Sept 2012; -50 by NCR at India’s Passport Offices!
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All Scheduled Com Banks – ATMsfor the year 2012-13
SNo Name of Bank type
On-site ATMs
Off-site ATMs
Total ATMs
Total Branches
% ATMs to
Branches
1 ASCBs 55,760 58,254 114,014 88,562 129
2 Nationalised Banks
21,533 15,528 37,061 52,480 71
3 State Bank Group
18,708 13,883 32,591 20,181 162
4 Old Private Sector Banks
4,054 3,512 7,566 6,047 125
5 New Private Sector Banks
11.182 24,353 35,535 9,522 373
6 Foreign Banks 283 978 1,261 332 382
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List of Applicants for New Banking Licences
1. Aditya Birla Group (incl Idea Cellular, etc)2. Bajaj Finance / Bajaj Auto / Bajaj Group3. Bandhan Financial Services (MFI)4. Edelweiss Financial Services5. IDFC – infrastructure lender, PE, MF, etc6. IFCI – Financial Consultancy and advisory co7. Indiabulls Housing Finance Ltd – NBFC8. India Post – Govt – Min Com & IT9. India Infoline, part of IIFL Group - NBFC
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List of Applicants for New Banking Licences-2
10. INMACS Management Services Ltd11. Janalakshmi Financial Services, MFI12. JM Financial, for Citi Group CEO Mr Vikram Pandit be non-executive Chairman13. LIC Housing Finance, unit of LIC of India14. L&T Finance Holdings, Engineering company15.Magma Fincorp, NBFC 16. Muthoot Finance – gold loans company17. Reliance Capital – Reliance Group AA
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List of Applicants for New Banking Licences-3
18. Religare Capital, of Singh Bros; Fortis Health19. Shriram Capital, Shriram Group / Transport20. Smart Global Ventures21. SREI Infrastructure Finance22. Suryamani Financing Co23. Tourism Finance Corp of India 24. UAE Exchange India – foreign exchange services25. Value Industries of Video IndustriesWithdrawn: Mahindra / Tata / SKS Microfinance
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Banking Tomorrow• Basel III compliance and capital requirements• NPA management to maintain global standards• Nachiket Mor Committee recommendations• GOI moves / Financial Inclusion efforts• Aadhar Card link to all Bank Accounts• Credit and Debit Cards to increase• Mobile Banking / ATM usage to increase• Profitability / Productivity / Cost effectiveness
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Non-Banking Finance Companies
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Insurance Industry in India• Insurance in simple terms, is Risk Management• 1st Co – Oriental Life Insurance Co in 1818• Bombay Mutual Life Assurance Society – 1st Life
Insurance Company in 1870• 1912 – Enactment to regulate insurance biz• 1928 – Law to enable Govt to collect data…• 1938 – Amendment to protect public interest• 1956 – Nationalisation of 245 companies
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Insurance Industry in India-2
• 1956 – LIC Act passed• 1956 – General Insurance
• Life / General / Health Insurance…• Regulated by IRDA, Hyderabad from 1999
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Insurance Companies in India
• Gen Insurance : PUBLIC SECTOR COMPANIES– National Insurance Company Ltd– Oriental Insurance Company Ltd– United India Insurance Company Ltd– New India Assurance Company Ltd
• Export Credit Guarantee Corporation of India• Agriculture Insurance Company of India Ltd(• GIC Re (Public Sector Re-insurance company)
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Insurance Companies in India-2
• PRIVATE SECTOR COMPANIES – Gen Insurance– Bharati AXA General Insurance– Future Generali India – HDFC ERGO General Insurance– ICICI Lombard– IFFCO Tokio– Liberty Videocon– L&T General Insurance– …………………………………………
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Insurance Companies in India-3• Life Insurance Corporation of India – Public Sec• PRIVATE SECTOR : LIFE INSURANCE COMPANIES– Aegon Religare Life Insurance– Edelweiss Tokio Life Insurance– Aviva India– ………………………………………– ………………………………………– Max, Kotak, ING, PNB, Reliance, Sahara, SBI, TATA
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Health Insurance in India : July 2011
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Insurance Industry in India?
• Future of the sector looks bright• Potential to grow from US$ 72 bn in 2012 to US$
280 billion by 2020• Favourable regulatory environment• Encourages foreign investors to insurance• Effective distribution channels• Focus on overall financial / insurance inclusion• Product innovation / dynamic distribution
channels and vibrant publicity campaigns
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Health Insurance • Upcoming segment• Caters to 10 per cent of overall US$ 30 bn
healthcare expenditure• Life Insurance contributes about 4 per cent to
India’s GDP in terms of total premiums written• LIC has about 71 per cent market share• General Insurance grew by 19.6% in May-June’13
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New Developments / Product Launches
• Co’s will have more freedom to invest in sectors such as IT and Pharmaceuticals
• The e-KYC services used by UIDAI will be accepted as a valid verification process…
• E-Document will be digitally signed by UIDAI• UIICI to open 530 new Offices; collected total
premiums worth Rs. 9,266 cr and set a target of Rs. 11,000 cro for 2013-14