Why Developers Are Slacking Off - Alexey Zagalsky · 2020. 8. 8. · Why Developers Are Slacking Off Understanding How Software Teams Use Slack Bin Lin [email protected] Alexey

Why Developers Are Slacking OffUnderstanding How Software Teams Use Slack

Bin [email protected]

Alexey [email protected]

Margaret-Anne [email protected]

Alexander [email protected]

RESEARCH QUESTIONS

TWO EXPLORATORY SURVEYS

Personal benefits Team-wide purposes Community support• News/information�aggregation.- news trending topics

• Networking�and�social�activities.- get�acquainted with�others�- contact�people�socially

• Fun- goofing off- gaming�

• Communication.- local�and�remote�people�- third-party�members�- projects - share�memes�and�gifs�

• Team�collaboration.- team�management�- knowledge�sharing,�Q&A�

• Customer�support.- contact, respond to customers- get�feedback

• Dev-ops.- bots/integrations - monitor�status�

• Participation�in�communities�of�practice.�- interest�groups�or�communities�- bounce�ideas�off�other�people�- learn�about�new�tools�and�frameworks�

• Development�and�deployment�support�

• Team�and�task�management�

• File�sharing

• Social�media

• Other�communication�channels

• Customer�support

• Information�acquisition

• Service�in�daily�lives

• Fun

Implications

Developers use Slack for these purposes

Developers use bots/integrations for

bot�(GitHub)

Star�channels

channels

direct�messages

private�groups

Emoji

pin

search

14%

73%

13%Personal

Team-wide

Community-wide