Wishaw & Shotts Area Voluntary Sector Locality Network 4 th September 2015.

Wishaw & Shotts AreaVoluntary Sector Locality Network

4th September 2015

Welcome and Introduction

Anne Brannan,Voluntary Action

North Lanarkshire

Morag HeartyProgramme Manager

Telehealth and Telecare in Lanarkshire- update

simple & instinctive, helping patients to help themselves

5

Readings & answers

Opt-in/out,

prompts, questions, feedback,

advice,education

all my teams

clinician smartphone

web

patients mobile

phone

Alerts if needed

Closed loop

£ free to txt

Technology Enabled Care

Workstream 1

Home Health Monitoring- providing simple technology to support people in understand their condition and promote self management of symptoms

• Respiratory: COPD and Asthma

• Cardiology : Heart Failure & Blood pressure

• Mental Health: Beating the Blues & Stress control

• Diabetes: Paediatric care & Keto acidosis admissions

• Wound Care: Leg ulcers & Podiatry(http://ohmedics.com/index.html )

Under discussion:

GP involvement, Palliative care, Medication prompts and Specialist nurse services

Workstream 2

Video Conferencing to enable partner organisations to link with one another

Workstream 3Building on the emerging national digital platforms such as Living It Up to expand self management information

Any questions?

https://www.networks.nhs.uk/nhs-networks/simple-telehealth

Get in touch for further information:

[email protected]

http://www.mydiabetesmyway.scot.nhs.uk/default.asp

PQASSO: an overview

PQASSO: an overview Charities Evaluation Services 2010

PQASSO is...

• An off-the-shelf quality management system for the voluntary and community sector

• A step-by-step approach to identify what you are doing well and what could be improved

• A workpack that is simple and straightforward to use

• An holistic and generic approach to quality

• A self-assessment tool supported by evidence

• A self-assessment tool that that now has the option of external assessment

PQASSO: an overview Charities Evaluation Services 2010

Why invest in quality?

• Improve effectiveness and efficiency

• Improve satisfaction of users, staff and volunteers

• Develop consistency across sites and services

• Checking and prevention of errors and problems – fewer things going wrong

• Set improvement targets and priorities and monitor progress against them

• Comparison with other organisations leading to improvements

• Demonstrate quality of service to funders

PQASSO: an overview Charities Evaluation Services 2010

Who is PQASSO for?

• PQASSO 3rd edition is suitable for small, medium or large organisations

• It has been used successfully by large national multi-sited organisations with over 1,000 staff

• It has been used successfully with social enterprises and industrial provident societies

• Very small volunteer-led organisations use PQASSO as a capacity building tool

PQASSO: an overview Charities Evaluation Services 2010

Benefits of using PQASSO

For the organisation

• Assesses performance against agreed standards

• Promotes continuous improvement

• Demonstrates quality of service to purchasers and funders

• Improves management systems and organisational planning

• Improves communication

For service users

• Helps users to know what service they can expect

• Supports establishment of a user-centred culture

• Improves opportunities for providing feedback resulting in better services

• Creates opportunities for user involvement.

PQASSO: an overview Charities Evaluation Services 2010

PQASSO: the quality areas

PQASSO addresses all the key areas of organisational life

• Planning

• Governance

• Leadership and management

• User-centred service

• Managing people

• Learning and development

• Managing money

• Managing resources

• Communications and promotion

• Working with others

• Monitoring and evaluation

• Results

PQASSO: an overview Charities Evaluation Services 2010

The self-assessment process

• Self-assessment is undertaken by the organisation itself

• Involves people making a judgement about the organisation’s performance against the PQASSO standards and indicators

• You identify what is being done well (your strengths) and decide what needs to be improved (your areas for improvement)

• You then work towards an action plan to address the areas for improvement

• Needs to reflect the views of the different stakeholders within the organisation

• Self-assessment is not a ‘one-off’ process

PQASSO: an overview Charities Evaluation Services 2010

Levels of Achievement

There are three levels of achievement in PQASSO

Level 1Sets the minimum requirements that any organisation should meet. Helps organisations to identify and meet their legal obligations.

Level 2Requires organisations to be more strategic in their approach and most policies, procedures and practices to be documented.

Level 3Requires resources and all aspects of organisational life to be systematically reviewed, with reviews resulting in measurable change.

PQASSO: an overview Charities Evaluation Services 2010

• The PQASSO Quality Mark is awarded against the PQASSO standards at level 1, level 2 or level 3

• The PQASSO Quality Mark lasts for 3 years

• The Charity Commission endorses organisations achieving the PQASSO Quality Mark at all three levels and they can use an additional Charity Commission logo. (England Only)

PQASSO Quality Mark Accrediting the voluntary sector

PQASSO: an overview Charities Evaluation Services 2010

Further information

• PQASSO Information Session - 17th September 1.30pm – 3.30pm

• PQASSO Implementation Training – 22nd October 9.30am – 4.30pm - £30 per person

Both sessions will be held in Bellshill YMCA

To book on the above please contact Pamela Smith at VANL [email protected]

For further info visit the NCVO website: www.ncvo.org.uk/practical-support/pqasso

Networking Session

Home Energy Scotland

Newmains Community Trust

Sandy Mohammad & Robert Arthur

Michael Duffy

Police Scotland

Christine McNally

Wishaw & Shotts Locality Consortium Representative

Integration Update

North Lanarkshire Voluntary Sector Partnership Group

August / September 2015

Voluntary Sector Children and Families Network operational as sub-group of Voluntary Sector Partnership Group Group meets quarterly – next meeting in November 2015 (venue – TBC) Members recently informed of the Children and Young Peoples (Scotland) Act with a focus on Third Sector implications Currently seeking nominations for reps from members of the Children and Families Network to represent the Network at their local CLPG meetings Further information available from Sharon Bissett (VANL) Tel: 01236 748011 / [email protected]

Children and Families Network

North Lanarkshire Voluntary Sector Dementia Network now established – first meeting took place June 2015 48 organisations represented and expressed interest in ongoing membership of Network Existing connectivity was recognised and used as a foundation for development of the Network Next meeting of the Network will take place in November 2015 Further details available from Craig Russell (VANL) Tel: 01236 748011 / [email protected]

NL Voluntary Sector Dementia Network

Community Empowerment (Scotland) Bill explores new ways for communities to take ownership and do things for themselves

Bill is now an Act of Parliament, having received Royal Assent in July 2015

Includes new legislation on how communities take on land and buildings

Proposals for increased community involvement in Community Planning

Guidance document expected later this year to provide further information on how the Act will affect the Voluntary Sector.

Community Empowerment (Scotland) Bill

This year, Make a Difference Day will take place on 24th October 2015 Provides people across the country with the opportunity to get involved in their local community (individually or in groups) Anything goes – the more fun, the better! International Volunteers Day: 5th Dec 2015 Designated by the UN in 1985 as an international observance day to celebrate the power and potential of volunteering An opportunity for volunteers, and volunteer organisations, to raise awareness of volunteering.

CSV Make A Difference Day / International Volunteers Day

VANL August – December 2015 training programme now available In majority of cases, training is free of charge to VANL members (VANL is offering organisations free membership during 2015 / 2016)Topics include Effective Minute Taking, Committee Skills, various IT courses and Introduction to Volunteer Management. More details available by contacting VANL’s Central Office on 01236 748011 / [email protected]

VANL Training Programme (Aug – Dec 2015)

The British Transplant Games will take place in North Lanarkshire over 4 days in August 2017 More than 750 competitors - all of whom have received lifesaving transplants - will take part in about 17 sports Athletics will be staged at Wishaw Sports Centre and swimming at the Sir Matt Busby Sports Complex in Bellshill The Games are being organised on behalf of the charity Transplant Sport and sponsored by not-for-profit health insurer Westfield Health Expected to attract 1,500 spectators.

North Lanarkshire to Host British Transplant Games in August 2017