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WHY SOME IDEAS FLY WHILE OTHERS DIE
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Page 1: Why Some Ideas Fly While Others Die

WHY SOME IDEAS FLY WHILE OTHERS DIE

Page 2: Why Some Ideas Fly While Others Die

Context

Ideas are used by businesses to:

● Better approach markets● Launch new products● Adapt structures● Incentivise staff● Build brand● Set prices

WHY SOME IDEAS FLY WHILE OTHERS DIE

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WHY SOME IDEAS FLY WHILE OTHERS DIE

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“To create valuable connections for our clients with their audiences”

WHY SOME IDEAS FLY WHILE OTHERS DIE

SIFT PURPOSE

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WHY SOME IDEAS FLY WHILE OTHERS DIE

Business publisher

Digital agency

Marketing services platform

140 staff, £9m revenues, founded 1996, Bristol & Boston

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Ethos

● You learn by sharing what hasn’t worked● Openness is engaging● If you’ve never failed, you’ve never tried anything new

WHY SOME IDEAS FLY WHILE OTHERS DIE

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Agenda

1. Online community case study - AccountingWEB2. Cross-selling3. Launching in the US4. Acquisitions5. Platforms6. Communication7. Conclusions

WHY SOME IDEAS FLY WHILE OTHERS DIE

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Finance Small business Enterprise

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WHY SOME IDEAS FLY WHILE OTHERS DIE

Uniqueusers

0.6m

Profiled members

120k

Page impressions

2.1m

E-newsletter subscribers

80k

Logged in members

18k

Comments & questions

8k pm

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WHY SOME IDEAS FLY WHILE OTHERS DIE

AccountingWEB revenues (£k)

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WHY SOME IDEAS FLY WHILE OTHERS DIE

● Organic & gradual● Evolved not forced● User-lead● Engaged● Authentic

What went right?

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WHY SOME IDEAS FLY WHILE OTHERS DIE

● Expectations● Business model● Culture● Forced

What went wrong?InsightExec (BT)

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Cross-selling

How difficult can it be to sell something else to your existing clients?

WHY SOME IDEAS FLY WHILE OTHERS DIE

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WHY SOME IDEAS FLY WHILE OTHERS DIE

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WHY SOME IDEAS FLY WHILE OTHERS DIE

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WHY SOME IDEAS FLY WHILE OTHERS DIE

● Launched Mar ‘14● Revenue £25k● Loss £230k● Closed Mar ‘15

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● Existing clients & Net Promoter Scores!● New products

○ proper support○ separate & dedicated teams○ not just an add-on○ careful launch

● Client relationships can be very specific● Where is your strategic value?

WHY SOME IDEAS FLY WHILE OTHERS DIE

Cross-selling learnings

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Launching in the US

1. Launched AccountingWEB US in 19992. 5 different publishers3. Under-performed (despite market opportunity)4. We just wanted to copy the AccountingWEB UK formula!

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WHY SOME IDEAS FLY WHILE OTHERS DIE

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WHY SOME IDEAS FLY WHILE OTHERS DIE

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Acquisitions

1. Fast track growth!2. Sift has made 9 acquisitions

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● Allure● Time-consuming and distracting in

themselves● Distract from core focus● Buy-in?

WHY SOME IDEAS FLY WHILE OTHERS DIE

Acquisition learnings

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Platform adventures

1. Initial platform built in-house in Perl2. Sales people decided it wasn’t ‘fit for purpose’ 20023. $1m .NET Norwegian adventure 2004/54. $1m Java in-house adventure 2006/75. Open Source (Drupal) from 20076. Sift Media publishing platform (Drupal) 2014/5

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WHY SOME IDEAS FLY WHILE OTHERS DIE

Initial Sift

platform

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Sift Digital clients 1998 - 2005

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Digimaker

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• 35K+ developers• 30K+ contributed modules and

themes

• Powers 1% of the top 10,000 websites

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Sift Digital clients 2015

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User profile Brand Profile Content marketing

Campaign amplification

Stronger site visibilityEnhanced profileStandard packagePremium packages

ArticlesPress releasesPDFsWebinarsVideosHubs

DisplaySticky contentContent recommendationUser profiling EmailSocial

Stronger site visibilityTiered profilesLow barrier to sign upIncremental profiling

Measurement

Sift Media - new publishing platform

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WHY SOME IDEAS FLY WHILE OTHERS DIE

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Communication

WHY SOME IDEAS FLY WHILE OTHERS DIE

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Sift Update

WHY SOME IDEAS FLY WHILE OTHERS DIE

● Occasional● Personal● Open● Honest

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CONCLUSIONS

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EngagementWHY SOME IDEAS FLY WHILE OTHERS DIE

● Myth of great people

● Cause or consequence of success?

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Sift Office

WHY SOME IDEAS FLY WHILE OTHERS DIE

● Carpets deep clean● Beer & clear● Kitchen refresh● Stand-up desks

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Greener SiftWHY SOME IDEAS FLY WHILE OTHERS DIE

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Sift Cares

WHY SOME IDEAS FLY WHILE OTHERS DIE

● Community days● Annual charity partner● ‘Whole of Sift’ skills

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●An idea is only the beginning●Don’t just ask someone to ‘make it happen’!●Dedicated team●Build team as if a new company●Conflict with existing teams inevitable●Learning first●Gather evidence to validate expenditure●Evaluate the innovation leader based on

whether she has ‘executed a disciplined experiment’

WHY SOME IDEAS FLY WHILE OTHERS DIE