© 2013 Skillsoft Ireland Limited © 2013 Skillsoft Ireland Limited Introducing Skillsoft A Smart Answer to the Global Talent Crisis 1
Jan 27, 2015
© 2013 Skillsoft Ireland Limited
© 2013 Skillsoft Ireland Limited
Introducing SkillsoftA Smart Answer to the Global Talent Crisis
1
© 2013 Skillsoft Ireland Limited 2
Why Skillsoft? Skillsoft delivers an unparalleled learning experience with a track record for business outcomes.
Agenda
© 2013 Skillsoft Ireland Limited
Why Skillsoft?
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Pillars of capability
Self-paced elearning
Digital books & summaries
Simulations Videos Virtual classes Localizations Certifications Continuing ed
programs Blended learning Mobile learning
CONTENT Program
development Blended design Technical planning Marketing Administration Reporting Mentoring Custom
development Outsourcing
services Third party LMS
integration
SERVICES Elearning pioneer Social learning
innovator Certified expert
instructors and mentors
Global presence SaaS/hosting Proven ROI
methodology
EXPERIENCE
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Why Skillsoft?
Skillsoft solutions and expertise help our customers deliver meaningful business results
Depth & Breadth: comprehensive elearning portfolio
Expertise: numerous and tenured client facing experts
Market Leadership: 6,000+ customers, 19 million+ end-
users
Innovation: $40-50m R&D invested annually
Flexibility: adaptable offerings and business terms
Thought Leadership: best of breed without aggregation
Quality: repeatedly recognized and awarded
Global Reach: present in 58 countries, support for 19
languages
Customer Service: extremely high loyalty, year after year
Results: proven track record for business impact and ROI
A pioneer in the field of learning with a long
history of innovation. We provide cloud-based
learning solutions for our customers
worldwide, who range from global enterprises, government, education to mid-sized and small
businesses.
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2013
2012
2011
2010
2009
2008
2007
2005
2003
2002
1999
1998
inGenius, Skillsoft Leadership Advantage
Tablet-ready 1-hour business Courses, IT Performance Support Video, Skillsoft Professional
Advantage, IT expert elearning design
Skillport 8, Skillsoft Sales Advantage, virtual labs, enhanced compliance offerings
Live Learning, German & Spanish Books
Skillport 7.0, 1 hour business courses, leadership videos
First generation business courses, job aids, role plays, IT and desktop courses
508 Accessibility, localized courses, AICC Certification, Books24x7 collections
OLSA, legal compliance courses, Well-BeingEssentials, KnowledgeCenters
Skillsoft founded
Search & Learn, learning programs, ILT module, credentialing, ES&H courses
Skillsoft’s history of innovation
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Skillsoft customer satisfaction results
97% of customers recommend Skillsoft
Based on scientific survey conducted by an independent research firm, TNS, the world’s largest custom research company
548 Skillsoft customers participated in the latest survey Skillsoft exceeds industry averages in all areas
2008 2009 2010 2011 2012
Ease of doing business 94% 96% 96% 98% 97%
Likely to recommend 93% 97% 98% 97% 97%
Customer service 93% 96% 95% 96% 96%
Product quality 94% 96% 97% 98% 97%
Likely to purchase again 93% 92% 97% 95% 96%
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Skillsoft moves the needle
Emplo
yee
Satisf
actio
n
Custo
mer
Sat
isfac
tion
Quality
Incr
easin
g Sale
s
Produ
ctivit
y
Decre
ased
Cyc
le Tim
e
Decre
ased
Cos
ts
Decre
ased
Risk
0%
2%
4%
6%
8%
10%
12%11%
10%
9%
8% 8% 8% 8%
7%
Skillsoft’s Business Impact Estimates
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1. Skillsoft impacts critical areas of business performance.
2. Skillsoft delivers remarkable outcomes.
3. Skillsoft is applied on the job at a higher rate.
4. Benefits of Skillsoft learning span across industries.
Our study revealed four key findings that make Skillsoft a solid solution to talent gap problem:
Challenge the Status Quo With a Smarter Approach to the Global Talent Crisis
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Scrap learning: that which is successfully delivered but not applied on the job (OTJ) The cost of learning that goes unused and fails to meet the
expectations for improved performance.
Industry experts estimate the average scrap learning rate is between 55% and 80%*. More than half of the investment in learning delivery isn’t being
transferred into the workplace.
*The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results, Second Edition by Calhoun Wick and Roy Pollock
Learning programs are not the same
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A Skillsoft learning program has the least amount of scrap learning in the industry – under 14%
What is hidden is the cost of lost performance which is many times greater than the cost of scrap learning?
Lost performance is the loss in productivity, time, revenue and customers due to lack of transfer of learning into the workplace
Less waste + higher transference = Skillsoft
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86% of Skillsoft learners were able to apply what they learned within 6 weeks of the training
Excellent transference on the job
1 week 2-4 weeks 5-6 weeks I haven’t applied what I learned yet, but plan to in
the future.
I don’t expect to use the knowledge/skills gained
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
50.2%
24.8%
11.3% 11.8%
1.9%
I was able to apply training within:
Moving the Needle: How Skillsoft Impacts Performance of Individuals and Organizations; 2011
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A five-stage framework that maps the path to learning maturity for an organization and its programs
Creates a blueprint focused on the alignment of learning to talent needs and obtaining the critical objectives for each stage
Provides sound strategies that increase the overall performance of learners and teams and accelerate business results
The Skillsoft Learning Growth Model™
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Skillsoft Learning Growth Model™
Supplement
Elearning is introduced to address scalability challenges and reduce costs, adoption is ad-hoc
Stage 1
Targeted
Targeted learning begins to support specific initiatives and job roles
Stage 2
Strategic
Learning is aligned to strategic business objectives and begins to connect to talent management
Stage 3
Integrated
Elearning is woven into the workflow, accelerating business impact and organizational agility
Stage 4
Optimized
Learning adoption is ubiquitous and has become a core competitive advantage
Stage 5
Implementation Phase
Transformation Phase
Expansion Phase
Where do you want
to be?
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Skillsoft contributes to customer success
© 2013 Skillsoft Ireland Limited
Accolades for Skillsoft
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Customer quotes
“The only way you’re going to change behaviors, truly change behaviors, is if you change belief systems. And that’s what happened. Belief systems were changed.”
Alan Kather, Former Vice President of Talent Management and Unisys University (on utilizing Skillsoft assets)
“We’ve tied Skillsoft to these career growth programs. When someone thinks of career growth, we want them to consider Skillsoft.
Greg Frazer, Senior Training Specialist, Leadership & Organization Effectiveness, Juniper Networks
“As a result of taking Skillsoft courses, I have improved my ability to listen and communicate, therefore enabling me to attract and hire the best and the brightest.”
John Cervantes, Recruiting Team Leader for Carrington Mortgage Services, Mortgage Lending Division
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Analyst quotes
"Learning and development programs are no longer an optional part of business. Organizations understand that in order to be successful, they need to invest time and money into the development of their workforce, including the technology to deliver learning and training."
Mike Green, Manager of ASTD Research
“Skillsoft is a leader in providing companies the e-learning tools and learning strategies to facilitate rapid business growth, fill critical talent gaps and help align activities with business goals.”
Josh Bersin, President of Bersin by Deloitte
"Aberdeen's research has shown that video is a fast-growing segment in the world of learning, and an extremely useful part of best-in-class development practices. Skillsoft's IT and Desktop Video collections allow individuals to know how to do something they didn't know five minutes ago – the ultimate goal for just-in-time learning,“
Mollie Lombardi, Vice President and Principal Analyst, Human Capital Management for Aberdeen Group
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Elearning! Magazine Awards Best Social Learning Tool: 2011
Best Learning Management System: 2010
Best Leadership Development Program: 2010, 2012
Best IT Content: 2008, 2009, 2010, 2011, 2012
Best Soft Skills Content: 2008
Best Compliance Content: 2008, 2010
TrainingIndustry.com Top 20 Learning Portal Companies: 2010, 2011, 2012
Top 20 IT Training Companies: 2008, 2009, 2010, 2012
Top 20 Content Development Companies: 2012
Top 20 Training Outsourcing Companies: 2012
Top 20 Leadership Training Companies: 2012, 2013
Top 20 Workforce Development Providers: 2012
Chief Learning Officer Gold Winner, Learning in Practice Awards, Excellence in Social Learning:
2012
Recent Skillsoft awards
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Brandon Hall Research Bronze Medal in Best Advance in Social Learning
Technology: 2010 Gold Medal for Best Advance in Technology for
Virtual-Classroom Training: 2009 Silver for Best Advance in Learning Management
Technology: 2012
Cisco Awards Quality Distinction Award: 2010 Gold: 2009
LearnX Asia Pacific Awards Performance – Sales New Hire Training: 2013 Best eLearning Design – Interactive Scenario: 2012 Best Training Provider: 2009, 2010 & 2011
Recent Skillsoft awards
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Military Training Technology Magazine MT2 Top Training and Simulation Company:
2008
The Stevie Awards Gold Stevie Winner, Sales Department of the
Year - Public Services & Education: 2012
Workforce Management Training Providers Hot List, 2012, 2013
Recent Skillsoft awards
© 2013 Skillsoft Ireland Limited
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