Workflow Best Practices:Five (or More) "Do"s and "Don't"s

How the Cloud Changes

Business Solution Design and DeliveryMIKE FITZMAURICE

VP – WORKFLOW TECHNOLOGY, NINTEX

SPONSORS

“THE CLOUD”

What makes “the Internet” become “the Cloud”?

• Location is abstract

• Scale is abstract

• Redundancy is abstract

_____ as a Service

• Infrastructure as a Service

• Platform as a Service

• Software as a Service

• Solutions as a Service*

Make _____ go away, so I can focus on _____

• Hardware / The operating system

• Servers / Developing my application

• Developing my application / Using my software

”Make it go away”

• Someone pays money

• Someone else manages it

• Someone else assumes risk

Service Level Agreements

SLAs Rapid Change

Users hate change

Users hate change

Users hate bad change

DELIVERY

Release Cycles

Features

ResourcesTime

Release Cycles

Time

ResourcesFeatures

Release Cycles

Release Cycles

Release Cycles

Feature Flighting

• Mini-release cycles

• Isolated

• Toggle on/off at will

• User segmentation

Feature Flighting

Feature Flighting

Design a

change

Flag the

change

Expose to

some

users

Analyze

telemetry

Telemetry

Rings

All UsersExternal Users

Internal UsersEngineers

Office 365 First Release

DESIGN

Feature-Based

• Solution = set of features

• Features can be toggled

• For extra-credit, features can be secured

Minimum Viable Product

• “The version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort" – Eric Ries

• a.k.a. Minimum Feature Set – Steve Blank

Railed Experiences

• Understandable

• Reliable

• Limited, structured customization options

Railed Experience: Office 365 Video

Railed Experience: Office 365 for Education

Railed Experience: Office 365 for Education

Railed Experiences

• Understandable

• Reliable

• Limited, structured customization

options

• Updateable

• Maintainable

• Solutions as a service

OBSERVATIONS

It’s a data-driven world

Fail fast. Fail forward.

This doesn’t have to be cloud-based

Anyone can do this

BUSINESS SOLUTIONS

Business Solutions

• Intranet

• Extranet collaboration space

• Project site

• Customer support case area

• Vacation request approval

• Expense report submission

• SharePoint Server

• SharePoint Online

• Web Application

• Site Collection

• Site

• Web Part

MODULAR DEVELOPMENT

(waffle menu)

WHAT’S THE CATCH?

Reduced customization

It’s worth it.

thank you

questions?

live ratings

BLOG URLTWITTER HANDLE

http://spca.biz/3YP

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