Do you need to deliver a Workplace Bullying & Harassment training course but have no time to prepare?
Then look no further, as here is your 1-stop training resource, including workbook and powerpoint presentation.
Written by Carole Spiers, Leading Authority on Work Stress and Author of Show Stress Who’s Boss!, this ultimate workplace bullying and harassment training resource is for trainers, HR professional and Managers.
This authoritative training resource is for your adaption and use today!
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Transcript
Extracts FromThe Bullying Toolkit for Trainers,
HR Professionals and Management
‘Back Off !’Combat Bullying & Harassment
in the Workplace
By
Carole Spiers MIHPE MISMA
World Authority on Corporate StressBBC Guest-Broadcaster • Author
• Leading Authority on Corporate Stress• Expert Witness to the UK Courts• Weekly Gulf News Columnist• BBC Guest-Broadcaster• Motivational Speaker• Author of Tolley’s Managing Stress in the Workplace
and Show Stress Who’s Boss!• Established Carole Spiers Group in 1987
• Damage to corporate image• Adverse publicity• Low morale• Reduced productivity• Rapid staff turnover• Loss of respect for management• Increased absenteeism• Risk of litigation and associated costs• Stress related problems
• Unreasonable demands: constant nit-picking and criticism
• Intimidation• Threats• Public humiliation• Personal insults, anger over trivial matters• Ignoring or excluding an individual• Spreading malicious rumours• Continual unjustifiable comments or behaviour
People can be subject to harassment on a wide variety of grounds including:
• Their race, ethnic origin, nationality• Their sex or sexual orientation• Their religious or political convictions• Their membership or non-membership of a trade
• Declining productivity and profit• Lack of motivation• Industrial unrest• People feel undervalued• Staff are demoralised (‘If I cant do anything right, what
is the point of making an effort?’)• No organisational structure (‘Who are we supposed to
• Absenteeism and high staff turnover• Staff looking tense or troubled• Loss of investment in training• A change in atmosphere• Reduced productivity• Less concern with quality• Low morale and loss of initiative• Lack of creative input
Types of Questions to Ask the Person Who is Feeling Bullied or Harassed
• Tell me more about your situation?• What has changed?• Do you have a new Manager?• Has pressure on your current boss increased?• Have you recently changed jobs?• Are your objectives being repeatedly altered?• Have you been asked to do things outside your job
• Watch the workplace for a change in atmosphere among the staff. When cheerfulness turns to virtual silence. “Walking the Floor” type of management will be counterproductive if the boss is a bully
• Use stress/culture audits or upward assessments to identify problem areas
• Introduce agenda-free meetings to provide a platform for troubled staff
• In exit interviews, include the specific question “ Have you experienced bullying in this organisation”
• Develop a robust Policy and Procedure• Create a healthy Corporate Culture• Achieve genuine commitment at Board level• Adopt a zero tolerance policy on workplace bullying
• Need to deliver a workplace bullying training programme but have no time to prepare?• Download this Training Toolkit Pack Immediately.
This Training Package personally written by Carole Spiers includes:
1.Workbook – for copying in any number 2.Tutor guidance notes3.Sample training programme4.Questionnaire: Are you being bullied?5.Case Studies6.20 Frequently Asked Questions7.Special Report ‘Taking the lid off workplace bullying’.8.Powerpoint Presentation