Wireless Password: 9166703926. “The cloud” is real Electronic data growth is rapid and pervasive Employees use the cloud to conduct government work.

Wireless Password: 9166703926

“The cloud” is real Electronic data growth is rapid and pervasive Employees use the cloud to conduct

government work on a daily basis Driving factors include collaboration and mobile

device use

Need to consider benefits in light of risk

Suzanne Shaw, Senior Counsel • Washington State AGO

Why cloud computing matters to AGOs and their clients

In the cloud, state agencies still need to Manage and retain public records Comply with public disclosure law Meet litigation hold and discovery

requirements

Suzanne Shaw, Senior Counsel • Washington State AGO

Records issues

In the cloud, data owners give up some control

For government, data is treasure Citizens can’t always choose what data

government stores Trust lost is not easily regained

Terms and conditions matter

Suzanne Shaw, Senior Counsel • Washington State AGO

Data security and privacy

Breaches and mitigation Security standards Procurement

Click-through terms State friendly terms and conditions?

Suzanne Shaw, Senior Counsel • Washington State AGO

Trending issues

Capitals in the Clouds series, National Association of State Chief Information Officers (NASCIO) (especially Part III, Recommendations for Mitigating Risks: Jurisdictional, Contracting and Service Levels)http://www.nascio.org/publications/

Online File Storage Guidelines for State Agencies, Washington State Office of the Chief Information Officer (OCIO)http://ofm.wa.gov/ocio/default.asp

Cloud and Offsite Hosting Specific Terms and Conditions, Delaware Department of Technology & Information (DTI)http://dti.delaware.gov/pdfs/pp/EditableCloudandOffsiteHostingTemplate.pdf

Suzanne Shaw, Senior Counsel • Washington State AGO

Cloud legal & policy considerations -resources for states

IT needs support from the legal department Speaking the same language Looking for solutions that create a win win Cloud and legal issues remain cloudy at best…

Google Glass Self driving cars Increased mobility

Jon White, IT Director • Washington State AGO

Education (there isn't an app for it)

Do we have to use the cloud… A terabyte of growth a month In-house storage cost .86¢ a gig Cloud storage cost .09¢ to .12¢ a gig Security professionals

Jon White, IT Director • Washington State AGO

We need the cloud

Vendor protected Terms and Conditions Consumer vs. government Terms and

Conditions Consumer vs. enterprise Cloud services End users are able to enroll without ITs

knowledge

Jon White, IT Director • Washington State AGO

Click-through terms and conditions

Legal Standards around Data Classification/Protection

Are staff trained on state/agency data classification standards

Are staff provided with options and training on how they are required to protect state data

Jon White, IT Director • Washington State AGO

Data classification

A big part of government services will soon live on and/or access the cloud.

AGs must partner with IT professionals to help client agencies understand how to safely access cloud services

Waiting for the clouds to part is no longer an option, Attorney General Bob Ferguson and I live in Washington State

Jon White, IT Director • Washington State AGO

Cloud computing

Suzanne Shaw, Senior CounselWashington State Attorney General’s OfficeOlympia, [email protected]

Jon White, IT DirectorWashington State Attorney General’s OfficeOlympia, [email protected]

Contact information

Wireless Password: 9166703926