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Keys to Efective
FacilitationKatie Willett
January 20, 2012
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Discuss acilitation and the benets o using
a acilitative aroach!
E"lain #eys to successul acilitation!
De$onstrate s#ills and tools to acilitateefectively!
%ession &b'ectives
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Describe the $ost efective $eeting youhave attended!
Describe the least efective $eeting you
have attended!
%etting the bar( What is our
goal)
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*o+ do you +ant others to describe the
$eetings you acilitate)
What results do you hoe to acco$lish
through your $eetings)
lariy E"ectations
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&n the broadest level, acilitation is using
#no+ledge o grou dyna$ics to designand deliver a rocess to hel a grouachieve desired results!
-lanning $eetings!
%taf $eetings!
o$$ittee $eetings!
What is Facilitation)
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reating a structure that is oen and
.e"ible enough to allo+ or e"lorationo issues!
reating a rocess to invite articiantsto actively engage in their learning!
/istening and as#ing uestions!
sing a Facilitative roach to 3raining
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*ighlights the needs o the learner!
ssu$es the ossibility o +or#ing +ith$ore than one right ans+er!
4ost roductive +ay to engagearticiants in the learning rocess!
Why do +e Facilitate)
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-aradig$ %hit or
Facilitators
5nstead o(
3hin#ing about having theans+ers!
%earching or agree$ent!
%eeding u to get theend!
Focus on individualthin#ing!
%uort the urge to
co$ete! E"ecting erection!
3ry this(
3hin# about having theuestions!
%earch or inut!
%lo+ing do+n to savor the 'ourney!
6enet ro$ collectivethin#ing!
Engage and collaborate!E$brace uncertainty and trust
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1. Create a positive learning
environment.
2! Develo core co$etencies in rocess!
7! 6uild around the adult learning $odel!
8! ddress diferent learning styles!9! Develo core co$etencies in content!
Keys to Efective Facilitation
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What +as done at thebeginning o the session tocreate a ositive learning
environ$ent)5t all starts +ith you::
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%o$e ;esonses
War$ly greet you!
-lan oeningcareully!
se visual aidsefectively!
Debrie activities!
%tay ocused ontoics!
Dress aroriately!
/isten attentively!
;esond graceully!
Encouragearticiation!
;oo$ set
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1! reate a ositive learning environ$ent!
2. Develop core competencies in processtechniques.
7! 6uild around the adult learning $odel!
8! ddress diferent learning styles!
9! Develo core co$etencies in contentdevelo$ent!
Keys to Efective Facilitation
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Develo ore o$etencies
*o+ you +or# +ith thegrou!
What you
cover!
-rocess
ontent
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Whole 6rain ctivity
Content(
Kno+ the big icture and thedetails= #no+ the .o+!
>ive clear and co$leteinstructions!
Design the session to a?r$
the +isdo$ o the grou! 3ie o
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reate a cli$ate that suorts learning!
se i$actul uestions!
/isten thoughtully!
4anage the ti$e and sace!
Fly under a neutral .ag!
&rchestrate the audience dra$a!
ssu$e resonsibility or articiant@slearning!
o$etencies
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1!%tarting the conversation!
4anage the environ$ent and initiatingconversation!
2!&rganiAing the .o+!
7!6roadening articiation!
8!*eling individuals $a#e their oints!
9!4anaging divergent ersectives!
B!;eaching agree$ent!
C!uestion and ans+er techniues!
%o$e 6asic 3echniues
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What does co$$unicating +ith condence
loo# li#e to you)
o$$unicating +ith
ondence
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o$$unicating +ith
ondence
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ollect your data!
Who is your audience)
What do they +ant to learn)
What do they need to learn)
Write your ob'ectives! nticiate uestions!
-lan
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Kno+ your audience!
Kno+ your content oints!
4e$oriAe your oening co$$ents!
3hree hase delivery!
-reare your close! reate your oening!
-rearation %ets the %tage
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3hree 3oolsoice!
>estures and -osture!
%tructure!
-ractice
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ariety $atters!
olu$e
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%tand u straight!
6reathe deely and control air .o+ +ithdiahrag$!
i$ your voices at so$eone at increasingdistances throughout the roo$!
E$ty your oc#ets!
-osture
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%tand in balanced $anner!
se hands in $oderation!
Kee gestures above +aist and ocused on$essage!
E$ty oc#ets beore you start!
/et hands rest at side eriodically!
*arnessing Energy through>esture ontrol
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%tart big 4a#e an i$ression!
se a uote, headline, story!
6e organiAed!
%ea# +ith G-lain EnglishH!
se ictures to $a#e your oint!
;ound statistics u, over t+o thirds, not BB!CI!
%tructure
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%tate the idea you +ant others to consider!
;elate the idea to a revious state$ent orevent!
%uort idea +ith evidence or data!
5ntegrate by as#ing or suort!
5$act %trategy
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se o language!
%et u the right environ$ent!
Focused eye contact!
-ersonaliAe or your-articiants
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Focused eye contact is #ey!
/oo# around the roo$ beore you startsea#ing!
Focus eyes on one erson and then startsea#ing!
*old eyes on one erson until you haveco$leted a thought! 8 to B seconds
;otate osition o eole +ith +ho$ youconnect visually!
onnecting +ith yourudience
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6e credible!
se real acts and data!
hannel nervousness!
isualiAe a successul session!
-ersuade
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1!reate a ositive learning environ$ent!
2!Develo core co$etencies in rocess!
7!Build around the adult learningmodel.
8!ddress diferent learning styles!9!Develo core co$etencies in content!
Keys to Efective Facilitation
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dult /earning 3heory!
Why is it relevant to us)
4alcol$ Kno+les
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6eore /earning %tarts, dultss#
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1!reate a ositive learning environ$ent!
2!Develo core co$etencies in rocess!
7!6uild around the adult learning $odel!
8!Address diferent learning styles.
9!Develo core co$etencies in content!
Keys to Efective Facilitation
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*o+ do you learn best)
Kinesthetic!
isual!
uditory!
Diferent /earning %tyles
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*o+ +ill you incororate these rinciles into
your $eeting designs or training)
1!dult /earning 3heory!
2!/earning style diferences!
-ersonal Focus
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1!reate a ositive learning environ$ent!
2!Develo core co$etencies in rocess!
7!6uild around the adult learning $odel!
8!ddress diferent learning styles!
9!Develop core competencies incontent.
Keys to Efective Facilitation
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6uilding the ontent
rocess conten
t
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*o+ +ill you get started)
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DD5E 4odel
%tarthere
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ssess and nalyAe
Questions to Ask
Who is the audience)
What do they need tolearn)
What do they hoe to
learn)
What is the urose othe session)
ools to !se
%urveys!
uestions!
Focus grous!
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%tart +ith the ob'ectives!
Kee in $ind(
dult /earning 3heory!
/earning styles!
3i$e bloc#ing! Design interactive +ays to e"lore the
toic!
Design and Develo
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5cebrea#er!
&ening
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Kee ob'ectives in $ind!
Develo solid useul content!
reate a logical .o+!
Kee dult /earning 3heory in $ind!
reate visuals and $aterials that suortlearning !
se a variety o activities to engage!
Efective Designs
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-;E-;E, -;E-;E, -;E-;E:
Focus on content and rocess!
6uild around the adult learning $odel!
ddress diferent learning styles! reate a ositive learning environ$ent!
5$le$ent and Facilitate
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DD5E 4odel
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3hrough articiation in this training,
articiants +ill be reared to(E"lain acilitation and the benets o using aacilitative aroach!
Discuss #eys to successul acilitation!
ly s#ills and tools learned to acilitateefectively!
5n ;evie+
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uestions)
lose +ith o$$it$ent