Windows 7 - Notices but Does Not 'See' External Usb Hard Drive

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Lionel Dyck

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Windows 7 - Notices but does not 'see'external usb hard drive

Question

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Monday, November 02, 2009 11:48 PM

235 Points

I upgraded from Vista Home Premium SP2 (32Bit) to Windows 7 Home Premium (32Bit) and after the

upgrade my external usb hard drive can not be seen. The system notices it when it is plugged in

and/or powered on but does not show it under My Computer or any other drive display option.

I have seen other posts about this all without a solution- could I have missed the solution - if so

please forgive this posting and please point me in the right direction.

If there hasn't been a solution posted and you know how to solve this issue I am very interested.

The Windows 7 Hardware Compatibility indicates this drive is supported and the upgrade advisor did

not object to it.

Thanks

Lionel B. Dyck

Answers

Windows 7 Hardware Compatibility

Lionel Dyck

United States (English)

5/24/2018 Windows 7 - Notices but Does Not 'See' External Usb Hard Drive

6/6/2014 Windows 7 - Notices but does not ' see' external usb hard drive

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Wednesday, November 04, 2009 6:11 PM

235 Point

Resolved:

The resolution was to:

1. Plug in and turn on the external USB hard drive2. Right mouse click on My Computer3. Left click on Manage4. Left click on Device Manager5. Expand the USB list6. Find the USB device for your USB Hard Drive (in my case it was the one that had no

description)

7. Right mouse click - Uninstall8. Turn off the external USB hard drive9. Turn on the external USB hard drive and let it find and install the driver

10. It should work

Lionel B. Dyck

Marked as answer by Linda Yan Thursday, November 05, 2009 2:01 AM

All replies

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Tuesday, November 03, 2009 1:57 AM

1,580 Point

Open 'Administration Tools', select 'Computer Management', click on 'Disk Management' and see if

it can be seen here. If it does show here, chances are it doesn't have a drive letter assigned. If this is

the case, right click on the drive, select "Change drive Letter...', and assign a drive letter to it.

If it was not seen there, go to 'Action' on the menu bar, click on 'Rescan Disks' and it should come

up. If necessary assign a drive letter to as described above.

Proposed as answer by Max128 Monday, August 29, 2011 2:36 PM

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Tuesday, November 03, 2009 2:59 AM

235 Point

The drive does not show up and rescan does not cause it to do so either.

When I go into Device Manager there is a USB device with no name. When I click on update I get a

message that windows has determined that I have an up to date driver for USB Mass Storage

Device.

???

Thanks

Lionel B. Dyck

Proposed as answer by Bill6060 Wednesday, June 04, 2014 2:22 AM

Lionel Dyck

OldHobo

Lionel Dyck

5/24/2018 Windows 7 - Notices but Does Not 'See' External Usb Hard Drive

6/6/2014 Windows 7 - Notices but does not ' see' external usb hard drive

http://social.technet.microsoft.com/Forums/windows/en-US/dd9cd509-f9ac-4295-a75b-863f92f5595f/windows-7-notices-but-does-not-see-external-usb-hard-driv

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Tuesday, November 03, 2009 8:20 AM

4,010 Point

Hi Lionel,

Please unplug unnecessary device, try other USB ports and see if the device can be recognized. If the

issue persists, please check if other USB devices can be detected.

Also, go to Start -> Computer -> Organize -> Folder and search options -> click View tab -> uncheck

"Hide empty drives in the Computer folder" -> OK.

What is the result? If the issue still exists, please move on:

Delete the Upperfilters and Lowerfilters value for USB device

=====================================

1. Click the "Start" button, type "regedit" (without quotation marks) in the Search" bar and then press

Enter.

2. Navigate to the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-

444553540000}

3. Right click the {36FC9E60-C465-11CF-8056-444553540000} entry, choose "Export", select Desktop in

the Save in box and type "backup" (without quotation marks) in File Name. Click Save.

Please Note: The backup file is on the Desk top and named backup.reg. We can simply restore the

registry by double-clicking the backup.reg file.

4. Highlight this key ({36FC9E60-C465-11CF-8056-444553540000} ), on the right pane, and then check if

Upperfilters and Lowerfilters value are present. If so, please right click on the va lues and select

"Delete" to remove them.

5. Restart the computer to check the issue.

Hope this helps.

Regards,

Linda

Proposed as answer by Mobile Target Monday, April 25, 2011 12:41 PM

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Tuesday, November 03, 2009 4:42 PM

(Partner) 0 Point

Having same problem with 16b usb pen drive. Worked previously on Vista system, still works onother Vista systems, just not being recognized by Windows 7. I checked the registry key mentioned

here. I don't have either of the upperfilters or lowerfilters value keys....

Any suggestions?

Proposed as answer by Mobile Target Monday, April 25, 2011 12:42 PM

Unproposed as answer by Mobile Target Monday, April 25, 2011 12:42 PM

Linda Yan

ShooterDW

5/24/2018 Windows 7 - Notices but Does Not 'See' External Usb Hard Drive

6/6/2014 Windows 7 - Notices but does not ' see' external usb hard drive

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Wednesday, November 04, 2009 12:08 AM

5 Point

I just upgarded to windows 7 all good no probs t ill I came to putting in USB memory stick. I

have tried to rescan disks option and no go have opened all hiden files and folders also to no avail

HELP !!!! I need this stick to work

PS i do use all the USB ports on the PC with other devices no probs but the USB stick is recognised

but does nothing, doesn't show anywhere doesn't even blink at me

36Sign into vote

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Wednesday, November 04, 2009 6:11 PM

235 Point

Resolved:

The resolution was to:

1. Plug in and turn on the external USB hard drive2. Right mouse click on My Computer3. Left click on Manage4. Left click on Device Manager5. Expand the USB list6. Find the USB device for your USB Hard Drive (in my case it was the one that had no

description)7. Right mouse click - Uninstall8. Turn off the external USB hard drive9. Turn on the external USB hard drive and let it find and install the driver

10. It should work

Lionel B. Dyck

Marked as answer by Linda Yan Thursday, November 05, 2009 2:01 AM

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Thursday, December 10, 2009 3:14 AM

(Partner) 0 Point

I am having a similar problem that is baffling me with Windows 7. I have an external Maxtor USB

drive that Device Manager sees as a USB Drive but I am unable to assign it a drive letter and see itin Windows Explorer. In the Disk Management Console it doesn't show up. I've already tried every

USB port and cleared the UpperFilter and LowerFilter entries in the registry....still nothing.

Any NEW ideas?

Thanks!

-Stephen

Proposed as answer by cwaustintx Tuesday, December 15, 2009 7:33 PM

maxamillion007

Lionel Dyck

SMFRAZZ

5/24/2018 Windows 7 - Notices but Does Not 'See' External Usb Hard Drive

6/6/2014 Windows 7 - Notices but does not ' see' external usb hard drive

http://social.technet.microsoft.com/Forums/windows/en-US/dd9cd509-f9ac-4295-a75b-863f92f5595f/windows-7-notices-but-does-not-see-external-usb-hard-driv

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Tuesday, December 15, 2009 7:34 PM

40 Point

Plug in the external USB hard drive Right mouse click on My Computer Left click on Manage Double click on Storage Double click on Dick Management Disk 0 is Hard Drive Partitions

Disk 1 will display the SIZE of the external device with no name

Right mouse click the BLUE BAR on Disk 1

Left click on Mark Partition as Active Left click on Change Drive Letter and Paths

Right click the Add button - Right click OK The external USB device should now have a drive letter

Proposed as answer by nomdeguer Wednesday, July 25, 2012 1:25 AM

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Monday, December 21, 2009 2:50 AM

5 Point

had the same problem with a maxtor one touch drive it would not let me assign a drive letter until I

installed the maxtor software which came with the drive, luckily i had kept a copy of the software ina usb stick.

hope this helps

1Sign into vote Reply | Quote |

Wednesday, December 23, 2009 3:46 AM

5 Point

you are a Genious!!!! Thanks! I have this seagate external drive that windows would not recognize

after I took the computer off of sleep-- and you fixed it!!! Thanks. i went to almost a hundred sites

and got 100 answers, this seemed simple and logical.

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Monday, January 18, 2010 6:50 AM

0 Point

Hi - i tried your solution (using Windows7 with an Hitachi external drive) but my problem is - the

computer sees the new harddrive device , but will not open the drive for viewing OR At step 7 -

would not uninstall, just keeps running. This worked with my Maxtor drive (which had the problem

of not ejecting after i had tried to use the Hitachi). this Hitachi flaw requires me to force a shut

down "manually" and this is setting off alerts. Any ideas of what the problem could be?

thanks!!

Proposed as answer by plshelpnow Saturday, April 19, 2014 6:23 PM

cwaustintx

jhstewart

Damion M. _

marich1234

5/24/2018 Windows 7 - Notices but Does Not 'See' External Usb Hard Drive

6/6/2014 Windows 7 - Notices but does not ' see' external usb hard drive

http://social.technet.microsoft.com/Forums/windows/en-US/dd9cd509-f9ac-4295-a75b-863f92f5595f/windows-7-notices-but-does-not-see-external-usb-hard-driv

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Monday, January 18, 2010 10:00 PM

5 Point

hello

I still have problems with external drives mounting on Win 7 but with no drive letter attached don't

know the reason and the same drives on xp computers are no problem.

there has to be something about how windows 7 mounts drives and remembers drive letters

maybe the first service pack will address this issue.

anyway if windows sees the drive but cannot open it make sure you have a drive letter assigned to

it. Some of these external drives have a proprietary backup software etc which it requires to be run

before the drive can be mounted such as my maxtor one touch..

jhstewart

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Thursday, February 04, 2010 1:14 AM

5 Point

Hi, I also have a Hitachi that was not seen (same as most every one here) by windows 7 and had no

success with any of the methods described. I did however get it to work by using "delete volume" in

the disk manager then reactivating the volume. the only problem with this is it re formats the drive.

Proposed as answer by Zeallot Tuesday, March 16, 2010 5:29 PM

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Tuesday, March 16, 2010 5:42 PM

0 Point

While doing step Number 7 I can not open the drive. There is only the option of "help", I tried using

the HD on a different system. Which did work, I know it is not a USB problem ( the darn things

worked on vista). I can see the drive in device manager but I can not open any files nor will it give

anything but the "safely remove hardware". Is there any way to open the drive or is this becoming a

lost cause with another windows product?

10Sign in

to vote

I had the same issue and it turns out my windows 7 install somehow didn't include 1 INF file that

allows usb mass storage devices to work: usbstor .inf

once i got a copy of that magically everything works properly. so to help everyone else out do the

following:

copy the text below the **open notepad

paste the text you copied

save it as usbstor.inf

copy that to the windows\inf directory

uninstall any usb mass storage devices that are not recognized

unplug the usb mass storage devices you just uninstalled

plug them back in

here is the contents of the inf file

**

[Version]

Signature="$CHICAGO$"

Class=USB

ClassGUID={36FC9E60-C465-11CF-8056-444553540000}

jhstewart

ijiwaru

Zeallot

5/24/2018 Windows 7 - Notices but Does Not 'See' External Usb Hard Drive

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provider=%MSFT%

LayoutFile=LAYOUT.INF

DriverVer=07/01/2001,5.1.2600.0

[ControlFlags]

ExcludeFromSelect = *

[Manufacturer]

; sorted by VID

%Generic.Mfg%=Generic

%Mitsumi.Mfg%=Mitsumi

%HP.Mfg%=HP

%NEC.Mfg%=NEC

%SMSC.Mfg%=SMSC

%IBM.Mfg%=IBM

%IOData.Mfg%=IOData

%FujiFilm.Mfg%=FujiFilm

%ScanLogic.Mfg%=ScanLogic

%Panasonic.Mfg%=Panasonic

%SCM.Mfg%=SCM

%Sony.Mfg%=Sony

%YEData.Mfg%=YEData

%Iomega.Mfg%=Iomega

%LaCie.Mfg%=LaCie

%TEAC.Mfg%=TEAC

%Hagiwara.Mfg%=Hagiwara

%Imation.Mfg%=Imation

%SanDisk.Mfg%=SanDisk

%Casio.Mfg%=Casio

%DioGraphy.Mfg%=DioGraphy

%M-Sys.Mfg%=M-Sys

%Addonics.Mfg%=Addonics

%OnSpec.Mfg%=OnSpec

[Generic]

%GenericBulkOnly.DeviceDesc%=USBSTOR_BULK, USB\Class_08&SubClass_02&Prot_50

%GenericBulkOnly.DeviceDesc%=USBSTOR_BULK, USB\Class_08&SubClass_05&Prot_50

%GenericBulkOnly.DeviceDesc%=USBSTOR_BULK, USB\Class_08&SubClass_06&Prot_50

[Mitsumi]

%USB\VID_03EE&PID_0000.DeviceDesc%=USBSTOR_CBI, USB\VID_03EE&PID_0000

%USB\VID_03EE&PID_6901.DeviceDesc%=USBSTOR_CBI, USB\VID_03EE&PID_6901

[HP]

%USB\VID_03F0&PID_0107.DeviceDesc%=USBSTOR_BULK, USB\VID_03F0&PID_0107

%USB\VID_03F0&PID_2001.DeviceDesc%=USBSTOR_CBI, USB\VID_03F0&PID_2001

%USB\VID_03F0&PID_4002.DeviceDesc%=USBSTOR_BULK, USB\VID_03F0&PID_4002

%USB\VID_03F0&PID_6102.DeviceDesc%=USBSTOR_BULK, USB\VID_03F0&PID_6102

[NEC]

%USB\VID_0409&PID_002C.DeviceDesc%=USBSTOR_BULK, USB\VID_0409&PID_002C

%USB\VID_0409&PID_0040.DeviceDesc%=USBSTOR_CBI, USB\VID_0409&PID_0040

[SMSC]

%USB\VID_0424&PID_0FDC.DeviceDesc%=USBSTOR_CBI, USB\VID_0424&PID_0FDC

[IBM]

%USB\VID_04B3&PID_4427.DeviceDesc%=USBSTOR_BULK, USB\VID_04B3&PID_4427

[IOData]

%USB\VID_04BB&PID_0301.DeviceDesc%=USBSTOR_CBI, USB\VID_04BB&PID_0301

[FujiFilm]

%USB\VID_04CB&PID_0100.DeviceDesc%=USBSTOR_CBI, USB\VID_04CB&PID_0100

[ScanLogic]

%USB\VID_04CE&PID_0002.DeviceDesc%=USBSTOR_BULK, USB\VID_04CE&PID_0002

[Panasonic]

%USB\VID_04DA&PID_0B01.DeviceDesc%=USBSTOR_CBI, USB\VID_04DA&PID_0B01

%USB\VID_04DA&PID_1B00.DeviceDesc%=USBSTOR_CB, USB\VID_04DA&PID_1B00

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%USB\VID_04DA&PID_0B03.DeviceDesc%=USBSTOR_BULK, USB\VID_04DA&PID_0B03

[SCM]

%USB\VID_04E6&PID_0001.DeviceDesc%=USBSTOR_CB, USB\VID_04E6&PID_0001

%USB\VID_04E6&PID_0002.DeviceDesc%=USBSTOR_BULK, USB\VID_04E6&PID_0002

%USB\VID_04E6&PID_000A.DeviceDesc%=USBSTOR_BULK, USB\VID_04E6&PID_000A

%USB\VID_04E6&PID_0101.DeviceDesc%=USBSTOR_BULK, USB\VID_04E6&PID_0101

[Sony]

%USB\VID_054C&PID_0022.DeviceDesc%=USBSTOR_BULK, USB\VID_054C&PID_0022

%USB\VID_054C&PID_0023.DeviceDesc%=USBSTOR_CB, USB\VID_054C&PID_0023

%USB\VID_054C&PID_0024.DeviceDesc%=USBSTOR_CB, USB\VID_054C&PID_0024

%USB\VID_054C&PID_0025.DeviceDesc%=USBSTOR_CB, USB\VID_054C&PID_0025

%USB\VID_054C&PID_002C.DeviceDesc%=USBSTOR_CBI, USB\VID_054C&PID_002C

%USB\VID_054C&PID_0032.DeviceDesc%=USBSTOR_CBI_NR, USB\VID_054C&PID_0032

%USB\VID_054C&PID_0037.DeviceDesc%=USBSTOR_CBI, USB\VID_054C&PID_0037

%USB\VID_054C&PID_0046.DeviceDesc%=USBSTOR_CBI, USB\VID_054C&PID_0046

%USB\VID_054C&PID_004A.DeviceDesc%=USBSTOR_CBI, USB\VID_054C&PID_004A

%USB\VID_054C&PID_0056.DeviceDesc%=USBSTOR_CBI_NR, USB\VID_054C&PID_0056

%USB\VID_054C&PID_0058.DeviceDesc%=USBSTOR_CBI, USB\VID_054C&PID_0058

%USB\VID_054C&PID_0069.DeviceDesc%=USBSTOR_CBI_NR, USB\VID_054C&PID_0069

[YEData]

%USB\VID_057B&PID_0000.DeviceDesc%=USBSTOR_CBI, USB\VID_057B&PID_0000

%USB\VID_057B&PID_0001.DeviceDesc%=USBSTOR_CBI, USB\VID_057B&PID_0001

%USB\VID_057B&PID_0010.DeviceDesc%=USBSTOR_BULK, USB\VID_057B&PID_0010

[Iomega]

%USB\VID_059B&PID_0001.DeviceDesc%=USBSTOR_BULK, USB\VID_059B&PID_0001

%USB\VID_059B&PID_0030.DeviceDesc%=USBSTOR_BULK, USB\VID_059B&PID_0030

%USB\VID_059B&PID_0031.DeviceDesc%=USBSTOR_BULK, USB\VID_059B&PID_0031

%USB\VID_059B&PID_0032.DeviceDesc%=USBSTOR_BULK, USB\VID_059B&PID_0032

%USB\VID_059B&PID_0060.DeviceDesc%=USBSTOR_BULK, USB\VID_059B&PID_0060

[LaCie]

%USB\VID_059F&PID_A601.DeviceDesc%=USBSTOR_CB, USB\VID_059F&PID_A601

%USB\VID_059F&PID_A602.DeviceDesc%=USBSTOR_CB, USB\VID_059F&PID_A602

[TEAC]

%USB\VID_0644&PID_0000.DeviceDesc%=USBSTOR_CBI, USB\VID_0644&PID_0000

%USB\VID_0644&PID_1000.DeviceDesc%=USBSTOR_BULK, USB\VID_0644&PID_1000

[Hagiwara]

%USB\VID_0693&PID_0002.DeviceDesc%=USBSTOR_BULK, USB\VID_0693&PID_0002

%USB\VID_0693&PID_0003.DeviceDesc%=USBSTOR_BULK, USB\VID_0693&PID_0003

%USB\VID_0693&PID_0005.DeviceDesc%=USBSTOR_BULK, USB\VID_0693&PID_0005

%USB\VID_0693&PID_0006.DeviceDesc%=USBSTOR_BULK, USB\VID_0693&PID_0006

%USB\VID_0693&PID_0007&MI_00.DeviceDesc%=USBSTOR_BULK,

USB\VID_0693&PID_0007&MI_00

%USB\VID_0693&PID_000A.DeviceDesc%=USBSTOR_BULK, USB\VID_0693&PID_000A

[Imation]

%USB\VID_0718&PID_0002.DeviceDesc%=USBSTOR_BULK, USB\VID_0718&PID_0002

%USB\VID_0718&PID_0003&MI_00.DeviceDesc%=USBSTOR_BULK,

USB\VID_0718&PID_0003&MI_00

[SanDisk]

%USB\VID_0781&PID_0001.DeviceDesc%=USBSTOR_CB, USB\VID_0781&PID_0001

%USB\VID_0781&PID_0002&MI_00.DeviceDesc%=USBSTOR_BULK,

USB\VID_0781&PID_0002&MI_00

%USB\VID_0781&PID_0100.DeviceDesc%=USBSTOR_CB, USB\VID_0781&PID_0100

[Casio]

%USB\VID_07CF&PID_1001.DeviceDesc%=QV2KUX, USB\VID_07CF&PID_1001

[DioGraphy]

%USB\VID_0892&PID_0101.DeviceDesc%=USBSTOR_BULK, USB\VID_0892&PID_0101

[M-Sys]

%USB\VID_08EC&PID_0010.DeviceDesc%=USBSTOR_BULK, USB\VID_08EC&PID_0010

[Addonics]

5/24/2018 Windows 7 - Notices but Does Not 'See' External Usb Hard Drive

6/6/2014 Windows 7 - Notices but does not ' see' external usb hard drive

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%USB\VID_0BF6&PID_1234.DeviceDesc%=USBSTOR_BULK, USB\VID_0BF6&PID_1234

%USB\VID_0BF6&PID_0103.DeviceDesc%=USBSTOR_BULK, USB\VID_0BF6&PID_0103

[OnSpec]

%USB\VID_55AA&PID_0102.DeviceDesc%=USBSTOR_BULK, USB\VID_55AA&PID_0102

%USB\VID_55AA&PID_0103.DeviceDesc%=USBSTOR_BULK, USB\VID_55AA&PID_0103

%USB\VID_55AA&PID_1234.DeviceDesc%=USBSTOR_BULK, USB\VID_55AA&PID_1234

%USB\VID_55AA&PID_B004.DeviceDesc%=USBSTOR_BULK, USB\VID_55AA&PID_B004

%USB\VID_55AA&PID_B200&MI_00.DeviceDesc%=USBSTOR_BULK,

USB\VID_55AA&PID_B200&MI_00

%USB\VID_55AA&PID_B204&MI_00.DeviceDesc%=USBSTOR_BULK,

USB\VID_55AA&PID_B204&MI_00

%USB\VID_55AA&PID_B207&MI_00.DeviceDesc%=USBSTOR_BULK,USB\VID_55AA&PID_B207&MI_00

[PreCopySection]

HKR,,NoSetupUI,,1

[DestinationDirs]

USBSTOR.CopyList = 10, system32\drivers

QV2KUX.CopyList = 10, system32\drivers

; Bulk-Only Specific Sections

;

[USBSTOR_BULK.NT]

CopyFiles=USBSTOR.CopyList

AddReg=USBSTOR_BULK.AddReg

[USBSTOR_BULK.NT.Services]

Addservice = USBSTOR, 0x00000002, USBSTOR.AddService

; CBI Specific Sections

;

[USBSTOR_CBI.NT]

CopyFiles=USBSTOR.CopyList

AddReg=USBSTOR_CBI.AddReg

[USBSTOR_CBI.NT.Services]

Addservice = USBSTOR, 0x00000002, USBSTOR.AddService

; CB Specific Sections

;

[USBSTOR_CB.NT]

CopyFiles=USBSTOR.CopyList

AddReg=USBSTOR_CB.AddReg

[USBSTOR_CB.NT.Services]

Addservice = USBSTOR, 0x00000002, USBSTOR.AddService

; CBI Non-Removable Specific Sections

;

[USBSTOR_CBI_NR.NT]

CopyFiles=USBSTOR.CopyList

AddReg=USBSTOR_CBI.AddReg,USBSTOR_NR.AddReg

[USBSTOR_CBI_NR.NT.Services]

Addservice = USBSTOR, 0x00000002, USBSTOR.AddService

[USBSTOR_CBI_NR.NT.HW]

DelReg = USBSTOR_CBI_NR.DelReg

[USBSTOR_CBI_NR.DelReg]

HKR,,"LowerFilters"

; QV2KUX specific sections

[QV2KUX.NT]

Needs=USBSTOR_CB.NT

CopyFiles=QV2KUX.CopyList

5/24/2018 Windows 7 - Notices but Does Not 'See' External Usb Hard Drive

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[QV2KUX_Filter_Reg]

HKR,,"LowerFilters",0x00010000,"QV2KUX"

[QV2KUX.NT.HW]

Addreg=QV2KUX_Filter_Reg

[QV2KUX.NT.Services]

Needs=USBSTOR_CB.NT.Services

Addservice = QV2KUX, , QV2KUX.AddService

[QV2KUX.AddService]

DisplayName = %QV2KUX.SvcDesc%ServiceType = 1 ; SERVICE_KERNEL_DRIVER

StartType = 3 ; SERVICE_DEMAND_START

ErrorControl = 1 ; SERVICE_ERROR_NORMAL

ServiceBinary = %12%\qv2kux.sys

LoadOrderGroup = PnP Filter

[QV2KUX.CopyList]

qv2kux.sys

; Registry Sections

;

[USBSTOR_BULK.AddReg]HKR,,DriverFlags,0x00010001,0x00000001

[USBSTOR_CBI.AddReg]

HKR,,DriverFlags,0x00010001,0x00000002

[USBSTOR_CB.AddReg]

HKR,,DriverFlags,0x00010001,0x00000003

[USBSTOR_NR.AddReg]

HKR,,NonRemovable,0x00010001,0x00000001

; Common Sections

;

[USBSTOR.AddService]

DisplayName = %USBSTOR.SvcDesc%

ServiceType = 1

StartType = 3

ErrorControl = 1

ServiceBinary = %12%\USBSTOR.SYS

; Windows 2000 Copy List Section

;

[USBSTOR.CopyList]

USBSTOR.SYS

[Strings]

MSFT="Microsoft"

Generic.Mfg = "Compatible USB storage device"

GenericBulkOnly.DeviceDesc = "USB Mass Storage Device"

Mitsumi.Mfg = "Mitsumi Electronics, Corp."

USB\VID_03EE&PID_0000.DeviceDesc = "Mitsumi USB CD-R/RW Drive"

USB\VID_03EE&PID_6901.DeviceDesc = "Mitsumi USB Floppy"

HP.Mfg = "Hewlett-Packard"

USB\VID_03F0&PID_0107.DeviceDesc = "HP USB CD-Writer Plus"

USB\VID_03F0&PID_2001.DeviceDesc = "HP USB Floppy"

USB\VID_03F0&PID_4002.DeviceDesc = "Hewlett-Packard Digital Camera"

USB\VID_03F0&PID_6102.DeviceDesc = "Hewlett-Packard Digital Camera"

NEC.Mfg = "NEC Systems"

USB\VID_0409&PID_002C.DeviceDesc = "NEC Clik!-USB Drive"

USB\VID_0409&PID_0040.DeviceDesc = "NEC USB Floppy"

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SMSC.Mfg = "Standard Microsystems Corporation"

USB\VID_0424&PID_0FDC.DeviceDesc = "SMSC USB Floppy"

IBM.Mfg = "IBM"

USB\VID_04B3&PID_4427.DeviceDesc = "IBM USB CD-ROM Drive"

IOData.Mfg = "I-O Data Device, Inc."

USB\VID_04BB&PID_0301.DeviceDesc = "USB Storage Device"

FujiFilm.Mfg = "FujiFilm"

USB\VID_04CB&PID_0100 .DeviceDesc = "FujiFilm FinePix Digital Camera"

ScanLogic.Mfg = "ScanLogic Corporation"

USB\VID_04CE&PID_0002 .DeviceDesc = "ScanLogic USB Storage Device"

Panasonic.Mfg = "Panasonic"

USB\VID_04DA&PID_0B01.DeviceDesc = "Panasonic USB CD-R/RW Drive"

USB\VID_04DA&PID_1B00.DeviceDesc = "USB Reader Writer for SD Memory Card"

USB\VID_04DA&PID_0B03.DeviceDesc = "Panasonic USB SuperDisk 240MB"

SCM.Mfg = "SCM Microsystems"

USB\VID_04E6&PID_0001.DeviceDesc = "USB ATAPI Storage Device"

USB\VID_04E6&PID_0002.DeviceDesc = "USB SCSI Storage Device"

USB\VID_04E6&PID_000A.DeviceDesc = "USB CompactFlash Reader"

USB\VID_04E6&PID_0101.DeviceDesc = "USB ATAPI Storage Device"

Sony.Mfg = "Sony Corporation"USB\VID_054C&PID_0010.DeviceDesc = "Sony Digital Camera"

USB\VID_054C&PID_0022.DeviceDesc = "Sony USB HiFD Drive"

USB\VID_054C&PID_0023.DeviceDesc = "Sony USB CD-R/RW Drive"

USB\VID_054C&PID_0024.DeviceDesc = "Sony Mavica Digital Still Camera"

USB\VID_054C&PID_0025.DeviceDesc = "Sony USB Memory Stick Walkman"

USB\VID_054C&PID_002C.DeviceDesc = "Sony USB Floppy"

USB\VID_054C&PID_0032.DeviceDesc = "Sony Memory Stick Reader/Writer"

USB\VID_054C&PID_0037.DeviceDesc = "Sony MG Memory Stick Reader/Writer"

USB\VID_054C&PID_0046.DeviceDesc = "Sony USB Network Walkman"

USB\VID_054C&PID_004A.DeviceDesc = "Sony USB Memory Stick Hi-Fi System"

USB\VID_054C&PID_0056.DeviceDesc = "Sony MG Memory Stick Reader/Writer"

USB\VID_054C&PID_0058.DeviceDesc = "Sony MG Memory Stick CLIE"

USB\VID_054C&PID_0069.DeviceDesc = "Sony Memory Stick Reader/Writer"

YEData.Mfg = "Y-E Data, Inc."USB\VID_057B&PID_0000.DeviceDesc = "Y-E Data USB Floppy"

USB\VID_057B&PID_0001.DeviceDesc = "Y-E Data USB Floppy"

USB\VID_057B&PID_0010.DeviceDesc = "Y-E Data USB Memory Stick Reader"

Iomega.Mfg = "Iomega Corporation"

USB\VID_059B&PID_0001.DeviceDesc = "Iomega USB Zip 100"

USB\VID_059B&PID_0030.DeviceDesc = "Iomega USB Zip 250"

USB\VID_059B&PID_0031.DeviceDesc = "Iomega USB Zip 100"

USB\VID_059B&PID_0032.DeviceDesc = "Iomega USB Bus Powered Zip 250"

USB\VID_059B&PID_0060 .DeviceDesc = "Iomega USB Click!Dock"

LaCie.Mfg = "LaCie"

USB\VID_059F&PID_A601.DeviceDesc = "LaCie USB Hard Drive"

USB\VID_059F&PID_A602.DeviceDesc = "LaCie USB CD-R/RW Drive"

TEAC.Mfg = "TEAC Corporation"

USB\VID_0644&PID_0000.DeviceDesc = "TEAC USB Floppy"

USB\VID_0644&PID_1000.DeviceDesc = "TEAC USB CD-ROM Drive"

Hagiwara.Mfg = "Hagiwara Sys-Com Co., Ltd."

USB\VID_0693&PID_0002.DeviceDesc = "USB SmartMedia Reader/Writer"

USB\VID_0693&PID_0003.DeviceDesc = "USB CompactFlash Reader/Writer"

USB\VID_0693&PID_0005.DeviceDesc = "USB Dual Slot Reader/Writer"

USB\VID_0693&PID_0006.DeviceDesc = "USB SM PCCard R/W and SPD"

USB\VID_0693&PID_0007&MI_00.DeviceDesc = "FlashGate ME (Authenticated)"

USB\VID_0693&PID_000A.DeviceDesc = "USB SDCard/MMC Reader/Writer"

Imation.Mfg = "Imation Corp."

USB\VID_0718&PID_0002.DeviceDesc = "Imation SuperDisk USB 120MB"

" "

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Thursday, June 24, 2010 2:13 AM

(Partner) 35 Point

_ 1 _ _ . ev ce esc = mat on uper s 1 ut ent cate

SanDisk.Mfg = "SanDisk Corporation"

USB\VID_0781&PID_0001.DeviceDesc = "SanDisk USB ImageMate"

USB\VID_0781&PID_0002&MI_00.DeviceDesc = "SanDisk USB ImageMate (Authenticated)"

USB\VID_0781&PID_0100.DeviceDesc = "SanDisk USB ImageMate Multimedia Card Reader"

Casio.Mfg = "Casio"

USB\VID_07CF&PID_1001.DeviceDesc = "Casio Digital Camera"

QV2KUX.SvcDesc="Casio Digital Camera"

DioGraphy.Mfg = "DioGraphy Inc."

USB\VID_0892&PID_0101.DeviceDesc = "DioGraphy USB Smartdio Reader/Writer"

M-Sys.Mfg = "M-Systems Flash Disk Pioneers Ltd."

USB\VID_08EC&PID_0010 .DeviceDesc = "DiskOnKey USB personal storage device"

Addonics.Mfg = "Addonics Technologies"

USB\VID_0BF6&PID_1234.DeviceDesc = "Addonics USB Storage Device"

USB\VID_0BF6&PID_0103.DeviceDesc = "Addonics USB Storage Device"

OnSpec.Mfg = "OnSpec Electronic Inc."

USB\VID_55AA&PID_0015.DeviceDesc = "OnSpec USB Hard Drive"

USB\VID_55AA&PID_0102.DeviceDesc = "USB SuperDisk"

USB\VID_55AA&PID_0103.DeviceDesc = "OnSpec USB IDE Hard Drive"

USB\VID_55AA&PID_1234.DeviceDesc = "OnSpec USB CD-R/RW Drive"

USB\VID_55AA&PID_B004.DeviceDesc = "OnSpec USB MMC/SD Reader/Writer"

USB\VID_55AA&PID_B200&MI_00.DeviceDesc = "OnSpec USB Compact Flash Reader(Authenticated)"

USB\VID_55AA&PID_B204&MI_00.DeviceDesc = "OnSpec USB MMC/ SD Reader (Authenticated)"

USB\VID_55AA&PID_B207&MI_00.DeviceDesc = "OnSpec USB Memory Stick Reader

(Authenticated)"

USBSTOR.SvcDesc = "USB Mass Storage Driver"

Proposed as answer by Ivan Ivkovic Tuesday, November 30, 2010 1:31 PM

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Sunday, June 27, 2010 6:38 AM

0 Point

Make sure the following are on in your blackberry.

Go to options on your blackberry

Go to Memory and Make sure the following are on...

MEDIA CARD SUPPORT

MEDIA TRANSFER PROTOCOL

MASS STORAGE MODE.

"I could not find my blackberry either. It did the ding and all and still i could not find it. Then I found

out that I had my MEDIA TRANSFER PROTOCOL off. So I tured it on and BAM it showed up on my

computer.

Rob Rowald

Jewel162006

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Sunday, June 27, 2010 6:43 AM

0 Point

Make sure the following are on in your blackberry.

Go to Options

Then go to Memory

All the following need to be on!!!

MEDIA CARD SUPPORT

MEDIA TRANSFER PROTOCOL

MASS STORAGE MODE.

I searched all day and night to find the solution as to why i could not find my blackberry. I did so

many differnt things that these ppl said and then I found a website that said those things needed

to be on. So i went into my phone just to check and sure enough I did not have MEDIA TRANSFER

PROTOCOL on. When i tured it on my blackberry showed up right away on my computer.

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Wednesday, June 30, 2010 3:45 PM

0 Point

your tip is worth its weight in gold. Thanks

Pavlovnl

Jewel162006

pavlovnl

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Monday, July 05, 2010 11:08 PM

80 Point

I'm using window 7 ultimate and the drive I was having trouble with was a 1TB Fantom Green drive

This suggestion worked for me although initially I didn't think it was. See, when you are viewing

Disk Management in the computer management don't only look at the top part of the screen

where you see a list of your drives, also look at the list below which lists your disk as disk0, disk1

etc. My drive showed up there not in the top list. When I right clicked it - it showed me an option

to set it as 'online'. Once I did that it was all good. Hope this is helpful.

Update - I had also contacted Fantom support via email and I'm posting their reply.

------------ From Fantom Support ---------------------------------------- -----------

This is actually a pretty a common issue. When we format the drive here at the factory it is done

with an imaging machine. As such, each drive has an identical signature. Windows interprets thisas the same drive connected twice. To product the data is marks one of the apparent drives as

"Offline".

To resolve this issue you can simply reformat your drives. If that does not work (or you can't do

that) you can mark the drive as "Online" through the Disk Management console.

To access Disk Management open your Start Menu, right-click your My Computer icon (Computer

in Windows Vista and newer) and select "Manage." Disk Management appears here under the

Storage menu.

Disk Management is divided into two sections. The top section lists logical disks (i.e., C:, D:, etc.) and

the bottom section lists physical disks (i.e., Disk0, Disk1, etc.). Your second Fantom drive may not

be showing in the top area, but still show in the bottom area as an "Offline" volume. Simply right-

click the drive and select the "Online" option.

MicroNet / Fantom Drives

(310) 320-0772

------------ (End) From Fantom Support ---------------------------------------------------

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Wednesday, July 21, 2010 2:51 PM

0 Point

Hey, I tried that but when I assigned a drive letter. I pressed ok and its like it wasnt really assignedanything... It made no difference basically. What do I do?

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Sunday, August 01, 2010 10:05 AM

0 Point

Did not work for me, it slike i have an HDD HXD5 320gb, it works on others windows 7 but does

not work in my Windows 7 :(

In mines it detects, searches for software and then says it did not find any driver for my HD. please

can anyone help with this? & yea, it shows me on Device Manager :S with a yellow caution kinda

symbol...

& yea.. i tried updating the driver software using the device manager it tells me there is none

available :(

hchari

Help me T_T

shumayal

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Tuesday, August 03, 2010 8:35 PM

0 Point

This worked for me on a new Dell Desktop in Windows 7 Professional for a Lacie 1TB External Hard

Drive.

1. Right mouse click on My Computer2. Left click on Manage3. Left click on Device Manager4. Expand the USB list5. Find the USB device for your USB Hard Drive (in my case it was the one that had no

description)6. Right mouse click - Uninstall7. Turn off the external USB hard drive8. Turn on the external USB hard drive and let it find and install the driver9. It should work

Uninstalling the USB Root Hub's and other USB hubs did not resolve the issue.

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Tuesday, August 10, 2010 12:38 AM

0 Point

USB NOT RECOGNIZED-INSIGNIA PICTURE FRAME 9 IN

I have an ASUS with Win 7 . The manual that come with the picture frame states that this is

supposed to be recognized as a USB DISK.

The USB is not recognized at all. I tried the method for the RIGHT-CLICK on MY

COMPUTER/MANAGE...etc-It is not shown as a disk; therefore, I can't rename it, etc. Then I tried the

copying tect for the 'missing' usbstor.inf but it is NOT missing on my Windows... I read all the other

posts.

Pls. advise. THx!

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Tuesday, August 10, 2010 11:00 PM

0 Point

I have tried all the solutions on this page and no luck. Incidentally, the drive does not show up in

disk management to assign a drive letter too, but windows does recognize it. Windows 7 pro fresh

install.

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Friday, August 13, 2010 2:28 PM

5 Point

DAMN!!! I WAS TRIPPING BC I HAD ALL MY FLASH PROJECTS AND OTHER HOMEWORK ON THAT

DRIVE N WINDOWS WOULDNT RECOGNIZE IT!! U WERE ON THE MONEY FOR SOME REASON

WINDOWS7 DIDNT ASSIGN A DRIVE LETTER TO IT THANKS A MILLION!!

emusker

boxwoodmanor22

drdug

Rock1media

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Monday, August 16, 2010 4:12 PM

0 Point

I was having the same problems with my acomdata PureDrive. I tried a couple different things. First

I followed the procedure above that Lionel provided, but that didn't work for me. Next I went to

Disk Management. I couldn't see the drive in the top window pane, but in the bottom pane I could

see a drive that was blank (it appeared as a Dynamic Drive). After moving all the files from the

external drive to my desktop I right-clicked on the blank drive in the lower pane and chose "Make

basic drive", then I right-clicked on it again and chose "Format" and it finally appeared. I am

assuming it should be a NTFS drive.

Now it appears in My Computer and Disk Management, as well as Device Manager.

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Wednesday, August 18, 2010 12:14 AM

0 Point

I'm having the same problem, too. Looking for the solution but haven't found one yet. Does

anyone know how to fix this?

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Sunday, August 29, 2010 8:07 PM

0 Point

Had the same problem as the first post - "The system notices it when it is plugged in and/orpowered on but does not show it under My Computer or any other drive display option" - when I

bought a new computer with Win 7 as the OS. I wanted to copy stuff from the old 'puter hard dive

so I used an external drive patch cord. Nothing worked. Then I remembered having the same sort

of problem on a Red Hat system with a flashdrive. I used a shorter USB cable and there was the

drive! Everything worked OK and I was able to copy over my old files. Don't know why I had the

problem inasmuch as I have used that cord & adapter many times before but that was the problem

Sounds simplistic but you might give it a try.

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Wednesday, October 27, 2010 12:54 AM

5 Point

This helped me so much thank you this got my device working that lets me connect IDE or SATA

internal hard drives as an external one and it got my raid working which i was wondering why it was

not visible to windows.

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Wednesday, October 27, 2010 3:31 PM

0 Point

I had a similar issue, you might want to try this out. head over to:

http://social.answers.microsoft.com/Forums/en-US/w7hardware/thread/630f7c23-3dff-4df3-8557-

d7897e42549d

they have a quite long list of things to try to resolve the issue. the resolution to my issue as here:http://support.microsoft.com/kb/976972

good luck!

dcloud

kn0pkq

JohnKZ

eddiekoski

masterchief2004

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Saturday, November 06, 2010 7:35 PM

5 Point

I have the same problem and none of the above solutions work. I have a Toshiba ALU 3.5" 1TB that

works fine on my old mac and another macbook but not on my Toshiba Satellite L670-117 that I

purchased yesterday. It sees it as a device but it isn't listed as a drive in My Computer so I can't

access any of the files on it.

I've uninstalled it from device manager and turned it back on and nothing changes. In Disc

Management "Mark Partition as Active" and "Change Drive Letter and Paths" are greyed out so I

can't click them.

The hard drive is a couple of years old and according to the box is only compatible with OS up to

Vista. Could this be the issue? I've installed the most up to date driver available for it.

Please help!!!

Thanks

Steve

Proposed as answer by zJoriz Thursday, July 18, 2013 8:15 PM

Unproposed as answer by zJoriz Thursday, July 18, 2013 8:15 PM

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Tuesday, November 16, 2010 10:14 PM

15 Point

This is what worked for me after trying many of the solutions offered above. I wish I could claim the

credit but this was originally posted by GANKS on one of the MS websites mentioned above. Hope

it works for you. I f it does and you have asked the question on other forums then please post the

solution on those forums too and help to spread the knowledge.

Cheers

**************************

Symptoms:

USB shows in the device manager (right click on my computer and click manage, devices) either

"Unknown USB device" or "name of USB hard drive manufacturer" both of which have the yellow !

next to them saying they aren't installed correctly.

Resolution :

Right click on the device in the device manager that shows it isn't installed, click update driver

software, enter this location assuming your C drive is your main drive

"C:\Windows\winsxs" and ensure the box is checked to include subfolders and hit ok. It should

reinstall immediately and show up as a new drive in "My Computer"

You may have to uninstall the device first, replug it back in and then run through the above steps.

Proposed as answer by SAZMND Wednesday, July 13, 2011 12:45 PM

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Friday, November 19, 2010 9:51 AM

0 Point

I have tried all the solutions on this page and no luck. My external hard drive Transcend 320GB isn'

being recognized by my PC. When i go to device manager I get the error: Windows has stopped

this device because it has reported problems. (Code 43),

My system is Windows 7 pro - fresh install. Do you have any idea?

stevenblanduk

Bluephil

Jan_Novak

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Friday, November 19, 2010 7:00 PM

Eskoleia AS 0 Point

Thank you so much!

This did the trick. Drive is now working in Windows too. Perfect.

I really do appreciate the work you are doing

G

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Thursday, December 02, 2010 4:05 PM

15 Point

This is what worked for me.

After clicking "Manage discs" I had blue bars for old discs and black bar for new unseen disc. I right

clicked, did not get the menu described above but had the option to make a simple partition (or

less simple but in different words). Windows then suggested size, format and drive letter. I accepted

defaults, the bar turned blue and explorer recognised the disc.

I hope that helps the rest of you!

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Saturday, December 04, 2010 8:19 PM

0 Point

I was driving myself crazy trying to access my external drive. Your advice really worked. Thanks.

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Sunday, January 02, 2011 9:39 PM

0 Point

Thank you so much, This worked like a dream and made sooo much sense.....

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Sunday, January 23, 2011 4:57 AM

0 Point

i have the same problem

but i found out the solution

just right click on my computer and select manage

then got to disk management

u can see u hard drive there showing the capacity only but doesnt show anything options when u

right click it

all u have to do is right click on the left side of the sample and turn it online

Gardr

sharp_arris

PMGirl

Wolfgang Himme

davidandbruce