Why Everyone Hates HR… …and what you can do abou it!
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Why Everyone Hates HR… …and what you can do about it!
true confessions
“Toby is in HR, which technically means he works for corporate, so he’s really not a part of our family. Also he’s divorced, so he’s really not a part of his family either.”
HR is the corporate function
with the greatest potential.
We find, nurture, and develop talent.
The Organization with the best talent wins.
Let’s fix this…
Introduction Why People Hate HR DRIVE (the How!) Interactive Learning Key Takeaways
All-in-one online marketing platform thathelps small businesses succeed
6
Delivering success with higher opens andclicks – driving more revenue for customers
Affordable solutions starting at $20 per month with larger customers paying hundreds per month
Differentiation through integrated suite, customer education, coaching and support
~ 610,000 small business and non-profit customers
Copyright © 2014 Constant Contact Inc.
Our Why
Align employees with the CTCT mission, vision, purpose and culture
Drive employee engagement and success
Foster a great place to work and to grow
In The Last 3 Years……
More than doubled the size of the company (>1300 ee’s) Employee referrals hired 45% Employee survey participation 93% Employee Engagement index 89% YoY Revenue growth
“dark, bureaucratic force”“blindly enforce rules”“resist creativity”“impede constructive change”“forest of paperwork”
9 years later…
How did we get into this mess?
The History of Human Resources
Pre 1900s 1900-1960 1960-Yesterday Now
DRIVE
ata
eady
nnovator
isionary
asy
Data
Hypothesis Design
Statistical Analysis
Data Reduction
Presentation
Data
HR Dashboard
Copyright © 2012 Constant Contact Inc. 18
Tell a story – what does the data mean?
Guiding Principle (Why) Recommendation (Answer First) Supporting Data &
Context Key Questions Feedback and Q&A
Packaging Your Data
Ready
Ready
Innovator
Think DiffeHRently!
• Employee invite - $0
• TED talk - $0
• Snacks (optional) - $100
• Engagement Impact – Priceless
Visionary
Our Why
Align employees with the CTCT mission, vision, purpose and culture
Drive employee engagement and success
Foster a great place to work and to grow
Easy
35
One pageNo ratings
…simple
• Data – take the seat at the table – well armed
• Ready – sit at the edge of your seat; pounce!
• Innovator – necessity is the mother of invention
• Visionary – articulate your “WHY” – and why it matters
• Easy – be brave, let go
Key Takeaways
Now it’s your turn!Crowdsourcing a treasure trove of ideas
Hold yourself accountable• Write down 3 ways you can transform the work you do
every day
• Rate your level of activity on these 3 ideas today and your vision for your level 3 months from now (where do you want to move the needle?)
• Share with partner (partner – oppty to coach/add value to commitments)
• If agreeable – exchange contact info with your partner
Make it real – Make it happen• Pull out mobile device
• Set up meeting with yourself (and hopefully your accountability partner) on January 8
• Body of invite – include 3 action items on how you will do your part to DRIVE change in HR – current rating
• Review progress vs. Oct 8 rating
You are the CATalyst that will transform HR Drive
the change!
@marcustgettis
Insert Pic of Sue Here
Let’s Be Social
[email protected]@constantcontact.com
Linkedin.com/in/marcustgettis www.linkedin.com/in/suelachance1
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