WHO WANTS TO BE A DBA? Ensure Better Outcomes using these Quick Rules of Thumb for the Accidental DBA Kevin Kline • Technical Evangelist, SQL Sentry • SQL Server MVP since 2003 • Twitter, FB, LI: @KEKline • Blog: http://blogs.sqlsentry.com/kevinkline
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WHO WANTS TO BE A DBA?Ensure Better Outcomes using these
Quick Rules of Thumb for the Accidental DBA
Kevin Kline• Technical Evangelist, SQL Sentry• SQL Server MVP since 2003• Twitter, FB, LI: @KEKline• Blog: http://blogs.sqlsentry.com/kevinkline
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• Help you become well-rounded, respected, and professional.
• Experience and circumstance may supersede these rules of thumb.
THE RULES
• Insurance• For thoroughness’ sake
Note-taking
as:• Manuals• Scripts• White papers• Et al
Hoarding is Good:
GET OUT YOUR PEN
Don’t reinvent the wheel. Reuse
scripts and methodologies
developed by the best in the business.
Document processes. Build
checklists.
Be a clutch player. • Run frequent drills• Don’t panic!
LUCK FAVORS THE PREPARED
Maintain your focus across diverse technical and
functional areas
Control scope:
Remember the purpose for each task and how it effects
the business (FOREST)
Focus on effectively performing the steps to
achieve your specific goal (TREES)
Use the best technique or feature for the job (WEEDS) But remember “the perfect is
the enemy of the good”
FOREST, TREES, AND WEEDS
Technology is only part of your job.
Technology is only there to make the business successful.
Business requirements dictate which technology to use and how to apply it. Avoid technology fads.Talk to the users and get to know their needs. They are your true customer.
Learn the natural ebb and flow of the business cycles.
KNOW YOUR BUSINESS
Risks! Choose less risky options wherever possible – HA/DR strategies, technology choices,
Analyze, test, and then apply.
Everything you roll out might have to be rolled back. Plan for that worst-case scenario.
Tests! Prepares you to react rapidly and effectively to problem situations.
Sets the limits of the system.
Identifies areas to keep an eye on.
MEASURE TWICE, CUT ONCE
Do NOT infer service quality by how often the
phone rings.
Build strong quantitative performance metrics so you know, beyond any doubt, how the system
is performing.
QUANTITATIVE SERVICE METRICS
Frees time for more enjoyable tasks
Works whether you’re present or not
Reduces errors
Saves time
AUTOMATION
• Sometimes leads to delegation. • Encourages reciprocation.
Practice In-person sharing
• You hired me … but get my network for free.• I don’t know every answer. But we might know every answer.
Get active in the local/online community.
• FAST - Twitter? #sqlhelp #sqlpass #sqlserver• HIGH QUALITY – http://dba.stackexchange.com
Interactions
SHARE YOUR KNOWLEDGE
New releases: both full versions and service packs
More than just databases: XML & JSON, cloud, storage technology, BI, virtualization
Industry standards: legal (HIPAA, PCI, and SOX), ANSI, ISO, TPC
CONTINUING EDUCATION
SUMMARYDocumentation – get out the pen!Testing – luck favors the preparedScope – forest, trees, and weedsSavvy – more than tech, know your businessRisk – measure twice, cut onceService – quality comes from quantitative
measurementsAutomation – not just for lazy DBAsShare – professionalism in actionLifetime learning – continuing educationMore info?