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Why Customers LEAVE
10

Why customers leave...

Jan 22, 2018

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Business

DMA Partners
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Page 1: Why customers leave...

Why Customers

LEAVE

Page 2: Why customers leave...

According to the U.S. Small BusinessAdministration and the U.S. Chamberof Commerce

Page 3: Why customers leave...

68% leave because they are upsetwith the treatment they’ve received(customer service)

Page 4: Why customers leave...

14% are dissatisfied with the productor service

Page 5: Why customers leave...

9% begin doing business with thecompetition

Page 6: Why customers leave...

5% seek alternatives or develop otherbusiness relationships

Page 7: Why customers leave...

3% move away

Page 8: Why customers leave...

1% die

Page 9: Why customers leave...

How are you keeping

yours?

Page 10: Why customers leave...