Rhodes State College changes lives, builds futures and improves communities through life-long learning. • Explore the types and causes of conflict • Analyze the cost • Expose barriers to effective conflict resolution Module Two: Conflict Management Tools, Part Two (40 mins) Objectives: • Explore barriers to effective conflict resolution • Understand cooperative approaches to handling conflict • Explore strategies to minimize the costs Module Three: Understanding Change (40 mins) Objectives: • Evaluate the driving forces • Examine psychological & emotional responses • Identify sources of resistance • Identify attributes that help teams cope Module Four: Managing Change (40 mins) Objectives: • Understand strategies & methods to facilitate change • Learn how to develop a continuous improvement culture Module Five: Emotional Intelligence (45 mins) Objectives: • Explain how to use and management your emotions • Show positive influence methods • Explore the use of intrinsic motivators Module Six: Active Listening (25 mins) Objectives: • Understand how to effectively communicate • Understand how to be fully engaged in the conversation • Learn how to interpret what you hear Module Seven: Effective Communication (60 mins) Objectives: • Understand communication styles and channels • Recognize and manage verbal and non-verbal behaviors • Understand how to be assertive without offending Module Eight: Diversity and Inclusion (40 mins) Objectives: • Understand the layers of diversity • Recognize the impact of conscious and unconscious bias • Explore our perceptions and the impact on others • Learn to recognize the potential conflict in the workplace • Understand how to foster diversity and inclusion Module Nine: Managing Generations (45 mins) Objectives: • Understand how to recognize generational gaps • Explore harmony in a multi-generational workforce • Understand the needs of the telecommuting workforce Module One: Intro to Conflict Management, Part One (35 mins) Objectives: Sharpen Your Leadership Skills Learn to Lead Effectively On-line curriculum that fits into your busy schedule! Rhodes State College is a tobacco free campus Workforce, Economic Development & Continuing Education WEDCE at Rhodes State College ISO 9001:2015 with Design Certificate Number: 02.060.1
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Rhodes State College is a tobacco free campus.
Rhodes State College changes lives, builds futures and improves communities through life-long learning.
• Explore the types and causes of conflict• Analyze the cost• Expose barriers to effective conflict resolution
Module Two: Conflict Management Tools, Part Two (40 mins) Objectives: • Explore barriers to effective conflict resolution• Understand cooperative approaches to handling conflict• Explore strategies to minimize the costs
Module Three: Understanding Change (40 mins) Objectives: • Evaluate the driving forces• Examine psychological & emotional responses• Identify sources of resistance• Identify attributes that help teams cope
Module Four: Managing Change (40 mins) Objectives: • Understand strategies & methods to facilitate change• Learn how to develop a continuous improvement culture
Module Five: Emotional Intelligence (45 mins)Objectives: • Explain how to use and management your emotions• Show positive influence methods• Explore the use of intrinsic motivators
Module Six: Active Listening (25 mins) Objectives: • Understand how to effectively communicate• Understand how to be fully engaged in the conversation• Learn how to interpret what you hear
Module Seven: Effective Communication (60 mins) Objectives: • Understand communication styles and channels• Recognize and manage verbal and non-verbal behaviors• Understand how to be assertive without offending
Module Eight: Diversity and Inclusion (40 mins) Objectives: • Understand the layers of diversity• Recognize the impact of conscious and unconscious bias• Explore our perceptions and the impact on others• Learn to recognize the potential conflict in the workplace• Understand how to foster diversity and inclusion
Module Nine: Managing Generations (45 mins) Objectives: • Understand how to recognize generational gaps• Explore harmony in a multi-generational workforce• Understand the needs of the telecommuting workforce
Module One: Intro to Conflict Management, Part One (35 mins) Objectives:
Sharpen Your Leadership Skills Learn to Lead Effectively
On-line curriculum that fits into your busy schedule!
Rhodes State College is a tobacco free campus
Workforce, Economic Development & Continuing Education
WEDCE at Rhodes State CollegeISO 9001:2015 with Design
Certificate Number: 02.060.1
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