Wipro Cloud

CLOUD BUSINESS QUARTERLYSM

Semiannual Report

Wipro Cloud: Bolstering value proposition through IP-led approach

Fourth Calendar Quarter 2015

Third Fiscal Quarter 2016 Ended Dec. 31, 2015

TBR

T EC H N O LO G Y B U S I N ES S R ES EAR C H , I N C .

Publish Date: Feb. 17, 2016 Authors: Ramunas Svarcas ([email protected]), Professional Services Principal Analyst; Deleon Narcisse, Professional Services Research Analyst Content Editor: Patrick Heffernan, IT Services Practice Manager

mailto:[email protected]

TBR

Wipro Cloud 4Q15 | Cloud Business Quarterly ©2016 Technology Business Research, Inc. 2

Company Analysis

3 TBR Position

4 Executive Summary

6 TBR Taxonomy

7 SWOT Analysis

8 Financial Performance and Assessment

10 Scenario Discussion

12 Geographic Performance Assessment

13 Go-to-market Strategy: Market Segments

14 Portfolio Strategy: Alliances

15 Resource Management Strategy: Investments

16 Resource Management Strategy: Headcount

Appendix

17 Organizational Chart

18 Income Statement

19 New Cloud Offerings

22 Quarterly Cloud Signings

24 Key Acquisitions

25 Key Partners

30 Cloud Portfolio

32 TBR Cloud Taxonomy Overview

33 TBR Cloud Definitions

38 TBR Coverage

41 About TBR

Table of Contents

TBR


$83 $86 $90 $94 $97 $101

$311 $368

$426

0.0%

20.0%

40.0%

$-

$50

$100

$150

$200

$250

$300

$350

$400

$450

4Q14 1Q15 2Q15 3Q15 4Q15 1Q16Est.

CY14 CY15 CY16Est.

In $

Mil

lio

ns

WIPRO CLOUD NET REVENUE, GROWTH AND PROJECTIONS

Cloud Revenue Cloud Revenue Growth Year-to-Year

TBR

Re

ven

ue

Gro

wth

Ye

ar-t

o-y

ear

SOURCE: TBR ESTIMATES AND WIPRO

TBR Assessment Cloud Business Strategic Objectives

In 4Q15 Wipro engaged in new partnerships and made an acquisition to bolster its cloud capabilities. Alliances with specialized vendors such as Maxicaster, BlackLine and Apttus support Wipro’s strategy to improve its cloud services value proposition with differentiated solutions addressing industry-specific challenges. Wipro’s successful execution of operational realignment initiated last quarter and broad investments in intellectual property (IP) are leading to cloud revenue growth. However, client adoption of the vendor’s offerings and lower “as a Service” pricing models will take time to be adopted by clients, thus cloud revenue growth will remain in the low double digits for CY16.

Leverage partnerships to broaden portfolio of cloud-based solutions and better penetrate the enterprise market

Alliances and collaborations with industrialized vendors and technology-led vendors, such as Microsoft and IBM, help Wipro deliver differentiated solutions that address specific business requirements. By building expertise around IP-led platforms such as IBM Bluemix, Wipro fosters a value-driven approach to attract customers to its cloud portfolio. We expect joint ventures to help support Wipro’s goal to generate $1 billion in digital revenue annually by 2018.

Invest in global delivery expansion to extend the breadth of cloud-based infrastructure management capabilities

The centers of excellence (CoEs) Wipro launched in 3Q15 will continue to fortify the company’s position in its key geographic markets of the Americas and India. Building out its presence in core markets positions Wipro to engage with a broader range of customers, facilitating revenue opportunities.

Align organizational structure with shift to cloud services

With the creation of the Wipro Analytics business line, the company has been able to streamline delivery and drive social-, mobile-, analytics- and cloud-related client relationships and revenue growth. In 2016, Wipro will layer emerging technologies such as automation, cognitive computing and software-defined infrastructure (SDI) into cloud services.

Summary of Wipro’s Cloud Business

Wipro is reconfiguring its approach to create cloud solutions through partners and acquisitions to generate revenue

TBR Position

TBR


Executive Summary

TBR Assessment of Wipro’s Cloud Business

To continue its ability to cross-sell clients, Wipro is adding emerging technologies to the solutions portfolio

Value Proposition and Messaging

TBR Assessment Wipro continues establishing and expanding strategic alliances to strengthen its value proposition. The company leverages technology relationships such as with Red Hat and Cisco to develop and deliver Internet of Things (IoT) solutions and a strategic partnership with Informatica to enhance front-office engagements for enterprise customers. Wipro cross-sells and upsells cloud migration advisory services and systems integration to clients, particularly those related to embedded analytics and social collaboration around human resources and finance functions.

Portfolio Strategy

Wipro’s Advanced Technologies and Solutions portfolio was renamed Wipro Analytics to reflect Wipro’s assertion that its social, mobile, analytics and cloud (SMAC) business has grown to what it considers “critical mass.” The company continues to leverage its digital business unit to accelerate client automation initiatives, backed by proprietary solutions around artificial intelligence (AI), machine learning and advanced analytics. ServiceNXT, Wipro’s cloud-based managed services platform, is a differentiator that supports client projects and drives expansion of infrastructure services.

Go-to-market Strategy

Leveraging its $100 million venture capital fund, Wipro continues to aggressively bolster its cloud portfolio with new IP, such as from its acquisition of Drivestream in 4Q15, to quickly scale the Wipro Digital business unit and enhance the company’s ability to deliver horizontally focused, outcomes-driven cloud solutions. Through M&A activity, Wipro hopes to jump-start revenue inorganically to keep pace with competitors.

Financial Strategy and Performance

Wipro pursues multiyear large-account sales in developed markets while continuing targeted expansion in emerging regions. TBR believes Wipro’s $300 million operational cost-cutting initiative for FY16 will pay off on its income statement as the company cultivates revenue streams related to digital, analytics, cloud, mobile, connected devices and AI. Continued investments in performance and outcome-based, higher-value offerings that embed cloud, mobility and analytics technologies will strengthen Wipro’s pricing power, improving its long-term margins.

TBR


0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

$-

$50

$100

$150

$200

$250

$300

$350

$400

$450

CY12 CY13 CY14 CY15 CY16 Est.

Yea

r-to

-yea

r G

row

th

in $

Mil

lio

ns

WIPRO CLOUD ANNUAL REVENUE AND PROJECTIONS

Cloud Revenue Cloud Revenue Growth Year-to-Year


TBR

TBR Assessment of Wipro’s Strategic Outlook

Key Takeaways

Financial Go to Market Resource

Wipro will invest in joint ventures to improve the success of its cloud services and develop supplemental solutions and add-on services, helping the company mitigate challenges in achieving its $1 billion in annual digital-related revenues by 2018.

Wipro will continue leveraging R&D, minority investments, partners and vertically applicable solutions to pursue large-account sales in developed markets and expand into emerging regions.

Wipro will invest in lateral hiring and training to support growth in cloud and mobility, while a revamped sales and delivery structure will focus on operational optimization.

As enterprise utilization of on-premises engagements shifts from product development to innovation enablement and design thinking, we expect Wipro to continue bolstering its global infrastructure with new facilities and CoEs throughout 2016. Talent acquisition and reskilling initiatives will also remain a crucial focal point for the company in the coming year, as enterprise clients are looking for services that help utilize cloud for generating business outcomes, rather than just IT transformation.

Demand for modernization through cloud drives Wipro to utilize a co-innovative approach to win visibility and favor with customers

Executive Summary

TBR


Consulting remains a difficult area for Wipro, and the company leans on SI and ADM to drive revenue growth

TBR Taxonomy

Professional Services: $79.5M

Wipro’s Cloud Portfolio Mapped to TBR Taxonomy*

*Offerings listed are considered key offerings in each segment; this is not an all-inclusive list. Revenue figures are for 4Q15. Subsegments may not add up to segment revenue due to rounding.

Private: $12.5M

SaaS: $1.6M • Wipro Content Cloud (WCC) • ERP as a Utility (EaaU) • Demand Management Rapid-

deployment Solution for SAP HANA Platform

Dynamic Apps: $1.8M • Assure Health • NetOxygen Loan Origination

Platform • VirtuaDesk

Managed Services: $18.1M • On-premise Implementation &

Maintenance Services • ServiceNXT Cloud Operations

Center • Digital Services Hub • ClickLoyalty

IaaS: $3.4M • iStructure • Wipro Cloud Trust • ServiceNXT Cloud Operations

Center • Infrastructure Technology

Solutions

IaaS: $10.6M • Product Lifecycle Management

(PLM) • ServiceNXT Cloud Operations Center • Unlock CRM Framework

(Salesforce) • Boundaryless Data Center

Systems Integration: $29.8M • Cloud Integration Kit (CLiK) • Siebel2Salesforce Migration

Framework • Rapid Cloud Enablement Suite

Consulting: $1M • Cloud Advisory Services • Private Cloud Blueprints • Cloud Application Migration and

Refactoring Services

ADM: $30.7M Application Development Services

Public: $5M

TBR


STRENGTH OPPORTUNITY

• Low-cost resources, automation tools and standardized processes improve Wipro’s efficiencies and reduce costs for clients.

• A broad ecosystem of alliances with startups and global technology vendors supports development of integrated cloud solutions.

• Wipro’s investments in machine-to-machine capabilities differentiate it from competitors in the manufacturing and telecom industries.

• Penetrate challenged verticals with complex legacy infrastructures such as manufacturing and telecom with productivity and cost optimization.

• Use internally developed IP and codeveloped solutions to win hybrid integration and business intelligence (BI) contracts.

WEAKNESS THREAT

• Continued hiring of onshore consultants and delivery professionals will affect margins negatively and reduce Wipro’s pricing flexibility.

• Wipro is late to establish a dedicated solution accelerator unit, requiring the company play catch-up to peers such as Cognizant, which established a similar unit in 2012.

• India-based IT services peers such as TCS, Cognizant and Infosys invest aggressively to build out cloud offerings in healthcare, energy and retail, challenging Wipro to differentiate.

• Global ISVs are leveraging security software expertise and orchestration capabilities to gain traction and secure leadership, which may force Wipro to reduce pricing to stay competitive.

SWOT Analysis

By focusing on cost-optimization services, Wipro is positioned to capture deal wins across productized industries such as consumer packaged goods

SWOT Analysis

TBR


Revenue

$97M

TBR estimates Wipro’s cloud services revenue contributed approximately 5% of total corporate revenue in 4Q15, growing 16.1% year-to-year to $97 million. Wipro conducted several acquisitions in 4Q15 including Oracle cloud services provider Drivestream, which we expect to impact revenue positively in 1H16. TBR believes these acquisitions create momentum for winning deals, and business integration will pay off on Wipro’s income statement as the company cultivates revenue streams related to digital, analytics, cloud, mobile, consulting and AI.

SG&A Expenses

$12.4M

Cloud cost of sales rose 110 basis points year-to-year to 70.8%. We expect improved cost containment as Wipro continues streamlining its business and reduces operational costs. The company will also leverage the NexentaStor software-defined storage platform to reduce total cost of ownership (TCO) and improve scalability.

Operating Margin and Outlook

TBR estimates Wipro’s cloud operating margin decreased 120 basis points year-to-year to 16.4% in 4Q15. Increased operational efficiencies through automation and restructuring will offset investment costs in IP-based platforms, but industry-specific pricing pressures will persist, impacting margins negatively. Wipro’s corporate operating margin also dropped in 4Q15, reflecting the competitive pricing environment and erosion of legacy services businesses.

Financial Performance and Assessment

Competitive pricing pressures combined with ongoing investments will continue to pressure margins into 1Q16 Revenue and Expense Performance and Strategies

0.0%5.0%

10.0%15.0%20.0%25.0%30.0%35.0%

4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 Est.

WIPRO CLOUD GROSS MARGIN & OPERATING MARGIN

Gross Margin Operating Margin

TBR

SOURCE: TBR ESTIMATES

$5.6 $5.7 $6.1

$6.3 $6.5 $6.8

$4.6 $4.8

$5.0 $5.2 $5.4 $5.6

$0.5 $0.5 $0.6 $0.6 $0.6 $0.6

$-

$1.0

$2.0

$3.0

$4.0

$5.0

$6.0

$7.0

$8.0

4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 Est.

In $

Mill

ion

s

WIPRO CLOUD OPERATING EXPENSE BY FUNCTION

S&M Expense G&A Expense R&D Expense

TBR


TBR


$4.0 $4.1 $4.6 $4.8 $5.0 $5.2 $11.0 $11.7 $12.0 $12.1 $12.5 $13.0

$68.5 $70.2 $73.9 $77.1 $79.5 $83.2

$-

$20.0

$40.0

$60.0

$80.0

$100.0

$120.0

4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 Est.

Re

ven

ue

(in

$ M

illi

on

s)

WIPRO CLOUD REVENUE BREAKDOWN

Public Cloud Revenue Private Cloud Revenue Cloud Professional Services Revenue

TBR


Public Cloud

TBR estimates public cloud contributed 5.1% to Wipro’s 4Q15 total cloud revenue and increased approximately 25.1% year-to-year to $5 million. Cloud partnerships and alliances with public cloud providers such as Amazon Web Services and NetSuite help Wipro address demand for industry-specific SaaS and Business Process as a Service (BPaaS) solutions. An increasing number of industry-specific deals give Wipro experience in public cloud and establish a marketable track record.

Private Cloud Private cloud revenue increased an estimated 12.9% year-to-year to $12.5 million in 4Q15 and accounted for 12.8% of total cloud revenue. In 4Q15, Wipro announced the purchases of Drivestream and Viteos Group, the latter of which is a provider of BPaaS solutions and services for the alternative investment management industry. We believe the acquisitions will position Wipro favorably to address both vertical and horizontal cloud workloads for customers in 2016.

Acquisitions will bolster Wipro’s delivery capabilities, helping the company quickly address client demands and retain accounts Segment Revenue Performance and Strategies

Financial Performance and Analysis

Professional Services

TBR estimates professional services accounted for 82% of Wipro’s cloud revenue and increased 16.1% year-to-year to $79.5 million in 4Q15. TBR’s 2H15 Cloud Professional Services Customer Research reveals enterprise budgets for cloud professional services are expected to grow worldwide in 2016, with the greatest opportunity for vendors with systems integration and consulting. Wipro is building its consulting capabilities via acquisitions.

TBR


Scenario Discussion

Strategic alliances enable Wipro to bolster its expertise around globally recognized IP, boosting the business value of Wipro’s cloud stack Scenario Discussion: Wipro is leveraging strategic alliances and acquisitions to accelerate cloud solutions development, creating new value propositions to assist clients as they shift to cloud environments

• As Wipro aims to capitalize on growing enterprise demand for digital transformation, the company leverages its broad partner channel to deploy new solutions and services quickly. In September, Wipro entered into a partnership with software provider Informatica to develop cloud-based CRM solutions. Under the partnership, Wipro will leverage its business process expertise and Informatica’s cloud platform to enhance the scalability of its CRM solutions for enterprise customers. Offering CRM through Informatica Cloud enables Wipro to quickly deliver its solutions to global customers at reduced cost, helping the company improve margins while ramping up services delivery speed. Additionally, Wipro is taking an industrialized approach to differentiating its cloud portfolio from peers such as HCLT, Infosys and TCS, evidenced by the December partnership with Microsoft to deploy its Travel & Expense Management solution on Microsoft Cloud as well as alliances with Enhanced Finance Controls and Automation (EFCA) software provider BlackLine and online managed multiscreen TV solutions provider Maxicaster formed in September.

• Wipro’s cloud business will grow at a faster rate due to acquisitions of small, pure-play vendors with horizontal, vertical or IP-focused capabilities, adding depth to the Wipro cloud stack. We believe the company’s 4Q15 purchase of Drivestream, a provider of Oracle-based cloud services, will help bolster the company’s value proposition to enterprise customers, providing revenue opportunities during 1H16.

Strength

Wipro’s large channel of technology partners provides a wealth of opportunities to integrate IP across its cloud portfolio.

Weakness

Limited consulting expertise will hamper efforts to win over C-level customers for cloud transformation projects.

Opportunity

Aggressively market and demonstrate industrialized capabilities to garner customer consideration over competitive offerings.

Threat

SI peers with broader depth around cloud orchestration, such as Capgemini, threaten Wipro’s ability to capture deals in key markets such as Europe.

TBR


Scenario Discussion

Software-defined infrastructure emerges as an area of opportunity, although Wipro must build up delivery capabilities to capitalize

Scenario Discussion: Infrastructure build-out remains key to Wipro’s ability to partner and deepen relationships with cloud customers using CoEs as a focal point

Software-defined infrastructure remains popular among enterprise customers seeking to improve the efficiency, performance and scalability of their IT environments. Recognizing this demand, Wipro is expanding its global data center infrastructure to provide clients with onshore services throughout the cloud adoption cycle. In August, Wipro established new CoEs in Mountain View, Calif., and Bangalore, India. The centers will focus on providing both proprietary and open-source solutions, including cloud, while also educating customers on interoperability and integration. By layering in cloud education as part of its SDI framework, Wipro brings additional value to its cloud portfolio, as findings from TBR’s 2H15 Cloud Professional Services Customer Research indicate education as the greatest area in which services vendors could improve.

Strength

Wipro’s CoE initiative focuses on fostering innovation for clients through joint design, testing and delivery engagements, moving Wipro up the value chain.

Weakness

Lack of brand recognition among clients as an SDI leader mitigates Wipro’s ability to win large, transformational contracts.

Opportunity

Establishment of new infrastructure bolsters onshore presence in larger, mature IT markets such as the U.S.

Threat

Competition for developer talent is fierce in Wipro’s target markets, including open source and cloud.

TBR


Geographic Assessment

Infrastructure build-out emerges as a vital piece to Wipro’s expansion strategy as the company seeks to build scale across mature markets

Americas EMEA APAC

Key Strategies

As Wipro seeks to enhance its brand recognition across North America, the company continues to build out its regional infrastructure with new delivery centers and design labs. With the construction of a new Open Data Center – Center of Excellence in the U.S., Wipro enhances its ability to test, develop and deliver new solutions integrated with the company’s services. Additionally, the December acquisition of Drivestream will lead to engagement opportunities with new logos in 2016.

While Europe remains a key geography for Wipro, the company lacks the presence regional SI vendors such as Atos, Capgemini and T-Systems enjoy, limiting its ability to generate large deal wins across the region. As a result, Wipro is building out its regional infrastructure to better address client demands for digital transformation, establishing a new digital pod in the U.K. during 4Q15. By fortifying deployment capabilities in Europe, Wipro enhances its ability to serve customers in adjacent regions such as the Middle East, improving revenue opportunities in 1H16.

Despite growth from its key India region, APAC remains Wipro’s IT services’ smallest market in terms of revenue. As Wipro seeks to enhance delivery capabilities and scale innovation across its global business, the company continues to invest in new resources and infrastructure. India remains Wipro’s key region in APAC, as evidenced by plans to expand headcount in Bhubaneswar and the establishment of a new CoE. The country acts as a springboard for expanding into other rapidly growing markets such as China and Singapore.

Geographic Strategy

TBR


Growth acceleration remains a key objective as Wipro leverages its Analytics and Digital units to target large deals

Go-to-market Strategy: Market Segments

TBR Assessment of Wipro’s Go-to-market Strategy

Segment:

• Enterprise: TBR maintains its belief that Wipro will leverage its Wipro Digital and Wipro Analytics business units, in addition to venture capital investments, to capitalize on new opportunities to win large-scale transformational engagements, supporting short- and long-term revenue growth.

• SMB: The SMB market (i.e., companies with less than $500,000 in annual revenue) remains small for Wipro, as larger cloud deals have a greater impact on profitability. However, TBR believes platform-based cloud solutions in Wipro Digital’s vertical portfolio will continue to play a role in account expansion as large-scale, multiyear deals remain scarce.

Vertical: By emphasizing ease of integration across its solutions portfolio, Wipro promotes viable cross-selling opportunities for its digital offerings across verticals in which the company has solid customer and revenue bases, such as financial services. Industrialized offerings released over the second half of 2015, such as a Travel & Expense Management as a Service solution on Microsoft Azure, bolster Wipro’s ability to diversify its cloud stack while offering price-competitive solutions and enhancing competitiveness with services peers such as TCS and HCLT.

Geographic: Investments in new, onshore CoEs highlight Wipro’s commitment to capturing more outcomes-driven engagements, as the company bolsters sales and delivery resources across primary geographic areas such as the U.S., Europe and APAC. Wipro’s limited consulting brand strength in Europe and the U.S. drives investments around hiring and acquisitions to establish recognition for its Wipro Digital unit, impacting near-term margins.

Strategic Outlook Increasing cloud complexity, attributable to the growing adoption of hybridized IT and analytics solutions, is creating opportunities for Wipro to leverage IP investments and partnerships to win new contracts. Global multinational corporations (MNCs) are leveraging end-to-end integration expertise and consulting capabilities to gain traction and leadership, which forces Wipro to differentiate through investment spend.

Vertical Geo

Segment

Wipro

TBR


TBR Assessment of Portfolio Developments • By utilizing its partnership network, Wipro is able to

bolster its cloud portfolio with IP-rich solutions and gain valuable cross-selling opportunities for both the company’s digital solutions and those of its partners.

• VEVATO Framework: Certified to run on Red Hat’s Enterprise Linux OpenStack Platform, the VEVATO Framework offers telecom customers third-party network functions virtualization (NFV) and business network functions for building and testing cloud infrastructure deployment.

• Live Workspace: Developed in collaboration with VMware, Live Workspace provides customers with an end-to-end, standardized and integrated applications environment.

• Travel & Expense Management as a Service: Jointly developed and branded with Microsoft, the solution aims to offer enterprises a scalable and efficient means for tracking, booking and analyzing corporate travel data.

Alliances In 4Q15, Wipro leveraged the depth of its alliance channel to enhance services expertise around transformative areas of IT, including Cloud and IoT. Through strategic alliances with large, cloud platform providers such as Oracle, Microsoft, Informatica and IBM, Wipro is better able to build horizontally focused solutions optimized to run on globally adopted cloud platforms, including Oracle Cloud, Azure, Informatica Cloud and Bluemix, bolstering the value proposition of Wipro’s solutions stack. Additionally, recent partnerships with smaller technology vendors such as Maxicaster and BlackLine enhance Wipro’s ability to differentiate from competitors, as the company utilizes partner IP to broaden its cloud services capabilities. Acquisitions Building upon its acquisition of DesignIt in July, Wipro announced it had finalized its purchase of Oracle Cloud integrator and services provider Drivestream in December. Following an initial minority stake invested in the company in March, Wipro is executing its strategy to bolster expertise around IP-rich cloud platforms such as Oracle Cloud, as the company utilizes its Wipro Ventures Investment Fund to purchase smaller, specialized technology providers. While we expect Wipro to maintain its purchasing activity throughout 2016, we anticipate Wipro will slow its pace of cloud acquisitions during 1Q16 as the company seeks to quickly integrate recent purchases to bolster portfolio value.

Portfolio Developments and Go-to-market Strategy Discussion

Wipro’s alliances allow the company to build expertise around IP, boosting the business value of the Wipro Cloud stack

Portfolio Strategy: Alliances and Acquisitions

TBR


Resource Management Strategy: Investments

Wipro is building out the scale of its data center infrastructure to improve delivery capabilities and foster deeper client relationships Resource Management Strategy and Assessment Strategy and Investments

TBR Assessment SOURCE: WIPRO AND TBR

TBR

Cloud-enabling data centers

Cloud-enabling Data Center Locations:

• U.S. (7)

• U.K. (2)

• India (6)

• Romania (1)

• Germany (1)

• Philippines (1)

As enterprise clients seek to rapidly test, develop and deploy their cloud solutions, Wipro is building data centers to promote a secure yet agile environment for customers regardless of industry to adopt transformative solutions at low cost while leveraging automation and standardization to improve efficiency. The launch of new CoEs in 4Q15 demonstrates Wipro’s open data center strategy, which emphasizes customer centricity and vendor agnosticism. We expect the new centers to help Wipro attract cloud customers seeking customized cloud solutions throughout the 2016 calendar year.

As the IT industry continues to shift to transformative digital technologies such as cloud, Wipro will remain committed to fortifying its infrastructure. Wipro’s broad partnership network, which includes multinational technology-led vendors such as IBM, presents opportunities for Wipro to expand the breadth of its skill base with expertise around partner IP, as demonstrated by Wipro’s commitment to train over 15,000 developers to use IBM’s Bluemix platform. While Wipro is expected to continue emphasizing talent development in 1Q16, we believe a higher priority will be placed on building new cloud data centers and conducting acquisitions as Wipro seeks to quickly build scale to globalize delivery capabilities and generate opportunities in both new and established markets.

TBR


Headcount Performance and Strategy

Headcount Strategies • Headcount grew by an estimated 13.3% year-to-year and 3.1%

on a sequential basis, totaling 1,903 employees in 4Q15. We expect headcount to maintain double-digit growth in 1Q16 as Wipro continues to build up expertise around cloud infrastructure, applications development and BPaaS-related engagements.

• In 4Q15, Wipro announced plans to expand operations within its Bhubaneswar, India, center over the next few years. The first expansion is scheduled for 2Q16, adding over 1,800 employees, which will be followed by expansions of 5,000 additional employees in 2017 and 10,000 more by 2019. TBR believes the expansion comes as Wipro continues to bolster its delivery capabilities, helping the company more quickly deploy cloud services and solutions for enterprise customers.

• Skills development and talent build-up remain core facets of Wipro’s cloud strategy. Over the coming quarters, we expect the company to continue leveraging its extensive partnership network to bolster its expertise around partners’ IP-rich platforms, helping Wipro differentiate against competitors.

Talent acquisition and training remain at the forefront of Wipro’s drive to improve capabilities through an expert talent pool

Resource Management Strategy: Headcount

1,680 1,733 1,790 1,845 1,903

0.0%

4.0%

8.0%

12.0%

16.0%

20.0%

24.0%

28.0%

32.0%

-

200

400

600

800

1,000

1,200

1,400

1,600

1,800

2,000

4Q14 1Q15 2Q15 3Q15 4Q15

Hea

dco

un

t

WIPRO CLOUD HEADCOUNT ESTIMATES AND GROWTH

Headcount Year-to-Year Growth

TBR

He

adco

un

t Gro

wth

Ye

ar-t

o-Y

ear


TBR


Appendix: Organizational Chart

Wipro Cloud Organizational Chart

Cloud Executive Team

Abidali Z. Neemuchwala CEO, Member of the Board and Group Executive Council Member

Bhanumurthy B.M. President and Chief Operating Officer, Group Executive Council (GEC) Member

Rishad Premji Chief Strategy Officer and Member of the Board, Group Executive Council (GEC) Member

G.K. Prasanna President and Global Head, Marketing, Innovations and Technology, Group Executive Council (GEC) Member

Rajan Kohli Global Head, Wipro Digital

Pratik Kumar Chief Executive Group Executive Council (GEC) Member, Wipro Infrastructure Engineering

Jeff Heenan-Jalil Senior Vice President & Global Head, Healthcare, Life Sciences & Services

Anurag Srivastava Senior Vice President, Business Outcome Services

N.S. Bala Chief Executive, Manufacturing and Technology

Shaji Farooq President and Chief Executive, Banking, Financial Services & Insurance, Group Executive Council (GEC) Member

Anand Padmanabhan President & Chief Executive, Energy, Natural Resources, Utilities & Construction, Group Executive Council (GEC) Member

TBR


Income Statement

WIPRO CLOUD

Consolidated Statement of Income

(in $ thousands except per share data)

Calendar Quarter 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 Est.

Fiscal Quarter 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 Est.

Total Corporate Sales 1,935,722$ 1,951,252$ 1,930,663$ 1,925,907$ 1,951,709$ 1,978,058$

Total Cloud Sales 83,489$ 85,966$ 90,466$ 93,966$ 96,966$ 101,387$

Public Cloud 3,983$ 4,101$ 4,648$ 4,828$ 4,982$ 5,209$

Private Cloud 11,031$ 11,673$ 11,952$ 12,070$ 12,455$ 13,023$

Professional Services 68,475$ 70,191$ 73,866$ 77,068$ 79,529$ 83,154$

Cloud Cost of Sales 58,193$ 58,908$ 63,163$ 64,989$ 68,608$ 70,530$

Gross Profit 25,296$ 27,058$ 27,303$ 28,977$ 28,358$ 30,857$

SG&A 10,638$ 10,969$ 11,658$ 12,073$ 12,448$ 13,032$

Sales and Marketing 5,568$ 5,673$ 6,088$ 6,286$ 6,470$ 6,765$

General and Administrative 4,552$ 4,763$ 5,009$ 5,204$ 5,377$ 5,638$

Research and Development 518$ 533$ 561$ 583$ 601$ 629$

Operating Income 14,658$ 16,089$ 15,645$ 16,903$ 15,910$ 17,825$

As a Percentage of Revenue

Net Sales

Cost of Sales 69.7% 68.5% 69.8% 69.2% 70.8% 69.6%

Gross Margin 30.3% 31.5% 30.2% 30.8% 29.2% 30.4%

SG&A 12.7% 12.8% 12.9% 12.8% 12.8% 12.9%

Sales & Marketing 6.7% 6.6% 6.7% 6.7% 6.7% 6.7%

General and Administrative 5.5% 5.5% 5.5% 5.5% 5.5% 5.6%

Research and Development 0.6% 0.6% 0.6% 0.6% 0.6% 0.6%

Operating Margin 17.6% 18.7% 17.3% 18.0% 16.4% 17.6%

Year-to-year Change

Net Sales 25.0% 21.5% 19.5% 16.5% 16.1% 17.9%

Cost of Goods Sold 26.7% 24.3% 23.3% 15.3% 17.9% 19.7%

Gross Profit 21.3% 15.9% 11.4% 19.4% 12.1% 14.0%

SG&A 25.5% 26.4% 18.0% 15.0% 17.0% 18.8%

Sales and Marketing 19.9% 32.0% 16.7% 15.3% 16.2% 19.3%

General and Administrative 33.3% 20.9% 19.4% 14.5% 18.1% 18.4%

Research & Development 25.0% 21.5% 19.5% 16.5% 16.1% 17.9%

Operating Income 18.3% 9.7% 6.9% 22.7% 8.5% 10.8%


TBR

TBR


Appendix: New Cloud Offerings

OFFERING DATE DESCRIPTION

4Q15

Travel and Expense Management Solution

November 2015

Wipro launched a Management as a Service solution built to optimize the travel and expense engagements for enterprise customers. The solution is built on top of Microsoft Azure to allow for quicker deployment and scalability across enterprise environments.

Experience as A Service October 2015

Wipro built a cloud-based platform that enables enterprises to customize their Oracle Cloud applications.

3Q15

Cloud CRM Modernization

September 2015

Informatica and Wipro jointly released a new solution to help modernize legacy CRM applications, utilizing prebuilt tools, templates and frameworks that support front-office digital transformation.

LiVE Workspace August 2015

In collaboration with VMware, Wipro announced the launch of its LiVE Workspace solution. The offering provides customers with a host of predefined tools, technologies and processes, with the aim of enabling on-demand access of business applications and data from any mobile device.

2Q15

enterprise-Know Your Customer (e-KYC)

June 2015 BPaaS solution e-KYC is powered by Wipro HOLMES and leverages built-in software bots to automate financial services functions.

Remote-Branch-Distribution Office (RoBoDo)

May 2015

Wipro’s RoBoDo solution is a cloud-based platform that enables organizations to manage off-site operations, including branch offices, manufacturing units or offshore mining stations, depending on the industry. The solution can be implemented “as a Service” or on-premises and is based on Nutanix’s hyperconverged Web-scale Infrastructure, enabling businesses to realize cost savings through improved data life cycle management.

New Cloud Offerings

TBR




1Q15

Cisco Application Centric Infrastructure Experience Center

March 2015

The center is located at Wipro’s Electronic City campus and supports client migration initiatives to Cisco’s integrated architecture environment. The architecture enables the merger of cloud computing, workload-centric and legacy architectures and is based on software-defined networks.

Open MVNO “Telco in a box”

March 2015

Jointly developed with U.K.-based Orga Systems, the preintegrated Business Support Systems solution enables telecommunications clients to adopt mobile and fixed services applications more quickly, improve billing operations and reduce operational costs.

Boundaryless Data Center Solution (BLDC)

March 2015

BLDC is a software-defined data center solution that complements Wipro’s ServiceNXT managed services framework to migrate clients to a scalable, hybrid architecture. The scalable BLDC is built on VMware, and the two companies’ partner networks will build IP solutions based on standard reference architectures and cloud blueprints, including virtualization, networking and storage.

Cyber Value-at-Risk (VAR)

March 2015 Developed through a partnership with the World Economic Forum, the Cyber VAR framework enables organizations to identify aggregate cyberthreat risk levels rapidly and accurately throughout their respective threat landscapes.

RapidLNG February 2015

Wipro, OpenLink and Veson Nautical jointly developed RapidLNG, a comprehensive software package that leverages analytics to help liquefied natural gas clients manage margins and costs throughout the supply chain.

New Cloud Offerings

TBR




Wipro Looking Glass January 2015

Wipro Looking Glass is an analytics engine for the Internet of Things that streams data in real time and was jointly created with Software AG. The scalable solution will benefit high-volume data consumers in industries such as manufacturing and telecommunications, and will support business intelligence across the supply chain.

OpenStack Hybrid Cloud Platform

January 2015

Wipro and SUSE jointly created an OpenStack hybrid cloud platform that supports Compute as a Service, Storage as a Service and Network Function as a Service using Wipro’s Open Source Cloud frameworks and SUSE Cloud.

4Q14

HOLMES December 2014

A cognitive computing system that stands for heuristics and ontology-based learning machines and experiential systems, HOLMES processes natural language and will facilitate automation and analytics. We expect IBM and Wipro to build complementary offerings on top of the HOLMES platform.

OpenStack Solution December 2014

Wipro co-developed an OpenStack hybrid cloud solution with SUSE as part of Wipro’s OpenStack Cloud Reference Architecture portfolio. The solution is built on Wipro open-source cloud frameworks and SUSE cloud frameworks.

New Cloud Offerings

TBR


Quarterly Cloud Signings

CLIENT DATE DESCRIPTION YEARS CONTRACT VALUE

3Q15

DSM, U.S. July 2015

Wipro was selected by DSM, a life sciences company, to provide workplace services by supplying smart Internet infrastructure and customer experience solutions and services.

Multiyear N/A

2Q15

Nexenta, U.S. June 2015

Wipro won a contract to implement a new customer service desk management solution for Nexenta, based on Wipro’s artificial intelligence platform, Wipro HOLMES, to facilitate faster resolution of customer issues as well as integrate a Service Bot Workbench to automate business processes.

N/A N/A

Lawn Tennis Association, U.K.

June 2015

In this three-year digital transformational contract, Wipro Digital will provide strategic advisory services using its Customer Journey Engineering framework to develop the association’s digital outreach and campaign management strategy.

3 N/A

T-Mobile, Poland June 2015

In this large-scale, five-year transformational engagement, Wipro will provide applications and infrastructure services to transform T-Mobile Poland’s architecture from applications-based to domain-based.

5 N/A

Appendix: Quarterly Signings

TBR


Quarterly Cloud Signings

CLIENT DATE DESCRIPTION YEARS CONTRACT VALUE

State Mission Mode, India

April 2015

Wipro secured a government work order to modernize and manage data centers in three states in India: Maharashtra, West Bengal and Gujarat. The Gujarat location will act as a disaster recovery site for applications across four mini data centers in local towns. Wipro will provide secure monitoring and management services.

5 N/A

1Q15

Greater Cincinnati Water Works (GCWW), U.S.

March 2015

Wipro won a contract from GCWW to design, develop and deploy a customer information system. The PaaS offering will increase efficiencies across management, billing and metering while improving end-user experience for GCWW customers.

5 N/A

ABB, Switzerland January 2015

Wipro agreed to an IT infrastructure management contract with ABB to improve the company’s cloud offerings, maintain its back-end operations and technology, and assist in transitioning ABB to the cloud.

5 $400 million

Allied Irish Banks, Ireland

January 2015

Allied Irish Banks awarded Wipro an application infrastructure modernization contract. As part of the deal, Wipro developed and implemented a digital applications infrastructure environment and will set up an operations and mainframe computing training facility in Dublin.

5 £150 million

4Q14

SRL Diagnostics, India

October 2014

Wipro completed the integration of Oracle’s Service Cloud platform for SRL Diagnostics’ pathology labs to support call-center operations and create a multichannel customer experience.

N/A N/A

Appendix: Quarterly Signings

TBR


Key Acquisitions

COMPANY DATE ACQUISITION SYNERGIES VALUE ESTIMATED NO. OF EMPLOYEES

Drivestream December 2015

During 4Q15, Wipro announced the acquisition of Drivestream, a provider of solutions and services centered around Oracle Cloud. The acquisition is the culmination of a previously owned minority stake in the company and bolsters Wipro’s expertise around IP-driven partner cloud platforms, including Microsoft Azure and SAP HANA.

N/A 80

Designit July 2015

Wipro Ventures purchased Denmark-based user-experience and interaction design firm Designit, which includes digital architecture and strategy capabilities on a global scale. The acquisition fills a creative marketing niche that complements Wipro’s technical expertise and will help the company compete for digital marketing transformation engagements.

€85 over 3 years

300+

Opus Capital Markets Consultants (CMC) LLC

December 2013

Wipro expanded its onshore capabilities in the high-end mortgage BPO segment with the acquisition of U.S. mortgage consulting firm Opus CMC, which enhanced Wipro’s ability to cross-sell its cloud-enabled mortgage origination solutions.

$75 million 490

Infocrossing August 2007

In acquiring Infocrossing, Wipro gained five data centers in the U.S. and expanded its managed cloud services capabilities in the region.

$600 million 900

Appendix: Key Acquisitions

TBR


COMPANY SCOPE OF PARTNERSHIP

Amazon Web Services (AWS)

Wipro ITS and AWS deliver comprehensive managed services and business IT infrastructure across secure cloud networks.

Apttus Apttus and Wipro will provide advanced configure-price-quote (CPQ), contract lifecycle management (CLM) and revenue management solutions on a cloud-based platform to better address efficiency concerns among enterprises.

AT&T AT&T and Wipro extended their relationship to improve the connectivity of machine-to-machine (M2M) services and integration through Axeda’s Machine Cloud.

Axeda Axeda and Wipro ITS jointly develop comprehensive M2M solutions across Axeda’s Machine Cloud infrastructure.

Bit Stew Systems Inc.

Wipro partners with Bit Stew Systems to provide smart grid networking solutions to energy and utilities customers using Bit Stew’s Grid Director solution.

BMC Software BMC and Wipro ITS partner to offer cloud-based managed services and outsourcing solutions. Solutions include life cycle management, and application development, integration and management.

Cisco

Wipro ITS and Cisco collaborate on cloud-based solutions that leverage Cisco’s Unified Communications and infrastructure technology and Wipro’s managed services capabilities. In 1Q14, Wipro ITS and Cisco collaborated to deliver cloud-enabled infrastructure solutions for security and networking to three hospitals in Saudi Arabia. The companies also expanded their relationship as part of Cisco’s plan to spend $1 billion over the next two years to enter the cloud market, with Wipro serving as a key systems integration partner for Cisco’s cloud services.

Dell Boomi Wipro ITS and Dell Boomi joined forces to help customers accelerate cloud adoption by offering cloud management and integration services.

Key Partners

Appendix: Key Partnerships

TBR



EMC Wipro ITS and EMC seek to meet the cloud storage requirements of intranets, call centers, data warehousing and e-commerce by combining EMC’s storage capabilities with Wipro’s managed services expertise.

Eucalyptus Systems

Wipro Infotech partnered with U.S.-based cloud technology vendor Eucalyptus Systems to provide consulting, systems implementation and managed services for the company’s core IaaS solution. As part of the engagement, Wipro ITS and Eucalyptus will jointly develop a cloud center of excellence (CoE), enabling clients to test the companies’ cloud offerings.

Google Wipro ITS joined the Google Platform Partner Program to leverage its breadth of application development, cloud storage, large-scale computing and big data capabilities to deliver innovative cloud solutions that support clients’ businesses in IT infrastructure and R&D.

HP Wipro ITS uses HP’s cloud infrastructure technologies in its desktop virtualization offerings, including VirtuaDesk and Wipro Desktop as a Service.

Hitachi Wipro ITS provides consulting, deployment and management services for Hitachi’s storage virtualization software.

IBM Wipro ITS markets and integrates IBM’s cloud servers and storage products for clients in India.

Jamcracker Wipro ITS provides consulting and systems integration services to assist with implementation of Jamcracker’s cloud services brokerage solutions.

Kony Inc. Wipro and Kony established a CoE in Bangalore, India, which will leverage Kony’s multichannel application development platform to create mobility, cloud and analytics solutions.

Key Partners


TBR



Microsoft

Under a “dedicated advisor” agreement, Microsoft will enable Wipro ITS to transition its enterprise customers to Microsoft’s Business Productivity Online Suite (BPOS) of cloud-based applications. This agreement allows customers to select a range of services, from go-live assessments to solution implementation accelerators. Wipro also leverages Microsoft technologies in its Wipro DaaS offering.

MuleSoft Together, MuleSoft and Wipro ITS are developing integration solutions designed to improve connectivity among business processes with advanced joint offerings, including Mule ESB and CloudHub, targeting on-site and cloud operations.

NetApp Through the partnership, Wipro ITS and NetApp will develop solutions and IP in cloud application and infrastructure solutions on FlexPod, storage backup and management, big data analytics, desktop virtualization, video surveillance and hosted applications.

NetSuite Through its NetSuite CoE, Wipro ITS develops industry-specific SaaS and BPaaS solutions, including ERP, on the SuiteCloud platform and offers global systems integration services for NetSuite.

Opera Solutions LLC

Opera Solutions’ machine-learning expertise will enhance Wipro’s big data and predictive analytics capabilities in sectors such as financial services, healthcare and capital markets. Opera Solutions delivers business intelligence and analytics “as a Service” to address business outcomes such as productivity and profitability. Wipro also invested $30 million in Opera Solutions.

Oracle

As a member of the Oracle Partner Program Network and an Oracle Certified Advantage Partner, Wipro ITS uses Oracle technology to deliver cloud-based business solutions to clients. Wipro ITS’ PeopleSoft practice is the largest PeopleSoft practice among India-based SIs. The Flex Delivery model helps integrate cloud, mobile and other advanced technologies into the system.

Qatar Airways Wipro and client Qatar Airways combine expertise to create and deploy mobile applications catered to the aviation industry, which will leverage cloud technology for scalability and support.

Key Partners


TBR



Red Hat Red Hat and Wipro partner to build hybrid cloud solutions that enable more rapid deployment of open-source-based hybrid cloud computing solutions. The CoE on Wipro’s Bangalore campus will feature a demo-ready Red Hat Enterprise Linux OpenStack Platform environment.

Salesforce Wipro leverages Salesforce’s cloud-based CRM offerings to deliver business process transformation and productized solutions built on the Force.com platform.

SAP

Wipro and SAP partner to deliver managed mobility services for a number of SAP mobile solutions, combining SAP’s advanced mobile solutions with Wipro’s mobility services systems integration experience. Additionally, Wipro ITS delivers consulting and implementation services for SuccessFactors’ Business Execution (BizX) suite, exposing SuccessFactors’ customer base to Wipro. Wipro leverages the relationship with SAP to offer application migration services to SAP customers.

SOA Software Inc.

Wipro and SOA collaborate to accelerate API implementations, enabling customers to develop and design solutions for cloud and mobile deployment.

Stratus Technologies

Wipro markets and integrates Stratus’ on-premises and cloud-based, fault-tolerant application and infrastructure solutions across APAC, bolstering security capabilities for transportation, telecommunications, manufacturing and financial services enterprises.

SUSE Wipro and SUSE will jointly develop hybrid cloud solutions with a cloud management layer. Wipro’s OpenStack Cloud Architecture helps clients build open infrastructure in a hybrid environment.

Key Partners


TBR



Tele2 Wipro’s partnership with Tele2 enables the company to develop cloud-based M2M and Internet of Things solutions, targeting the European telecom market.

Trend Micro Wipro ITS and Trend Micro partner to offer next-generation virtualization security for public and private cloud computing data centers.

VCE Wipro ITS and VCE deliver cloud application and infrastructure solutions on Vblock systems, which integrate computing, storage and networking technologies from Cisco, EMC and VMware.

Ventyx Wipro, Ventyx and Microsoft collaborated to develop a new cloud-centric solution that enables utility companies to improve profits by assessing risk data to make informed financial decisions.

VMware Wipro ITS partners with VMware for cloud research and cost-reducing virtualization services development.

Workday Wipro ITS unites with cloud-based applications solutions provider Workday to integrate the company’s HR-focused offerings into Wipro’s Cloud and Beyond for HRO and other HR BPO platform solutions.

Key Partners


TBR


Cloud Solutions

Rapid Cloud Enablement Suite

• Assess

• Analyze

• Migrate

• Test

• Release

ServiceNXT Cloud Operations Center

• Provision

• Configure

• Secure

• Monitor

• Manage

VirtuaDesk

• Rapid Virtualization Deployment

• Increased Business Agility

• Improved Risk Management

Cloud Portfolio

Appendix: Cloud Portfolio

TBR


Cloud Services

Cloud Advisory

Cloud Infrastructure Services

• Public Cloud

• Private Cloud

• Hybrid Cloud Management

• ServiceNXT Cloud Operations Center

Cloud Application Migration

Rapid Cloud Enablement Suite

Public Cloud Applications

• Cloud CRM

• Cloud ERP

Business Process as a Service (BPaaS)

• Finance and Accounting BPaaS

• Customer Service BPaaS

Cloud Management Services

ServiceNXT Cloud Operations Center

Cloud Integration

• Integration Advisory Services

• Implementation and Maintenance Services

Cloud Security

• Wipro Cloud Trust

o Wipro CloudAssess

o Wipro vAssure

o Wipro DataSure

o Wipro AppSure

o Wipro Identity Cloud

o Wipro Cloud Mon

Cloud Portfolio

Appendix: Cloud Portfolio

TBR


TBR Cloud Taxonomy Overview

TBR Cloud Definitions

TBR defines cloud computing as the business application of multiple technologies. These technologies include grid computing, utility computing, virtualization, automation, services-oriented architectures, multitenancy architectures and Web 2.0. The goal is to deliver computing power flexibly and dynamically for running applications, storing data and developing software to improve business operations.

Professional & Managed Services

Hybrid Cloud

Public Cloud

Components

Private Cloud

Software Hardware

Public Private

Hosted SaaS, PaaS, IaaS, BPaaS

Hosted SaaS, PaaS, IaaS, BPaaS

Public Private

Non-Cloud IT & Services

B

r

o

k

e

r

a

g

e

H

y

b

r

i

d

I

T

TBR Cloud Taxonomy

TBR


Cloud and IT Environments

Hybrid Cloud

TBR defines hybrid cloud as cloud-to-cloud integrations across a single workload and between workloads. Two or more clouds (public or private) remain unique entities but are integrated by standardized or proprietary technology that enables data and application portability (e.g., cloud bursting for load-balancing between clouds); hybrid clouds include public cloud integrated with private cloud, private cloud integrated with private cloud, and public cloud integrated with public cloud.

Hybrid IT

An IT infrastructure, platform or application comprising cloud and on-premises technologies that remain unique entities but are integrated by standardized or proprietary technology that enables data and application portability (e.g., cloud bursting for load-balancing between environments); hybrid environments can be within a single workload as well as across two or more workloads.

Cloud Environments Definitions


Methods in Which Customers Purchase Cloud

Third-party Delivered Cloud services purchased and delivered through a third party, including ISVs, managed service providers and professional services vendors

Self-built Cloud (Components)

Hardware and software purchased to build and run a private cloud for internal use or constructed infrastructure sold to another party under a public or hosted deployment model

Brokered

Cloud brokerage includes the aggregation of cloud services into a catalog to centralize the comparison and purchase of services from multiple providers; the integration of multiple cloud services from a technical (i.e., data sharing, performance monitoring, cost optimization) and administrative (i.e., billing, metering, reporting) perspective; and the customization of cloud services, either through professional services or custom development

TBR


Public Cloud Definitions

Public cloud is a multitenancy offering serving the mass market. Public cloud infrastructure, platform and application offerings are made available to the general public or a large industry group (as a community cloud) and are owned by the organization selling cloud services. Pricing schemas such as reserved instance pricing do not impact the categorization of cloud services as either public or hosted private cloud. TBR considers services that provide virtual isolation as public cloud offerings.

Software as a Service (SaaS)

Applications that are sold on a subscription model, hosted by the provider, and made available via the Internet or another network; typical software includes CRM, analytics, asset management, knowledge management, application management, document management, IT service management, security, integration platforms and content management.

Platform as a Service (PaaS)

PaaS provides customers with the supporting technology to develop and run applications. PaaS offerings are sold on a per-use or subscription model, hosted by the provider, and made available via the Internet or another network. PaaS includes the operating environment, which manages workflow and collaboration, and the underlying hardware such as servers and networking. PaaS also includes application marketplaces, machine learning and DBaaS-based development.

Infrastructure as a Service (IaaS)

IaaS is infrastructure-focused resources such as compute, storage, data transfer and databases that are sold on a per-use or subscription model, hosted by the provider, and made available via the Internet or another network. IaaS provides the technology upon which applications and databases are run and hosted.

Business Process as a Service (BPaaS)

BPaaS combines business process outsourcing with an application delivered “as a Service” (e.g., SaaS). BPaaS automates activities for the service recipient. Typical processes include payments, billing, industry operations and e-commerce enablement.


TBR


Hosted Private Cloud Definitions


Hosted private cloud is a single-tenancy offering serving one client or large industry group in a community cloud. Hosted private cloud infrastructure, platform and application offerings are owned by the organization selling cloud services. Pricing schemas such as reserved instance pricing do not impact the categorization of cloud services as either public or hosted private cloud.

SaaS

Applications that are sold on a subscription model, hosted by the provider, and made available via the Internet or another network; typical software includes CRM, analytics, asset management, knowledge management, application management, document management, IT service management, security, integration platforms and content management.

PaaS

PaaS provides customers with the supporting technology to develop and run applications. PaaS offerings are sold on a per-use or subscription model, hosted by the provider, and made available via the Internet or another network. PaaS includes the operating environment, which manages workflow and collaboration, and the underlying hardware such as servers and networking. PaaS also includes application marketplaces, machine learning and DBaaS-based development.

IaaS

IaaS is infrastructure-focused resources such as compute, storage, data transfer and databases that are sold on a per-use or subscription model, hosted by the provider, and made available via the Internet or another network. IaaS provides the technology on which applications and databases are run and hosted.

BPaaS BPaaS combines BPO with an application delivered “as a Service” (e.g., SaaS). BPaaS automates activities for the service recipient; typical processes include payments, billing, industry operations and e-commerce enablement.

TBR



Cloud professional and managed services assist customers with the evaluation, implementation and use of cloud services. The professional services include consulting, systems integration, implementation, application development and maintenance, and cloud operations, management and maintenance. These services can be delivered via public, private or hybrid cloud environments.

Consulting Provide strategic and tactical advice in a particular area of expertise for the use of cloud computing services. Consulting includes selection of a cloud environment, planning and design of private clouds as well as cloud brokerage services.

Systems Integration Offer assistance in making diverse components, such as infrastructure (hardware and software) or cloud services, work together in the cloud environment.

Application Development and Maintenance

Software development that encompasses requirements of engineering, design, implementation, testing and maintenance to construct software for cloud computing. Software maintenance concerns all activities needed to keep the system operational after it has been delivered to the user for cloud computing.

Managed Services

The delivery and/or management of public, private and/or hybrid cloud “as a Service” offerings by a third party; managed cloud services include the integration, maintenance, monitoring and management of cloud environments spanning the hardware and software components layers through the individual “as a Service” solutions and can be delivered on-site or remotely. Managed cloud services may include cloud orchestration, security services, and/or service and application cataloguing. Managed private cloud includes offerings that provide physical dedication of cloud resources for end customers, but not virtually dedicated services, which are included in TBR’s public cloud definition. Pricing schemas such as reserved instance pricing do not impact the categorization of cloud services as either public or managed private.

Cloud Professional and Managed Services Definitions

TBR



Cloud components are hardware, software and networking components purchased by enterprise customers for internal cloud service delivery or by third-party providers (public or private) that deliver cloud services to end customers.

Software Components Purchased for the purpose of building cloud services (public or private); include the virtualization, management, security and orchestration software components, but exclude the applications layer in the software stack for cloud components

Service Delivery & Orchestration Layer

Includes services catalog, service governance, orchestration and life cycle management as well as a self-service portal, metering, billing, and the design and development of cloud-based services

Operations Management & Security Layer

Core operations management components of cloud delivery, including application servers; server, storage and network management and automation (including software-defined network software); integration tools; provisioning; reservation and scheduling; capacity planning; and identity and access management solutions

Infrastructure & Virtualization Layer

Includes the architecture, virtualization and virtualization management components of cloud platforms for compute, storage and network

Hardware Components Compute, external storage and data center networking products purchased for the purpose of building data centers for cloud services (public or private)

Compute Servers used to build private clouds or offer third-party-delivered cloud services

Storage External storage used to build private clouds or offer third-party-delivered cloud services

Networking Data center networking hardware used to build private clouds or offer third-party-delivered cloud services

Cloud Components Definitions

About Us Technology Business Research, Inc. is a leading independent technology market research and consulting firm specializing in the business and financial analyses of hardware, software, professional services, and telecom vendors and operators.

Serving a global clientele, TBR provides timely and actionable market research and business intelligence in formats that are tailored to clients’ needs. Our analysts are available to address client-specific issues further or information needs on an inquiry or proprietary consulting basis. TBR has been empowering corporate decision makers since 1996. To learn how our analysts can address your unique business needs, please visit our website or contact us today.

Contact Us

+1 603.929.1166 [email protected] www.tbri.com 11 Merrill Drive Hampton, NH 03842 USA

This report is based on information made available to the public by the vendor and other public sources. No representation is made that this information is accurate or complete. Technology Business Research will not be held liable or responsible for any decisions that are made based on this information. The information contained in this report and all other TBR products is not and should not be construed to be investment advice. TBR does not make any recommendations or provide any advice regarding the value, purchase, sale or retention of securities. This report is copyright-protected and supplied for the sole use of the recipient. Contact ©Technology Business Research, Inc. for permission to reproduce.

All reports are available in PowerPoint and PDF. If you are viewing a PDF and require access to data, tables, etc. for use in internal documents, please visit www.tbri.com

and download the PowerPoint version.

mailto:[email protected]

http://www.tbri.com/

http://www.tbri.com/

Wipro Cloud

Documents