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WHO WE ARE? Phenomenon whereby something new and somehow valuable is formed the created item may be intangible such as an idea or a physical object such as an invention, a literary work or a painting scholarly interest in creativity involves many definitions and concepts pertaining to a number of disciplines in a summary scientific research into creativity over the course of the last decade, however, we seem to have reached Program created by
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WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Sep 27, 2020

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Page 1: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

WHO WE ARE?Phenomenon whereby something new and somehow valuable is formed the created item may be

intangible such as an idea or a physical object such as an invention, a literary work or a painting scholarly

interest in creativity involves many definitions and concepts pertaining to a number of disciplines in a

summary scientific research into creativity over the course of the last decade, however, we seem to have

reached

Program created by

Page 2: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

In this session

• What is E-commerce

• Getting started

• Optimizing your website

• Payments and shipping

• Go live!

Page 3: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Introduction

• What is E-Commerce?o The activity of of electronically buying and selling

products and services over the internet

o The easiest way to do so is via an e-commerce platform

• Why is E-commerce important?o Consumers what the option of shopping from home

• Benefits for businesso Broaden your brand, reach and get more marketing

opportunities

E-Commerce basics

Page 4: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Getting started

• E-Commerce platform optionso Software as a Service aka "renting" the platform

• How to decide what's right for youo Look out for modern templates, SEO and mobile

friendliness, scalability and multi-channel integration

• Shopifyo One of the most recommended e-commerce

platforms in the market today

Choosing an E-Commerce platform

Page 5: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Getting started

• What is a domaino Top part of your browser window i.e. your

"Website address"

• How does it worko Every website is identified by a series of

numbers called an IP address

• How to purchaseo Via a domain hosting service

Finding a domain

Page 6: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Getting started

• What is inventory management

• Why manual management isn't ideal

• Choosing the right solution

• Shopify POS

• Getting started with inventory management

Inventory Management

Page 7: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Optimizing Your Website

Page 8: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Optimizing your website

• What is "optimization?"o Easy to find

o Easy to use

o Easy to convert

• What does a "conversion" mean?oAn action that you define as valuable

o Ex. Book appointment, purchase, call

Definitions

Page 9: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Optimizing your website

• A theme is fonts, colours and the skeleton of your website

• Consider what theme is right for your business, (hairdresser will have a different theme than a yoga store)

• Free or premium theme?

Choosing the right theme

Page 10: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Optimizing your website

• FIRST build a sitemap

• High quality images (Use original, try Pexels if you must!)

• Valuable content (useful, how-tos, interesting)

• Include important details (store policies, shipping info)

Content

Home page

Shop

Womens

Pants Tops

Mens

Pants Tops

Accessories

MatsWater bottles

About Contact

Page 11: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Optimizing your website

• SEO – the practice of increasing the quantity and quality of traffic to your website through organic search engine results

SEO basics

Page 12: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Optimizing your website

• To show up in Google search results start with...• 1. Brainstorm keywords you think people will

be searching for when looking for your product or services

• 2. Add keywords: image file names, product descriptions, about section, home page etc.

• 3. Use plugins to see how you're doing (Wordpress = YOAST SEO Shopify = Plug in SEO, SEO Image Optimizer)

SEO basics

Page 13: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Payments & Shipping

Page 14: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Payments Processing

• A payment provider/processer is a system used to process customer transactions

• Choosing a payment provideroConsider country of customers

oAccept a variety and major payment methods

oConsider payment processors that offer local currencies

oConsider additional fees

Choosing the right Provider

Page 15: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Shipping Basics

• Shipping rateso Free

oReal-time carrier rates

o Flat rate

What shipping method is right for you?

Page 16: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Shipping Basics

• Shipping CostsoUse a shipping calculator!

o Shopify offers pre-negotiated rates

Page 17: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Shipping Basics

• Calculating costs

Cost of product $10

Packaging $0.50

Shipping costs $7.50

Customs/Duties (if you cover them)

$0.00

Credit card fee $2.50

Profit margin 50%

Total price $30.75

Page 18: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Start selling

• Appso Privvy – Pop up windowo Product review appso Free shipping bar

• Deals and incentiveso Free shippingoProceeds - donationoRewards and referrals

Conversion tools

Email pop-up shown above, shipping bar below

Page 19: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Upcoming Webinars

April 3: Shopify Presents - Offline to OnlineApril 6: Customer Engagement during COVID-19:

How to stay top of mind for your customers

April 7: Website Building for Beginners April 7: Facebook & Instagram Advertising on a Small Budget

April 8: Web Presence 101: Ensuring your foundation is set

Register here Register here

Register here Register here

Register here

Page 20: WHO WE ARE?€¦ · E-Commerce basics. Getting started •E-Commerce platform options oSoftware as a Service aka "renting" the platform •How to decide what's right for you oLook

Program created by