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Chapter 4
WORKING OF VALUE ADDED TAX MACHINERY IN KERALA
The erstwhile Agricultural Income Tax and Sales Tax Department was
under the administrative control of the Board of Revenue under the Kerala
Board of Revenue Act, 1957. For administrative convenience, the State was
divided into three zones, viz. north, central and south. Each zone was in charge
of a Deputy Commissioner of Agricultural Income Tax and Sales Tax. From
the revenue point of view, the central zone was the most important one in
respect of both sales-tax and agricultural income-tax. Below the zonal level
there were separate officers for agricultural income tax and sales tax
administrations. For sales tax administration each zone was divided into
districts. Each district was in charge of an Inspecting Assistant Commissioner
of Agricultural Income Tax and Sales Tax. A sales tax district was co-terminus
with a revenue district and there are as many sales tax districts as there are
revenue districts.
The jurisdictions of the Inspecting Assistant Commissioners in charge of
sales-tax are given in Table 4.0.
For agricultural income-tax there were two Assistant Commissioners, viz.
1. The Inspecting Assistant Commissioner of Agricultural Income-tax and
Sales-tax (Special), South and Central zones, Kottayam.
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2. The Inspecting Assistant Commissioner of Agricultural Income-tax and
Sales-tax (special), North zone, Kozhikode.
Table 4.0: Jurisdictions of the Inspecting Assistant Commissioners
in Charge of Sales Tax
Zone District Headquarters
South zone 1. Trivandrum Trivandrum 2. Quilon Quilon 3. Alleppey Alleppey
Central zone 1. Ernakulam Ernakulam 2. Trichur Trichur 3. Kottayam Kottayam
North zone 1. Kozhikode Kozhikode 2. Cannanore Cannanore 3. Palghat Palghat
As regards the appellate side, there were 13 Appellate Assistant
Commissioners for Agricultural Income Tax and Sales Tax. The Appellate
Assistant Commissioners were under the immediate administrative control of
the respective Zonal Deputy Commissioners.
For sales tax administration each district was divided into several
Circles. The Circle is the smallest administrative unit, but it is the pivot of the
entire administration. The assessment, levy and collection of tax are made in
the Circles. Each Circle is in charge of a sales tax officer. In some Circles,
there are also one or more assistant sales-tax officers having jurisdiction not
exceeding Rs.20000. Each district has one or more Special Circles. A selected
number of the biggest cases in the district is dealt with in the Special Circles.
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Roughly two-thirds of the sales tax revenue of the State come from the Special
Circles.
As regards, agricultural income tax, there are twelve Circles in the South
and Central zones under the control of the Inspecting Assistant Commissioner
(Special), Kottayam and 12 Circles in the north zone under the control of the
Inspecting Assistant Commissioner (Special), Kozhikode.
For prevention and detection of evasion in sales tax and agricultural
income tax, there is an Intelligence Wing attached to the Board of Revenue
under the control of a Deputy Commissioner (Intelligence). The Intelligence
Wing has got six mobile squads, each under an officer in the rank of a sales tax
officer. The Deputy Commissioner (Intelligence) has jurisdiction throughout
the State. There are 19 border check posts and 7 internal check posts for
controlling the movement of goods. These check posts are under the control of
the Deputy Commissioner (Intelligence).
There is a legal wing under the Board of Revenue. It consists of an
Assistant Secretary (Law) with his office at Ernakulam and a Law Officer with
his office at Trivandrum. Both these officers are attached to the Board of
Revenue. The Assistant Secretary (Law) and the Law Officer are of the rank of
Assistant Commissioners. The Assistant Secretary (Law), besides giving legal
assistance to the Board of Revenue in matters relating to Agricultural Income
Tax and Sales Tax, also functions as a Liaison Officer between the Department
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and the Advocate General in matters connected with original petitions, tax
revision cases, etc. The Law Officer is the state representative in the Appellate
Tribunal. He also gives legal advice to the Inspecting Assistant Commissioners
in the matter of filing second appeals before the Agriculture Income Tax and
Sales Tax Appellate Tribunal. There is an Internal Audit Official for receipt
audit under the control of the Deputy Commissioner (Intelligence).
The Board of Revenue constituted under the Kerala Board of Revenue
Act, 1957, is the administrative head of the agricultural income-tax and sales-
tax department. The Board consists of three members. The business of the
Board is transacted by the full board in certain matters and by the individual
members in respect of the others. The distribution and disposal of the business
are governed by the rules framed for the purpose.
According to the allocation of the departments under the control of the
Board among its members, the second member is in charge of Agricultural
Income Tax and Sales Tax Department. In respect of Agricultural Income Tax
and Sales Tax Department, the powers and functions under the following
enactments are assigned to the second member as per G.O. Rt. No.
1206/65/Rev. dt. 19/07/1965.
1. The Kerala General Sales Tax Act, 1963
2. The Agricultural Income Tax Act, 1950
3. The Central Sales Tax Act, 1956
4. The Kerala Surcharge on Taxes Act, 1957
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There is a Secretary to the Board who is the General Head of the Board
Office. He is in full charge of the land revenue branch and exercises overall
superintendence and control over the remaining branches. Each of the
remaining branches is under the head of the office. The Agricultural Income
Tax and Sales Tax Department is under the Secretary (Taxes). He is assisted
by an Assistant Secretary (Taxes). The Head office of the Agricultural Income
Tax and Sales Tax Department is thus the Agricultural Income Tax and Sales
Tax branch of the Board of Revenue. The Board of Revenue was abolished in
1998 as per Board of Revenue Abolition Act, 1998.
The administrative set up of the Agricultural Income Tax and Sales Tax
Department is given in Fig.4.1.
The name of the Sales Tax Department has been subsequently
changed to and as Commercial Taxes Department. Department of Commercial
Taxes which administers the sales tax law of this State is under the control and
general supervision of the Commissioner, Commercial Taxes Department. He
is assisted in his functions by Joint Commissioners, Deputy Commissioners,
Inspecting Assistant Commissioners and Sales Tax Officers.
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Fig: 4.1: Administrative Setup of the Agricultural
Income Tax and Sales Tax Department
Board of Revenue
Secretary(Taxes)
Assistant Secretary (Taxes)
Deputy Commissioner
(Law)
Law Officer & Add. Law Officer
Deputy Commissioner
Deputy Commissioner (Appeals)
Deputy Commissioner (Intelligence)
Inspecting Assistant Commissioners of
Agricultural Income Tax and Sales Tax
Inspecting Assistant Commissioners of
Agricultural Income Tax and Sales Tax (Special)
Appellate Assistant Commissioners
Sales Tax Officers, Assistant Sales Tax
Officers & Sales Tax Insp.
Agricultural Income Tax Officers and Junior Agricultural
Income Tax Officers
Check Posts
Intelligence Squads
Internal Audit Staff
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A selected number of assessments involving high turnover is dealt with
in Special Circles by Assistant Commissioners and others in Ordinary Circles
by Sales Tax Officers. Assessment of work contracts is done by Sales Tax
Officers attached to the Deputy Commissioners in each district. A sales tax
district is co-terminous with a revenue district and the cases of defaults in
payment of sales tax are reported to the District Collector for recovery under
the Kerala Revenue Recovery Act.
Structure of Commercial Taxes Department under VAT
For administrating the VAT law, there is no separate department. The
Government of Kerala has given powers to the Commercial Taxes Department
under KGST Act to administer VAT law also through a Statutory Order. It is a
fact that certain items like sale of petroleum products and liquor are still
administered under the KGST Act. So, at present the Commercial Taxes
Department administers both VAT Act and KGST Act. The Department of
Commercial Taxes which administers the VAT law is now under the control
and general supervision of the Commissioner, Commercial Taxes Department.
The administrative setup of the Commercial Taxes Department is given
in Fig.4.2.
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Fig: 4.2: Administrative Setup of the Commercial Taxes Department
Asst.Commissioner
(Check Post)
Commissioner
Joint Commissioner
Deputy Commissioner
Deputy Commissioner
(Appeals)
Deputy Commissioner
(Audit Assessment)
Member (STAT)
Deputy Commissioner (Intelligence)
Inspecting Asst. Commissioner
Assistant Commissioner
Commercial Tax Officer (Audit Assessment)
Inspecting Asst. Commissioner (Int.)
Inspecting Asst. Commissioner (I.B.)
Intelligence Officer
Intelligence Officer (IB)
Int. Inspector Int. Inspector (IB)
Commercial Tax Officer/ Sales Tax Officer
Inspector/ASTO/J.S
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The present chapter has been given to assess the perception of
manufacturers/traders and VAT officials about the working of Value Added
Tax Machinery in Kerala based on some well defined variables (given in
Chapter 1).
4.1 Perception of Manufacturers/Traders
One of the major benefits as claimed by the supporters of VAT is that it
reduces the cascading effect which is true in the case of manufacturers/ traders
to the extent that set off or input tax credit is available for tax paid on purchases
from registered dealers in the State. However, no input tax credit is available
for tax paid on interstate purchases. It is true that CST is being phased out
gradually. The concessional rate against C form was reduced from 4 per cent to
3 per cent from 1st April 2007 and to 2 per cent from 1st June 2008. If CST is
completely phased out, the burden of tax on the manufacturer in respect of
interstate purchase of raw materials will be lifted.
Another major advantage is that input tax credit is also available for tax
paid on capital goods purchased from within the State, although in 12 equal
monthly installments for industrial units and for others in 36 monthly
installments. There is considerable delay in granting refund and the time
consuming elaborate procedures have to be followed for claiming refund and in
most cases the refunds are rejected for minor technical defects.
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In Kerala, the classification of goods under various schedules is made
based on the HSN coding system. However, there is often difference in opinion
regarding classification which leads to litigation.
Another problem that dealers face is the multitude of formats for
invoices. There are separate invoices for sale by trader to trader, for sale by
trader to retailer, for medicines, for jewelers, for compounded tax payers, etc.
The form to be produced for claiming refund (Form 21 J) has to be issued by
the suppliers and to be countersigned by his Assessing Authority. This makes
the claim of refund all the more cumbersome.
The perception of manufacturers/traders on various aspects of the
working of the VAT machinery is assessed as under.
1. Knowledge of the Administrative Machinery under the Earlier KGST
KGST Act was introduced in the year 1963 and hence the majority of
manufacturers/traders might be aware of the Machinery under the KGST Act.
The government took several steps in the past to make manufacturers/ traders
aware of the machinery. In the study an enquiry was made to understand
whether the manufacturers/traders have the knowledge of the Administrative
Machinery under the earlier KGST.
Table 4.1 shows that the majority of the respondents (62%) are aware of
the Administrative Machinery under the earlier KGST, whereas 38 per cent of
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the respondents are not aware of the Machinery. However the chi-square test
shows a significant difference of opinion among the respondents.
Table 4.1: Knowledge of the Administrative Machinery under the Earlier
KGST (Opinion of Manufacturers/ Traders)
Source: Primary data.
Chi square (df=2) = 6.53, p value =.04<0.05
2. Knowledge of the Administrative Machinery under the Present VAT
System
The VAT was introduced in the year 2005 and hence the majority of the
manufacturers/traders might not be aware of the Administrative Machinery
under VAT law. The government has been endeavouring to educate the state-
holders about the Administrative Machinery by means of advertisements and
media. In the study an attempt was also made to know whether the
manufacturers/traders have the knowledge of the Administrative Machinery
under VAT system.
Table 4.2 shows that 72 per cent of the respondents are aware of the
Administrative Machinery under the present VAT system, whereas 28 per cent
are not aware of the Machinery. But the chi-square test shows no significant
difference of opinion among respondents in the three zones.
Opinion South Central North Total
No. % No. % No. % No. % Yes 28 56.0 24 48.0 40 80.0 93 62.0No 22 44.0 26 52.0 10 20.0 57 38.0
Total 50 100.0 50 100.0 50 100.0 150 100.0
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Table 4.2: Knowledge of the Administrative Machinery under the VAT
System (Opinion of Manufacturers/ Traders)
Source: Primary data.
Chi square (df=2) = 0.79, p value =0.67>0.05
3. Opinion on the Statement “Existing Tax Machinery under VAT is
Sound Enough for Its Successful Administration and Curbing Tax
Evasion” (Discussion of Second Hypothesis)
The primary duty of the department Machinery is to prevent the
practice of tax evasion and to generate more revenues to the government. In the
study the manufacturers/traders were asked to comment about the soundness of
the existing tax Machinery under VAT to test the null hypothesis that the
existing Machinery under Value Added Tax is not sound enough for its
successful administration as well as for curbing tax evasion.
The majority of the respondents (68.7%) are of opinion that the existing
tax Machinery under VAT is sound enough for its successful administration
and curbing tax evasion, while 31.3 per cent say ‘no’ (Table 4.3). The chi-
square test also shows no significant difference of opinion among the
respondents in the three zones.
Opinion South Central North Total
No. % No. % No. % No. % Yes 38 76.0 34 68.0 36 72.0 108 72No 12 24.0 16 32.0 14 28.0 42 28Total 50 100.0 50 100.0 50 100.0 150 100.0
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Table 4.3: “Existing Tax Machinery under VAT is Sound Enough for Its
Successful Administration and Curbing Tax Evasion” (Opinion of
Manufacturers/ Traders)
Source: Primary data.
Chi square (df=2) = 1.40, p value = 0.50>0.05
*95% Confidence limit=61% to 77%.
The above analysis clearly establishes the fact that the existing
Machinery under VAT is sound enough for its successful administration as
well as curbing tax evasion with 95 per cent confidence limits of the proportion
varying from 61 per cent to 77 per cent (i.e. if we put the question to the entire
population, not less than 61 per cent will state in the same direction, but not
more than 77 per cent). Thus, the null hypothesis is rejected with 95 per cent
confidence.
4. Opinion on the Statement “Officers are Friendly with Assessees”
Officers of the tax Machinery are always friendly with the assessees.
The Government has, through various workshops and seminars, given adequate
training to the officers to be friendly with the assessees since their role is to
contribute maximum amount to the State’s exchequer through remittance of
tax.
Opinion South Central North Total
No. % No. % No. % No. % Yes 30 60.0 36 72.0 37 74.0 103 68.7*No 20 40.0 14 28.0 13 26.0 47 31.3
Total 50 100.0 50 100.0 50 100.0 150 100.0
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Regarding the statement “Officers are friendly with assessees”, 58.7 per
cent of the respondents are of the view that the tax officers are friendly with
assessees (Table 4.4). It is interesting to note that 24.7 per cent of the
respondents have no opinion about the observation that officers are friendly
with assessees. But the chi-square test shows a significant difference of opinion
among the respondents.
Table 4.4: “Officers are Friendly with Assessees”
(Opinion of Manufactures/ Traders)
Opinion South Central North Total
No. % No. % No. % No. % Agree 20 40.0 32 64.0 36 72.0 88 58.7Disagree 13 26.0 9 18.0 3 6.0 25 16.7No opinion 17 34.0 9 18.0 11 23.0 37 24.7Total 50 100.0 50 100.0 50 100.0 150 100.0
Source: Primary data.
Chi square (df=4) = 13.36, p<0.01
5. Opinion on the Statement “Officers Find Time to Give Assistance”
Under the VAT law, the number of dealers is expected to be more, as
compared to the earlier KGST Act and, therefore, the time available to the
officers for giving assistance to the dealers will be less.
Regarding the statement “Officers find time to give assistance”, 52 per
cent of the respondents in the central zone and 64 per cent in the north zone are
in agreement with the view that officers find time to give assistance, whereas
42 per cent in the south zone disagree with the above view (Table 4.5). The
chi-square test also shows a significant difference of opinion among the
respondents.
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Table 4.5: “Officers Find Time to Give Assistance” (Opinion of Manufacturers/ Traders)
Opinion South Central North Total No. % No. % No. % No. %
Agree 12 24.0 26 52.0 32 64.0 70 46.7Disagree 21 42.0 13 26.0 7 14.0 41 27.3No opinion 17 34.0 11 22.0 11 22.0 39 26.0Total 50 100.0 50 100.0 50 100.0 150 100.0
Source: Primary data. Chi square (df=4) =17.78, p<0.01
6. Opinion on the Statement “Officers are Colluding with Tax Evaders”
The mission of the officers is to give maximum assistance to the law
abiding assessees. If they practice tax evasion, then the officers have to take
appropriate legal action under the VAT Act.
In the study the respondents were asked to express their view on the
statement “Officers are colluding with tax evaders”, the majority of the
respondents (52.0%) disagree with the view that officers are colluding with tax
evaders (Table 4.6). It is interesting to note that 40% of the respondents have
no opinion about the above view. But the chi-square test shows no significant
difference of opinion among the respondents.
Table 4.6: “Officers are Colluding with Tax Evaders” (Opinion of Manufacturers/ Traders)
Opinion South Central North Total
No. % No. % No. % No. % Agree 3 6.0 8 16.0 1 2.0 12 8.0Disagree 20 40.0 18 36.0 30 60.0 78 52.0No opinion 27 54.0 24 48.0 19 38.0 60 40.0Total 50 100.0 50 100.0 50 100.0 150 100.0
Source: Primary data. Chi square (df=4) = 7.54, p>0.05
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7. Opinion on the Statement “Getting Certificates in Time”
It is the duty of officers to give necessary certificates in time to the
dealers. But owing to increase in the number of dealers, there may be some
delay in issuing certificates in time to the dealers.
While conducting the survey, the respondents were asked whether they
were getting necessary certificates in time. 49.3 per cent of the respondents say
that they are getting certificates in time, whereas 34 per cent disagree with that
view (Table 4.7). The chi-square test also shows a significant difference of
opinion among the respondents.
Table 4.7: “Getting Certificates in Time”
(Opinion of Manufacturers/ Traders)
Opinion South Central North Total No. % No. % No. % No. %
Agree 33 66.0 32 64.0 19 38.0 74 49.3
Disagree 16 32.0 14 28.0 16 32.0 51 34.0No opinion 1 2.0 4 8.0 15 30.0 25 16.7Total 50 100.0 50 100.0 50 100.0 150 100.0
Source: Primary data.
Chi square (df=4) = 14.94, p<0.01
8. Opinion on the Statement “Getting Refunds in Time”
The officers have to issue orders for refund of tax after completing the
various legal formalities under the VAT law. Hence, there may be some delay
in issuing orders for refund of tax to the dealers.
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The responses of the manufacturers/traders on the statement “Getting
refunds in time”, given in Table 4.8 show that 57.3 per cent disagree with the
view that they are getting refunds in time whereas 22.7 per cent agree with the
view that they are getting the refunds in time. Meanwhile 20 per cent have no
opinion about the view. The chi-square test also shows a significant difference
of opinion among the respondents.
Table 4.8: “Getting Refunds in Time”
(Opinion of Manufacturers/ Traders) Opinion South Central North Total
No. % No. % No. % No. % Agree 16 32.0 14 28.0 5 10.0 34 22.7Disagree 28 56.0 27 54.0 31 62.0 86 57.3No opinion 8 16.0 9 18.0 14 28.0 30 20.0
Total 50 100.0 50 100.0 50 100.0 150 100.0Source: Primary data.
Chi square (df=4) = 10.63, p<0.05
9. Opinion on the Statement “No Delay in the Assessment”
Under the earlier KGST Act, assessments in respect of dealers were
made yearly. Even then there was delay in completing the assessments in time.
Under the present VAT system, the assessments have to be made every month
and hence there may be delay in completing the assessments in time.
Regarding the statement “No delay in the assessment”, 52.7 per cent of
the respondents are of the opinion that there is delay in the assessment, whereas
24.7 per cent agree with the view that there is no delay and 22.17 per cent have
no opinion about this view (Table 4.9). The chi-square test also shows a
significant difference of opinion among the respondents.
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Table 4.9: “No Delay in the Assessment”
(Opinion of Manufacturers/ Traders)
Source: Primary data. Chi square (df=4) = 11.98, p<0.05
10. Opinion on the Statement “Penalties are not Heavy”
Under the present VAT system, the dealers have to file returns through
self-compliance. In case the sales tax department detects tax evasion by the
dealers, the penalties imposed will be high.
In the study the respondents were asked to comment on the statement
“in case the department at a later stage detects practices of evasion of tax by the
dealers, the penalties provided under the present VAT system are not heavy”,
the majority of the respondents (53.3%) are of the opinion that penalties are
heavy, while 22 per cent say that penalties are not heavy (Table 4.1).
Meanwhile, 24.7 per cent have no opinion about this view. The chi-square test
also shows a significant difference of opinion among the respondents.
Opinion South Central North Total
No. % No. % No. % No. % Agree 17 34.0 12 24.0 8 16.0 37 24.7Disagree 24 48.0 31 62.0 24 48.0 79 52.7No opinion 9 18.0 7 14.0 18 36.0 34 22.6
Total 50 100.0 50 100.0 50 100.0 150 100.0
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Table 4.10: “Penalties are not Heavy”
(Opinion of Manufacturers/ Traders)
Source: Primary data.
Chi square (df=4) = 9.62, p<0.05
11. Opinion on the Statement “Do not Deny Input Tax Credit on Minor
Grounds”
The main advantage of the VAT law is that the dealers can avail
themselves of input tax credit on the purchases within the State made by them.
Hence it is the duty of the officers to see that the input tax credit is not denied
to the dealers on minor grounds. The opinion collected from
manufacturers/traders on the statement “Do not deny input tax credit on minor
grounds”, 38 per cent feel that input tax credit is denied on minor grounds,
whereas 36 per cent feel that input tax credit is not denied (Table 4.11). But 25
per cent have no opinion about this view. The chi-square test also shows a
significant difference of opinion among the respondents.
Opinion South Central North Total
No. % No. % No. % No. % Agree 10 20.0 13 26.0 9 18.0 33 22.0Disagree 34 68.0 26 52.0 22 44.0 80 53.3No opinion 6 12.0 11 22.0 19 38.0 37 24.7Total 50 100.0 50 100.0 50 100.0 150 100.0
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Table 4.11: “Do not Deny Input Tax Credit on Minor Grounds”
(Opinion of Manufacturers/ Traders)
Source: Primary data.
Chi square (df=4) = 13.31, p<0.05
12. Opinion on the Statement “Administrative Machinery Failed to Benefit
End Users and Added More Burdens”
The aim of the Administrative Machinery is to implement the VAT law
as intended by the Legislature and to have cordial relationship with the dealers,
consumers and the public. The Administrative Machinery is never intended to
harass the end-users and to put more burdens on them.
The opinion collected from manufacturers/traders to assess whether the
administrative machinery failed to benefit end users and added more burdens,
29.3 per cent disagree with the view that the Administrative Machinery failed
to benefit end users, while 28 per cent agree with the view. But 42.7 per cent
have no opinion about this (Table 4.12). The chi-square test also shows a
significant difference of opinion among the respondents.
Opinion South Central North Total
No. % No. % No. % No. % Agree 21 42.0 16 32.0 17 34.0 55 36.7Disagree 20 40.0 25 50.0 12 24.0 57 38.0No opinion 9 18.0 9 18.0 21 42.0 38 25.3Total 50 100.0 50 100.0 50 100.0 150 100.0
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Table 4.12: Administrative Machinery Failed to Benefit End Users and
Added More Burdens (Opinion of Manufacturers/ Traders)
Source: Primary data.
Chi square (df=4) = 18.19, p<0.01
4.2 Perception of VAT Officials
While introducing the VAT Act, the government felt the need for
chalking out a programme of imparting training to the officers on VAT, for
formulating strategies to prevent tax evasion and fraud, for modernizing
information system in tax administration in the State and for introducing
educational programme for traders and public.
Though adequate training was given to the officers through various
seminars and workshops, the VAT in Kerala was understood by the officers as
an added burden to increase the work load and to reduce their official position.
They accepted the VATwith aversion, but later on studied the scheme and
started implementing it positively. The density of wisdom of VAT officers has
gone up in multiples, compared to sales tax officers under KGST Act.
The perception of VAT officials on various aspects of the working of
the VAT Machinery is assessed as under.
Opinion South Central North All
No. % No. % No. % No. % Agree 22 44.0 14 28.0 7 14.0 42 28.0Disagree 8 16.0 20 40.0 15 30.0 44 29.3No opinion 20 40.0 16 32.0 28 56.0 64 42.7Total 50 100.0 50 100.0 50 100.0 150 100.0
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1. Opinion on the Statement “Officers are Friendly with Assessees”
For the effective administration and collection of taxes the officers
should always be friendly with assessees. The duties of the officers are to give
registration to the dealers, to watch whether registered dealers are filing the
returns in time and to complete the assessments in time. Normally, there is no
scope for officers colluding with the assessees. But when the assessees
practice fraud to evade tax, then the officers may take appropriate actions under
the Act against the assessees.
Regarding the opinion on the statement “officers are friendly with
assessees”, most of the respondents (86.7%) say that officers are friendly with
assessees (Table 4.13). But 10 per cent of the respondents have no opinion on
the statement. The chi-square test also shows no significant difference of
opinion among the respondents.
Table 4.13: “Officers are Friendly with Assessees” (Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) =4.54, P >0.05
Opinion South Central North Total
No. % No. % No. % No. % Agree 9 90.0 7 70.0 10 100.0 26 86.7Disagree 0 0.0 1 10.0 0 0.0 1 3.3No opinion 1 10.0 2 20.0 0 0.0 3 10.0Total 10 100.0 10 100.0 10 100.0 30 100.0
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2. Opinion on the Statement “Officers Find Time to Give Assistance”
As compared to the earlier KGST Act, the number of dealers under VAT
law has increased and consequently the workload of the officers has also
increased several folds. In such circumstances, the officers may not normally
get time to give assistance to the assessees.
While conducting the survey the respondents were asked to comment on
whether VAT officials find time to give assistance to assessees. 46.7 per cent
say that officers find time to give assistance, whereas 40 per cent say that
officers find no time (Table 4.14). The chi-square test also shows no significant
difference of opinion among the respondents.
Tale 4.14: “Officers Find Time to Give Assistance”
(Opinion of VAT Officials)
Source: Primary data. Chi square (df = 4) =1.14, P>0.05
3. Opinion on the Statement “Officers are Colluding with Tax Evaders”
Officers will never collude with tax evaders. On the contrary, the tax
evaders will be penalized under the various provisions of VAT law. The duty
of the officers is to take steps to curb tax evasion by the dealers so that the
government will get its due share of tax.
Opinion South Central North Total
No. % No. % No. % No. % Agree 5 50.0 5 50.0 4 40.0 14 46.7Disagree 3 30.0 4 40.0 5 50.0 12 40.0No opinion 2 20.0 1 10.0 1 10.0 4 13.3Total 10 100.0 10 100.0 10 100.0 30 100.0
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From the response collected from VAT officials to check whether they
are colluding with tax evaders, 83.3 per cent believe that officers are not
colluding with tax evaders (Table 4.15), whereas 10 per cent have no such
opinion. The chi-square test also shows no significant difference of opinion
among the respondents.
Table 4.15: “Officers are Colluding with Tax Evaders”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) =6.56, P>0.05
4. Opinion on the Statement “Officers are Giving Certificates in Time”
In VAT, each officer has to deal with more assessees than under the
earlier KGST system since the number of dealers is expected to be more under
VAT system. In such a case, there may be some delay in giving certificates in
time.
Regarding the statement “Officers are giving certificates in time”, 76.7
per cent of the respondents are of the view that officers are giving certificates
in time (Table 4.16). But 10 per cent say that the certificates are not given in
time. The chi-square test also shows no significant difference of opinion among
the respondents.
Opinion South Central North Total
No. % No. % No. % No. % Agree 0 0.0 2 20.0 0 0.0 2 6.7Disagree 8 80.0 7 70.0 10 100.0 25 83.3No opinion 2 20.0 1 10.0 0 0.0 3 10.0Total 10 100.0 10 100.0 10 100.0 30 100.0
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Table 4.16: “Officers are Giving Certificates in Time”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) =4.61, P>0.05
5. Opinion on the Statement “Giving Refunds Due in Time”
Under the VAT law, the number of dealers is expected to be more and
the assessments have to be made on a monthly basis. The refund orders have to
be issued to the dealers after complying with the various provisions of VAT
law. Owing to the above reasons, there may be some delay in issuing orders of
refund to the dealers.
In the study VAT officials were asked to comment on whether they are
giving refunds due in time, 50 per cent of the respondents agree with the view
that refunds due are paid in time, whereas 33.3 per cent do not agree with the
above view (Table 4.17). But the chi-square test finds no significant difference
of opinion among the respondents.
Opinion South Central North Total
No. % No. % No. % No. % Agree 6 60.0 9 90.0 8 80.0 23 76.7Disagree 2 20.0 1 10.0 0 0.0 3 10.0No opinion 2 20.0 0 0.0 2 20.0 4 13.3Total 10 100.0 10 100.0 10 100.0 30 100.0
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Table 4.17: “Giving Refunds Due in Time”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) =6.40, p>0.05
6. Opinion on the Statement “No Delay in the Assessment”
Under VAT law, assessment in respect of each dealer has to be
completed on a monthly basis, as compared to earlier KGST Act where
assessments were completed on a yearly basis. Hence there may be some delay
in completing the assessments in time under VAT law.
Regarding the statement “No delay in the assessment”, 50 per cent of the
respondents in the central zone and 70 per cent in the north zone agree that
there is no delay in the assessment, whereas 40 per cent in the south zone do
not agree with the above view. It is interesting to note that 50 per cent in the
south zone have no opinion on the view that there is no delay in the assessment
(Table 4.18). But the chi-square test finds no significant difference of opinion
among the respondents.
Opinion South Central North Total
No. % No. % No. % No. % Agree 5 50.0 3 30.0 7 70.0 15 50.0Disagree 2 20.0 6 60.0 2 20.0 10 33.3No opinion 3 30.0 1 10.0 1 10.0 5 16.7Total 10 100.0 10 100.0 10 100.0 30 100.0
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Table 4.18: “No Delay in the Assessment”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) = 8.22, p>0.05
7. Opinion on the Statement “Penalties are not Heavy”
VAT will replace the existing system of inspection with a system of
built-in self assessment by the dealers and departmental auditing. The tax
structure will become simple and more transparent. As a result, the tax evasion
will be less and penalties imposed are not heavy.
Table 4.19: “Penalties are not Heavy”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) =8.25, P>0.05
With regard to the statement “Penalties are not heavy”, most of the
respondents (80%) agree that the penalties imposed are not heavy and 10 per
cent of the respondents disagree with the above view (Table 4.19). The chi-
Opinion South Central North Total
No. % No. % No. % No. % Agree 1 10.0 5 50.0 7 70.0 13 43.3Disagree 4 40.0 3 30.0 2 20.0 9 30.0No opinion 5 50.0 2 20.0 1 10.0 8 26.7Total 10 100.0 10 100.0 10 100.0 30 100.0
Opinion South Central North Total
No. % No. % No. % No. % Agree 8 80.0 9 90.0 7 70.0 24 80.0 Disagree 0 0.0 0 0.0 3 30.0 3 10.0 No opinion 2 20.0 1 10.0 0 0.0 3 10.0 Total 10 100.0 10 100.0 10 100.0 30 100.0
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square test also shows no significant difference of opinion among the
respondents.
8. Opinion on the Statement “Do not Deny Input Tax Credit on Minor
Grounds”
In the VAT system, a set-off is given for input tax as well as tax paid on
previous purchases. Normally, officers do not deny input credit on minor
grounds.
In the study the VAT officials were asked to comment on whether they
deny input tax credit on minor grounds. Table 4.20 exhibits that 70 per cent of
the respondents agree that the officers do not deny input tax credit on minor
grounds, whereas 13.3 per cent have no opinion about this view. The chi-
square test also shows no significant difference of opinion among the
respondents.
Table 4.20: “Do not Deny Input Tax Credit on Minor Grounds”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) = 8.30, P>0.05
Opinion South Central North All
No. % No. % No. % No. % Agree 6 60.0 5 50.0 10 100.0 21 70.0 Disagree 3 30.0 2 20.0 0 0.0 5 16.7 No opinion 1 10.0 3 30.0 0 0.0 4 13.3 Total 10 100.0 10 100.0 10 100.0 30 100.0
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9. Opinion on the Statement “Getting Assistance from Higher Officers”
Since the introduction of VAT, higher officers have been giving more
assistance to the officers to sort out the problems arising out of availing of
input tax credit, completion of assessment and refund of tax to the dealers.
The response collected from VAT officials regarding the statement
“Getting assistance from higher officers” the majority (70%) agree that they are
getting assistance from higher officers, whereas 16.7 per cent disagree with the
above view (Table 4.21). The chi-square test also shows no significant
difference of opinion among the respondents.
Table 4.21: “Getting Assistance from Higher Officers”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) = 3.25, p>0.05
10. Opinion on the Statement “Able to Complete the Verification of
Returns on the Date of Filing”
Owing to an increase in the number of dealers and due to monthly
assessments under the VAT law, the officers may not be able to complete the
verification of returns on the due date of filing.
Opinion South Central North Total
No. % No. % No. % No. % Agree 6 60.0 6 60.0 9 90.0 21 70.0
Disagree 2 20.0 2 20.0 1 10.0 5 16.7No opinion 2 20.0 2 20.0 0 0.0 4 13.3Total 10 100.0 10 100.0 10 100.0 30 100.0
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From the opinion collected on this aspect, 86.7 per cent of the
respondents do not agree that they are able to complete the verification of
returns on the date of filing. But 10 per cent do not express any opinion (Table
4.22).The chi-square test also shows no significant difference of opinion among
the respondents.
Table 4.22: “Able to Complete the Verification of Returns on the Date of Filing”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) =4.08, p>0.05
11. Opinion on the Statement “Officers have Discretionary Powers”
The primary duty of the officers is to implement the VAT law in its true
sense and thereby generate more revenue to the government. At the same time
the officers should be friendly with the dealers. In that process, the officers can
have some discretionary powers.
Regarding the statement “Officers have discretionary powers”, 60 per
cent of the respondents of the south zone and 90 per cent in the north zone
believe that the officers have discretionary powers, whereas 60 per cent of the
in the central zone do not believe that the officers have discretionary powers
Opinion South Central North All
No. % No. % No. % No. % Agree 0 0.0 0 0.0 1 10.0 1 3.3
Disagree 9 90.0 8 80.0 9 90.0 26 86.7No opinion 1 10.0 2 20.0 0 0.0 3 10.0
Total 10 100.0 10 100.0 10 100.0 30 100.0
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(Table 4.23). The chi-square test also shows a significant difference of opinion
among the respondents.
Table 4.23: “Officers have Discretionary Powers”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) = 13.42, P<0.01
12. Opinion on the Statement “Officers Are Overburdened with Work”
It is a fact that the officers under VAT are more burdened with works
than under the earlier KGST due to an increase in the number of dealers and
the need to complete the assessments on a monthly basis.
In the study the respondents were also asked to comment on whether
they are overburdened with work, 83.3 per cent view that the officers are
overburdened with work, whereas 6.7 per cent agree that they are not
overburdened (Table 4.24). The chi-square test also shows no significant
difference of opinion among the respondents.
Opinion South Central North Total
No. % No. % No. % No. % Agree 6 60.0 1 10.0 9 90.0 16 53.3 Disagree 3 30.0 6 60.0 1 10.0 10 33.3 No opinion 1 10.0 3 30.0 0 0.0 4 13.3 Total 10 100.0 10 100.0 10 100.0 30 100.0
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Table 4.24: “Officers Are Overburdened with Work”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) = 4.32, P>0.05
13. Opinion on the Statement “Giving Input Tax Credit in Time”
It is the duty of the officers to see that the dealers are not misusing the
benefit of input tax credit. The officers are always finding time to see that input
tax credits to the dealers are given in time. Regarding the statement “Giving
input tax credit in time”, 83.3 per cent of the respondents are of the view that
input tax credits are given in time. But 13.33 per cent say ‘no’ (Table4.25). The
chi-square test also shows no significant difference of opinion among the
respondents.
Table 4.25: “Giving Input Tax Credit in Time”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) = 2.58, P>0.05
Opinion South Central North Total
No. % No. % No. % No. % Agree 9 90.0 9 90.0 7 70.0 25 83.3Disagree 0 0.0 0 0.0 2 20.0 2 6.7No opinion 1 10.0 1 10.0 1 10.0 3 10.0Total 10 100.0 10 100.0 10 100.0 30 100.0
Opinion South Central North Total
No. % No. % No. % No. % Agree 8 80.0 8 80.0 9 90.0 25 83.3 Disagree 1 10.0 2 20.0 1 10.0 4 13.3 No opinion 1 10.0 0 0.0 0 0.0 1 3.3 Total 10 100.0 10 100.0 10 100.0 30 100.0
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14. Opinion on the Statement “Small Dealers Are Punished on a Par with
Big Ones”
The VAT law does not distinguish between a small dealer and a big
dealer. But when a big dealer evades tax, the government will lose more
revenue and hence there is a tendency to punish the big dealers rather than the
smaller ones.
The response of VAT officials on the statement “Small dealers are
punished on a par with big dealers, 60 per cent of the respondents in the central
zone and 80 per cent in the north zone do not agree with the view that small
dealers are punished on a par with big dealers, whereas 60 per cent in the south
zone are of the view that small dealers are punished on a par with big ones
(Table 4.26). But the chi-square test shows no significant difference of opinion
among the respondents.
Table 4.26: “Small Dealers Are Punished at Par with Big Ones”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) = 7.40, P>0.05
Opinion South Central North Total
No. % No. % No. % No. % Agree 6 60.0 2 20.0 1 10.0 9 30.0Disagree 3 30.0 6 60.0 8 80.0 17 56.7No opinion 1 10.0 2 20.0 1 10.0 4 13.3Total 10 100.0 10 100.0 10 100.0 30 100.0
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15. Opinion on the Statement “Tax Administration has not been Geared
up for Implementing VAT”
Before the implementation of VAT, the government conducted various
seminars and workshops to educate the officers about the VAT law. In that
sense the tax administration has been geared up to a certain extent for
implementing VAT.
The response collected from VAT officials on the statement “Tax
administration has not been geared up for implementing VAT”, 60 per cent in
the south zone and70 per cent in the north zone are of the opinion that tax
administration has not been geared up for implementing VAT. At the same
time 60 per cent in the central zone say that Tax Administration has been
geared up for implementing VAT (Table 4.27). But the chi-square test shows
no significant difference of opinion among the respondents.
Table 4.27: “Tax Administration has not been Geared up for
Implementing VAT” (Opinion of Vat Officials)
Source: Primary data.
Chi square (df = 4) = 6.40, P>0.05
Opinion South Central North Total
No. % No. % No. % No. % Agree 6 60.0 2 20.0 7 70.0 15 50.0Disagree 2 20.0 6 60.0 2 20.0 10 33.3No opinion 2 30.0 2 20.0 1 10.0 5 16.7Total 10 100.0 10 100.0 10 100.0 30 100.0
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16. Opinion on the Statement “Machinery Failed to Benefit End Users and
Added More Burdens”
The department machinery is never intended to harass the dealers and in
that sense the machinery has neither failed to benefit the end users and nor
added more burdens.
The response collected from VAT officials on the statement “Machinery
failed to end users and added more burdens”, Table 4.28 exhibits that 70 per
cent of the respondents of the south zone are of the view that machinery failed
to benefit end users and added more burden, whereas 60 per cent in the central
zone and 50 per cent in the north zone do not agree that the machinery failed to
benefit end users and added more burden. But the chi-square test shows no
significant difference of opinion among respondents.
Table 4.28: “Machinery Failed to Benefit End Users and Added more
Burdens” (Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) = 7.55, P>0.05
17. Opinion on the Statement “The Role of Assessing Authorities has been
Degraded after VAT”
Under the earlier KGST Act, the offices could exercise wide powers
while completing the assessment of the dealers. In VAT, the officers have to
Opinion South Central North Total
No. % No. % No. % No. % Agree 7 70.0 2 20.0 2 20.0 11 36.7Disagree 2 20.0 6 60.0 5 50.0 13 43.3
No opinion 1 10.0 2 20.0 3 30.0 6 20.0Total 10 100.0 10 100.0 10 100.0 30 100.0
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scrutinize and accept the return and complete the assessment and audit scrutiny
is conducted only in selected cases. In that sense, the role of assessing
authorities may, in a limited way, have been de-graded after the introduction of
VAT.
The opinion of VAT officials on the statement “Role of assessing
authorities has been degraded after VAT”, Table 4.29 depicts that the majority
of the respondents (53.3%) do not agree with the view that the role of assessing
authorities has been degraded as a result of VAT, while 33.3 per cent agree
with the above view. The chi-square test also finds a significant difference of
opinion among the respondents.
Table 4.29: “Role of Assessing Authorities has been Degraded after VAT”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) =9.38, P<0.05
18. Opinion on the Statement “Giving Periodic Training to Administer
VAT”
The Government is conducting various seminars and workshops to give
periodic training to the officers to administer VAT. It is a fact that periodic
training is necessary to administer VAT effectively.
Opinion South Central North Total
No. % No. % No. % No. % Agree 5 50.0 5 50.0 0 0.0 10 33.3Disagree 3 30.0 5 50.0 8 80.0 16 53.3No opinion 2 20.0 0 0.0 2 20.0 4 13.3Total 10 100.0 10 100.0 10 100.0 30 100.0
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Regarding the statement “Giving periodical training to administer VAT”
Table 4.30 reveals that 36.7 per cent of the respondents agree with the view
that periodic training to administer VAT is given, whereas 43.3 per cent
disagree with the above view. The chi-square test also shows no significant
difference of opinion among the respondents with this aspect.
Table 4.30: “Giving Periodic Training to Administer VAT”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 4) = 7.55, P>0.05
19. Opinion on the Statement “The Existing Machinery under VAT
System Is Sound Enough to Curb Tax Evasion”
In order to generate more revenue to the government and to detect
evasion of tax, the VAT machinery system should be strengthened. Some of the
officers still believe that there is a need for further strengthening the existing
machinery under the VAT system to curb tax evasion.
In the study an assessment was also made to check whether the existing
machinery under VAT is sound enough to curb tax evasion. Table 4.31 shows
that 60 per cent of the respondents are of the view that the existing Machinery
under VAT system is sound enough to curb tax evasion, whereas 40 per cent
Opinion South Central North Total
No. % No. % No. % No. % Agree 7 70.0 2 20.0 2 20.0 11 36.7Disagree 2 20.0 6 60.0 5 50.0 13 43.3No opinion 1 10.0 2 20.0 3 30.0 6 20.0Total 10 100.0 10 100.0 10 100.0 30 100.0
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view that the existing Machinery under VAT system is not sound enough. The
chi-square test also shows no significant difference of opinion among the
respondents.
Table 4.31: “The Existing Machinery under VAT System Is Sound enough
for Its Successful Administration and Curbing Tax Evasion”
(Opinion of VAT Officials)
Source: Primary data.
Chi square (df = 2) = 0.29, p value=.87>0.05
Opinion South Central North Total
No. % No. % No. % No. % Yes 7 70.0 6 60.0 5 50.0 18 60.0No 3 30.0 4 40.0 5 50.0 12 40.0Total 10 100.0 10 100.0 10 100.0 30 100.0