Safety and health at work is everyone’s concern. It’s good for you. It’s good for business. Workshop 4. Rethinking and Refinement of Risk Assessment: Future Trends Dr. Natalie Lotzmann Vice President Human Resources, Chief Medical Officer, Head of Health & Well-Being, SAP SE
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Safety and health at work is everyone’s concern. It’s good for you. It’s good for business.
Workshop 4.
Rethinking and Refinement of Risk Assessment: Future Trends
Dr. Natalie Lotzmann
Vice President Human Resources, Chief Medical Officer,
Head of Health & Well-Being, SAP SE
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Purpose of Health & Safety Risk Assessments
VISION STRATEGY
Happy and healthy workplaces Deliver data on evidence
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The Starting Point
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➢ Job shift within economic sectors80% of jobs outside of production
➢ Shift of physical health hazards
towards mental burdenAlso within 20% production workforce!
Trends in Digital Transformation I
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➢ Critical competitive advantage: People
→ Engagement triggered by experience
→ Health & Safety → Well-Being & Happiness
➢ Shift from assessment of working
conditions to surveys
on perception, motivation & needs
Trends in Digital Transformation II
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➢ Most large and mid sized companies
conduct surveys*
▪ 96% of Fortune 500 companies▪ 76% once a year or more frequent
▪ 86% conduct digitally
▪ 65% of midsize companies
* Source: Burke Inc. Research 2018: Jaci Jarrett Masztal, Ph.D., Diane M. Salamon, Gabriela Pashturro, Psy.D. & Lisa Steelman, Ph.D.
Trends in Digital Transformation III
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Trends in Digital Transformation III
Source: Burke Inc. Research 2018:
Jaci Jarrett Masztal, Ph.D., Diane M. Salamon,
Gabriela Pashturro, Psy.D. & Lisa Steelman, Ph.D.
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The Challenge
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➢ Digitalization makes surveys➢ Easy to set up
➢ Easy to analyse
➢ Dramatic increase of surveys➢ E.g. >2000 surveys a year at SAP
Challenge I: Overflow
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➢ Shift in Workforce
towards Digital NativesGen Y & Z majority of workforce▪ 50% by 2020
▪ 70% by 2030
➢ Are used to vote, want to give feedback!➢ But: ▪ Survey overflow, hard to attract
▪ Short attention span
▪ Simplicity is a must
Challenge II: Demand
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More data-
more insight??
Challenge III: Relevance
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➢ V in VUCA: ➢ Reality overtakes survey results
➢ Data outdated by publishing
Challenge III: Relevance
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More insight -
More targeted
execution??
Overall Challenge
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How?
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It´s about people.
What matters is
their experience!
Conclusion I
In all fields of work.
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Simple
Relevant
Actionable
Conclusion I
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The journey to simplicity
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What if… You could ask
ONE Question only?
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What would it be ??
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The Way Forward
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Recap: Purpose of Health & Safety
VISION STRATEGY
Happy and healthy workplaces Deliver data on evidence
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People´s Needs Company Offers Owners
Health & Well-Being
Flex Location
Flex Time
Carrier Paths
Transpareny & Communication
Diversity & Includion
EQ & SoftskillTraining
Resilience, Mindfulness &
Relaxation
Sports & Fitness
Check Ups
Working Conditions & Ergonomics
Supporting Technology
Supportive Leadership
Good Relationships
Trust, Empowerment
Fairness
Perspective
Life Balance
Managing Director
Human Ressources
People Development
Corp. Communication
Health Management
Occupational Med & Psych
Company Sports & Fitness
Facility Management
Occupational Safety
IT
Appreciation, Recognition
Team Spirit, Sense of Belonging
Purpose, Pride to Contribute
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➢ Customer Focus➢ Education → Listening
➢ Boosting experience
➢ Integration & Simplification
The Future
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Global
People
Survey
How We
Run
Behaviors
SAP´s people journey towards the intelligent enterprise
2015
Run Your
Way
Leadership
Trust Index
20131998
2017
SAP Talk
2017
Business
Health
Culture
Index
2010
Intelligent
Enterprise Happiness
ScoreRUN
HEALTHY
Health
Management
System
2018
20192019 #1 Glassdoor
Best Place to Work For
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Example: Intergrated Reporting in Health Management System