11/28/2016 1 PERSONALITY Improving workplace processes by understanding and adapting to different personality styles Cori Wittman Wittman Consulting WORKPLACE CHALLENGES Communication “The single biggest problem in communication is the illusion that it has taken place” George Bernard Shaw Goal: fill each others’ buckets! Work style differences – right vs. wrong way Over-achiever vs. procrastinator Messy desks and label-makers Attitude Debbie-downer vs. naïve optimist WHAT IS PERSONALITY? (AND WHAT ISN’T IT?) It’s NOT an excuse! It’s more than a box It’s a combination of unique characteristics that make us who we are When understood, can help improve communication, teamwork and productivity Type A Type B Introvert Extrovert Type A Type B
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WITTMAN - Personality in the Workplace 2016-11 (Sonoma)
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11/28/2016
1
PERSONALITYImproving workplace processes by understanding and adapting to different personality styles
Cori Wittman
Wittman Consulting
WORKPLACE CHALLENGES
Communication “The single biggest problem in communication is the illusion that it has taken place”
George Bernard Shaw
Goal: fill each others’ buckets!
Work style differences – right vs. wrong way Over-achiever vs. procrastinator
Messy desks and label-makers
Attitude Debbie-downer vs. naïve optimist
WHAT IS PERSONALITY? (AND WHAT ISN’T IT?)
It’s NOT an excuse!
It’s more than a box
It’s a combination of unique characteristics that make us who we are
When understood, can help improve communication, teamwork and productivity
Type A Type BIntrovert Extrovert
Type A Type B
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MANAGING PERSONALITY
We can’t control others’ behavior, but we can control our understanding and our reactions
Communicate more effectively
Diffuse conflict
Invest in personal growth/development – capitalize on strengths
TOOLS
Myers-Briggs
DiSC
KolbeStrengthsFinder 2.0
ColorCode
MYERS-BRIGGS TYPE INDICATOR (MBTI)
Theory: behavior is “orderly and consistent” based on how we use perception and judgment Perception = awareness
Judgment = conclusion about what is perceived
Four elements Favorite world: prefer to focus on “inner world” or “outer world”
Information: focus on basic information or prefer to interpret/add meaning
Decisions: look at logic/consistency or look at people and special circumstances
Structure: prefer hard/fast decisions or staying open to new info/options
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Busi
ness
insi
der.c
om–
Janu
ary
2015
D SC
Improving interpersonal communication in a team environment
Insights into behavioral strengths and challenges People-pleaser vs flirt; slow vs methodical; bossy vs
direct/decisive
Practical applications for self and teammates
i
https://discpersonalitytesting.com/
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KOLBERather than measuring IQ/thinking or personality/feelings,
measures how you DO things
Multiple tests A-Index - instinctive traits; discover your M.O. in preventing problems,
responding to opportunities, initiating solutions
B-Index - job-related self-expectations (compare A and B to see where there may be incongruences)
C-Index - for supervisors - uncovers areas of job-related stress