WIND UMPIRE - Windstorm Insurance Network

A publicAtion of professionAls serving As umpires in property

insurAnce ApprAisAls®

2013eDition

®

the educational Association for Windstorm claims industry professionals®

®

UMPIRE DIRECTORY

Celebrating 10 years

2003-2013

WIND UMPIRE AnnuAl Directory

®

15th Annual

Bringing Windstorm Claims Industry Professionals Together®

®

2929 LangLey avenue, STe. 203 | PenSaCoLa, FL 32504 | 850.473.0601 | [email protected]

Visit WIND online at www.windnetwork.com

Registration Opens Fall 2013

15 Years of Educating

Insurance Professionals

Windstorm Insurance

ConferenceJanuary 27 - 30, 2014

Rosen Shingle Creek • orlando, Florida

SAVE THE DATE!

15th Annual

• Only conference devoted solely to windstorm insurance claims issues

• Affordable registration fees

• Numerous CE offerings for multiple states and professions

• Educational sessions on windstorm insurance hot topics and issues

• WIND Certification®, Claims Adjusting software training

• Networking with hundreds of windstorm insurance claims professionals

• Exhibitor and sponsor opportunities

• Golf tournament at one of Orlando’s premier courses

®

the educational Association forWindstorm claims industry professionals®

Windstorm Insurance Conference

Windstorm Insurance

ConferenceJanuary 27 - 30, 2014

Rosen Shingle Creek • orlando, Florida

the past 10 years have been a tremendous growth period for WinD and the WinD umpire program®. thanks to all of our WinD certified umpires® for their continued support. We look forward to continuing to produce a quality, first-rate industry resource, both in print and in our new online directory formats. WinD certified umpires® receive not only profile listings in both print and online WinD umpire Directory® formats, but also additional marketing and promotional assistance with advertising and collaborative efforts with insurance industry partners.

New for 2013-2014!

missed the print Deadline, you can still be listed online!• 3 months from August 2013 publication, online only: $200 + duesDeadline is november 1, 2013.• 6 months from August 2013 publication, online only: $150 + duesDeadline is february 1, 2014.• 9 months from August 2013, online only: $100 + duesDeadline is may 1, 2014.

the 2013 WinD umpire Directory online edition application will be issued under the same guidelines and application rules as the print edition. online applicants will be added on a quarterly basis only by the above deadlines.

New Online Directory Format

the online 2013 umpire Directory will feature a more interactive page for each profile listing. Applicants will have the opportunity to hyperlink to their company websites and customize their pages with logos and more in-depth personal information.

WIND Umpire Directory® Applicant Guidelines

please note that completing the WinD umpire certification class(es) does not guarantee automatic admission into the WinD umpire Directory® nor

UMPIRE DIRECTORY

®

Celebrating 10 Years 2003 - 2013

allows one to become a WinD certified umpire.®A separate application process, background check, application fee, and current annual WinD membership is required each year to be admitted into the WinD umpire Directory to officially become a WinD certified umpire.®

A WinD certified umpire® is defined as an individual who has success-fully completed the four-hour WinD umpire certification program® AnD who has successfully met the guidelines and criteria set forth by WinD to be listed in the current WinD umpire Directory.®

these guidelines include:(1) the information supplied by the applicant is true and correct;(2) if selected to serve as an umpire, the applicant will serve in a fair and impartial manner and will make a true, just and conscientious award ac-cording to the best of his/her knowledge, skill and judgment;(3) if selected to serve as an umpire, the applicant agrees to personally view and inspect the subject property if requested by one of the apprais-ers;(4) the applicant attests that he/she has read and agrees to adhere to the WinD code of ethics for umpires in insurance Disputes® as adopted by the Windstorm insurance network, inc.;(5) the applicant will obtain the WinD umpire certification® class within two years of application, and renew certification every three years thereaf-ter as a condition to maintaining a listing in the WinD umpire Directory®;(6) the applicant shall submit a certified florida Department of law en-forcement (fDle) (or the state where licensed) criminal history results form each year directly to WinD. each applicant is responsible for any fees (around $25) associated with his/her obtaining or submitting this criminal history form.(7) each applicant must pay WinD annual dues to remain a member in good standing of WinD, and separately pay the annual fee for inclusion in the WinD umpire Directory®.

Questions on the WinD umpire Directory, please contact WinD at 850.473.0601 or [email protected].

Index Guide

INTRODUCTION:

forWArDumpires: A primerWinD umpire guiDelinesWinD umpire certificAtion progrAm™

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es 2

-12

INDeX:

WinD umpire inDeX - by state/cityWinD umpire inDeX - by occupationPA

Ges

13-

18

DIReCTORY:

2009 WinD umpire Directory™

PAG

es 1

9-83

1 2

INTRODUCTION:

forWArDumpires: A primerWinD certifieD umpire® guiDelinesWinD umpire certificAtion progrAm®

WinD coDe of etHics®

INDeX:

WinD umpire inDeX - by state/cityWinD umpire inDeX - by occupation

DIReCTORY:

2013 WinD umpire Directory®

1

1 2

the WinD umpire Directory® was introduced in 2003 in response to indus-try needs for a listing of professionals offering services as umpires in proper-ty insurance appraisals.

the directory is comprised of individuals with a variety of backgrounds who have completed the WinD umpire certification program® and are now designated as WinD certified umpires®. the directory includes experience and biographical information for each of the listed umpires, and is used by insurance companies and policyholders as a reference source to locate umpires for residential and commercial appraisals. updated and published online quarterly, the WinD umpire Directory® is also available for free down-load at www.windnetwork.com.

We hope that you will find this directory useful if the need arises for an umpire. if you are an umpire and would like to have a page listing, please visit our website at www.windnetwork.com. for additional questions, please contact the WinD at 850.473.0601 or email [email protected].

Please note that it is up to the parties selecting the Umpire to check references and credentials and to arrange any payments for services. WIND does not endorse or guarantee the qualifications of any of the listed Umpires, nor make recommendations for any of the listed umpires.

copyright © 2003-2013, Windstorm insurance network, inc.

Forward

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Umpires: A PrimerWhat is an Umpire?An umpire is a competent, disinterested, impartial individual who is charged with making a decision regarding the value of property or the amount of a property loss.

The WIND Umpire Directory®: Who uses it?Judges, insurance professionals, appraisers, attorneys Why do judges need to know about the appointment of umpires?from time to time Judges may be called upon to select an umpire, pursuant to an appraisal provision in an insurance contract. How is the appraisal process invoked?the mechanism by which the insured or the insurer may invoke the appraisal process is specifically delineated in the insurance contract. What matters may be resolved in the appraisal process?generally speaking, the appraisal process is not to resolve issues of coverage or liability, but it is the proper methodology for resolving valuation issues, such as the amount of the loss or damage, or the amount necessary to repair or replace property lost or damaged. An ideal umpire:• Will render a timely and impartial decision.• is competent.• observes high standards of conduct.• Has integrity.• Has the ability to render an intelligent decision.• commands respect.• recognizes a responsibility to the public.• guards the integrity and fairness of the appraisal process.• can promote an efficient and just process.• is able to maintain the confidentiality of the process.• is trustworthy. What is the appraisal process?the appraisal process is a contractual process for resolving valuation issues. Appraisal provisions have been included in insurance contracts for over 100 years. most appraisal clauses in insurance contracts provide that if the insurer and the insured cannot agree on the value of the property or the amount of the loss, either party may make a written demand for an appraisal. each party then selects their own appraiser and the appraisers perform their own independent evaluation. prior to the evaluation, the umpire is selected by the appraisers or the court is petitioned to appoint an umpire. if the two appraisers can agree on the value of the property or the amount of the loss, that amount is established and the process is concluded. if they cannot agree on the value of the property or the amount of the loss, then the matter is submitted to the umpire for resolu-tion. the umpire’s decision becomes binding only by a majority agreement (2 of 3).

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A WinD certified umpire® is defined as an individual who has successfully completed the four-hour WinD umpire certification program® AnD who has successfully met the guidelines and criteria set forth by WinD to be listed in the current WinD umpire Directory®. All prospective WinD certified umpires® must adhere to these guidelines:

• WinD certified umpires® have agreed to serve in a fair and impartial manner and will make a true, just and conscientious award according to the best of his/her knowledge, skill and judgement.

• WinD certified umpires® have agreed to personally view and inspect the subject property if requested by one of the appraisers.

• WinD certified umpires® have attested that he/she has read and agreed to adhere to WinD code of ethics for umpires in insurance Disputes® as adopted by the Windstorm insurance network, inc.

• WinD certified umpires® have submitted a Department of law enforcement criminal history form with the original application, and each year at renewal.each applicant is responsible for any fees associated with his/her obtaining or submitting this criminal history form.

• WinD certified umpires® have agreed to obtain the WinD umpire certification® class within two years of application, and have agreed to renew certification every three years thereafter as a condition to maintaining a listing in the WinD umpire Directory®.

• WinD certified umpires® have paid WinD annual dues to remain a mem-ber in good standing of WinD, and have paid the annual fee for inclusion in the WinD umpire Directory®.


WIND Certified Umpire Guidelines®

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the WinD umpire certification program® is the first curriculum devoted to training professionals who serve as umpires in property insurance apprais-als. it was developed in 2003 by a group of attorneys, adjusters, and consul-tants, and seeks to enhance the professionalism of those offering umpire ser-vices. the program, which offers both an WinD umpire certification® class and an WinD umpire Advanced training/recertification class®, is also a valuable tool for those wanting to further their understanding of the insurance appraisal process. both classes have been taught to hundreds of profession-als since the first class in 2003.

the four-hour WinD umpire certification® class provides the necessary certi-fication to anyone who wishes to be included in the WinD umpire Directory® or those wanting to further enhance their professional umpire cre-dentials. the course focuses on ethics and professionalism, process, case law and the “how to” of acting as an umpire, as well as techniques, forms, awards, and more.

the WinD umpire Advanced training/recertification® class was introduced at the 2008 Windstorm insurance conference. this four-hour class is designed to provide an interactive learning experience. real-life scenarios are utilized to promote discussion of the duties and responsibilities of the umpire. common issues and problems that often arise during an appraisal are addressed, as well as effective methods and techniques to facilitate an appraisal from beginning to conclusion. the class also includes a discussion of ethical considerations and changes in case law impacting the appraisal process.

please note that completing the WinD umpire certification® class(es) does not guarantee automatic admission into the WinD umpire Directory®. upon completion of the four-hour class, professionals further their credentials by becoming a WinD certified umpire® by successfully meeting the strict guide-lines and criteria set forth by WinD to be listed in the WinD umpire Directory®.

the WinD umpire certification® courses are offered each year at the annual Windstorm insurance conference held in late January. for more information on classes, please visit the WinD website at www.windnetwork.com.

WIND UmpireCertification Program®

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THE CODE OF ETHICS FOR UMPIRES IN INSURANCE APPRAISALSWINDSTORM INSURANCE NETWORK, INC.Effective February 2005, Revised September 2007

the code of ethics for umpires in insurance Appraisals was prepared in 2004 by the umpire Directory committee of Windstorm insurance network, inc. and approved by the officers and board of Directors at its meeting on August 3, 2004. pursuant to the bylaws of the organization, the code was adopted by the members at the Annual business meeting in february 2005 at the annual Windstorm insurance conference®.PREAMBLE:

the use of appraisal to resolve insurance disputes has grown extensively. persons who act as umpires therefore undertake serious responsibilities to the public, as well as to the parties. those responsibilities include important ethical obligations.

few cases of unethical behavior by umpires have arisen. nevertheless, this code sets forth generally accepted standards of ethical conduct for the guidance of umpires, in the hope of contributing to the maintenance of high standards and continued confidence in the process of Appraisal.

Although most proceedings are Appraised pursuant to an insurance contract and voluntary agreement of the parties, certain disputes are submitted to Appraisal by the court. in all such cases, the persons who have the power to decide should observe fundamental standards of ethical conduct. in this code, the person is called “umpire.”

umpires, like judges, have the power to decide cases. However, unlike full-time judges, umpires are usually engaged in other occupations before, during, and after the time that they serve as umpires. often, umpires are purposely chosen from the same trade or industry as the parties in order to bring specialknowledge to the task of deciding the pending issues. this code recognizes these fundamental differences between umpires and judges.

NOTE ON CONSTRUCTION:

various aspects of the conduct of umpires, including some matters covered by this code, may also be governed by agreements of the parties described in any memorandum of Appraisal, arbitration rules to which the parties have agreed, applicable law, or other applicable ethics rules.

All provisions of this code should therefore be read as subject to contrary provisions of applicable law. they should also be read as subject to contrary agreements of the parties. nevertheless, this code imposes no obligation on any umpire to act in a manner inconsistent with the umpire’s fundamental duty to preserve the integrity and fairness of the Appraisal process.

canons i through viii of this code apply to all umpires participating in the Appraisal process.

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CANON I. AN UMPIRE SHOULD UPHOLD THE INTEGRITY AND FAIRNESS OF THE APPRAISAL PROCESS.

A. An umpire has a responsibility not only to the parties but also to the process of appraisal itself, and must observe high standards of conduct so that the integrity and fairness of the process will be preserved. Accordingly, an umpire should recognize a responsibility to the public, to the parties whose rights will be decided, and to all other participants in the proceeding.

b. one should accept appointment as an umpire only if fully satisfied:(1) that he or she can serve impartially;

(2) that he or she can serve independently from the parties, potential witnesses, and the appraisers;

(3) that he or she is competent to serve; and

(4) that he or she can be available to commence the appraisal in accordance with the requirements of the proceeding and thereafter to devote the time and attention to its completion that the parties are reasonably entitled to expect.

c. After accepting an appointment and while serving as an umpire, a person should avoid entering into any business, professional, or personal relationship, or acquiring any financial or personal interest, which is likely to affect impartial-ity or which might reasonably create the appearance of partiality. for a reason-able period of time after the decision of a case, persons who have served as umpires should avoid entering into any such relationship, or acquiring any such interest, in circumstances which might reasonably create the appearance that they had been influenced in the appraisal by the anticipation or expectation ofthe relationship or interest. existence of any of the matters or circumstances described in this paragraph c does not render it unethical for one to serve as an umpire where the parties have consented to the umpire's appointment or continued services following full disclosure of the relevant facts in accordance with canon ii.

D. umpires should conduct themselves in a way that is fair to all parties and should not be swayed by outside pressure, public clamor, and fear of criticism or self-interest. they should avoid conduct and statements that give the appear-ance of partiality toward or against any party.

e. When an umpire’s authority is derived from the agreement of the parties, an umpire should neither exceed that authority nor do less than is required to exercise that authority completely. Where the agreement of the parties sets forth procedures to be followed in conducting the appraisal or refers to rules to befollowed, it is the obligation of the umpire to comply with such procedures or rules. An umpire has no ethical obligation to comply with any agreement, procedures or rules that are unlawful or that, in the umpire’s judgment, would be inconsistent with this code.

f. An umpire should conduct the appraisal process so as to advance the fair and efficient resolution of the matters submitted for decision.

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An umpire should make all reasonable efforts to prevent delaying tactics,harassment of parties or other participants, or other abuse or disruption of the appraisal process.

g. the ethical obligations of an umpire begin upon acceptance of the appointment and continue throughout all stages of the proceeding. in addition, as set forth in this code, certain ethical obligations begin as soon as a person is requested to serve as an umpire and certain ethical obligations continueafter the decision in the proceeding has been given to the parties.

H. once an umpire has accepted an appointment, the umpire should not with-draw or abandon the appointment unless compelled to do so by unanticipated circumstances that would render it impossible or impracticable to continue. When an umpire is to be compensated for his or her services, the umpire maywithdraw if the parties fail or refuse to provide for payment of the compensation as agreed.

i. An umpire who withdraws prior to the completion of the appraisal, whether upon the umpire’s initiative or upon the request of one or more of the parties, should take reasonable steps to protect the interests of the parties in the apprais-al, including return of evidentiary materials and protection of confidentiality.

Comment to Canon I

A prospective umpire is not necessarily partial or prejudiced by having acquired knowledge of the parties, the applicable law or the customs and practices of the business involved. umpires may also have special experience or expertise in the areas of business, commerce, or technology which are involved in the appraisal. umpires do not contravene this canon if, by virtue of such experience or exper-tise, they have views on certain general issues likely to arise in the Appraisal, but an umpire may not have prejudged any of the specific factual determina-tions to be addressed during the Appraisal.

During an appraisal, the umpire may engage in discourse with the parties or their counsel, draw out arguments or contentions, comment on the law or evidence, make interim rulings, and otherwise control or direct the appraisal. these activities are integral parts of an Appraisal. paragraph D of canon i is not intended to preclude or limit either full discussion of the issues during the course of the Appraisal or the umpire’s management of the proceeding.

CANON II. AN UMPIRE SHOULD DISCLOSE ANY INTEREST OR RELATION-SHIP LIKELY TO AFFECT IMPARTIALITY OR WHICH MIGHT CREATE AN APPEARANCE OF PARTIALITY.

A. persons who are requested to serve as umpires should, before accepting, disclose:

(1) any known direct or indirect financial or personal interest in the outcome of the appraisal;

(2) any known existing or past financial, business, professional or personal relationships which might reasonably affect impartiality or lack of independence in the eyes of any of the parties. for example, prospective umpires should

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disclose any such relationships which they personally have with any party orits lawyer, with any appraiser on the panel, or with any individual whom they have been told will be a witness. they should also disclose any such relation-ships involving their families or household members or their current employers, partners, or professional or business associates that can be ascertained by reasonable efforts;

(3) the nature and extent of any prior knowledge they may have of the dispute; and

(4) any other matters, relationships, or interests which they are obligated to disclose by the agreement of the parties, the rules or practices of an institution, or applicable law regulating umpire disclosures.

b. persons who are requested to accept appointment as umpire should make a reasonable effort to inform themselves of any interests or relationships described in paragraph A.

c. the obligation to disclose interests or relationships described in paragraph A is a continuing duty which requires a person who accepts appointment as an arbitrator to disclose, as soon as practicable, at any stage of the appraisal, any such interests or relationships which may arise, or which are recalled ordiscovered.

D. Any doubt as to whether or not disclosure is to be made should be resolved in favor of disclosure.

e. Disclosure should be made to all parties unless other procedures for disclosure are provided in the agreement of the parties, applicable rules or practices of an institution or by law.

f. When parties, with knowledge of a person’s interests and relationships, never-theless desire that person to serve as an umpire, that person may properly serve.

g. if an umpire is requested by all parties to withdraw, the umpire must do so. if an umpire is requested to withdraw by less than all of the parties because of alleged partiality, the umpire should withdraw unless either of the following circumstances exists:

(1) An agreement of the parties, or Appraisal rules agreed to by the parties, or applicable law establishes procedures for determining challenges to umpires, in which case those procedures should be followed; or

(2) in the absence of applicable procedures, if the umpire, after carefully consid-ering the matter, determines that the reason for the challenge is not substantial, and that he or she can nevertheless act and decide the case impartially and fairly. H. if compliance by a prospective umpire with any provision of this code would require disclosure of confidential or privileged information, the prospec-tive umpire should either:

(1) secure the consent to the disclosure from the person who furnished the information or the holder of the privilege; or

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(2) Withdraw.

CANON III. AN UMPIRE SHOULD AVOID IMPROPRIETY OR THE APPEARANCE OF IMPROPRIETY IN COMMUNICATING WITH PARTIES.

A. if a memorandum of Appraisal establishes the manner or content of com-munications between the umpire and the Appraisers, the umpire should follow those procedures, notwithstanding any contrary provision of paragraphs b and c.b. An umpire or prospective umpire should not discuss a proceeding with any party in the absence of any other party, except in any of the following circumstances:(1) When the appointment of a prospective umpire is being considered, the prospective umpire:(a) may ask about the identities of the parties, counsel, or witnesses and the general nature of the case; and(b) may respond to inquiries from a party or its counsel designed to deter-mine his or her suitability and availability for the appointment. in any such dialogue, the prospective umpire may receive information from a party or its counsel disclosing the general nature of the dispute, but should not permit them to discuss the merits of the case.c. unless otherwise provided in this canon, in applicable arbitration rules or in an agreement of the parties, whenever an umpire communicates in writing with one Appraiser, the umpire should at the same time send a copy of the communication to other Appraisers.CANON IV. AN UMPIRE SHOULD CONDUCT THE PROCEEDINGS FAIRLY AND DILIGENTLY.A. An umpire should conduct the proceedings in an even-handed manner. the umpire should be patient and courteous to the parties, their representa-tives, and the witnesses; and, he or she should always encourage similar conduct by all participants.b. the umpire should allow each Appraiser a fair opportunity to present its evidence and arguments.c. When the umpire determines that more information than has been presented by the parties is required to decide the case, it is not improper for the umpire to ask questions, call witnesses, and request documents or other evidence, including expert testimony.D. upon the request of either or both Appraisers the umpire should person-ally inspect any available damaged property.e. Although it is not improper for an umpire to suggest to the parties that they discuss the possibility of settlement or the use of mediation, or other dispute resolution processes, an umpire should not exert pressure on any party to settle or to utilize other dispute resolution processes. An umpire should not bepresent or otherwise participate in settlement discussions or act as a mediator, unless requested to do so by all parties.

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CANON V. AN UMPIRE SHOULD MAKE DECISIONS IN A JUST, INDEPENDENT AND DELIBERATE MANNER.

A. the umpire should, after careful deliberation, decide all issues submitted for determination. An umpire should decide no other issues.

b. An umpire should decide all matters justly, exercising independent judg-ment, and should not permit outside pressure to affect the decision.

c. An umpire should not delegate the duty to decide to any other person.

D. in the event that both appraisers agree upon a settlement of issues in dispute and request the umpire to embody that agreement in an award, the umpire may do so.

CANON VI. AN UMPIRE SHOULD BE FAITHFUL TO THE RELATIONSHIP OF TRUST AND CONFIDENTIALITY INHERENT IN THAT OFFICE.

A. An umpire is in a relationship of trust to the parties and should not, at any time, use confidential information acquired during the Appraisal process to gain personal advantage or advantage for others, or to affect adversely the interest of another.

b. the umpire should keep confidential all matters relating to the Appraisal process and decision. An umpire may obtain help from an associate, a research assistant or other persons in connection with reaching his or her decision.

c. it is not proper at any time for an umpire to inform anyone of any deci-sion in advance of the time it is given to all parties. it is not proper for the umpire to inform anyone about the substance of the deliberations of the Appraisers. After an appraisal award has been made, it is not proper for an umpire to assist in proceedings to enforce or challenge the award.

CANON VII. AN UMPIRE SHOULD ADHERE TO STANDARDS OF INTEGRITY AND FAIRNESS WHEN MAKING ARRANGEMENTS FOR COMPENSATION AND REIMBURSEMENT OF EXPENSES.

A. umpires who are to be compensated for their services or reimbursed for their expenses shall adhere to standards of integrity and fairness in making arrangements for such payments.

b. certain practices relating to payments are generally recognized as tend-ing to preserve the integrity and fairness of the arbitration process. these practices include:

(1) before the umpire finally accepts appointment, the basis of payment, including any cancellation fee, compensation in the event of withdrawal and compensation for study and preparation time, and all other charges, should be established.

(2) umpires should not, absent extraordinary circumstances, request increas-es in the basis of their compensation during the course of a proceeding.

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(3) umpires should not withhold any decision or award pending payment by any or either party for the services of the umpire.

CANON VIII. AN UMPIRE MAY ENGAGE IN ADVERTISING OR PROMOTION OF UMPIRE SERVICES WHICH IS TRUTHFUL AND ACCURATE.

A. Advertising or promotion of an individual's willingness or availability to serve as an umpire must be accurate and unlikely to mislead. Any statements about the quality of the umpire's work or the success of the umpire's practice must be truthful.

b. Advertising and promotion must not imply any willingness to accept an appointment otherwise than in accordance with this code.

Comment to Canon VIII

this canon does not preclude an umpire from printing, publishing, or dissemi-nating advertisements conforming to these standards in any electronic or print medium, from making personal presentations to prospective users of umpire services conforming to such standards or from responding to inquiries con-cerning the umpire's availability, qualifications, experience, or fee arrange-ments.

please note that the code of ethics for umpires in insurance Appraisals is a living document. it is submitted to the organization for approval and can be modified or amended at future meetings.


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WIND Umpire Index by State/City

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StateCityLastNameFirstNameOccupationPage

AL Florence Goodson Cliff Appraiser 38FL Arcadia Ahrens Gary L. Public Adjuster 21FL Boca Raton Madsen Gary Inspector 52FL Boca Raton Roth Gregory Appraiser 65FL Boca Raton Shriberg Ken Appraiser 70FL Boca Raton Wiggins Richard C. Appraiser 82FL Boynton Beach Lipnack Martin I. Dispute Resolution Neutral 49FL Coconut Creek Pyka Justin Engineer 63FL Coconut Creek Ruskin Michael Appraiser 66FL Cooper City Salmon John W. Mediator 67FL Coral Gables Feder Gary CPA 34FL Davie Gale David W. Independent Adjuster 35FL Englewood Hisey David C. Appraiser 42FL Ft. Lauderdale Alfieri Mark A. Appraiser 22FL Ft. Lauderdale Anidjar B. Joel Public Adjuster 25FL Ft. Lauderdale Borque Hilal F. Independent Adjuster 28FL Ft. Lauderdale Congdon Ray General Contractor 32FL Ft. Lauderdale Loughren Joseph M. Attorney 50FL Ft. Lauderdale Smith Kevin S. Independent Adjuster 71FL Hollywood Middleton Paul General Adjuster 54FL Hollywood Upegui Jaime Independent Adjuster 76FL Lake Mary Reichle Jim Adjuster 64FL Lakeland Green Alan D. Restoration Contractor 39FL Maitland Brown Janet L. Attorney 29FL Miami Ashley Edward L. Appraiser 27FL Miami Leiby Larry R. Dispute Resolution Neutral 48FL Miami McLellan Gregory Engineer 53FL Miami Pepper John Engineer 61FL Miami Santiago David Adjuster 68FL Molino Reichle Jim Adjuster 64FL New Port Richey Hatcher Felix D. Top Adjuster 40FL New Smyrna Beach Kennedy Doyle Engineer 46FL Orlando Luby, AIC Daniel J. Appraiser 51FL Orlando Voelpel, III John A. Independent Adjuster 77FL Orlando Wikstrom Arve A. Mediator 83FL Palm Bay Mormile Dominic Public Adjuster 56FL Palm Beach Gardens Kapas Peter C. Appraiser 44

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FL Palm Harbor Murphy Donald J. Mediator 58FL Pensacola Garretson Charles C. Attorney 36FL Pensacola Schofield Michael J. Attorney 69FL Pompano Beach Peschl Clemens Restoration Contractor 62FL St. Petersburg Reichle Jim Adjuster 64FL Stuart Kugler Craig Independent Adjuster 47FL Stuart Weber Kenneth J. General Adjuster 80FL Tampa Abreu Rafael R. Independent Adjuster 20FL Tampa Alvarez F. Dennis Attorney 23FL Tampa Ambrose Philip General Adjuster 24FL Tampa Danahy Matthew R. Attorney 33FL Tampa Garrett Patrick H. Public Adjuster 37FL Tampa Tutwiler Charles Public Adjuster 74FL Tampa Tutwiler Richard P. Public Adjuster 75FL Tampa Weber Howard Attorney 79FL Tavares Morgan James Mike Forensic Accountant 55GA Atlanta Kugler Craig Independent Adjuster 47GA Johns Creek Mullen John A. Construction Consultant 57GA Valdosta Taylor Theodore J. Adjuster 73LA New Orleans Garretson Charles C. Attorney 36MA Boston Antonellis Anthony J. Attorney 26MI Birmingham Orr Henry D. Public Adjuster 59MO Saint Charles Keary Timothy R. Independent Adjuster 45NJ Parsippany Cerbone Carl A. Contractor 30PA Bali Cywnyd Straff Ira L. Adjuster 72TN Knoxville Chapman David P. Engineer 31TX Conroe Whedbee Justin Independent Adjuster 81TX Cypress Hromas Kevin B. Appraiser 43TX Irving Watson D.H. Engineer 78TX Richardson Patrick Steve R. Appraiser 60TX Tyler Hayes Tommy Construction Consultant 41

StateCityLastNameFirstNameOccupationPage

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WIND Umpire Index by Occupation

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Occupation State City LastName FirstName Page

Adjuster FL Lake Mary Reichle Jim 64Adjuster FL Miami Santiago David 68Adjuster FL Molino Reichle Jim 64Adjuster FL St. Petersburg Reichle Jim 64Adjuster GA Valdosta Taylor Theodore J. 73Adjuster PA Bali Cywnyd Straff Ira L. 72Appraiser AL Florence Goodson Cliff 38Appraiser FL Boca Raton Roth Gregory 65Appraiser FL Boca Raton Shriberg Ken 70Appraiser FL Boca Raton Wiggins Richard C. 82Appraiser FL Coconut Creek Ruskin Michael 66Appraiser FL Englewood Hisey David C. 42Appraiser FL Ft. Lauderdale Alfieri Mark A. 22Appraiser FL Miami Ashley Edward L. 27Appraiser FL Orlando Luby, AIC Daniel J. 51Appraiser FL Palm Beach Gardens Kapas Peter C. 44Appraiser TX Cypress Hromas Kevin B. 43Appraiser TX Richardson Patrick Steve R. 60Attorney FL Ft. Lauderdale Loughren Joseph M. 50Attorney FL Maitland Brown Janet L. 29Attorney FL Pensacola Garretson Charles C. 36Attorney FL Pensacola Schofield Michael J. 69Attorney FL Tampa Alvarez F. Dennis 23Attorney FL Tampa Danahy Matthew R. 33Attorney FL Tampa Weber Howard 79Attorney LA New Orleans Garretson Charles C. 36Attorney MA Boston Antonellis Anthony J. 26Construction Consultant GA Johns Creek Mullen John A. 57Construction Consultant TX Tyler Hayes Tommy 41Contractor NJ Parsippany Cerbone Carl A. 30CPA FL Coral Gables Feder Gary 34Dispute Resolution Neutral FL Boynton Beach Lipnack Martin I. 49Dispute Resolution Neutral FL Miami Leiby Larry R. 48Engineer FL Coconut Creek Pyka Justin 63Engineer FL Miami McLellan Gregory 53Engineer FL Miami Pepper John 61Engineer FL New Smyrna Beach Kennedy Doyle 46

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Occupation State City LastName FirstName Page Occupation State City LastName FirstName Page

Engineer TN Knoxville Chapman David P. 31Engineer TX Irving Watson D.H. 78Forensic Accountant FL Tavares Morgan James Mike 55General Adjuster FL Hollywood Middleton Paul 54General Adjuster FL Stuart Weber Kenneth J. 80General Adjuster FL Tampa Ambrose Philip 24General Contractor FL Ft. Lauderdale Congdon Ray 32Independent Adjuster FL Davie Gale David W. 35Independent Adjuster FL Ft. Lauderdale Borque Hilal F. 28Independent Adjuster FL Ft. Lauderdale Smith Kevin S. 71Independent Adjuster FL Hollywood Upegui Jaime 76Independent Adjuster FL Orlando Voelpel, III John A. 77Independent Adjuster FL Stuart Kugler Craig 47Independent Adjuster FL Tampa Abreu Rafael R. 20Independent Adjuster GA Atlanta Kugler Craig 47Independent Adjuster MO Saint Charles Keary Timothy R. 45Independent Adjuster TX Conroe Whedbee Justin 81Inspector FL Boca Raton Madsen Gary 52Mediator FL Cooper City Salmon John W. 67Mediator FL Orlando Wikstrom Arve A. 83Mediator FL Palm Harbor Murphy Donald J. 58Public Adjuster FL Arcadia Ahrens Gary L. 21Public Adjuster FL Ft. Lauderdale Anidjar B. Joel 25Public Adjuster FL Palm Bay Mormile Dominic 56Public Adjuster FL Tampa Garrett Patrick H. 37Public Adjuster FL Tampa Tutwiler Charles 74Public Adjuster FL Tampa Tutwiler Richard P. 75Public Adjuster MI Birmingham Orr Henry D. 59Restoration Contractor FL Lakeland Green Alan D. 39Restoration Contractor FL Pompano Beach Peschl Clemens 62Top Adjuster FL New Port Richey Hatcher Felix D. 40

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2013WIND Umpire

Directory®

UMPIRE DIRECTORY

Celebrating 10 years

2003-2013

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Rafael R. Abreu REA Services Inc. 8870 n. Himes Avenue tampa, fl 33614tel: 813-333-6795 • fax: 866-387-2292email: [email protected]

Present Occupation:independent Adjuster

Professional Licensures:florida, All lines independent Adjuster, lic. #A000385 texas, All lines independent Adjuster, lic. #1397033 south carolina, All lines independent Adjuster, lic. #111314 north carolina, All lines independent Adjuster, lic. #0003552327 nfip mobile Home, residential, commercial, condominium, lic. #03010271 HAAg engineering, certified residential & commercial roof inspector, lic. #200811100

Other Relevant Information Relating to Ability To Serve As An Umpire:professional umpire, appraiser with a strong knowledge of construction 36 years experience in handling residential, commercial, conominium and flood losses. Have the highest integrity, fair and impartial.

Industry Experience:total experience: 36 yearsinsurance company: 29 years independent Adjuster: 7 years

Educational/Professional Background:

st peter’s college, b.s. marketing management, 1975; techcor, property construction and estimating, 1980; American educational institute, pcls, 2002; HAAg engineering, certified residential & commercial roof inspector 2008. Attended numerous insurance & construction classes, seminars and conferences.

Windstorm Insurance Network Umpire Certification, 2012


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Gary L. AhrensAA Florida Public Adjusting Agency, LLC p.o. box 630 Arcadia, fl 34266tel: 941-661-9361 • fax: 888-993-3760email: [email protected]: www.aafpaa.com

Present Occupation:public Adjuster

Professional Licensures:public Adjuster, All lines (0320), lic. #A002288, Active, original issue 2007

Other Relevant Information Relating to Ability To Serve As An Umpire:

Knowledge of policy, scope of damages, & accurate repair estimates should determine the amount of the loss rather than professional alliances or personal opinions. An umpire should assist in settling differences in the appraisal by encouraging appraisers to prepare proper estimates & support for their positions when their views differ. licensed for 10 years as an independent Adjuster, and knowledge of policies, building codes, and Xactimate software, combines in an honest and fair appraisal. He is not afraid to make hard decisions.

Industry Experience: total experience: 29 years independent Adjuster: 10 yearspublic Adjuster: 6 yearslicensed florida tile and marble contractor: 14 years


bachelor of Arts, bob Jones university, 1978 Adjuster training, crawford university, 1999florida Association of public insurance Adjusters, 2007iAuA certified property insurance umpire, cpi, 2012 iAuA certified property insurance umpire, cpiA, 2013 Xactimate certified: level 3 (expert certification) 2009-2013



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Mark A. AlfieriAlfieri & Associates Appraisal Services (AAAS, Inc.)6278 n. federal Hwy., suite 140fort lauderdale, fl 33308 tel: 949-939-3847 • fax: 941-827-9855email: [email protected]

Present Occupation:

Appraiser/claim consultant

Professional Licensures:

florida - iA/p&c - lic. #e131147, 2013texas - iA/p&c - lic. #1225732, 2013oklahoma - iA/p&c - lic. #183387, 2013


strong interpersonal skills and ability to negotiate complex propertyclaim issues. multiple commendations from superiors and clients in relation to claim settlements and professionalism. Industry Experience:

total experience: 13 yearsindependent Adjuster/Appraiser: 12 years Appraiser/umpire: 8 yearsgeneral contractor/estimator: 13 yearsloss consultant: 8 years


bA Degree in business Administration/finance, california state university, fullerton - 1989Additional education in geology -1989Advanced Xactimate certification Advanced subrogation certification Appraisal & Disputed claims resolution Haag engineering, multiple certifications california earthquake certification sinkhole certification extensive knowledge in residential/commercial construction Attended numerous seminars and professional development workshops

Windstorm Insurance Network Advanced Umpire Certification, 2013


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F. Dennis AlvarezBarr, Murman, Tonelli, PA201 e. Kennedy blvd., suite 1700tampa, fl 33602tel: 813-574-3445 • fax: 813-229-2254email: [email protected]: www.barrmurman.com

Present Occupation:

Attorney/retired circuit Judge


florida bar - 1974, bar number - 0178493. licensed - u.s. District court, middle District of florida, u.s. circuit court of Appeals, 5th and 11th circuit, u.s. supreme court, certified federal and state mediator in AAA Arbitrator, special master and certified umpire - 2004 through present.


county court Judge in Hillsborough county from 1981 to 1984. circuit court Judge 1984-2001; chief circuit Judge - 1988-2001 chairman florida conference of circuit Judges; president of usf Alumni Association; full time mediator/Arbitrator/umpire/special master proud recipient of many com-munity service awards Hispanic man of the year Award and outstanding Jurist in the state of florida Award for the Dedication to the preservation of rights & Access to courts. certified umpire since 2004 & handled approxi-mately 450 appraisals as neutral.

Industry Experience:

total experience: 39 yearsJudge: 21 yearsmediator: 13 yearscertified umpire: 9 years


st. petersburg Junior college, A.A., 1967university of south florida, b.A., business, 1969south texas college of law, Juris Doctor, 1974Admitted to practice in all florida courts, as well as federal District, circuit court of Appeals and florida supreme courtAdvanced Judicial college, 1982, 1983, 1984



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Philip L. AmbroseEngle Martin & Associates, Inc. 13037 West linebaugh Avenue, suite 101 tampa, fl 33626tel: 813-855-1580 • fax: 813-855-1590email: [email protected]: www.englemartin.com

Present Occupation:executive general Adjuster/principal

Professional Licensures:resident ind. p & c Adjuster - florida, lic# e173818 (2005 - current) non-resident Adjuster - licensed in Al, Ar, lA, ms, nc, oK, ny, tX, vt, Wy

Other Relevant Information Relating to Ability To Serve As An Umpire:twenty-seven (27) years of claims Adjusting/claims management experience specializing in large & complex claim Adjusting since 1993. executive general Adjuster since 1998. licensed roofing contractor - Jefferson, co., 1983.


total experience: 27 yearsindependent Adjuster: 4 years insurance company: 22 yearscontractor: 5 years


odessa Jr. college, odessa, tX., Accounting metro state college Denver, co., business Aic, Associate in claimscpcu, 1-6/business interruption school, gAbcalifornia earthquake certification



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B. Joel AnidjarAction Public Adjusters, LLC 4913 sW 32 Wayfort lauderdale, fl 33312tel: 954-709-4255 • fax: 954-337-9271email: [email protected]: www.actionpublicadjusters.com

Present Occupation:public insurance Adjuster


All lines 320 issue, 04/28/2010, florida license - current Industry Experience:

total experience: 4 yearspublic insurance Adjuster: 4 years

Educational/Promotional Background:

completed High schoolserved in israeli militaryone year of college in bcc



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Anthony J. Antonellis Sloane and Walsh, LLP3 center plazaboston, mA 02108tel: 617-523-6010 • fax: 617-227-0927email: [email protected]: www.sloanewalsh.com

Present Occupation:Attorney


Attorney: mA, lic. #557964 admitted July 1991 - current nH, lic. #19361 admitted July 2009 - current ct, lic. #434358 admitted January 2013 - current


Anthony J. Antonellis is a senior partner at sloane and Walsh. Anthony focuses his practice on the representation of individuals and businesses engaged in civil litigation before state and federal trial courts throughout new england. the focus of mr. Antonellis’ practice revolves around insur-ance law involving large commercial and institutional property losses, person-al property losses, litigation involving environmental law, construction defects, fires, large water losses, and large business income losses. mr. Antonellis also serves as counsel in appraisal matters and litigates insurance coverage disputes. mr. Antonellis has extensive practical experience in both construc-tion and insurance (having worked in both industries). mr. Antonellis also serves as an appraiser and umpire on complex property matters.


total experience: 31 yearsinsurance company: 4 yearsAttorney plaintiff: 22 yearsAttorney Defense: 22 yearscontractor: 4 years

Educational/Promotional Background:

graduate of Wesleyan universitygraduate of suffolk law schoolgraduate of vale construction schoolAic designation from “the institutes” HAAg certified

Windstorm Insurance Network Umpire Certification, 2013Please note that it is up to the parties selecting the Umpire to check references and credentials and to arrange any payments for services. WIND does not endorse or guarantee the qualifications of any of the listed Umpires, nor make recommendations for any of the listed umpires.

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Edward L. Ashley Dash Construction Consultants, Inc. 18100 sW 97th Ave. miami, fl 33157tel: 305-282-1950 • fax: 305-255-1813email: [email protected]: [email protected]

Present Occupation:Appraiser/contractor


independant Adjuster, lic. #p238507, florida, 3 years real estate broker, lic. #bK574238, florida, 25 years, Active insurance-life, Accident & Health, lic. #212953, ohio,10 years, inactive


Dash construction consultants, inc., lic. #p92000007835 pres./reg.Agent, 1992 Dash realty, inc., lic. # p96000007177 broker/reg.Agent, 1998 current member of florida Windstorm certified Appraiser, since 2010current member of insurance Appraisal and umpire Association, inc. miami-Dade county Development process Advisory group member, 2012 code interpretation and expert opinions insurance restoration contractor, since 1992


total experience: 22 yearsinsurance company: 15 yearsindependent Adjuster: 3 yearsumpire/Appraiser: 20 yearscontractor: 22 years


Kent state university, 1970-1971 prudential life insurance licensing course, 1971 ford motor institute – business management course, 1979 ford motor institute – interpersonal skills Workshop, 1980 Hazco-Hazard communication laws certification, 1988era school of real estate Agent course,1988gold coast school of real estate broker course, 1995 flood certification claims Adjuster licensing certification, 2010

Windstorm Insurance Network Advanced Umpire Certification, 2008 - 2013


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Hilal F. BorqueAppraisal, Umpire, Consulting Services by Hilal, LLC 1860 ne 65th streetft lauderdale, fl 33308tel: 305-300-2794 • fax: 800-862-5234email: [email protected]: www.consultingservicesbyhilal.com

Present Occupation:Appraiser/consultant


Kentucky, lic. #806639louisiana, lic. #570437oklahoma, lic. #0100155217rhode island, lic. #2261283nfip, originally in 2009 - renewal 2013Alabama, independent Adjuster, lic. #0480869 florida, independent Adjuster, lic. #D034271 georgia, independent Adjuster, lic. #2729996 mississippi, independent Adjuster, lic. #10218399nevada, insurance Adjuster, lic. #710118north carolina, independent Adjuster, lic. #0003632190 texas, independent Adjuster, lic, #1628966 florida real estate license start year 2011, lic. #3256299 florida notary public, lic. #1309047


several years of claims experience in multiple states inclusive of upper claims management, supervisory level, field and inside claims handling for insurance and tpA companies. my initial two years of homeowners claims experience was as a pA. Active member in several claims associations. i am known for fairness and standing up for what is right.Industry Experience:

total experience: 13 yearsinsurance company: 5 yearsindependent Adjuster: 6 yearspublic Adjuster: 2 yearsumpire: 5 yearsEducational/Professional Background:

fAu bA international business & finance citizens gA, mcm certfied citizens Wind mitigation inspector state farm certified towerhill certified nationwide certified progressive certfied nfip fl-notary public fl-realtor sales Associate


Please note that it is up to the parties selecting the Umpire to check refer-ences and credentials and to arrange any payments for services. WIND does not endorse or guarantee the qualifications of any of the listed Umpires, nor make recommenda-tions for any of the listed umpires.

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Janet L. BrownBoehm Brown Harwood, P.A.1060 maitland center commons, ste. 365maitland, fl 32751tel: 407-660-0990 • fax: 407-660-5052email: [email protected]: www.boehmbrown.com

Present Occupation:AttorneyProfessional Licensures:

florida, Attorney, lic# 0226629, 1977 - currentmediator, florida supreme court, 1995 - current


representation of property insurers for over 35 years, during which has served as an umpire, both in appraisal proceedings and in American Arbitration Association matters. she is also a certified circuit mediator, certified civil trial and cpcu.


total year experience: 36 yearsAttorney (Defense): 36 yearsmediator: 17 years Educational/Professional Background:

cpcu Designation, 1987florida bar board certified civil trial lawyerArbitrator, American Arbitration Associationcertified circuit court mediatorDelegate, American people Ambassador program to china, may, 1995product liability insurance and tort law Delegate-American/german trial Demonstration to chinese Judges, 19981997, Andrew c. Hecker memorial Award from the ttips section of AbA 1999, cottey college Distinguished Alumna citation; 2006, plrb/lirb claims conference, outstanding presentations Awardcottey college board of trusteesWinD president, 2002 - 20032010, WinD presidential recognition Award



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Carl A. Cerbone Cerdel Construction Co., Inc.120 park roadparsippany, nJ 07054tel: 973-539-8225 • fax: 973-539-1061email: [email protected]: www.cerdelconstruction.com

Present Occupation:

contractor/consultant/litigator/Appraiser


new Jersey, general contractor, lic. #13vH00699600, current new Jersey, registered builder, lic. #036523, currentflorida, general contractor, lic. #p14451, current


member, American society of professional estimators Approved expert in 16 states member, 12 building trade Associations Appointed umpire by District and superior courts in new Jersey, new york, connecticut, pennsylvania, florida, texas, ohio, california, new Hampshire, north carolina, south carolina, missouri, mississippi and louisiana


total experience: 45 yearscontractor: 45 years insurance company: 45 yearsmediator: 45 years


b.A., fairleigh Dickinson university, 1959 certificate, Hunter school of exterior Design, 1970 certificate, rutgers university, principles of Zoning Administration, 1973 certificate, rutgers university, legal Aspects of planning and Zoning, 1974 certificate, Drexel university, planning and land use controls, 1973 Windstorm insurance network, Appraiser certification, 2013



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David P. Chapman Ph.D., P.E.Construction Engineering Consultants, LLC 610 south gay streetKnoxville, tn 37902tel: 865-254-6957 email: [email protected]: www.constructionengineeringconsultants.com

Present Occupation:professional engineer


tennessee, pe, lic. #112519, issued 9/2009, currently Active Alabama, pe, lic. #32573-e, issued 3/2012, currently Activegeorgia, professional engineer, lic. #pe037914, issued 4/13, currently Active


i have served as principle investigator for approximately 120 assignments related to residential and commercial property losses. i have served as both an expert witness and/or consulting expert for approximately 75 cases relat-ed to construction defects, construction estimating, construction claims, struc-tural failures, products liability, and construction scheduling.


total experience: 11 yearsengineer: 8 years


b.s., civil engineering, 2003 m.s., construction engineering, 2005 ph.D., civil engineering, 2008



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Ray Congdon, GC, CPAU Florida GC, Inc.3325 griffin road, ste.106 ft. lauderdale, fl 33312-5500tel: 954-963-7575 • fax: 954-963-7570email: [email protected]

Present Occupation:general contractor


general contractor fl lic. #cgc1509838, 2005, current iA, south carolina, 1989, florida, 1992, california, 1994, north carolina, 1996, pA, florida, lic. #A052792 2005, current nfip flood certified, lic. #06010224, 1990, current rrp (lead paint) cert. #r-1-18349-12-08802, current


20+ years in construction as general contractor, superintendent, foreman, carpenter and salesman on residential, commercial and federal projects. insurance repair contractor including Hurricane Hugo wind & wave dam-age and fire, water and mold jobs. familiar with building code issues. 20+ years as a heavy property adjuster. settling liability, business interruption and property claims on industrial, commercial, municipal, and agricultural facili-ties, high-rise condominiums and office buildings, restaurants, and shopping centers, as well as all types of residential property.


total years experience: 43 yearsinsurance company: 1 yearindependent Adjuster: 14 yearspublic insurance Adjuster: 7 yearsconstruction ind.: 21 years


b.A. business with construction minor, norwich universityinsurance Appraisal & umpire Association cpAu Designation, 2010 certified WinD Appraiser, 2012 property general Adjuster, 1992 nfip certified, 1990 Advanced Xactimate training, 2007 mold remediation training, 2004



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Mathew R. DanahyDanahy & Murray, PA 901 W. swann Avenuetampa, fl 33606tel: 813-258-3600 • fax: 813-258-3321email: [email protected]: www.danahyandmurray.com

Present Occupation:Attorney

Professional Licensures: Attorney, fl bar lic, #606693, 1986 - current


representation of insurers and insureds for 28 years in litigation, mediation, arbitration, and appraisals.


total experience: 28 yearsAttorney (plaintiff): 13 yearsAttorney (Defense) 15 years


university of florida, bacchelor of Arts, 1983stetson university college of law, Juris Doctor, 1986board certified civil trial lawyer, 2000 (re-certified through 2015)board certified civil trial Advocate, national board of trial Advocacy (re-certified through 2015)certified circuit and county court mediator by the florida supreme court, 1998 (re-certified through 2014)WinD board of DirectorsWindstorm insurance network umpire certification, 2005



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Gary N. Feder, CPA, P.A.Feder Mediation, Umpire & Neutral Servicesp.o. box 249177coral gables, fl 33124-9177tel: 305-667-7100 • tel: 718-568-0899email: [email protected]

Present Occupation:cpA/mediator


florida, certified public Accountant, (cpA), lic# Ac0007128, since 1978florida, supreme court certified mediator, lic# 2660 cfrDA, Appellate, circuit, family, Dependency and county court.


Will travel. extensive experience mediating thousands of windstorm insur-ance claims. umpired residential & commercial property losses.florida Dept. of financial services property & casualty mediator panels, commercial & residential property/Hurricane mediation programs, from 1991. financial neutral, including service as receiver & as foreclosure surplustrustee; and foreclosure, business interruption & storm sandy mediator.


total experience: 37 yearscpA/Accountant: 37 years mediator: 22 years umpire: 7 years


certified civil mediator (louisiana), pursuant to lA. r.s. 9:4106.member and cpAu, insurance Appraisal and umpire Association, inc., (iAuA)member of ficpA and south florida claims Association, (sfcA).Diplomate and past president, florida Academy of professional mediators.AAA insurance training program (state of florida), 1991.florida Dbpr certified as mediator for Homeowners’ Association Disputes.Appointed by fl supreme court to mediator Qualifications board, 2006-2010. florida supreme court Qualified Arbitrator.us DoJ/Keybridge foundation - ADA panel mediatorm.s., Accounting, 1976, b.b.A., Acounting, 1975Windstorm insurance network certified Appraiser, 2013

Windstorm Insurance Network Advanced Umpire Certifications, 2006 - 2012

Please note that it is up to the parties selecting the Umpire to check references and credentials and to arrange any payments for services. WIND does not endorse or guarantee the qualifications of any of the list-ed Umpires, nor make recommendations for any of the listed umpires.

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David W. Gale Gale Claims Service, Inc. 13762 West state road 84, ste. 412 Davie, fl 33325tel: 954-328-7880 • fax: 954-693-9701email: [email protected]: www.galeclaimsservice.com

Present Occupation:independent insurance Adjuster


florida, All lines independent Adjuster, lic. #A092108, current

Industry Experience:total experience: 12 yearsindependent Adjuster: 12 years

Educational/Professional Background:registered professional Adjuster (rpA), 2009nfip certified, 2009Haag certified roof inspector, 2007Associate in claims (Aic), insurance institute of America, 2002b.s., university of florida, psychology, 1986



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Charles C. Garretson, Esq. Charles C. Garretson 207 s. baylen streetpensacola, fl 32502

New Orleans Office:8025 st. charles Ave.new orleans, lA 70118tel: 850-438-5178 • fax: 850-432-4394email: [email protected]

Present Occupation:Attorney at law


florida, Attorney, lic. #716601, 1987 - currentlouisiana, Attorney, lic. #5939, 1968 - current Other Relevant Information Relating to Ability To Serve As An Umpire:

i have been practicing law for 45 years and have been selected to act as an umpire by the iAs, pAs and others in excess of 100 cases in the last 20 years.

i have had cases involving citizens, universal, state farm, Allstate, progressive, usAA, vanguard lloyds, Zurich and others. i have a substantial knowledge of construction technique. i think you will find my impartiality with-out question and i only act as an umpire. Industry Experience:

total experience: 45 years Attorney: 45 yearsumpire: 19 years

Educational/Professional Background:J.D., loyola law school, new orleans, 1968real estate broker, states of georgia and north carolinaAttorney licensed in louisiana in 1968Attorney licensed in florida, 1987



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Patrick H. Garrett North American Insurance Consultants, Inc. 11308 north 53rd streettampa, fl 33617 tel: 877-467-5677email: [email protected] • [email protected]

Present Occupation:public Adjuster


florida, Adjuster, lic. #A093884 georgia, Adjuster, lic. #661758south carolina, Adjuster, lic. #310412north carolina, Adjuster, lic. # 3573688 louisiana, Adjuster, lic. #578847mississippi, Adjuster, lic. #10010881ohio, Adjuster, lic. #996381new york, Adjuster, lic. #1276696new Jersey, Adjuster, lic. #1497697tennessee, Adjuster, lic. pendingflorida general contractor, lic. #cgc1504657


participated and involved with either the appraisal or mediation process since 1996 and expert witness since 1998. Worked within both the restorna-tion and new construction industry prior to becoming an adjuster.


total experience: 26 years general contractor: 11 yearspublic Adjuster: 18 yearsestimator: 26 years

Educational/Professional Background:b.A., university of south floridainsurance institute of America, Aic



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Cliff GoodsonAdvanced Claims Concepts, Inc.201 cox creek parkway southflorence, Al 35630tel: 386-334-8467 • fax: 407-641-9777email: [email protected]: www.acc-claims.com

Present Occupation:

Appraiser


Alabama, Appraiser, lic. #168648 georgia, Appraiser, lic. #107080florida, Appraiser, lic. #A100699 texas, Appraiser, lic. #1614430 mississippi, Appraiser, lic. #10047313south carolina, Appraiser, lic. #234261Haag certified roofing inspector/commercial & residential, lic. #200811107


cliff has handled tens of thousands of property claims in his career as well as many thousands of appraisals and hundreds of umpire files.

Industry Experience:total experience: 40 yearsinsurance company: 5 yearsindependent Adjuster: 35 years


Haag certified roofing inspector for commercial and residential roofs.



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Alan D. GreenGreen Construction Services, Inc. 2525 Dranefield road, ste.13lakeland, fl 33811tel: 800-691-2767 • fax: 863-619-5211email: [email protected]: www.green-construction.com

Present Occupation:

restoration contractor


state certified building contractor, lic. #cbco37944, 1987, current


iicrc/clean trust certified firm in water/fire/odor damage nAHb certifications - cgr, cAps, cgp


total experience: 27 yearscontractor: 25 years


bA from cedarville university in business Administration iicrc/clean trust certifications in water, fire and odor nAHb ceritfications in cgr, cAps, cgp



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Felix D. Hatcher Top Adjuster5942 river roadnew port richey, fl 34652tel: 727-858-1134 email: [email protected]: www.topadjuster.com

Present Occupation:general Adjuster

Professional Licensures: florida, Adjuster, lic. #A113575texas, Adjuster, lic. #1114203


ten years as president and ceo of Dean Hatcher insurance, inc. an all lines insurance agency. eighteen years as a property adjuster with experi-ence in mobile home, home owners, main street business, large and complexcommercial claims in excess of $5 million. experienced claim file reviewer with personal and commercial claims. certified sme (subject matter expert) for property claims estimates.


total experience: 28 yearscontractor: 3 yearsinsurance company: 4 yearsindependent Adjuster: 18 yearsAppraiser: 1 yearumpire: 1 year


florida insurance school, 1980, vail national institute. level 1, level 2 and level 3 Xactimate certified. experienced negotiator with Attorneys, contractors, public Adjusters and insurance companies.



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Tommy Hayes 1720 Kimwood lanetyler, tX 75703tel: 903-312-7822 • fax: 903-581-3945 email: [email protected]

Present Occupation:construction consultant


i have over 43 years of construction experience ranging from laborer to ceo, longest portion of that experience was in estimating and resolving disputes.

for part of the time i also was vp in charge of all field operation. member of tmcA and tAm. Also on texas Department of insurance mediator and umpire list.


total experience: 43 yearscontractor: 43 yearsmediator/Arbitrator: 2 yearsumpire: 2 years


bachelor of building construction from Auburn university. thesis was on cpm scheduling in the construction industry, Wrote a scheduling program. 30 Hour osHA safety, masonry bracing certification, trenching certification, and lead Abatement certification extensive experience in remolding both commercial and industrial.


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David C. Hisey HISI, Inc.p1444 Deer creek Driveenglewood, fl 34223tel: 941-685-5359 • fax: 941-475-4797email: [email protected]: www.hisinet.com

Present Occupation:

Adjuster/Appraiser/mediator


florida Adjuster, lic. #A120063, currentflorida supreme court mediator, certificate lic. #21116c, currentcie iAQA certified indoor environmentalist, lic. #01063, currentWinD certified Appraiser, currentWinD certified umpire, currentiAuA certified Appraiser, currentiAuA certified umpire, current


34 years experience in the insurance claims industry in both commercial & residential claims. i have handled claims in excess of $30 million dollars. proficient in Xactimate and promise a quick turnaround time on all assign-ments. i have knowledge of construction and roofing. i am highly experi-enced in the Appraisal process. i have handled over 1000 assignments as an appraiser and over 150 umpire assignments.


total experience: 34 yearsinsurance company: 17 yearsindependent Adjuster: 17 yearsiAQA: 11 yearsumpire: 9 years


WinD certified umpire, 2004, 2006, 2008, 2010, 2012 WinD certified Appraiser, Appraiser, 2011, 2013 florida supreme court certified mediator, 2006 iAQA, certified indoor environmentalist, 2002 HAAg, certified roofing inspector, 2006



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Kevin B. HromasUS Insurance Information, LLC16519 curio gray trailcypress, tX 77433tel: 713-416-8044 • fax: 888-297-2181email: [email protected]: www.KevinHromas.com

Present Occupation:

Appraiser/claims consultant


tX, independent Adjuster, lic. #614250, 1996fl, independent Adjuster, lic. #e117051, 2004oK, independent Adjuster, lic. #A299561, 2004nc public Adjuster, lic. #1313991, 2013nfip, lic. #06040100, 2004


certified property insurance umpire-cpiu, 2011member - insurance Appraiser and umpire Association, 2011member - American Association of insurance management consultants, 2012


total experience: 17 yearsinsurance company - Domestic: 7 yearsindependent Adjuster - Domestic: 10 yearspublic Adjuster: 1 year

Educational/Promotional Background:JD - university of Houston law center, Houston, tX, 1992bA - southwest texas state university, san marcos, tX, 1980AA - south plains college, levelland, tX, 1977society of registered professional Adjusters (rpA), 2010fellow - council on litigation management, 2009personal lines coverage specialist (plcs), 2009commercial lines coverage specialist (clcs) 50% completedAssociate in claims (Aic), enrolledHaag certified roof inspector - residential/commercial, 2011member - Houston claims Association, 2010member south florida claims Association, 2011



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Peter C. Kapas Onsite Claims Service, Inc.6 balfour road eastpalm beach gardens, fl 33418tel: 561-627-6626 • fax: 561-431-7752cell: 954-415-7978email: [email protected]: www.onsiteclaims.com

Present Occupation:

Appraiser/Adjuster


independent Adjuster - All lines, lic. #D012305, florida issued 1999, current


mr. Kapas is an experience umpire, appraiser and mediation specialist. 18 years experience in handling commercial, residential and condominium losses. 31+ years experience with new, remodel and renovation in construc-tion.


total experience: 21 yearsmediator: 8 yearsindependent Adjuster: 18 years


All lines Adjuster since 1999nfip certified lawrence institute of technology construction management Workshop panelist for Advanced umpire certification



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Timothy R. Keary Keary Claim Services118 n. 2nd street, ste. 226saint charles, mo 63301tel: 636-734-2525 • fax: 636-246-0069email: [email protected]: www.keary.com

Present Occupation:

Appraiser/independent Adjuster


florida, lic. #A137907 (1999 - current)independent Adjuster - All lines, texas, lic. #1200669, (2002 - current)Adjuster - All lines, louisiana, lic. #448219, (2007 - current) north carolina Adjuster, lic. #359828, 2013


40 years of property loss adjusting and claim management experience. significant experience with complex losses as adjuster and appraiser. Appointed general Adjuster, 1980supervising general Adjuster, 1981executive general Adjuster, 1993 member, leading international property Adjusters since 1994 lieutenant colonel, infantry, u. s. Army reserve, retired, 1994eagle scout, past cub master and Assistant scout master

Industry Experience:total experience: 40 yearsindependent Adjuster: 38 yearsinsurance company: 2 year


bs - marquette university - business Administration (1971) cpcu - chartered property and casualty underwriter Designation (1980) Aic - Associate in claims Designation (2013) Advanced property school - crawford & company (1979) basic property school - crawford & company (1975) california earthquake certified since 2009 nfip certified at various times since 1978. chapter Author of the iiA text, “property loss Adjusting”



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Doyle Kennedy Kennedy Consulting Service, Engineers2642 sunset Drive new smyrna beach, fl 32168tel: 386-427-4045 • fax: call for numberemail: [email protected]: www.Kennedyconsultingservice.com

Present Occupation:engineer


professional engineer: fl pe lic. #8310, (1957-2015) (1998-2015 in new fl system). fl special inspector lic. #si2021 (A higher pe threshold (large) facility license) 2001-2015. indiana, lic. #pe 60008549, 1957-2013. fl certified general contractor (unlimited size jobs): lic. #cgc761, 1967-2014.


total experience: 45 yearscontractor: 45 yearsAccountant: 25 years

Other Relevant Information Relating to Ability To Serve As An Umpire:over 25 years experience in insurance appraisals and similar negotiations, mediations, and arbitration sessions. experience as umpire since 2004. served as expert witness for investigations, reports, depositions, testimony at trials, support for attorneys, and similar work for 100 or more cases and for more than 25 years. About half of my work is for insurance companies or their attorneys and half for insured or their attorneys. familiar with insurance work from many jobs of estimates, repairs, and reconstruction of damaged buildings.


Duke university, bachelor of science in civil engineering; staunton military Academy, scientific Diploma with emphasis on physics; northwestern university cmi (certified mold inspector) member of icri (international concrete repair institute) Asce (American society of civil engineers) icc (international code council) sbcci (southern building codes council international) fes (florida engineering society) nspe (national society of professional engineers)


Please note that it is up to the parties select-ing the Umpire to check references and cre-dentials and to arrange any payments for services. WIND does not endorse or guaran-tee the qualifications of any of the listed Umpires, nor make recommendations for any of the listed umpires.

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Craig KuglerC.S.I.p.o. box 601stuart, fl 34995

Aux. offices in nJ & ny212-470-6547

6065 roswell road, suite 1384Atlanta, gA 30328

tel: 772-335-2210 • fax: 772-382-3113toll free: 800-369-7553email: [email protected]

Present Occupation:

independent insurance Adjuster/Appraiser

Professional Licensures:florida, 520 All lines, lic. #A146608, 1992 - current


28 plus years insurance expertise. licensed in florida since 1985. my back-ground includes residential and commercial large losses. very experienced in all lines of coverages and matters pertaining to the appraisal process. i am mutually selected and have many court appointed positions. i serve in a professional, impartial and realistic manner. the art of appraisal includes finding the realistic range of resolution needed to resolve the noted dispute. Windstorm insurance network umpire certified in 2004, with Advanced umpire credentials since offered. certified Windstorm appraiser 2012. i am also highly experienced in case goods, fine antiquities, personal property, automotive and motorsports. i resolve issues, timely and professionally. court appointed in many states, including, fl, lA, gA, tn, nJ, and mutually appointed in ny, mn, fl, gA, oH and tX.


total experience: 28 yearsinsurance company: 12 yearsindependent Adjuster: 16 yearsAutomotive and motorsports background



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Larry R. Leiby JAMS600 brickell Avenuemiami, fl 33331tel: 636-734-2525 • fax: 636-246-0069cell: 863-224-5210email: [email protected]: www.jamsadr.com/leiby

Present Occupation:

Dispute resolution neutral


Attorney, florida, lic. #163274, 1973, currentcertified circuit court civil mediator, lic. #8307r, 1996florida, current certified international mediator, imi, Hague, netherlandscurrent Arbitrator for AAA, 1981-2012 Arbitrator for JAms, 2012


Author, florida construction law manual (1981 and updated annually) Adjunct professor of construction law florida international university college of law, 2009


total experience: 39 yearsAttorney - plantiff: 38 yearsAttorney - Defense: 38 yearsmediator: 17 yearsArbitrator: 32 years


bachelor of music, university of miami, 1969Juris Doctor, university of miami, 1973board certified construction law expert, 2005current Arbitrator, circuit court of 17th Judicial circuit, browardcurrent Arbitrator trainer for AAA construction Arbitration i and ii, courses (1996-1998)


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Martin I. Lipnack Dispute Resolution Consultants, Inc.8506 logia circleboynton beach, fl 33472tel: 561-740-0440 • fax: 561-742-3003email: [email protected]

Present Occupation:

Dispute resolution neutral


florida certified civil circuit mediator, lic. #977r-1989


i have mediated more than 2000 hurricane mediations for the state of florida.

i have been an umpire in 100+ residential, commercial and condominium appraisals. i was a speaker at several windstorm conferences. i am able to provide unique umpire services by bridging construction, law and mediation.


total experience: 45 yearsinsurance company: 6 yearsAttorney-plantiff: 39 yearsAttorney-Defense: 6 yearsmediator: 24 years


b.A., brooklyn collegeJ.D., brooklyn law schoolflorida certified circuit civil mediator since 1989



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Joseph M. LoughrenLoughren and Doyle, P.A.506 s.e. 8th streetft. lauderdale, fl 33316tel: 954-525-6006 • fax: 954-525-8012email: [email protected] Website: www.loughrenanddoyle.com

Present Occupation:Attorney/mediator


trial attorney representing insurance companies and claimants for excess of 35 years. founder and managing partner of insurance trial firm.


total year experience: 40 yearsAttorney (plaintiff): 40 yearsAttorney (Defense): 40 years


b.A., university of pittsburgh, 1967J.D., Duquesne university, 1971

Memberships:

broward county bar Association, palm beach county bar AssociationDade county bar Association, the florida bar, federal and American bar Association, maritime law Association of the united states, florida Defense lawyers Association, American Association for Justice, Defense research institute, Allegheny county bar Association and the pennsylvania bar Association

Admitted:

pennsylvania and u.s. District court, 1971; Western District of pennsylvania, 1977; florida, u.s. court of Appeals, third District, 1982; u.s. District court, southern District of florida including trial bar, 1983



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Daniel J. Luby, AICPrecision Advisors, LLC1601 margate Avenueorlando, fl 32803-2161tel: 407-228-0820 • fax: 407-209-2433email: [email protected]: www.precisionAdvisors.us

Present Occupation:

construction expert/Appraiser


florida, certified general contractor, lic. #cgc031599, 1984 epA lead paint certified renovator, lic. #r-i-18349-09-04679, 2010


extensive background in building construction issues and property damage restoration services. responsible for the start up and operation of a restora-tion company with offices located in florida and north carolina. i have served as an expert Witness, Appraiser, umpire and construction consultant.


total experience: 33 yearscontractor: 33 yearsconsultant: 10 years


master of building construction, university of florida, 1984 b.s., building construction and contracting, purdue university, 1979 A.A.s., building construction, Wentworth institute of technology, 1977 American Arbitration Association, training Workshop, miami, fl, 1993 American institute of constructors, member 1979, presentcollins center for public policy, umpire training, 2008 fire and life safety code board of Appeals, orange county, fl, 1999 - 2008 Haag certified roof inspector, 2011 plrb national mold symposium, charlotte, nc, 2001 riA/Ascr Annual conference, savannah, gA, 2003 seAK, inc - national expert Witness conference, Hyannis, mA, 2005 Windstorm insurance network co-chair legal/legislative comm., 2009-2013



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Gary MadsenFlorida Building Inspections, LLC145 ne spanish courtboca raton, fl 33432tel: 561-347-2266 email: [email protected]

Present Occupation:inspector

Professional Licensures: fl contractor, (cgc) lic. #1518616, issued 2010, current fl Home inspector, lic. #Hi123, issued 2010, current fl mold Assessor, lic. #mrsA 737, issued, 2011, current fl mold remediator, lic. #mrsr 774, issued 2011, current citizens insurance Wind mitigation verification inspector - certificate #18020087 - issued 2010, current


professional Appraiser Designation course, Advanced umpire certification course, green building claims evaluation, Water Damage repair, specialist iicrc certified mold Assessor training, commercial Wind mitigation classes certified, infra-red building inspector, chinese Drywall inspection certificate


total experience: 25 yearsAttorney-defense: 20 yearsconstruction: 30 yearsEducational/Professional Background:

b.A., columbia college, certified mold remediator, 1975 certified in Water Damage structural repairs green building certificate certified Defective Drywall consultant, femA incident response manager member, us green building council member, building envelope sciences institute member, international Association of Qualified indoor Air Quality consultants membe,r international Association of Home inspectors former plans reviewer and fee inspector Department of Housing and urban Development Approved citizens Wind mitigation re-inspector



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Gregory S. McLellanPEGroup Consulting Engineers, Inc. 6135 nW 167 street, suite e-26miami, fl 33015tel: 305-655-1115 • fax: 305-655-9991email: [email protected]: www.pegroup.com

Present Occupation:structural/forensic engineer


florida, engineer, lic. #48290, currentpuerto rico, engineer, lic. #21586, currentlouisiana, engineer, lic. #34564, current


greg mclellan, is a principal with pegroup consulting engineers, inc., a firm specializing in structural and forensic engineering with offices in south florida and orlando. He also serves as a structural specialist for the miami Dade fire rescue, urban search & rescue team, florida task force #1. this involvement has taken him to the World trade center, where he spent two weeks after 9/11, to punta gorda, fl in response to Hurricane charlie, to new orleans in the aftermath of Katrina, to barbados when a building col-lapsed and recently to Haiti. He was the 2005 president of the florida structural engineers Associations (fseA), and a member of various other tech-nical and professional organizations.

Industry Experience:total experience: 23 yearsstructural/forensic engineer: 23 years


b.s., civil engineering (bsce), u.s. coast guard Academy, 1985master of science, structural engineering, university of illinois, 1990florida licensed professional engineerthreshold building inspectorboard certified structural engineer



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Paul MiddletonElite Claim Services, Inc.1518 cleveland streetHollywood, fl 33020 tel: 800-223-3818 • fax: 954-333-3546email: [email protected]

Present Occupation:general Adjuster/Appraiser

Professional Licensures:independent Adjuster, lic. #A178238, 1990, current


mr. middleton has been active in the insurance claims field for over 30 years and has participated in excess of 4,000 appraisals. the appraisals involved business income and commercial, residential, and condominium property. He has been hired for a fair review of the issues by both the plaintiff and defense and works throughout several regions in the us. in addition, mr. middleton is a current board member in the insurance Appraisal and umpire Association and also the south florida claims Association.


total experience: 35 yearsinsurance company: 12 yearsindependent insurance Adjuster: 23 years


founded elite claims services in 1999property claim specialist for usf&g – 1990 thru 1998senior property claims representative for Aetna – 1982 thru 1986president south florida claims Association in 2011president insurance Appraisal & umpire Association in 2010certified property Appraiser & umpire Designation in 2010certified fire investigator instructor Designation in 2009presenter: 2007 iAQA seminar at florida Atlantic universitypresenter: 2007 Windstorm insurance conferencepresenter: 2006 iAQA seminar at florida Atlantic universitycertified fire & explosion investigator Designation in 1999Advance property school, business income in 1996insurance technical training institute, 1982bbA, texas A&m university, 1982



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James Mike Morgan, CPA/CFF, CFEMorgan Johnson Carpenter & Co.p.o. box 326tavares, fl 32778-0326tel: 352-253-0511 • fax: 352-253-0533email: [email protected]: www.mjcforensics.com Present Occupation:forensic Accountant/consultant/ certified public Accountant


florida, cpA, lic. #19328, 1988 - currentgeorgia, cpA, lic. #006018, 1981 - currentcertified fraud examiner, lic. #5244, 1990 - currentcertified in financial forensics, 2009 - current


mr. morgan has been involved in forensic accounting since 1980. He has conducted audits and testified as an expert witness in proceedings involving insurance claims, product liability and third party lawsuits.

mr. morgan has testified as an expert witness numerous times in both state and federal courts in the following states: florida, georgia and tennessee.

He has led seminars and presentations related to forensic accounting and measurement of damages to members of the insurance industry and the legal profession.

Industry Experience:total experience: 33 yearscpA/Accountant: 33 years


b.b.A., cum laude, 1975university of georgiacertified fraud examiner (cfe) & certified financial forensics (cff)member, florida institute of certified public Accountantsmember, American institute of certified public Accountantscertified public Accountant, states of georgia and floridamorgan Johnson carpenter & co., 2002 – present (managing partner)rgl gallagher, 1997 – 2002 (managing partner)campos & stratis, 1980 – 1996 (managing partner)Joined campos & stratis in 1980 and opened the orlando office in 1988.

Windstorm Insurance Network Advanced Umpire Certification, 2013Please note that it is up to the parties selecting the Umpire to check references and credentials and to arrange any payments for services. WIND does not endorse or guarantee the qualifications of any of the listed Umpires, nor make recommendations for any of the listed umpires.

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Dominic Mormile, PCLS, CRCBerkshire Loss Consultants 1422 Kaslo circlepalm bay, fl 32907tel: 321-917-4255 email: [email protected]: www.berkshirelc.com

Present Occupation:

public Adjuster


crc, lic. #1329330p.A. lic. #151836e


total experience: 15 yearscontractor: 15 yearspublic Adjuster: 10 yearsAppraiser: 7 years


florida state certified residential contractor iicrc, certified fire restorercertified mold Assesor & remediator epA, certified in lead removal osHA certified (construction safety and Health)Windstorm insurance network Appraiser certification, 2013pcls (property claims law specialist)



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John A. MullenGrecco Construction Consultants, LLC 325 Wynstone WayJohns creek, gA 30097tel: 404-933-9284email: [email protected]: www.greccoonline.com

Present Occupation:construction consultant


independent Adjuster, georgia casualty/property, lic. #2713982


Henry ford community college, Architecture civil engineering, HvAc and Hydraulics/pneumatics lawrence institute of technology, southfield, mi. (1975 – 1980), Architecture


total experience: 30 yearsinsurance company: 5 yearsindependent Adjuster: 5 yearscontractor: 15 yearsplant engineering/facilities management: 30 years


HAAg, certified roof inspector lic. #201202417 built-up roofing systems institute of cleaning and restoration, Water Damage, 2009 Donan engineering, commercial low-sloped roof systems, 2009 earthquake Damage evaluation certification (cAiiA seeD), 2009 certified renovator (lead) - national center for Healthy Housing, 2010 leeD green Associate, 2012American society of Home inspectors, 2002



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Donald J. Murphy Murphy Insurance Services, Inc.4003 belmoor Drivepalm Harbor, fl 34685tel: 954-205-6067 • fax: 727-953-8910email: [email protected]

Present Occupation:mediation/Appraisal/Arbitrator services


florida, All lines independent Adjuster, lic. #A187349, 1982florida, All lines insurance company employee, lic. #A187349, 1982All lines nfip flood certification, lic. #06010073, 2001


49 years experience in the casualty insurance claim field with the past 20 years specializing in the property loss field. past experience as property manager for major carrier and for florida independent adjusting firm. past work in all phases of catastrophe management. past experience handling residential and commercial property losses as adjuster, manager, director, appraiser, mediator and umpire.


total experience: 49 yearsinsurance company: 32 yearsindependent Adjuster: 7 yearsAppraiser: 10 years


b.p.s., business, barry university, 1994 industry technical schools with certifications in all phases of vehicleestimating residential and commercial building estimating and business income losses. multiple industry technical courses in coverage interpretation.multiple legal technical courses in legal liability, negligence law and contract law. Annual update classes in current local case law and building code issues.



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Henry D. Orr Public Adjuster’s Bureau Inc. 725 s. Adams, ste. l-171birmingham, mi 48009tel: 248-644-0477 • fax: 248-644-0333email: [email protected]: www.publicadjustersbureau.com

Present Occupation:public insurance Adjuster


florida public Adjuster, lic. #e152296, currentmichigan public Adjuster, lic. #0025878, currentohio public Adjuster, lic. #957366, currentnew Jersey public Adjuster, lic. #1496677, currentresidential builders lic. #2101028922, current


Licensed public Adjuster in michigan, ohio, new Jersey and florida. licensed general contractor in michigan. member of Windstorm, nApiA, int’l order of the blue goose-michigan chapter, iAQA, indoor Air Quality Association, and iAAi, int’l Association of Arson investigators. i have worked in the insur-ance industry for over 40 years and have handled all aspects of the business. i will always be objective and impartial when serving as your umpire. my philosophy is simple: “the loss speaks for itself.”


total year experience: 42 yearscontractor: 10 yearspublic Adjuster: 32 years


fulfills the continuing education requirements for multiple organizations not limited to, but including, insurance, general construction, mold remediation, water damage, arson, lead abatement, fire and toxic substances.university of michigan: certificate of training building and construction, 1969fire repair contractor: 1971 to 1981



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Steve R. PatrickCIA Training Academy 405 cambridge Dr.richardson, tX 75080tel: 214-244-2639 • fax: 800-878-1427email: [email protected]: www.txcia.com

Present Occupation:insurance Appraiser


texas All-lines Adjuster: lic. #1183498, 2002 to presentowner of Adjuster licensing/training school

Other Relevant Information Relating to Ability To Serve An Umpire:

Appraiser on over 500 appraisals over the past 13 years - representing both the carrier or insured or as umpire. owner of adjuster licensing/training school for 6 years. Haag engineering’s course on hail impact on cedar shakes and shingles, structural and water damage and many other Haag courses numerous times. general contractor for 15 years.


total experience: 15 yearsindependent Adjuster: 11 yearsinsurance company: 11 yearscontractor: 15 yearsumpire: 3 yearsowner/Adjuster licensing/training school: 6 years


nfip flood certified Adjuster lic. #06060451california earthquake Authority certification lic. #40262cg040nationwide insurance certified



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John Pepper PEGroup Consulting Engineers, Inc.6135 nW 167 street, suite e26miami, fl 33015 tel: 305-655-1115 • fax: 305-655-9991email: [email protected]: www.pegroup.com


Professional Licensures:florida, engineer, lic. #48290, 1976 - current


John pepper was the structural engineer for the florida commission on Hurricane loss projection methodology. John is a past president of the florida engineering society, broward county chapter, winner of the florida engineering societies outstanding technical Achievement Award. He served on the board of rules and Appeals of broward county for six years and was chairman of the structural committee for three years.

He served with femA in the oklahoma city federal building rescue, the umberto vidal rescue in puerto rico and the World trade center rescue after 9/11. He served with the u.s. Department of state, usAiD in the sri lanka central bank bombing evaluation, the nairobi American embassy bombing evaluation and the tau-liu earthquake rescue mission in the republic of china. John pepper has completed over 600 insurance appraisals. Industry Experience:total experience: 43 yearsengineering: 43 years


b.s., Architectural engineering, university of miami, 1970florida professional engineer, 1976florida certified general contractor, 1990 (inactive)major, us Army corps of engineers, reserves, Honorably Discharged, 1992florida certified special inspector, 1995fellow, florida engineering society, 1997

Windstorm Insurance Network Advanced Umpire Directory, 2012


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Clemens PeschlInternational Contents Experts, Inc. 1769 blount roadpompano beach, fl 33069tel: 954-979-4740 • fax: 954-979-2454email: [email protected]: www.inconex.com

Present Occupation:residential restoration contractor & Appraiser


Appraiser (i.s.A. 2012)residential contractor (florida - 2009), All current certified Wind Appraiser (2009-2013)

Other Relevant Information Relating to Ability To Serve An Umpire:

more than 25 years experience in residential and commercial restoration evaluations, expert witness testimony, facilitation of continuing education workshops based on contents-cabinets-art restoration and evaluation. With 17 hurricanes and the subsequent commercial and residential claims, exper-tise is well honed, diverse and comprehensive.


total experience: 27 yearscontractor: 27 yearsrestoration contractor: 21 years


university of munich b.A. (commercial Design), 1979 german federal Department of commerce & trade (oriental rugs program), 1982 international society of Appraisers 2011, present American society of Appraisers, 1999-2010 iicrc - certified fire & Water restoration, 1994-2007 systematic contents services certified in Water extractions and restoration, 1991-2001



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Justin W. Pyka Pyka & Associates, Inc.4906 nW 52nd Avenuecoconut creek, fl 33073tel: 954-871-7952 • fax: 305-675-0289email: [email protected]: www.pegroup.com



florida p&c All lines insurance Adjuster lic. #po18539


ceo of pyka & Associates, inc. Justin pyka established pyka & Associates which is an insurance vendor that was awarded the citizens insurance Appraisal and litigation and disputed claims contract. He handles appraisal, litigation, and umpire assignments. He has negotiated and settled over 800 appraisal awards as appraiser, loss consultant, and a neutral umpire.


engineering: 9 yearsinsurance company: 5 yearsindependent Adjuster: 9 yearsceo: 5 yearsEducational/Professional Background:

Xactimate level 3 expert certification 3 sam Houston university – 3.92 gpA Double bachelors of science in Health & biology, business Administration minor–sept 2004 national Dean’s list Honoree 1999-2004 – top 2% of students nationwide university of phoenix master of business Administration (mbA) nov 2013 American institute for chartered property casualty underwriters cpcu 510 & 520 – 2012 international restoration institute Water restoration specialist – sept 2012 fire restoration specialist – sept 2012 mold remediation specialist – sept 2012 florida Department of business & professional regulation general contractor’s license – may 2013 the insurance Appraisal & umpire Association certified property insurance umpire, cpiu – 2012 to present certified property insurance Appraiser, cpAu – 2012 to present educational Association for Windstorm insurance claims industry professionals Advanced Appraiser certification – 2009 to present Advanced umpire certification – 2009 to present south florida claims Association member, sfcA – 2012 to present international Association of special investigation units, iAsiu – 2013

Windstorm Insurance Network Umpire Directory, 2013

Please note that it is up to the parties selecting the Umpire to check references and credentials and to arrange any payments for services. WIND does not endorse or guarantee the quali-fications of any of the listed Umpires, nor make recommendations for any of the listed umpires.

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Jim ReichleJim Reichle & Associatescentral florida office: 271 bald eagle run lake mary, fl 32746 tampa bay office: 5016 43rd street, south st. petersburg, fl 33711

panhandle office: 7156 sunshine Hill road molino, fl 32577tel: 407-321-9535 • fax: 407-386-7029email: [email protected]

Present Occupation:

Adjuster/Appraiser

Professional Licensures: independent Adjuster: florida, lic. #A21733, 1975 - current independent Adjuster, north carolina, lic. #nc452475, 2012 - current nfip fcn, lic. #04010284 (original license #00034) *all licenses current

Other Relevant Information Relating to Ability To Serve As An Umpire:umpired/appraised over 1000 claims throughout florida, texas, louisiana, Alabama, mississippi, and north carolinaregistered professional Adjuster, (rpA) license #574 2009 3)Haag certified roofing inspector, (Hcri), 2005


total experience: 38 yearsinsurance company: 5 yearsindependent Adjuster: 21 yearsproperty & casualty Agent: 12 years


bachelor of business management, belhaven university, cum laude



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Gregory Roth Gregory Roth Claims Consultants10930 Handel place boca raton, fl 33498tel: 561-212-9187 • fax: 561-558-9174email: [email protected]: www.gregoryroth.com

Present Occupation:insurance Appraisal

Professional Licensures: florida All-lines Adjuster license #A299629


umpiring services in the appraisal process are provided for the insurance community primarily in the south florida area although not limited to that area.

greg has been employed in the insurance industry for the past 44 years. that experience is almost exclusively claims experience with the exception of 4 years spent as an underwriter and insurance broker.

since 2006, greg has concentrated on umpiring work only so as to be able to maintain independence as required in the insurance policy. He has a repu-tation for fairness and objectivity to all sides in the process.


total experience: 45 yearsinsurance company: 3 yearsindependent Adjuster: 42 years


executive Director – Alberta Association of insurance Adjustersexecutive panel – canadian independent Adjusters conference – Western canadian regionsoutheastern Alberta coordinator Alberta emergency claims response committeeproperty general Adjuster (gAb)(cunningham lindsey)chartered property insurance umpire - national Association of umpirescertified property insurance umpire - insurance Appraisal & umpire Association



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Michael RuskinDisaster Pro Consulting, Inc.7141 nW 48th Waycoconut creek, fl 33073tel: 954-707-9547 • fax: 831-302-9547email: [email protected]: www.disasterpro.us

Present Occupation:Appraiser/mediator/independent Adjuster


florida Department of insurance certified mediatorcertified supreme court of florida county mediator, lic. #21265c, 2011independent All-lines insurance Adjuster, lic. #p060021, currentflorida, All lines independent Adjuster, lic. #p060021, 8/28/2006

Other Relevant Information Relating to Ability To Serve As An Umpire:current Disaster pro consulting, inc. coconut creek, floridainsurance Appraiser and certified umpire serving the entire state of floridacompleted insurance Adjuster licensing – All lines 4/2005 – 5/2006 All claims insurance repairs Hallandale, florida manage all sales and marketing activities as well as estimate and consult on insurance losses to property.6/2001- 4/2005 All claims insurance repairs Hallandale, floridamanage entire business operation to include production, sales and financial reporting.


total experience: 18 yearsindependent Adjuster: 7 yearsrestoration contractor: 10 yearsmediator: 2 yearsumpire: 7 years


current board member: Windstorm insurance networkmsm Degree, management, Walsh college/robert morris, 1999certified mold remediator (cmr) through iAQA, 2004Ascr certified small business recovery planning, 1997b.A., Accounting, michigan state university, 1988vale construction school graduate, 1994

Windstorm Insurance Network Advance Umpire Certification, 2012


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John W. SalmonJohn W. Salmon, Esq., P.A.10248 guatemala streetcooper city, fl 33026tel: 305-490-9525 • fax: 954-416-6126cell: 305-490-9525email: [email protected]: www.sd-adr.com

Present Occupation:

mediator/Arbitrator

Other Relevant Information Relating to Ability To Serve As An Umpire:i have been a full time neutral for 22 years with an extensive mediation (over 6,500 cases) and arbitration practice in primarily commercial matters. prior to concentrating my practice in Alternative Dispute resolution, i was a part-ner in a litigation/transactional practice representing clients in all types of legal matters. i have mediated well over 350 first party property insurance lawsuits.

i have been an adjunct professor at florida international university for nearly 22 years teaching in the college of business and college of law.

As an umpire, i have been agreed upon or appointed by the courts for resi-dential, condominium, commercial and business interruption claims in over 200 appraisals. presenter of numerous workshops at Windstorm conference including Appraiser certification training. i am available statewide and will go on most roofs.


total experience: 22 yearsmediator, Arbitrator, umpire, full-time neutral: 22 years


b.A., 1975J.D., 1978m.b.A., 1989certified florida circuit civil, family and federal mediatorDistinguished fellow, American college of civil trial mediatorsmember, national Academy of Distinguished neutralsDiplomate, florida Academy of professional mediatorsflorida supreme court Approved Arbitratorpresenter: Appraiser certification class



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David Santiago I.C.A.14629 sW 104 street, ste. 215miami, fl 33186tel: 305-238-1411 • fax: 305-675-8513email: [email protected]: www.ica4ins.com

Present Occupation:

Adjuster/ loss consultant


florida, Adjuster, lic. #A231758 fcn, lic. #03020066 texas, lic. #1129410 louisiana lic. #486852 mississippi lic. #10147082


i have been known to be fair and not used to “splitting the baby.”


total experience: 26 yearsinsurance company: 5 yearsindependent Adjuster: 19 yearspublic Adjuster: 2 yearsumpire: 10 years


studied engineering at univesidad de puerto ricomayaguez campus studied insurance at university of miamiiAuA, certified property Appraiser, umpire



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Michael J. SchofieldClark, Partington, Hart, Larry, Bond & Stackhouse125 West romana street, suite 800pensacola, fl 32502tel: 850-434-9200 • fax: 850-432-7340email: [email protected]

Present Occupation:

Attorney/professional ADr neutral/mediator


florida state bar (1983) lic. #373656 [active] Alabama state bar (1993) lic. #Asb-3417-o64m [active]


state of florida, certified circuit court mediator lic. #16407r state of florida, Qualified Arbitrator state of Alabama, registered mediator Advanced umpire training, Wind certified


total experience: 30 yearsAttorney (plantiff): 10 yearsAttorney (Defense): 20 yearsmediator and neutral: 10 yearsumpire, Arbitrator, neutral: 10 years


Advanced Arbitration training (April 2007)Alabama center for Dispute resolutionAmerican bar Association - Dispute resolution third Annual Arbitration training institute in commercial Arbitration (new york, february 2007)Association of south florida mediators & ArbitratorsDispute resolution institute - mediation and Arbitration (2007 to present) (ADr-Dri, inc.)florida Academy of professional mediators, inc.; florida supreme court certified Arbitrator training (April 2007) supreme court of florida certified circuit and court Appointed mediators (may 2003) continuous certification



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Ken Shriberg TAG & Tance Global Services1720 Avenida Del solboca raton, fl 33432tel: 561-350-4002 • fax: 561-892-8394email: [email protected]

Present Occupation:

Appraiser/Adjuster/construction expert/pi


florida, public Adjuster, lic. #p0396070, 2006 - currentprivate investigator, lic. #c1200449, 1995-1997, 2012 - current


A “true neutral umpire requires impartiality, honestty, integrity, morality, objectiveness, ethical and professional conduct. mr. Ken shriberg is proud to uphold the meaning of these words. mr. shriberg has a degree in criminal justice, is an experienced private investigator and 18 years in construction as an international renovation contractor of 300+ room large hotels/resorts. He has owned and operated many successful businesses over 22 years.

mr. shriberg possess the ability to analyze all aspects, circumstances and facts of a claim that is presented to him. His experience encompasses resi-dential, multi-unit homeowner/condo associations, commercial industrial and marine. largest single claim handled: in excess of $28 million dollars.


total experience: 28 yearscontractor: 28 yearspublic Adjuster: 7 yearsprivate investigator: 4 years


umpire certified, femA national flood insurance program Qualified, All lines Adjuster, Accredited claims Adjuster (AcA), ApA Designation (Appointed primary Adjuster), As criminal Justice-major/business-minor, international Hotel renovation project management & construction, private investigator.



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Kevin S. Smith Allied Claims, Inc.p.o. box 100788ft. lauderdale, fl 33310 tel: 954-351-7999 • fax: 954-928-0802email: [email protected]: www.alliedclaims.com

Present Occupation:

independant Adjuster


nfip certified-residential, condominium, mobile Home, All commercial (fcn):05030031, south carolina non-resident Adjusters, lic. #376076, north carolina-non-resident, Adjusters, lic. #1186, louisiana, Adjusters, lic. #439559, personal & commercial lines, (g2g3), mississippi-non-resident, independent Adjuster, lic. #10150306, georgia-non-resident, Adjuster, lic. #2763900, florida, 520 All-lines Adjusters, lic. #A246912


i have over 30 years of insurance claims experience and have handled over 25,000 claims as an adjuster, claim supervisor, appraiser or umpire. i have been a court appointed umpire, expert witness and appointed as an umpire on over 600 claims. i have handled many claims over $1 million involving complex converge issues, business income and major structural damages. i have also attended over 200 mediations.


total experience: 34 yearsinsurance company: 2 yearsAttorney (plantiff): 32 years


AA Degree-ferris state college, bAe Degree-university of florida, member of national Association of independent Adjusters, member of national Association of catastrophe Adjusters, member of south florida claims Association, member of Windstorm insurance network, member of Association of property & casualty claims professionals, Windstorm insurance network umpire certification, 2011, Windstorm insurance network umpire training Advanced, 2008, Windstorm insurance network Appraiser certification, 2012 ,Workshop faculty, Windstorm insurance network, 2007-“umpires: What makes them tick and ticks them off”, collins center Appraisal services umpire training, 2008


Please note that it is up to the parties selecting the Umpire to check refer-ences and credentials and to arrange any payments for services. WIND does not endorse or guarantee the qualifications of any of the listed Umpires, nor make recommendations for any of the listed umpires.

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Ira L. Straff, PresidentInsurance Adjustment Bureau, Inc.5 n. Highland Avenue, p.o. box 145bala cynwyd, pA 19004tel: 610-667-1617 • fax: 610-667-2443email: [email protected]: www.iabclaims.com

Present Occupation:

public insurance Adjuster/expert-property Damage and insurance consultant/Appraiser


pennsylvania, public Adjuster, lic. #144620, 1972 to presentnew Jersey, public Adjuster, lic. #9469182, 1994 to present Delaware, public Adjuster, lic. #1015355, 2004 to present new york, public Adjuster, lic. #pA-821604, 1995 to present florida, public Adjuster, lic. #A313763, 1999 to present connecticut, public Adjuster lic. #001033573, 1999 to present usvi, public Adjuster, lic. #nrpADJ-95-10, 2002 to present maryland, public Adjuster, lic. #nJi10001686, 2009 to presentDistrict of columbia, public Adjuster, lic. #2868770, 2009 to presentvermont, public Adjuster, lic. #880796, 2013 to present


ira l. straff has worked as a public adjuster for over 41 years and has han-dled more than 10,000 proper damage claims. He has served as an appraiser for insureds and as a neutral umpire in numerous property damage insurance claim appraisals. He also has testified in court as an expert witness for insureds against insurers and for insurers in subrogation against third par-ties.Industry Experience:

total experience: 41 yearspublic Adjuster: 41 yearsproperty loss: 41 years


b.s., philadelphia university, 1972 member: insurance society of philadelphia, nJ public Adjusters Association,new york public Adjusters Association; American Association of public insurance Adjusters; and florida Association of public insurance Adjusters, Windstorm insurance network umpire certification, 2010Windstorm insurance network Appraiser certification, 2013 licensed as a public Adjuster in the states of ct, De, fl, mD, nJ, ny, pA, Dc, vi and vt.


Please note that it is up to the parties select-ing the Umpire to check references and cre-dentials and to arrange any payments for services. WIND does not endorse or guaran-tee the qualifications of any of the listed Umpires, nor make recommendations for any of the listed umpires.

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Theodore J. TaylorKaleb Blake Company, LLC4623 foxborough Ave.valdosta, gA 31602tel: 954-654-1561 • fax: 866-430-7423email: [email protected]: www.kalebblake.net

Present Occupation:Appraiser/Adjuster


florida, insurance Adjuster, lic. #p021252 south carolina, insurance Adjuster, lic. #653523 oklahoma, public Adjuster, lic. #0100139474georgia, insurance Adjuster and public Adjuster, lic. #2870231


over 750+ claims handled as umpire in florida, georgia, north carolina, and south carolina.


total experience: 8 yearsindependent Adjuster: 3 yearinsurance company: 2 yearsmediator: 7 yearspublic Adjuster: 2 years


Xactimate level 3 certification simsol certification Adjustor scoping & training class texas All lines insurance course Windstorm insurance network umpire certification Windstorm insurance network Appraiser certification policyholders of America, member femA certified & licensed



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Charles R. “Dick” TutwilerCharles R. Tutwiler & Associates, Inc.5401 W. Kennedy boulevard, suite 757tampa, fl 33609tel: 813-287-8090 • fax: 813-287-0862email: [email protected]: www.publicAdjuster.com

Present Occupation:public insurance Adjuster/loss consultant/Appraiser


florida, public Adjuster, lic. #A269833 georgia, lic. #817298Kentucky, lic. #581878 louisiana, lic. #490931new Jersey, lic. #1500477 new york, lic. #17965 north carolina, lic. #21627 south carolina, lic.#298602 tennessee, lic. #2008742u.s. texas, lic. #1284563u.s. virgin islands, lic. #nrpADJ14811 West virginia, lic. #21627

Other Relevant Information Relating to Ability To Serve As An Umpire:40+ years experience in first party property insurance claims. routinely han-dle appraisals for client losses. member of American Arbitration Association. completed Alternative Dispute resolution course given by American education institute. served as an umpire in three multi-million dollar hurricane cases that were successfully concluded.


total experience: 41 years insurance company: 11 years public insurance Adjuster: 30 years

Educational/Professional Background:b.A., Administration, management, marshall university, 1973c.p.c.l.A., (casualty property claims law Associate) American educational institute, (3 year insurance course study, casualty/ property professional designation)A.D.r. certificate, Alternative Dispute resolution, certified American education institute.former Director, nApiA board; fApiA, past presidentpast president, Windstorm insurance network, inc., 2004 - 2005Windstorm insurance network umpire certification panelist, 2008, 2009,2010, 2011member, community Association institute, West coast and suncoast chapters

Windstorm Insurance Network Advanced Umpire Certification, 2008, 2009, 2010, 2011, 2012 & 2013

Please note that it is up to the parties selecting the Umpire to check references and credentials and to arrange any payments for services. WIND does not endorse or guarantee the quali-fications of any of the listed Umpires, nor make recommendations for any of the listed umpires.

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Richard P. “Rick” Tutwiler, P.C.L.S.Charles R. Tutwiler & Associates, Inc.5401 W. Kennedy boulevard, suite 757tampa, fl 33609 tel: 813-287-8090 • fax: 813-287-0862 email: [email protected]: www.publicAdjuster.com

Present Occupation:public insurance Adjuster/loss Appraiser


florida, lic. #p006003, current, georgia, lic. #2651544, currentKentucky, lic, #700005, current, minnesota, lic. #40288508, currentmississippi, lic. #10039426, current, north carolina, lic. #8090263, current new york, lic. #1097424, current, pennsylvania, lic. #634241, currentsouth carolina, lic. #439634, current, tennessee, lic. #1031421, currenttexas, lic. #1399706, current, u.s. virgin islands, lic. #100341628, currentnew Jersey, lic. #1500497

Other Relevant Information Relating to Ability To Serve As An Umpire:member, national Association of public insurance Adjusters (nApiA) Windstorm insurance network, board of Directors 2010-present, co-chair of marketing/membership committee (2009-present)member, community Association institute, West coastmember, community Association institute suncoast chaptertexas Association of public insurance Adjusters (tApiA), board of Directors (2010-present) clearwater chamber of commerce president’s circle, past membertampa bay chamber of commerce, past memberpanel member, WinD conference, 2012 and 2013

Industry Experience:total experience: 8 years public Adjuster: 8 years


b.s, business Administration, university of south florida, tampa, fl, 2005 bridgewater college, bridgewater, virginia, 2001 Jesuit High school, tampa, fl, 2000 p.c.l.s. (property claims loss specialist) crawford and company university, Atlanta, gA, insurance Adjusting, 2005

Windstorm Insurance Network Advanced Umpire Certification, 2009, 2010, 2011, 2012

Please note that it is up to the parties selecting the Umpire to check references and credentials and to arrange any payments for services. WIND does not endorse or guarantee the qualifications of any of the listed Umpires, nor make recom-mendations for any of the listed umpires.

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Jaime A. Upegui JCU Enterprises Corp.3800 n. Hills Drive, #217Hollywood, fl 33021tel: 954-809-1158 email: [email protected]: www.jcuenterprises.com

Present Occupation:

independent Adjuster


All-lines independent Adjuster, lic. #p-180585, issued 2009, current private investigator, lic. #c1200562, issued 2013


i have being in the claims industry since 1992, and i have had the opportu-nity to manage a collision centers where collision claims were handle, this allowed me to opportunity to see firsthand the difficulties that insures must experience in order to resolve the claims. in addition, i have work with and for insurance companies for over 10 years, which also allows me the under-standing and the inner works of an insurance company, and by combining these experiences, i know that i can be impartial and fair when umpiring a dispute.


total experience: 20 yearsinsurance company: 10 yearsindependent Adjuster: 4 yearsestimator and collision center manager: 10 years


broward college, criminal Justice Degree. certified and licensed private investigator, certified and licensed All lines independent Adjuster, certified Windstorm umpire, Appraiser, iicrc Water restoration, exactimate, Automotive management institute, Damaged Analysis i-car, collision repairs Diagnostics, and Heavy collision, among others.



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John A. Voelpel, III Voelpel Claim Services, Inc.2208 curry ford roadorlando, fl 32806-2422tel: 407-895-1808 • fax: 407-895-1514email: [email protected] Website: www.vcs.cc

Present Occupation:independent insurance Adjuster

Professional Licensures:florida, insurance Adjuster, lic. #A274441, current


mr. voelpel has been active in the insurance community for almost 40 years. He founded voelpel claim service, inc. in 1998. mr. voelpel has been on the panel of over 890 appraisals. of these appraisals, he has acted as the umpire 94% of the time, and has been the court appointed umpire 27 times. these appraisals have been from Key West, fl to cleveland, oH to el paso, tX and all points in between.

mr. voelpel has been a member of the umpire committee since it was formed by WinD in 2003. He has been on the faculty of all umpire certification classes offered by WinD since its inception. mr. voelpel draft-ed the umpire code of ethics which is still in effect to this date. He also served as the president of WinD from 2005-2006.

Industry Experience:total experience: 40 yearsinsurance company: 24 yearsindependent Adjuster: 16 years

Educational/Professional Background:b.A., business Administration, university of central florida, 1973Associate in claims, insurance institute of America, 1983chartered property casualty underwriter (cpcu), 1984American institute for property and liability underwritersAssociate in management-insurance institute of America, 1992

Windstorm Insurance Network Umpire Certification, 2003-2013


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D. H. Watson, P.E., CCIM, CPM Vertex Construction Services, Inc. 6012 W. campus circle, ste., 220irving, tX 75063tel: 972-490-9331 email: [email protected]: www.vertexeng.com

Present Occupation:real estate and engineering consulting


pe, texas, lic. #36917, issued 1974, currentpe, louisiana, lic. #16126, issued 1976, currentpe, oklahoma, lic. #11716, issued 1976, currentpe, Arkansas, lic. # 4067, issued 1976, currentpe, Kansas, lic. 22523, issued 2012, current


As a 43-year professional engineer, construction manager and real estate practitioner, mr. Watson has education, training and multi-dimensional exper-tise in development, property project management, inspections and evalua-tions for construction defects and property casualties, engineering design, feasibility analysis, and litigation support services.


total experience: 43 yearsengineer: 43 yearsconstruction: 43 years


b.s., civil engineering, university of Arkansas, fayetteville, 1970.ccim, certified commercial investment real estate practitioneer cpm, certified property manager, institute of real estate management experienced construction manager and forensic engineer



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Howard W. WeberDanahy and Murray, P.A.901 W. swann Avenuetampa, fl 33606tel: 813-258-258-3600 email: [email protected]: www.danahyandmurray.com

Present Occupation:

Attorney


florida bar, lic. #0578703 certified circuit court mediator, lic. #15052r


my 27 year career in insurance claim and trial work includes the representa-tion of both insurers and policyholders, as well as having held positions with-in the legal and staff counsel departments of several major florida property and casualty insurers, serving as trial counsel, claim counsel and general counselor.


total experience: 17 yearsinsurance company: 7 yearsAttorney (plantiff): 3 yearsAttorney (Defense): 16 years


b.A., university of south florida, 1982J. D., stetson university college of law, 1985florida bar board certified civil trial lawyer, 1999-2009florida supreme court certified circuit/county court mediator, 2002 (re-certified thru 2014)chartered property and casualty underwriter (cpcu), 2011Associate in claims (Aic), 2011



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Kenneth J. Weber 5086 se manatee terracestuart, fl 34997tel: 772-285-6760 • fax: 772-325-0275email: [email protected]

Present Occupation:

Associate general Adjuster


florida, Adjuster, lic. #A279716 flood Adjuster certification #04040189 (residential and commercial)


over twenty years’ experience as a property insurance Adjuster, knowledge of both residential and commercial policy; prior to insurance, i worked as carpenter, completing additions, tenant finish and complete renovations, some of the duties performed, framing, trim, window, door, fireplace installa-tion as well as roofing. i have extensive background in commercial and resi-dential construction.

some duties: * negotiated settlements; authority to $200,000.*construction supervisor class A unlimited*Associate in claims*Xactimate – structure and content estimating*project management*set up and oversaw onsite storm office, included supervision of adjusters and catastrophe crew adjusters.


total experience: 27 yearsinsurance company: 8 yearsindependent Adjuster: 19 years


Aic



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Justin WhedbeeFrontier Adjusters p.o. box 2687conroe, tX 77305tel: 936-647-1755 • fax: 800-324-0817email: [email protected]

Present Occupation:independent Adjuster


tX, lic. #403972, 1996 - current lA, lic. #523078, 2007 - current Hi, lic. #369271, 2009 - currentnfip lic. #06010432, 1999 - currentfl, lic. #W103207WA, lic. #811752


mr. Whedbee has been adjusting professionally for 18 years. in that time he has managed multiple catastrophes including tropical storm frances (1998), tropical storm Alison (2001), Hurricane claudette (2004), and Hurricanes Katrina, rita, and Wilma in the 2005 season. Hurricane ike (2008), Hurricane irene (2011). led frontier with developments in technology aiding to a quicker deployment of assets as well as better turnaround time and a streamlined review process. experience in multi-million commercial losses on varying types of property losses as well as commercial liability. Authored claims handling guide for insurance companies field adjusters.


total experience: 18 yearsindependent Adjuster: 18 years

Educational Professional Background:

business Administration, lone star college tWiA/tfpA trainer Windstorm Approved umpire and AppraiserAuthored ce on Appraisal/umpire handling and ethics



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Richard C. WigginsDick Wiggins Consultant, Inc.875 e. camino real 11- Hboca raton, fl 33432tel: 561-302-5838 • fax: 561-391-7261email: [email protected]

Present Occupation: Appraiser

Professional Licensures:florida, All lines Adjuster, lic. #A284300, 1992 - current


Handling umpire and appraisal assignments since Hurricane Hugo in 1989. extensive experience as to large property losses, business interruption, stock of merchandise, jewelry and fine arts.


total experience: 51 yearsindependent Adjuster: 51 years

Educational/Professional Background:Journalism/communications major, university of florida, 1961gAb business services, 1961 - 1979Dick Wiggins Associates, 1979 - 1985cramer Johnson Wiggins Associates, 1985 - 2004certified Arbitrator American insurance & reinsurance society



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Arve A. Wikstrom, MBA, JDAlternative Dispute Resolution, LLCp.o. box 4446orlando, fl 32802tel: 407-538-5509 • fax: 407-926-6224email: [email protected]: www.altdispute.com

Present Occupation: mediator/Arbitrator


florida supreme court mediator, lic. #11968cfrDA


serving as a florida Department of financial services mediator since 2009Arbitrator insurance subrogation Arbitrator better business bureau Arbitrator florida Qualified Arbitrator finrA mediator florida supreme court county mediation trainer florida supreme court mediator (county, circuit, family, Dependency and Appellate)mediated over 2,000 cases and arbitrated over 200 cases.


total experience: 14 yearsinsurance company: 3 yearsmediator: 14 yearsArbotrator: 7 years


J.D. barry university school of law, orlando, florida, 2001mbA, university of orlando, orlando, florida, 1999 bA, lemoyne college, syracuse, new york, 1993 professional mediator/Arbitrator since 2007 u.s. Army, 1988 to present, majoru.s. Army reserves combat veteran Afghanistan

Windstorm Insurance Network Advanced Umpire Certification, 2013Please note that it is up to the parties selecting the Umpire to check references and credentials and to arrange any payments for services. WIND does not endorse or guarantee the qualifications of any of the listed Umpires, nor make recommendations for any of the listed umpires.

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bringing WinDstorm clAims inDustry professionAls togetHer ®

Windstorm insurance network, inc. (WinD)® is the first educational member association devoted solely to dealing with windstorm insurance claims issues. it was formed in 1999 with the goal to bring professionals together in the review and discussion of windstorm insurance claims issues. WinD’s mission is to offer industry insight and education to individuals and groups employed or otherwise involved in all aspects of windstorm insurance claims. our members come from across the united states, and represent various companies and professional interests in the property and windstorm insurance claims industry.

ADvAncing members’ KnoWleDge tHrougH eDucAtion, netWorKing AnD professionAlism®

WinD® boasts a sizeable membership of 1,000 professionals from across the nation, and an impressive group of officers and board members. the annual Windstorm insurance conference attracts more than 1,500 attendees for three days of professional development, continuing education, and networking opportunities. Join toDAy!We invite you to become a part of the first educational organization for windstorm claims industry professionals. in addition to valuable networking and educational opportunities, members receive weekly and quarterly newsletters, industry discounts and priority registration and discounted rate for the annual conference. for more information, visit us online at www.windnetwork.com.

®

the educational Association forWindstorm claims industry professionals®

ABOUT WinD

2929 langley Avenue, ste. 203 • pensacola, fl 32504tel 850.473.0601 • fax 850.473.0603 • email [email protected]

visit us online at www.windnetwork.com

®

the educational Association for Windstorm claims industry professionals®

Connect. Learn. Engage.

Join hundreds of windstorm claims industry representatives as they convene for three days of professional development,

continuing education, and networking opportunities.

Windstorm Insurance Conference

2015(16th Anniversary Conference)

January 19 - 22, 2015Roosevelt Hotel

New Orleans, Louisiana

2016February 1 - 4, 2016Hilton Bonnet Creek

Orlando, Florida

Visit www.windnetwork.com for the latest news and updates on WIND events.

WIND UMPIRE - Windstorm Insurance Network

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