WIKI MASTERS

WIKI MASTERSWikis and Shared Knowledge Repositories

Team Members

Amjad Al Azzam Paul Campbell Sultan Alyahya Syed Ahmeduddin Ziad Alzughaibi

Agenda

Intro to Wikis Selection Process Use Cases Conclusion Q/A

What is a WIKI ?According to Wikipedia: Wiki is a Hawaiian word for "fast". It can be expanded as "What I Know Is".“A wiki is a page or collection of Web pages designed to enable anyone who accesses it to contribute or modify content, using a simplified markup language”.

“A Wiki is a collaborative Web application”

Features & Characteristics

Main Characteristics Open: Any user can see, create, edit and add

content within the wiki Web site. Progressive: The size of the content can be evolved

as long as it is used. Interrelationship: Entries can cite other entries.

Features & Characteristics

Unique features Easy to use Free or Cheap subscription E-mail Notifications and RSS feeds Security tools such as password, Access Control

List, Blacklist, CAPTCHA Attachments: Files, Pictures, Media files. Varieties: Hosting vs. download – Internal vs.

External

Wiki Uses

There are three main uses for wikis: 1- To collaborate2- To organize information3- To share that information

Wiki Uses (Cont..)

Enterprises Uses:To collaborate on developing content or documents.To maintain a knowledge base for information.Project Management.

Wiki Uses (Cont..)

Personal Uses:Organizing personal information and files such as

To-do lists, contact information, appointmentsVarious types of lists, notes, codesFrequently referenced documents or files

Making content available on your home networkPublishing personal information on the Internet

Secured: Personal access to information from any PCPublic: Share/collaborate with friends/family

Wiki Uses (Cont..)

Educational Uses: Sharing knowledge Exchanging thoughts Engaging in on-going discussions Posting assignments and tracking progress Communicating effectively

Wiki Uses (Cont..)

Special Interest and Community Uses: Building communities of users that have the same

interest Sharing ideas, information, and knowledge

Wiki – Which one to pick?

Evaluation Matrix

Important Dimensions

Domain Internal

Easier to manage and secure the site through company standards and policies. Gives the wiki more of a personality of the company.

External Open to the public, where web users can view, modify, add to

the site. This gives the wiki its own personality and larger share of the

knowledge as more users have access to it.  

Purpose Personal or Small Group Corporate or Large Organization Academic and Educational

Security Authentication, Access Control, Blacklists, CAPTCHA SSL Encryption Delayed Indexing

Important Dimensions (cont.)

Wiki Selection Process

Other Significant Features/Dimensions Cost: License fee / Free and Open source Hosting Features System Requirements, Data storage types supported Support Special Features: Section Editing, WYSIWYG Editing Statistics :Recent Changes , Wanted Pages, Most/Least

Popular , Recent Visitors ,…

Wiki Selection Process (Cont.)

Evaluation Matrix Tools Evaluation

Wiki Matrix Web Site

An easy way to compare different Wiki tools.

Three simple steps: 1. Go to http://www.wikimatrix.org/2. Select the wikis you want to

compare ,for example : MediWiki, Zoho Wiki, PBWiki

3. Press the “compare” button..

Use Case #1

FINDINGTRUTH.COM

Gene

Visionary seeks partners to build a new world

Group Size: 1 to (the sky is the limit)Company location: The CloudGoals: Develop a concept for a non-profit service organization

A ubiquitous source for truth

Description

FINDINGTRUTH.COM

Imagine this:Blend: Wikipedia, Snopes, Google Search, YouTubeAdd: Certification labeling for authors and contentTools: to understand, reference, and use truthChannels: Web, email, RSS, TV, Print

Gene needs:A repository to save and organize researchBuild a business planEngage and collaborate with like-minded people

Required Features

Must Have Nice to Have

FINDING TRUTH.COM

Publicly hosted Secured content and access Moderate storage capacity Version management Easy to use File attachments Initially free Scalable

Conflict handling Section editing Mobile friendly Search capability Blogs/Forums Footnotes/quoting Email notification Delayed indexing

Products Considered

FINDING TRUTH.COM

Product Additional Pros Cons

SocialText

Best scalable Mind map tool Quoting, Footnoting

Less storage in free version

SpringNote

No ads Section editing

Not scalable Weaker search Weaker support

WetPaint

More storage Better security,

search Better support

No quoting, footnoting

Zoho

Better security, search

Printer-friendly output

Less storage in free version

Product Chosen

FINDING TRUTH.COM

The winner is: WetPaint

Growing Your Site Private Onsite Messaging Autocomplete Links Widgets

Building Your Site Click-and-Type Page Editing Page Level Discussion Threads Customizable Page Templates Spell Check Compare Page Versions

Navigating Your Site Dynamic Page Organization Clickable Keyword Tags Site Search

Monitoring Your Site Lockable Pages Revert Pages Site Statistics: Questionable Language Report

Medical Care Supply

Providing Better Health Care to Patients

USE CASE 2

Business Description

MEDICAL CARE SUPPLY

Group size: 5,306 employees Head Quarter Location: San Diego, CA Goals:

Making health care safer and more productive Provide excellent customer service

Technical Support Department

Required Features

Must Have Nice to Have

MEDICAL CARE SUPPLY

Ability to share files Controlled access (login/pass)

Ability to encrypt files Read-only for files Hosted Service

Organize/sort information Email notification

Products Considered

MEDICAL CARE SUPPLY

Product Additional Pros Cons

ClearWiki

Page Revision Most Lead/Popular Pages Recent Visitor

No Page Templates

EditMe Page TemplatesNo RSS Feeds

Swirrl More storage 10 GB Doesn't Support Subdomain Weaker File Encryption

Wikidot Footnoting Forms

No “WYSIWYG” Editing

Product Chosen

MEDICAL CARE SUPPLY

The winner is: ClearWiki

• Providing Better Technical Support Page Revision Most Lead/Popular Pages Recent Visitors Recent Changes

Conclusion

Wikis are a great form of knowledge repositories.Can service individuals, groups, enterpriseMany great free or low cost solutionsLower maintenance cost than alternativesEasy to learn and useMany types of solutions are available for a variety of

needs.

Q/A

Questions ?

Sources

http://en.wikipedia.org/wiki/Wiki http://en.wikipedia.org/wiki/Wiki_(disambiguationhttp://ssad.bowdoin.edu:8668/space/Characteristics+of+a+Wiki