Why Lync 2010

Tech Summit

Technology Summit

Technical OverviewEric Inch, Unified Communications Lead Consultant, C/D/H

Microsoft VTSP

Why Lync Server 2010

Tech Summit

C/D/H• Founded in 1990. Microsoft partner since 1998. Gold partner since 2003.• Recent client work

– Lync Enterprise Voice Deployment for worldwide manufacturer replacing Cisco– One thousand seat Office 365 migration for steel roll form company in Grand Haven– SharePoint roadmap, migration, public web implementation for public sector– System Center deployment to manage PCs and devices for private management

• Microsoft accolades– VTSP partner– MEC certified partner– Five-star rating on Microsoft Pinpoint, MS’s official partner directory– Hyper-V, Windows 7, and cloud accelerate/jumpstart partner

• Check out our Microsoft Lync Jumpstart offering! Use packaged services days or contact C/D/H to see if you qualify for POC funding.

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Agenda

• Overview• Clients• Modalities

– Instant messaging, presence, conferencing, voice• Architecture• Phones and Peripherals• Summary

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Overview

Instant Messaging

and PresenceEnterprise Voice

Audio, Video,Web Conferencing

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Client

PC Mac Browser Mobile Desk Phones

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Lync Client

Key Features• Separate phone environment• Voicemail access• Simultaneous ring• Private line• Call delegation• Call routing• Call quality notification• Call park• Device transfer

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Federation and Public IM

With Legacy IM and Presence solutions

With Other Lync customers and Partners

With Windows Live Accounts

With Third-Party IM and Presence solutionsthrough XMPP gateway

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IM/Presence• Multi-party chats• File transfer• Desktop sharing• Federation / Public IM Connectivity (PIC)• Activity feeds• Conversation history• SharePoint based skill search• Presence

– Status – Available, Away, Busy, Do Not Disturb, Offline

– Integration with other applications• SharePoint• Outlook• Exchange – Outlook Web

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Conferencing

• Clients– Communicator– Attendee console– Reach server

• Scheduled or ad-hoc– Outlook add-in

• PSTN conferencing• Asynchronous

viewing

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Voice

Key Features• Survivable branch appliance• Data center resiliency• Call admission control• Announcement service• Media bypass• Response group improvements

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Take advantage of interoperability to replace, enhance, or add voice options

Replace

Full and Seamless UC Experience through Lync Server 2010

Highly Cost-effective to Purchase and Manage

Case Studies: Sprint, LA Fitness, and Sharp

Full and Seamless UC Experience through Lync Server 2010

Allows Employees to Use PC or Phone for Voice Calls

Case Studies (interop with Cisco): JJ Food Service Case Studies (interop with Avaya): Alutiiq, Bosera

Reduces Costs for Conferencing Services Can Use PC for Full Audio, Video, and Web

Conferencing Experience Provides Rich Roster Controls

Case Study: Intel

Enhance

Add to

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demo

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Architecture

Director

Archiving

Monitoring

Mediation Front end

Back end

AV Conf

Edge

UM

SCOM

Group Chat

Topologies Optional ServersServers

Standard Edition

Enterprise Edition

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Reference Architecture

Edge Server

HTTP reverse proxy

Survivable Branch Appliance

tiny.contoso.com CA/DNS

Exchange UM Server

PSTN Gateway(s)

All Server Roles

WAN

Small< 5000 users

This example5,000 users, 3 servers

1667 users/server

Small Standard Edition central site Branch through Edge

Small with Branches 250-5,000 Standard Edition central site Single branch, with SBA

Small with Failover Two Standard Editions - “Paired” Standard Edition to support inexpensive failover Any

Central Site Standard Edition

Branch A

PSTN

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Reference Architecture

DNS Load Balancing

Edge Server Pool

HTTP reverse proxy

Survivable Branch Appliance

WAN

Single Datacenter< 100,000 users

This example20,000 users, HA, 14 servers,

1429 users/server

Central Site Enterprise Edition

Branch Acontoso.com CA/DNS

Exchange UM Server

PSTN Gateway(s)

retail.contoso.comFile Share

Director PoolAV Conferencing Pool

Front End Pool

Monitoring Pool

DNS Load Balancing

Branch B

PSTN

PSTN Gateway

Single DC Enterprise Edition, Single Data Center Branch through Edge

DC with Branches 1,000 – 30,000 Enterprise Edition, Single Data Center Two branches, one SBA, one PSTN Interconnect

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Reference Architecture

Survivable Branch Appliance

WAN

Central Site 1 - Enterprise Edition

Branch A

Edge Server Pool

HTTP reverse proxy

contoso.comCA/DNS Exchange UM Server

NA.contoso.com

File Share

DNS Load Balancing

Director Pool

AV Conferencing Pool

PSTN

PSTN Gateway

Edge Server Pool

HTTP reverse proxy

Monitoring and Archiving Pool Front End Pool

DNS Load Balancing

Standard Edition

SIP Trunking

Central Site 2 - Enterprise Edition

EU.contoso.comCA/DNS

File Share AV Conferencing Pool

Front End Pool

DNS LB

PSTN Gateway(s)

Branch C

PSTN Gateway

“Branch” B

Global Very Large

10,000+ Unlimited

• Two Data Centers with EE

• One Central Site with an SE

• Enterprise Edition, > Two Data Centers

• Standard Editions

• Some SBA• Some PSTN

• Survivable Branch Appliances

• Branch with Standard Edition

Global, Multi-SiteUnlimited

This exampleSite 1: 18 serversSite 2: 11 servers2413 users/server(central sites only)

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Phone Portfolio

Aastra 6725 iP

Polycom CX500 Aastra 6721 iP

Polycom CX600

MSR

P

$850+

$200-300

$150-200

$100 & below

Polycom CX3000

Polycom CX700¹

Snom 3002

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Devices – IP Phones

Key Features• Multi language support• Contact card• Search• Call transfer• Calendar integration• Meeting join• Device management• Improved monitoring• Improved troubleshooting

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USB Peripherals

Find more information about these optimized devices at www.optimizedfor.com

• Headsets starting at $20 MSRP• New HD webcams• 10 Optimized for PCs

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demo

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Summary

• Complete UC solution• Ease of adoption• Enterprise scalability• Partner ecosystem• Integration / Extensibility

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Thank You

Eric InchLead Consultant

VTSP | MCITP

[email protected]