© Arthur Shelley 2008 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 1 Graduate School of Business Wikis for improved education in knowledge management Arthur Shelley actKM Conference October 2008 Canberra
Wiki_In_Knowledge_Education
May 17, 2015
Wiki tool for Knowledge Education
Presented to the actKM conference in 2008
Collaborative learning for both content and behavioural aspects of education. Interactive web2.0 learning with high quality outcomes
Presented to the actKM conference in 2008
Collaborative learning for both content and behavioural aspects of education. Interactive web2.0 learning with high quality outcomes
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© Arthur Shelley 2008 under Creative Commons License. Available for public use provided source is acknowledged.
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Graduate School of
Business
Wikis for improved education in knowledge
management
Arthur ShelleyactKM Conference October 2008
Canberra
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Flow of knowledge exchange
Why use wikis in education?
What were the outcomes?
What is industry doing?
Who else is using wikis for education purposes?
Summary thoughts
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Why use a wiki for education?
Facilitate collaborative interactions between students Moderate competitive behaviours. Student given a related topics for the assignment. Assessed on their own content and how well they link
their topic to the other students’ topics.
Reward for sharing knowledge rather than hoarding.
Key Outcome: Professionals who understand the value of building
relationships, networks, sharing knowledge and leveraging each others intellectual assets.
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Principles of wiki based learning
Actively learn together across topics rather than compete for the same information.
Collectively build volume from multiple research disciplines.
Broad coverage of knowledge-related content, cross-linked.
Hand on access to Web 2.0 tools (for a common purpose)
Dialogue behavioural and relationships to enhance learning.
Understand aspects of differences in how people learn.
Why the principles of KM are important to career development.
Reinforced value of social interactions. Provided a learning experience where they learn from each
other in a highly productive way.
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Course administration Outcomes for the students far outweighs the
minor additional work to set it up.
Everything on-line including feedback
Administration and marking simpler.
No lost hardcopy assignments
Minimised monitoring who has handed what in.
60% course assessment built within the wiki.
Half individual work and half group work.
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Output examples
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Output examples
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Output examples
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Interesting Insights: Wiki Traffic
Spot the assignment due date!
(and the interim check date)
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Sample student feedback
The interactive learning is great, putting theory into practice is always fun and easier to remember, sort of accidental learning.
I thought the wiki was a great exercise, the individual one especially with the links to be made to other pages ensures that you get a chance to read others work as well. In that way it helped me cover more areas and gain new knowledge. The group discussion definitely did help a lot …
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Sharing the learnings with others
Vodcast
Podcast
Interview
Personal assistance Email, phone
How to create a Wiki: http://www.dlsweb.rmit.edu.au/bus/public/wikis/wiki_00/site/wiki_00.html
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Small survey: Wiki usage
Number of participants in poll = 69Participants are KM experts present at the webinar held by Serebrum on July 30, 2008Source: Serebrum Corporation
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Large survey: Web 2 usage
McKinsey Quarterly Global Survey July 2008
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Large survey: Key tools
McKinsey Quarterly Global Survey July 2008
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Global volunteer initiatives
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Global volunteer initiatives
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On-line KM course using Wiki
http://ltc.umanitoba.ca/connectivism/
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Wiki constructed KM text
http://ltc.umanitoba.ca/KnowingKnowledge/index.php/Main_Page
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Wiki in Project Management
“Wikis have worked very well so far as a tool for sharing and communicating project information….
.. successfully been used by the Alaska Airlines Project Management Organization and the IT Division. They have permeated our organization…..
…most compelling are both their democratic nature and their ability to capture the knowledge of contributors.”
John Petroske, Project Manager, Alaska Airlines Promoting Project Communication Using Wikis. ProMAC Conference, Anchorage Alaska. Sept 2008
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The Visual Wiki
http://www.youtube.com/watch?v=yZ52ORG89Yg
Visualise relationships between “linked items” using graphics rather than just standard links.
Freebase
Thinkbase
ThinkmapJohn Hosking
University Auckland
Google TechTalks
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The Visual Wiki: Business process
Two way integration:
Change graphic opens a wiki page for content
Change wiki and new graphic links occur in visual
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New wiki pattern research
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Wikipedia: Shared collective
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Conclusions: Using wikis in education
Reinforces collaborative behaviours & sharing.
Demonstrates collective value, broadens K
scope.
Improves quality through experimentation.
Increases interactions between learners.
Generates collective & creative use of functions.
Provides continuous two way learning.
Enables emergence and historical elements.
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Contact
Arthur [email protected]
[email protected]+61 413 047 408