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Why Mergers or Acquisitions Fail and How HR Can Help Presented by Michael C. Jacobson, J.D. XpertHR Legal Editor
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May 01, 2018

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Page 1: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Why Mergers or Acquisitions Fail…

and How HR Can Help

Presented by Michael C. Jacobson, J.D.XpertHR Legal Editor

Page 2: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

A confluence of

events

A monster year for M&A

Tax Inversion

Failure Rates

MegaDeals

• 141 “mega deals” in

2015 worth $5

billion or more

• Almost $5 trillion

worth of total global

M&A activity

• 42 percent YOY

increase

• Failure rate

consistently hovers

between 70 and 90%

• Would you rather?

• Pay American

tax on foreign

profits; or

• Pay foreign tax

on foreign profits

Page 3: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Primary strategic drivers

of M&A

Revenue

• New profit streams

• Tax inversion

Competition

• Gain market share

• Push a competitor out

Regulation

• Legislation

• Oversight

• Litigation

Page 4: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Why would a startup

want to go public,

anyway?

Increased scrutiny

Crushedentrepreneurial spirit

Profit sharing

Page 5: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

M&A in the news

10.4

bill

ion

26.2

bill

ion

66

bill

ionBayer

acquired

MonsantoMicrosoftacquired

LinkedIn Danoneacquired

White Wave Foods

Page 6: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Belle of the ball

Experience &

knowledgeProfitability

Compliance and legalexposure

RetentionSomething

special

What makes a company an attractive

target for a “mega deal”?

Page 7: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Quantitative or

qualitative?

Quantitative

Balance sheet

Market share

Qualitative

Talent

Intellectual property

Page 8: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Answer the

big questions first

Why are we interested in

pursuing this deal?

What are we flexible and

inflexible on?

What is the right style for

the deal?

Who are the real leaders

within the target

company?

How do the leaders build

relationships to facilitate

achievement of goals?

Page 9: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Case Study:

A merger that worked

• In order to succeed they had to avoid a culture clash

• Consensus-building or streamlined decision-making?

• Who are the right people to lead into the future?

• Should we impose our new system on our colleagues or should we

(ahem) build consensus?

Page 10: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Speak up, HR

• Is your company a buyer or a seller?

• Pick the right moment or series of moments

• Provide something tangible to back it up

• The squeaky wheel gets the grease

Page 11: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Data analytics:

Two sides to

the coin

- CEOs want more of this

- Customizable to fit goals

- Poorly understood

- Risk

- Self-serving

Pro

Con

Page 12: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

M&A Due

Diligence for HR

Part 1: Financials

Balance sheet

ProductionAudit,Taxes

Future

Page 13: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

M&A Due Diligence for HR

Part 2: Technology and IP

• Patents, patents

pending and litigation

• Copyrights, trade

secrets, client lists

• Hardware and physical

property

• Software, algorithms

• Talent

Page 14: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

M&A Due Diligence for HR

Part 3: Corporate Matters

Corporate Governance

Structure

Mgmt hierarchy

Oversight

Insurance

Page 15: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

M&A Due Diligence for HR

Part 4: Strategic Fit

• Full integration necessary?

• Cost savings and synergies?

• How have mergers,

acquisitions or restructures

impacted the target company

in the past?

*Important*

• Is your company a strategic fit for the industry or

jurisdiction that you’re expanding into?

• Assess the competitive landscape

• What are the advantages and disadvantages of

the target company compared to the industry?

Page 16: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Case Study:

A merger that failed

• Both companies agreed on describing the move as a

“merger of the equals” but they couldn’t live up to

that standard

• Daimler – German company described as

“conservative”

• Chrysler – American company described as “daring”

• Culture clash manifested in multiple ways

• Early integration was fraught with resignations and

terminations, a sure sign of the lack of buy-in

Page 17: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

M&A Integration for HR:

The Insider’s View

Most Common Integration Issues

• Speed, clarity

• Responsiveness

Most Common Deal Breakers

• Poor cultural fit

• Lack of vision, strategy

Most Common Indicators of Success

• Employee retention

• Customer retention

Page 18: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

M&A Integration for HR:

Change Management

• Imagine dealing with all of the

“people issues” that arise out of a

merger or acquisition on a “case by

case” basis. Is that doable?

• Instead, this process can be

standardized, buoyed by data and

analysis and delivered across

wide swaths of employees.

• Start at the top

• Work your way down

• Build consensus

• Be realistic • Delegate with purpose

• Stay in touch

Page 19: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Post-Restructure Issues:

Evaluating At-Will &

Contract Status, Part 1

• The EAWD does not exist in the UK

• UK terminations are restricted by

statute

• Advance notice

• Due process

• “Unfair dismissal” cases

• The EAWD was “invented” by

Horace G. Wood in 1887’s “Master and

Servant”

• Wood cited four cases in support of his

“rule,” but none of them actually did.

• What happened next?

Page 20: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Post-Restructure Issues:

Evaluating At-Will &

Contract Status, Part 2

Why did American

society allow this to

happen?

• Revolution, War of

1812 still fresh

• Civil War was recent

• Prevailing “Laissez-

Faire” attitude

• Social Darwinism

and rugged

individualism

• A formal move away

from the UK system

Why did the legal system

allow it to stick?

• Richard Posner:

Overcoming Law (1996),

Cambridge Harvard

University Press

• Richard Epstein: The

Global Workplace (2007),

Int’l and Comparative

Employment Law

• Alan Hyde: Working in

Silicon Valley (2003), High

Velocity Labor Markets

Page 21: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Post-Restructure Issues:

Performance

Management and Career

Development

• Culture clash or seamless

transition?

• Results-based evaluation or

subjective managerial input?

• Both?

• Top-down,

conservative or free-

thinking and agile?

• Consensus-builder or

authoritarian?

• Tenure-track or strictly at-will?

• Rate of turnover and loyalty

• Social media presence and feedback

• Effectiveness of performance management

Page 22: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Post-Restructure Issues:

Discipline and Termination

Related to Social Media Usage

What You Can Do

• Set and enforce a SM policy

• Set the right expectation of privacy

• Have employees regularly sign and

acknowledge the SM policy and PA

• Access employer-provided electronic

devices w/prior notice or warning

• Access browser history and other info

on employer-owned equipment like

computers and data severs

• Key card and surveillance data

• Interview employees re: SM incidents

• Make decisions in good faith

What You Can’t Do

• Discipline or terminate for “protected

concerted” activity (NLRA)

• Intercept or solicit info that was not

intended for your eyes

• Hack into password protected

devices without permission

• Demand access to an employee’s

personal electronic device without

consent

• Demand log-in and password info for

SM sites where state laws prohibit it

• Search through personal email that

has not been accessed at work

• Set over-broad rules about conduct

and discussion during investigations

Page 23: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Post-Restructure Issues:

Layoffs, RIFs and

Plant/Site Closings

• Federal WARN Act

• 100+ FTEs

• 6+ months or reduction in

hours by 50%+

• State-specific “mini-WARN”

legislation

• Lower employee thresholds

• Different circumstances and

exceptions

Page 24: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Post-Restructure Issues:

Evaluating Global

Compliance Exposure

• Screening people, partners

and clients for compatibility

• Normalizing handbooks,

policies and training

• Overcoming language and

cultural barriers

• Boots on the ground

Page 25: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Post-Restructure Issues:

Evaluating Industrial

Compliance Exposure

• Coal mining*

• Petroleum processing*

• Utilities

• Cars

• Banking*

• Air travel

• Fishing

• Oil and gas extraction*

• Pharmaceuticals*

• Deep sea/coastal

transportation

*Less regulation under a Trump administration?

Page 26: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Post-Restructure Issues:

New World,

New Handbook

• 50 states, 50 handbooks

• Municipalities?

• A handbook or

supplement for each

jurisdiction

• Translated into every

language that your

employees speak

• Up to date and compliant

• Clear and easy to

understand

• Accessible in its most

current form

Page 27: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Invest in the Success of

Your Own Deal

• Training pays for itself

• It’s business AND it’s

personal

• Make it interactive and

test competency

• Customize training

platforms to fit right

Page 28: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Questions, Comments?

Page 29: Why Mergers or Acquisitions Fail and How HR Can Helpresources.xperthr.com/downloads/webinars/2016/mergers_and... · Why Mergers or Acquisitions Fail… and How HR Can Help ... •Full

Thank You!

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About XpertHR!

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