Workforce Update Mike Burgess Wednesday, 08 November 2011.

Workforce Update Mike Burgess

Wednesday, 08 November 2011

Workforce Planning Process 2011 Workforce Assurance Process and Patient Safety Data Quality and new measures going forward with NHS

IC / Woven eWIN updates and exciting new developments Health Visitors – trajectories and data quality

Demand spreadsheets and narratives coming in Still a few stragglers Information shared with the modernisation hub Deep dive discussions in place Pulling together the analysis to feed into the Education Commissioning Plans for 2011/12 with

Universities Intelligence and information to be shared with applicable and appropriate networks Stage 2 of the plans due 30.11.2011

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Any issues?

Any challenges

Happy to discuss – email or call

Do you need any more details?

Workforce AssurancePatient Safety

Information shared Workforce assurance links shared with Plans Workforce assurance framework on eWIN tool box Building on good practice from across the region and NHS England Case studies and best practice imminent (volunteers)

Trust Assurance Are plans assured at provider / trust level? What operational assurance and patient safety systems? Are the Medical Director and Director of Nursing signing off

workforce plans? Is the Chief Executive signing Off

DevelopmentsDeveloping on-line tool and trigger metrics to assure plans?

Who would like to be involved? – volunteers?

What methodologies would you like to use?

The NHS NW has to respond to Key Lines of Enquiry (KLOEs) from the Department

5. External Input•CQC•Monitor•Others

What processes are in place?

Data Quality

• Why data quality? • Monitoring data quality via Woven

• Updating eWIN reporting

• Ways NHS NW are working to improve data quality

•Finance information on eWIN?

• Health Visitors

Why is data quality important? What is your data used for? What impact does this use have on decision making? For example, data is used to populate current position of

workforce and forecast future workforce What impact would incorrect data have?

Ensuring accuracy minimising risk in data modelling and mapping

Ensuring accuracy provides confidence in robust data and consequent decision making

Ensuring accuracy enables accurate reporting

• In the new WOVEN report, the North West has moved up from fourth place to second place in October

SOURCE: NHS IC WOVEN Pilot Data Quality ReportTIME FRAME: As at 03rd Oct 2011

MEASURE: Data Quality Rank

• WOVEN report live from August 2011

SHA RankSouth West StHA 1North West StHA 2North East StHA 3South Central StHA 4Yorkshire & The Humber StHA 5West Midlands StHA 6South East Coast StHA 7Special Health Authority 8East Midlands StHA 9London StHA 10East Of England StHA 11National Leadership & Innovation Agency For Healthcare (N.L.I.A.H.) 12

SOURCE: NHS IC WOVEN Pilot Data Quality ReportTIME FRAME: As at 03rd Oct 2011

MEASURE: Sum of error count across organisations

QUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month ChangeALL 40980 44267 41183 -3084 -7.0%

• North West national ranking of priority areas

• 33.1 & 40.1 are new priority areas due to the increase in error counts

Query ID

Query DescriptionEngland &

Wales Ranking

Error Count

Record Count

% Errors

Active Employees

7.1 Ethnic Origin is blank 2 506 183,666 0.276

16.1 Religious Belief is blank 3 6952 26,936 25.809

19.1 Sexual Orientation is blank 3 6932 26,936 25.735

31.1 Disability is blank 3 8430 26,936 31.296

40.1 Recruitment Source is blank 4 6277 26,936 23.303

Assignments

2.1 Area of Work is blank 8 3998 186,753 2.141

9.1 Staff Group is Nursing & Midwifery staff but grade is lower than AfC band 5 5 195 61,032 0.32

9.2 Qualified Nursing & Midwifery Occupation Code but grade is lower than AfC band 5 2 62 59,964 0.103

9.3 Staff Group not Medical & Dental but Grade code is Med and starts K, L, M, Y or Z 5 10 170,569 0.006

9.4 Occ. code not Medical & Dental but Grade code is Med and starts K, L, M, Y or Z 8 24 170,344 0.014

9.5 Staff Group Medical & Dental but Grade code doesn't start K, L, M, Y or Z 11 7 16,184 0.043

9.6 Occ. code Medical & Dental but Grade code doesn't start K, L, M, Y or Z 9 4 21,497 0.019

Ex-Employees

30.1 Destination on Leaving is blank 8 5208 16,379 31.797

33.1 Destination on Leaving is NHS Organisation but NHS organisation is blank 1 294 16,379 1.795

30.1 Destination on leaving is blank High error count; important data in current climate Error count flat-lined Error count has decreased by 0.2% since last month

33.1 Destination on leaving NHS organisation is blank Original error count low but increasing month on month Important data in current climate

Query ID

Query DescriptionEngland &

Wales Ranking

Error Count

Record Count

% Errors

Ex-Employees

30.1 Destination on Leaving is blank 8 5208 16,379 31.797

33.1 Destination on Leaving is NHS Organisation but NHS organisation is blank 1 294 16,379 1.795

EX-EMPLOYEESQUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month Change

30.1 3952 5218 5208 -10 -0.2%33.1 192 274 294 20 7.3%

7.1Ethnic origin is blank Error count decreased to Aug-11 Error count decreased by -11.4%

since last month

16.1Religious Belief is blank High error count Error count decreased by -7.7%

since last month

31.1Sexual orientation is blank High error count Error count decreased

by 10.2% since last month

19.1Disability is blank High error count Error count decreased

by -7.9% since last month

Query ID

Query DescriptionEngland &

Wales Ranking

Error Count

Record Count

% Errors

Active Employees

7.1 Ethnic Origin is blank 2 506 183,666 0.276

16.1 Religious Belief is blank 3 6952 26,936 25.809

19.1 Sexual Orientation is blank 3 6932 26,936 25.735

31.1 Disability is blank 3 8430 26,936 31.296

QUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month Change7.1 507 571 506 -65 -11.4%

16.1 6893 7533 6952 -581 -7.7%19.1 6888 7525 6932 -593 -7.9%31.1 8460 9385 8430 -955 -10.2%

Staff group is N&M but grade is lower than AFC band 5 Relatively low error count, but priority area for validating data

e.g. qualified N&M workforce by band Improved ranking from 6 to 5 nationally, still can be improved Error count has slightly decreased since last month by -2.0%

Qualified N&M occupation code but grade is lower than AFC band 5 Relatively low error count, but priority area for validating data

e.g. qualified N&M workforce by band Significantly improved ranking from 8 to 3 nationally Error count has decreased since last month by -4.6%

Query ID

Query DescriptionEngland &

Wales Ranking

Error Count

Record Count

% Errors

Assignments

9.1 Staff Group is Nursing & Midwifery staff but grade is lower than AfC band 5 5 195 61,032 0.32

9.2 Qualified Nursing & Midwifery Occupation Code but grade is lower than AfC band 5 2 62 59,964 0.103

QUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month Change9.1 209 199 195 -4 -2.0%9.2 72 65 62 -3 -4.6%

Medical and dental coding not correlating to staff groups Relatively low error count, but priority area for validating data General improvement in ranking bar 9.5 Significant improvement in 9.3 and 9.4 at -96.0% and 90.4%

respectively 9.5 flat-lined error counts

Query ID

Query DescriptionEngland &

Wales Ranking

Error Count

Record Count

% Errors

Assignments

9.3 Staff Group not Medical & Dental but Grade code is Med and starts K, L, M, Y or Z 5 10 170,569 0.006

9.4 Occ. code not Medical & Dental but Grade code is Med and starts K, L, M, Y or Z 8 24 170,344 0.014

9.5 Staff Group Medical & Dental but Grade code doesn't start K, L, M, Y or Z 11 7 16,184 0.043

9.6 Occ. code Medical & Dental but Grade code doesn't start K, L, M, Y or Z 9 4 21,497 0.019

ASSIGNMENTSQUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month Change

9.3 254 249 10 -239 -96.0%9.4 256 251 24 -227 -90.4%9.5 8 7 7 0 0.0%9.6 6 5 4 -1 -20.0%

Area of work is blank High error count Very poorly ranked, 8 nationally Error count has decreased since last month by -10.2% High priority for accurate reporting of workforce in specific

areas, e.g. occupational health workforce, oncology workforce

Query ID

Query DescriptionEngland &

Wales Ranking

Error Count

Record Count

% Errors

Assignments

2.1 Area of Work is blank 8 3998 186,753 2.141

ASSIGNMENTSQUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month Change

2.1 4536 4454 3998 -456 -10.2%

Recruitment Source is Blank High error count Ranked 4 nationally Error count has decreased since last month by -6.2%

Query ID

Query DescriptionEngland &

Wales Ranking

Error Count

Record Count

% Errors

Active Employees

40.1 Recruitment Source is blank 4 6277 26,936 23.303

ACTIVE EMPLOYEESQUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month Change

40.1 6426 6692 6277 -415 -6.2%

Sub Regional Rank

TrustFinal Score

Regional Rank

Position from previous month

National Rank

Position from previous month

1 Salford Royal NHS Foundation Trust 9955 5 ↑ 11 ↓2 Greater Manchester West Mental Health NHS Foundation Trust 9935 6 ↑ 17 ↑3 North West Ambulance Service NHS Trust 9890 8 ↑ 24 ↑4 Royal Bolton Hospital NHS Foundation Trust 9865 9 ↑ 30 ↓5 Trafford Healthcare NHS Trust 9860 10 ↓ 32 ↑6 Tameside And Glossop PCT 9795 12 ↑ 37 ↑7 Stockport PCT 9565 16 ↑ 55 ↑8 Pennine Care NHS Foundation Trust 9325 19 ↑ 74 ↓9 The Christie NHS Foundation Trust 9230 21 ↑ 84 ↓10 Oldham PCT 9150 23 ↑ 88 ↓11 Pennine Acute Hospitals NHS Trust 9010 25 ↑ 104 ↓12 Bolton PCT 8610 31 ↑ 134 ↓13 Bury PCT 8540 32 ↑ 142 ↓14 Trafford PCT 8530 33 ↑ 143 ↓15 Salford PCT 8380 36 ↑ 151 ↓16 Stockport NHS Foundation Trust 8245 37 ↓ 159 ↓17 Manchester Mental Health And Social Care Trust 7680 41 ↓ 191 ↑18 Manchester PCT 7460 45 ↓ 206 ↓19 Tameside Hospital NHS Foundation Trust 7285 47 ↓ 215 ↓20 Ashton, Leigh And Wigan Community Healthcare NHS Trust 7010 50 ↓ 234 ↓21 University Hospital Of South Manchester NHS Foundation Trust 6695 52 ↓ 256 ↑22 Wrightington, Wigan And Leigh NHS Foundation Trust 6625 54 ↓ 262 ↑23 Ashton, Leigh And Wigan PCT 6170 57 ↓ 300 ↑24 Heywood, Middleton And Rochdale PCT 6030 60 ↓ 315 ↓25 Central Manchester University Hospitals NHS Foundation Trust 6025 61 ↓ 316 ↓

Future View Trust ranking reporting final score and metric error count Regional and national ranking Monitoring trust final score over time against NW average

and selected trusts SHA ranking Importance to bring up region’s data quality to enable

intelligent benchmarking

Temporary Reports Sourced from Woven Excel file modelled on new

reports Regional and national ranking

Data quality steering group set up to encourage the improvement of ESR data quality in the North West NHS community and identify measures for reporting DQ on eWIN

Trust feedback has been sought to identify issues effecting data quality e.g. TCS, capacity

eWIN forum topic

Raise awareness Deputy HRD networks ESR Workforce Management SIG Workforce Planners meetings

Pay-bill

Ledger

Downloadable tools

• Key priority for government

• National increase 4200 FTE by 2015

• DH Implementation Plan published Feb 11

• North West will grow to 1808 FTE by 2015

• PCT cluster allocations based on weighted capitation and deprivation.

• Monitoring against this plan will take place

• Regional data cleansing exercise for Health Visitors

• Letters sent out from Dr Ann Hoskins/Jane Cummings to CE’s of all Health Visiting providers.

• All organisations have been formally requested to review ESR data for Health Visitors.

• Deadline: 30th November

• Send confirmation of completion to [email protected]

• Band 5 Health Visitors progress

Reduced from 73.1 FTE (5.3% of workforce) in May-10 to 42.8 (3.2% of the workforce) as at Aug-11. Well done!

• Using the DoH guidance, please continue to cleanse all Health Visitor records

• Official Guidance on eWIN

http://www.ewin.northwest.nhs.uk/knowledge/resource/424

Definition: “An employee who holds a qualification as a Registered Health Visitor and who occupies a post where such a qualification is a requirement.”

• Occ Code: N3H

• Not below Agenda for Change Band 6

• Holds Registered Health Visitor Qualification

• Managers (not involved in clinical work) – G Matrix

• Learners – P Matrix