Woking Onsite: Challenge or Fun?

Working Onsite

Challenge or Fun?

Why work onsite?

Why work onsite?

Pros• Improve Communication• Builds the TEAM• Improve Visibility

Cons• Destructions• Other side of Visibility

Who should work onsite?

Who should work onsite?

• Business Analyst?• System Analyst?• Developer?• Quality Assurance Engineer?• Project Manager?

Who should work onsite?

• Business Analyst• System Analyst• Developer• Quality Assurance Engineer• Project Manager

In fact it should be a person with all these skills developed or at least a person who can put those hats when dealing with requirements.

How to work onsite?

What can help?

• Background training & preparation• Studies of previous customer’s solutions• Studies of customer’s competitors• People already working with that company

Before the visit

What can help?

• Mind Mapping• Spreadsheets• Wiki

While on site

How to work onsite?

• Adapt to customer and his/her tools• Set expectations• Format of intermediate results• Format of the end results• Customer availability and meetings

• Ask right questions• Customers prefer to be smart and have

their ideas rather than yours suggestions

Everything said won’t work without

Dress CodeRapport

• Follow the dress code (polo or shirt, nice trousers and shoes)

• Be on time• Leave only after your working day is finished• Be friendly and polite• Smile

Rapport

• Listen carefully•Understand the business goals• Identify key stakeholders•Have lunch together• Study customers personalety

Rapport

Thank You!

Questions?

Artur Varushyla

Twitter: @artuxa

LinkedIn: http://linkedin.com/in/arthurvarushyla

Facebook: http://www.facebook.com/arthur.varushyla