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Page 1: Why & how to become a social business

[email protected]

Foto: Studio Nordstrønen

torsdag 16. mai 13

Page 2: Why & how to become a social business

whyhow

to become a social enterprise

&

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Page 3: Why & how to become a social business

but first..torsdag 16. mai 13

Page 4: Why & how to become a social business

some facts..

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Page 5: Why & how to become a social business

2,4Billion Internet Users

Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.

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Page 6: Why & how to become a social business

Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.

5Billion Mobile Users

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Page 7: Why & how to become a social business

Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.

1Billion Facebook Users

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Page 8: Why & how to become a social business

Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.

2,7Billion each day!

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Page 9: Why & how to become a social business

Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.

300Billion new every day!

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Page 10: Why & how to become a social business

Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.

200Million active users each month!

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Page 11: Why & how to become a social business

Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.

175Million every day!

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Page 12: Why & how to become a social business

And..torsdag 16. mai 13

Page 13: Why & how to become a social business

Some of these areyour employees..

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Page 14: Why & how to become a social business

..and they use these tools

in their daily worktorsdag 16. mai 13

Page 15: Why & how to become a social business

wether you like it or not

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Page 16: Why & how to become a social business

but worst of all..

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Page 17: Why & how to become a social business

you do not have control

and you can not stop it

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Page 18: Why & how to become a social business

and, believe it or not:

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Page 19: Why & how to become a social business

internet is here to stay

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Page 20: Why & how to become a social business

and because humans are social

the social collaboration are also here to stay

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Page 21: Why & how to become a social business

so, you may as well start implementing

social collaborationin your company NOW

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Page 22: Why & how to become a social business

before you areleft behind

by your competitorstorsdag 16. mai 13

Page 23: Why & how to become a social business

But, I do have email!

So has EVERYBODY else!

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Page 24: Why & how to become a social business

Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.

2,2Billon users!

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Page 25: Why & how to become a social business

Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.

144Billion sent every day!

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Page 26: Why & how to become a social business

Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.

68,8 %Of all email is

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Page 27: Why & how to become a social business

Does email really make your company more potent?

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And even worse!

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Page 29: Why & how to become a social business

McKinsey Quarterly November 12

28 %Of the workday is used to work with email.

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Page 30: Why & how to become a social business

McKinsey Quarterly November 12

13Hours per week is spent handling email.

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McKinsey Quarterly November 12

And you look and look for

exactly THAT email!

It cost you seconds, minutes, hours, days, months and years - all lost!

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Page 32: Why & how to become a social business

McKinsey Quarterly November 12

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Dear to do something new!

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McKinsey Quarterly November 12

« The work place is becoming more global, more virtual and more dispersed. Here, information can easily be silo-ed, slowing information exchange and making decision-making more cumbersome.

However, our need for fast knowledge and quick solutions is increasing.

Email just doesn’t work for these geographically and operationally isolated situations.»

email is not enough

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But, I do have !So does EVERYBODY else!

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Page 36: Why & how to become a social business

McKinsey Quarterly November 12

ordinary social media

is not enoughtorsdag 16. mai 13

Page 37: Why & how to become a social business

But there is hope!

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whybecome a social company

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Social is important for business

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IBM internal research

This is what users say

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McKinsey Quarterly November 12

25 - 30 %Wasted time for email to be saved

by implementing modern tools for social collaboration.

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25 %Increased Productivity

McKinsey Quarterly November 12

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10 %Reduced cost when hiring new employees

McKinsey Quarterly November 12

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15 %Reduced cost for training

McKinsey Quarterly November 12

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HigherMotivation gives higher revenue per employee

1) McKinsey, 2) ClikZ, 3) VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper

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Page 46: Why & how to become a social business

StrengthensInfluence, loyalty and customersbuying decisions

1) McKinsey, 2) ClikZ, 3) VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper

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Page 47: Why & how to become a social business

BetterProfitabilitywith increased service leveland customers leaving

1) McKinsey, 2) ClikZ, 3) VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper

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Page 48: Why & how to become a social business

FasterInnovationbrings products faster to market

1) McKinsey, 2) ClikZ, 3) VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper

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LowerCost per employee

McKinsey Quarterly November 12

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LowerTurnover of employees

McKinsey Quarterly November 12

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HigherProductivity throughout the organisation

McKinsey Quarterly November 12

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HigherEmployee Enagement

IBM internal user study 2011

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BetterCompetivness!

McKinsey Quarterly November 12

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but then comes the question..

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howto become a social enterprise

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TransparentEngagedNimble

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Internal & Externalyou must create...

exeptional employeeexperiences

exeptional customer

experiencestorsdag 16. mai 13

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INTERNALyou must implement

new tools and develop a sharing culture

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But, we do «share» documents!

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In this way?

My Site Your Site This Site That Site Any Site Whatever Site

CopyCopy

Copy

CopyCopy

Original

So tell me: Where is the correct version?

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Or in this way?

My Files

Everybody has the same version and all dialogues are visible for all!

Only one copy with access and version control throughout the enterprise

Original

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Do not only share documents

Do share dialogues torsdag 16. mai 13

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Dialogue on documentsYou learn easier, faster and more from dialogues than from the document alone!

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Collaborate on activities

Gives you control of the business!torsdag 16. mai 13

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Open discussion

Gives you creative solutions!torsdag 16. mai 13

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Share bookmarks

Gives you access to sources!torsdag 16. mai 13

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Social email

Make you more productive at work!torsdag 16. mai 13

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A mobile workplace

Gives you access on all platforms!torsdag 16. mai 13

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exeptional employee experience

Creates engagement and lojalty!torsdag 16. mai 13

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but even the best technology

is not enoughtorsdag 16. mai 13

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you must have management

commitment andcultivate employees

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but when you succeed you win over competitors

and make better profits

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EXTERNALLYyou must implement new tools and create dialogue

with your customers torsdag 16. mai 13

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the good customer experiences

Bonds customers to you!torsdag 16. mai 13

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5seconds

..to catch customers interest

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GONE!torsdag 16. mai 13

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30 %disappear and 50 % of them

never returns

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how does that effect your company’s

revenue and profit?

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you must tie your employees and your customers

together in a sosial dialog

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B2B or B2C....it is only P2P that matters

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Page 87: Why & how to become a social business

future is SOCIALit is up to you

if you want to be partof it or be left behind

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Train leaves NOW!

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Page 89: Why & how to become a social business

THANKS!Epost: [email protected] Telefon: +47 41535313 Twitter: @mynotesblog Blogg: www.mynotesblog.com

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Page 90: Why & how to become a social business

FREE workshopCheck how Social Business

may change your company or organisation!Book a non-comittal

FREE 3 hours workshop with your top management!

Email: [email protected]

torsdag 16. mai 13