Workplace Wellness and Stress Management

Workplace Wellness and Stress Management

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Presented by …

Angela Maxwell, MS, CSAPC Prevention and Early Intervention Services Director Alcohol and Drug Services

Mina J. Cook, CSAPC Reclaiming Futures – Project Director/Site Coach Partnership for a Drug Free NC

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ICEBREAKER ACTIVITY

Expectations…

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What we will cover…

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• Value of a Workplace Wellness Program

• National Support for Wellness

• Core Elements of Effective Programs

• Evidence Based Programs and Practices

• Creating a Culture of Wellness at Work

• “Team Awareness” –

(MODULE 4) Stress and Problem Solving

• Resources

Why Implement a Workplace Wellness Plan?

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• Prescription drug abuse is the nation’s fastest growing drug problem, with approximately 5.3 million Americans using a prescription pain reliever for nonmedical reasons.

• Excessive alcohol use costs $224 Billion in lost work productivity, health care expenses, and law enforcement and contributes to more than 79,000 deaths per year.

• Workplace wellness programs can increase productivity and reduce absenteeism and chronic illness.

Workplace Cultures that support Wellness

Core Elements of…

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• Administrative/Leadership Support

• Information/Education

• Supervisor Training

• Supportive Policies

• Accessible Activities/Programs

• Employee Assistance Programs/Wellness Benefits/Insurance

Developing a Culture of Wellness

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• Assessing Readiness/Determining Interest

• Assessing Capacity and Identifying Champions

• Planning for Success

• Policies

• Implementation and Marketing

• Evaluating Outcomes

• Funding and Other Resources

Do a Needs Assessment

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• Conduct an Employee Interest Survey

• Identify Resources

• Conduct a Focus Group of Employee Knowledge of Resources

• Examine Existing Policies in Support of Wellness

• Determine Level of Readiness for Change

Develop Short Term and Longer Term Goals

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• Utilize Best Practice Available Tools

• Choose Easy Fixes First (Low Hanging Fruit)

– Develop a Committee

– Existing Community Supports

– Gathering Resources Around You

Employee Newsletters

Bulletin Boards

Staff Meetings

Vending Machines

Policies That Support a Wellness Culture at Work

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• Drug Free Workplace Policies

• Tobacco Free Grounds Policies

• Family Leave Time/Sabbatical Time

• Flex Time/Vacation/Holiday Time

• Employee Assistance Programs/Wellness Benefits through Insurance

Access to Worksite Wellness

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• Vending Machine/Cafeteria Choices

• Walking Paths

• Lunch and Learns

• Onsite Fitness or Discounts to Gym Memberships

• Access to Stress Relief Resources Meditation Rooms Games in Break Rooms

Making Your Workplace Drug Free

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• Components of a Drug-Free Workplace

• Needs Assessment

• Policy Development

• Employee Education

• Supervisory Training

• Employee Assistance Program

• Drug Testing

• Workplace Substance Abuse Prevention Resources

National Prevention Strategy (NPS)

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Strategic Directions:

Healthy and Safe Community Environments

Clinical and Community Preventive Services

Empowered People

Elimination of Health Disparities

Source: National Prevention Strategy - America’s Plan for Better Health and Wellness; National Prevention Council, June 2011

National Prevention Strategy

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Priorities:

Tobacco Free Living

Preventing Drug Abuse and Excessive Alcohol Use

Healthy Eating

Active Living

Injury and Violence Free Living

Reproductive and Sexual Health

Mental and Emotional Well-Being

Source: National Prevention Strategy - America’s Plan for Better Health and Wellness; National Prevention Council, June 2011

Resources…

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• www.nrepp.samhsa.gov

• www.organizationalwellness.com

• www.eatsmartmovemorenc.com

• www.cdc.gov

• http://workplace.samhsa.gov/WPWorkit/entire_workPlace_kit.pdf

• http://www.healthcare.gov/prevention/nphpphc/strategy/report.pdf

Team Awareness

nudging the culture of wellness

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17 Animal Toss

From a culture of_______

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Presence Team work

Policy Support

to a culture of …

… wellness

Work-Life Balance

Wellness Coping 19

The Workplace Project

Institute of Behavioral Research Texas Christian University www.ibr.tcu.edu

Team Awareness

Training for Prevention

Module 4 of

Stress, Problem Solving, and You

Organizational Wellness & Learning Systems, Inc.

www.organizationalwellness.com 20

Team Awareness

Module 4 of

Stress, Problem Solving, and You

Work-Life Balance

Wellness Coping

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TEAM AWARENESS PRINCIPLE

Be willing to expand your capacity for greater success, abundance, health, and productivity; both personally and together as a group

#1

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TEAM AWARENESS KEY IDEAS

1. Individuals, groups, and organizations have a set-point for the well-being/joy (thriving) and disease/pain (distress) they are willing to tolerate

2. The set-point places an upper-limit on experience

3. A goal of Team Awareness is to raise awareness so that we choose a higher upper-limit

4. Our response to stressors is influenced by the set-point and other factors we are not conscious of

5. We can become conscious and make better choices

6. Addictive processes (food, substances, compulsion, enabling) are a major factor in keeping us unconscious

7. Addictive and awareness-raising processes occur in individuals, groups, and organizations

Thriving

Distress

Effective Coping

Adapting (getting by)

Tension Release

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STRESSORS

WHAT CAN YOU

CONTROL?

RESPONSES

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• Identify the effects of stress and

signs of not coping well

• Identify personal coping style + whether

stress is a risk factor for:

absenteeism accidents mistakes well-being

unhealthy habits: tobacco, alcohol, drug use

• Recognize healthy alternatives for

dealing with stress

PURPOSE

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Confidentiality

Honor

Anonymity

Team Trust

What is said here stays here

Disagree, please! But with respect

Stories, please! But no names

EVERYONE gets a chance 27

* Change Conflict Overload Communication

The key is HOW you ALL respond; the resources you ALL bring to the opportunity

Life-Style (health, support) Coping Style - Problem Solving Skills - Social Support - Hardiness - Avoidance

Cumulative? or Many events?

Single event?

*

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Physical

Emotional

Cognitive

Social

Symptoms • headaches • hypertension • stomach problems

Immune system Muscle tension Asthma Exhaustion

Anxiety Angry, Irritable Frustration Excitable

Concentration Inattentive Impaired Reason Distractible

Grouchy Impulsive Critical/Hostile Complaining Oversensitive Snappy Grumpy

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FA I L T O B U F F E R T H E S E S Y M P T O M S

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WORK

WAYS STRESS SHOWS UP

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Easily

Fatigued

Decreased

Job Involvement More

Withdrawn

Less

Cooperative

Less

Conscientious

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Positive Stress Cycle

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What are

some ways that you

cope?

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?

Negative Stress Cycle

“too much trouble” “too painful” “I am used to it” 33

Signs of NOT Coping Well

Changes in sleep habits (too much or too little)

Changes in eating habits (losing/gaining weight)

Unable to shake off feeling blue or down in the dumps

Increased use of alcohol or other drugs

Feeling like “It’s just not worth it”

Feeling like “everything is hopeless”

Difficulty concentrating; distracted; “in a fog”

Unable to control anger; irritable over “little things”

Crying a lot or “shutting down” your feelings

Fighting with family, friends, coworkers

How many of the above 10 have you had in past month? 34

Distribute the “Stress: Problem Solving and You” questionnaire - see p. 21-22 in Team Awareness Module 4 on Stress

Stressful Event Evaluate Choose Way to Cope

Your ability to Evaluate and Cope is influenced by TWO factors

Life-Style

Response Style

Evaluate

Ignore

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Stressful Event Evaluate Choose Way to Cope

Exercise, Diet, Nutrition

Rest, Relaxation

Avoid Substances

Meditation, Prayer

Relationships

Self-Awareness

I am a problem solver

I have others who help me

I have ways to avoid it

I am HARDY

• My efforts work

• I can deal with it

• I like challenges

Life-Style

Response Style

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Life-Style

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Response-Style

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Exercise, Diet, Nutrition

Rest, Relaxation

Avoid Substances

Meditation, Prayer

Relationships

Self-Awareness

I am a problem solver

I have others who help me

I have ways to avoid it

I am HARDY

• My efforts work

• I can deal with it

• I like challenges

What are your Strengths?

Where can you Improve?

Pick one item for strength and one to improve

Consult your handout

Consult your handout

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• I get 7 hours of sleep every night and am more rested and a stronger problem solver

• I make healthier choices when I eat (e.g., chicken) • I get the support I need so that I relax • I take time after work to rest

STRESSOR POSITIVE WAY TO COPE

SPECIFIC GOAL

FIRST STEP

I get 7 hours of sleep every night and am more rested and a stronger problem solver

Get 7 hours of sleep

• Be asleep by 10 pm • Go to bed by 930 • Sunday night •

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Guided Relaxation

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“Our INTENTION creates REALITY.”

“Energy flows where our INTENTION goes.”

HOMEWORK…

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POST

For More Information…

about Workplace Wellness Training for your agency or organization

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ANGELA MAXWELL, MA, CSAPC [email protected]

MINA J COOK, CSAPC [email protected]