Working Collaboratively with Social Service Systems
Dec 23, 2014
Working Collaboratively
with Social Service Systems
In what capacity do you work with
social service systems?
What has been your experience
so far?
Advocacy Skills
1. If the client is comfortable, the client is the best advocate for themselves.
Advocacy Skills
2. We refer people to people, not people to services or people to agencies.
Advocacy Skills
3. Do your homework.–Awareness of rights and
responsibilities–Knowing where to go for help
Advocacy Skills
4. Be Assertive, not Aggressive•Use your voice, but use it correctly•be clear about the client’s needs and
considerations, even to yourself•encourage clients to use the “I”
statement, and when working with clients, present a united front
•don’t ask if the client can....state what the client needs
Advocacy Skills
5. Follow Through•hold up your end of any agreement
•know your recourse – Documentation!!!
•collapse your timelines by being around people with the same goal•only agree to what you can produce
Advocacy Skills6. Effective Negotiation•be flexible•be open to other ideas•keep the end goal in mind•make clear choices and decisions – know that when you say yes to something, what are you saying no to and vice versa
Important Websites
ipac.aclink.org
•Once this page has loaded, click on “Clubs and Organizations”
•Keyword search “domestic violence,” “anger management,” and “sexual assault”
Important Websites
www.michie.com/nj/
•Find the regulation that is NJAC 10:122: 8-6
•Find the regulation that is NJAC 10:126:6-11
•Find the regulation that is NJAC 10A:31-13.10
•Find the regulation that is NJAC 10:130-2.10
•Find the regulation that is NJAC 10:90-20.3
•Find the regulation that is NJAC 10:90-6.7
Thank You.
Erin O’Hanlon, Director of Community Initiatives
Atlantic County Women’s Center
PO Box 311, Northfield, NJ 08225
(609) 601-9925, ext. 201