Oct 17, 2014
Foto: Studio Nordstrønen
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whyhow
to become a social enterprise
&
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but first..torsdag 16. mai 13
some facts..
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2,4Billion Internet Users
Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
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Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
5Billion Mobile Users
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Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
1Billion Facebook Users
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Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
2,7Billion each day!
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Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
300Billion new every day!
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Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
200Million active users each month!
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Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
175Million every day!
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And..torsdag 16. mai 13
Some of these areyour employees..
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..and they use these tools
in their daily worktorsdag 16. mai 13
wether you like it or not
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but worst of all..
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you do not have control
and you can not stop it
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and, believe it or not:
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internet is here to stay
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and because humans are social
the social collaboration are also here to stay
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so, you may as well start implementing
social collaborationin your company NOW
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before you areleft behind
by your competitorstorsdag 16. mai 13
But, I do have email!
So has EVERYBODY else!
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Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
2,2Billon users!
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Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
144Billion sent every day!
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Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
68,8 %Of all email is
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Does email really make your company more potent?
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And even worse!
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McKinsey Quarterly November 12
28 %Of the workday is used to work with email.
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McKinsey Quarterly November 12
13Hours per week is spent handling email.
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McKinsey Quarterly November 12
And you look and look for
exactly THAT email!
It cost you seconds, minutes, hours, days, months and years - all lost!
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McKinsey Quarterly November 12
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Dear to do something new!
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McKinsey Quarterly November 12
« The work place is becoming more global, more virtual and more dispersed. Here, information can easily be silo-ed, slowing information exchange and making decision-making more cumbersome.
However, our need for fast knowledge and quick solutions is increasing.
Email just doesn’t work for these geographically and operationally isolated situations.»
email is not enough
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But, I do have !So does EVERYBODY else!
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McKinsey Quarterly November 12
ordinary social media
is not enoughtorsdag 16. mai 13
But there is hope!
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whybecome a social company
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Social is important for business
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IBM internal research
This is what users say
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McKinsey Quarterly November 12
25 - 30 %Wasted time for email to be saved
by implementing modern tools for social collaboration.
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25 %Increased Productivity
McKinsey Quarterly November 12
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10 %Reduced cost when hiring new employees
McKinsey Quarterly November 12
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15 %Reduced cost for training
McKinsey Quarterly November 12
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HigherMotivation gives higher revenue per employee
1) McKinsey, 2) ClikZ, 3) VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper
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StrengthensInfluence, loyalty and customersbuying decisions
1) McKinsey, 2) ClikZ, 3) VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper
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BetterProfitabilitywith increased service leveland customers leaving
1) McKinsey, 2) ClikZ, 3) VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper
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FasterInnovationbrings products faster to market
1) McKinsey, 2) ClikZ, 3) VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper
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LowerCost per employee
McKinsey Quarterly November 12
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LowerTurnover of employees
McKinsey Quarterly November 12
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HigherProductivity throughout the organisation
McKinsey Quarterly November 12
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HigherEmployee Enagement
IBM internal user study 2011
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BetterCompetivness!
McKinsey Quarterly November 12
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but then comes the question..
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howto become a social enterprise
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TransparentEngagedNimble
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Internal & Externalyou must create...
exeptional employeeexperiences
exeptional customer
experiencestorsdag 16. mai 13
INTERNALyou must implement
new tools and develop a sharing culture
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But, we do «share» documents!
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In this way?
My Site Your Site This Site That Site Any Site Whatever Site
CopyCopy
Copy
CopyCopy
Original
So tell me: Where is the correct version?
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Or in this way?
My Files
Everybody has the same version and all dialogues are visible for all!
Only one copy with access and version control throughout the enterprise
Original
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Do not only share documents
Do share dialogues torsdag 16. mai 13
Dialogue on documentsYou learn easier, faster and more from dialogues than from the document alone!
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Collaborate on activities
Gives you control of the business!torsdag 16. mai 13
Open discussion
Gives you creative solutions!torsdag 16. mai 13
Share bookmarks
Gives you access to sources!torsdag 16. mai 13
Social email
Make you more productive at work!torsdag 16. mai 13
A mobile workplace
Gives you access on all platforms!torsdag 16. mai 13
exeptional employee experience
Creates engagement and lojalty!torsdag 16. mai 13
but even the best technology
is not enoughtorsdag 16. mai 13
you must have management
commitment andcultivate employees
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but when you succeed you win over competitors
and make better profits
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EXTERNALLYyou must implement new tools and create dialogue
with your customers torsdag 16. mai 13
the good customer experiences
Bonds customers to you!torsdag 16. mai 13
5seconds
..to catch customers interest
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5torsdag 16. mai 13
4torsdag 16. mai 13
3torsdag 16. mai 13
2torsdag 16. mai 13
1torsdag 16. mai 13
0torsdag 16. mai 13
GONE!torsdag 16. mai 13
30 %disappear and 50 % of them
never returns
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how does that effect your company’s
revenue and profit?
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you must tie your employees and your customers
together in a sosial dialog
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B2B or B2C....it is only P2P that matters
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future is SOCIALit is up to you
if you want to be partof it or be left behind
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Train leaves NOW!
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THANKS!Epost: [email protected] Telefon: +47 41535313 Twitter: @mynotesblog Blogg: www.mynotesblog.com
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FREE workshopCheck how Social Business
may change your company or organisation!Book a non-comittal
FREE 3 hours workshop with your top management!
Email: [email protected]
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