Works: Implementation strategies Megan Gonyo Office of the Vice President for Academic Affairs and Provost.

Works:Implementation strategies

Megan GonyoOffice of the Vice President for Academic Affairs and Provost

Background

• About 4,000 faculty, 5 campuses, large medical school

• Early adopters selected based on need; 30% of total estimated implementation

• Spent one year customizing for early adopters

Organization

• Works (Activity Insight) coordinated through central Provost/Faculty Affairs office– Faculty CVs, promotion and tenure guidelines,

merit reviews, faculty governance

• Office of Information Technology: analyst, developer, and leadership support for resources

Strategic Priorities

• Academically driven process (not technical)

• Customize towards a full implementation• Data integration• Standardization

Why?

Strategies• Improve business/academic

process; requires thorough understanding of the same

• Avoid retrofitting later• Value proposition to end users;

buy-in • Institutional reporting

Why

• Academically driven process (not technical)

• Customize towards a full implementation

• Data integration• Standardization

Scope

• Tenured and tenure-track faculty; with some exceptions

• Annual review and accreditation• First year of activities first, then backfill

Approach

• Steering Committee & Project Team• Analyze CVs• Customize screens & develop reports • Pilot testing/feedback• Usability lab

Usability Lab• Created scenarios for

volunteer faculty and administrator users

• Assessed intuitiveness of screens; learned expectations of users

• Partnered with Digital Measures to make improvements

Obstacles• Data integration

– Limitations in source system data (Oracle PeopleSoft) & publications Works output to CVs

– Read-only to accommodate web service overrides– Added some new fields for reports; No good solution yet

• Standardization– Ex. Public engagement; discipline-specific language

• Historical data vs. scope– Needed for full CVs, accreditation, and some grant

applications

Future goals

• Faculty web profiles• Workflow• Advanced reporting• Clinical practice• Extension

Disclaimer

• Just launched early October

• No data yet on actual successes/failures

• No guide

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