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Page 1: Who is FW Warehousing?
Page 2: Who is FW Warehousing?

Locations

Serving The Midwestw/more than 3-Million Sqft (and counting)

Missouri

Indiana

Illinois

Kansas

Since 1949

Page 3: Who is FW Warehousing?

Storage Arenas

• Dry Goods

• Food-Grade

• Hazardous Materials

• Chemicals

• Quarantine

Sample of Services

• Product Distribution

• Consolidation

• Cross Docking

• Transloading

• Drop-Shipping

• E-Commerce

• Fulfillment

The Scopes

Page 4: Who is FW Warehousing?

You Tell Us - the Services you need Efficient – Fast, Start Up - we have it! Food Grade, Pick & Pack, Fulfillment? IT Requirements: Quick Turnaround Flexibility? We can adjust on the fly for

you

The Project

Page 5: Who is FW Warehousing?

Experienced Implementation Team

ISO 9001-2008 Certified AIB Superior Rated (Food

Grade) FDA Approved Dry & Cold Storage

Specialists Rail Transloading Experts Vertically Trained Staff Top 100 3PL In United States

(as ranked by Inbound Logistics magazine)

FW Team

Page 6: Who is FW Warehousing?

Full-Featured WMS

Complete EDI Services

Online Inventory Portal

Real-time Tracking

Pick, Pack and ShipCapabilities

Page 7: Who is FW Warehousing?

Networked Pack Sites Throughout Warehouses

Pick & Pack

Page 8: Who is FW Warehousing?

50+ Current Food Grade Customerso AIB Superior Rating Year over Year

o Lot, Batch, Mfg. Code Traceability

o Mock Recall Testing

o Over 20 Years Experience In-House

o Dry, Cold, & Frozen Storage

o Product Recall & Quarantine

MultipleFood Grade Facilities

Capabilities

Page 9: Who is FW Warehousing?

Flexible Footprint

Available Services & Add-Ons

Site Selection Based on your Customer Base & Suppliers

Freight Analysis to Compare Costs

Where do you need to be?

Site Solution

Page 10: Who is FW Warehousing?

St. Louis Urgent ImplementationPick and PackEDI / ASN4-Week Startup / 800 SKUs / 300+ Order Per Day

25,000+ PalletsUrgent Need Supporting Plant ShutdownOpened New 325,000 sq. ft. Facility500 Truckloads Received in First 5 Weeks

HAZMAT Storage for Midwest DC5,000 PalletsFlammables and Aerosols3 Years Since Implementation

Relevant Startup Projects

Page 11: Who is FW Warehousing?

How We Do IT

Page 12: Who is FW Warehousing?

Implementation Team

Dedicated Implementation Team Established Implementation Processes Director of Solutions IT Implementation Support Trained CSR for Start up Experienced Labor Team

Page 13: Who is FW Warehousing?

Implementation Process

32 Master Processes Metrics CIS Documented Training of Associates Audits Great Game of Business NPS Technology

Page 14: Who is FW Warehousing?

32 MPs

• 32 Master Processes

• Key Measurables

• Defined

Inputs/Outputs

• Customized Training

• Vertical Integration

• Monthly Audits

• Quarterly Reviews

• Real-time Visibility

• Improved

Efficiencies

Page 15: Who is FW Warehousing?

METRICS

Metrics and KPIs

Productivity KPIs Cycle Count – Bin Accuracy Tracking On Time Shipping Order Accuracy Available through Online Dashboards or direct reporting

Page 16: Who is FW Warehousing?

CIS

CONTINUAL IMPROVEMENT SOFTWARE

Key to our Compliance Efforts for ISO 9001:2008 standard. Cloud-based software with access via computer, tablet or

smart phone allowing all involvement from all associates. System has multiple modules including:

o Non-Conformance (NCR) – An NCR report is issued for any item with a written procedure, but an associate did not follow that procedure.

o Customer Feedback (CF) – A CF is created when we receive customer feedback, good and bad. All feedback is time-stamped and documented.

o Corrective Action Request (CAR) – A CAR is generated when any new issue arises that does not have an existing written procedure.

Page 17: Who is FW Warehousing?

CIS

o Preventive Action – A PA is entered into the system when any FW associate finds an item that needs improvement.

o Inspections – Monthly customer audits by the Regional Manager. Quarterly customer audit from the Safety and Compliance Officer. Each facility is also inspected for associate safety, customer product safety and general compliance on a monthly basis by the Safety and Compliance Officer.

o Documentation – This is a massive section of our CIS Software and is where we control all our documentation.

o MSDS – All MSDS sheets are loaded into the system so any associate can access them via computer, tablet or smart phone.

o Training – This section includes links to all our training materials.

Page 18: Who is FW Warehousing?

GGOB

GREAT GAME OF BUSINESS | Open-Book Management

Program designed for Continuous Improvement

Involves setting goals equally weightedbetween Financial Performance and Customer Satisfaction

Implementation Involves a system of Games and Incentives to help Train, Motivate and ultimately Achieve our Goals

Gives Associates a stronger voice in the direction of the business, increases efficiency and effectiveness to best serve our Customers

Page 19: Who is FW Warehousing?

NPS

NET PROMOTER SCORE

Since key contacts at FW customers weresurveyed using the Net Promoter Score process.

The NPS survey consists of just 2 Questions:o On a scale of 0-10 (where 0 is Not Likely and 10 is

Extremely Likely), how likely is it that you would recommend FW to colleagues, friends or family?

o What is primary reason for the score you gave? Survey Response Rate: 54%

Page 20: Who is FW Warehousing?

NPS

“You do wonderful work for us. Fast responses, accurate account of our inventory, friendly service.”

Jim Schloesser of The Scoular Company

“FW has shown they are dependable, but more importantly, in our industry, they have shown they can respond to rapid changes without errors. Our customers are driven by our quality product and our service. FW Warehousing is a big component of our service.”

Jeff Besserman of Nuplex Resins

“They come in even after hours and they are always friendly.”

Elijah Skiles of Toyota Tsusho

Responses to the open-ended

question: What is the primary

reason for the score you gave?

Page 21: Who is FW Warehousing?

Configurable Dynamic and custom configured screens and detailed

reports to YOUR satisfaction.Compatible

Fully integrates with popular software solutions such as SAP, Dynamics, Sage, Oracle, etc.

Technology

We have fully invested in cutting-edge

Warehouse Management technology to

complement our customers’ supply chain

requirements.

Page 22: Who is FW Warehousing?

Accurate

Wireless Scanningo Automates the collection of accurate inventory data in

real-time.o Improves warehouse efficiency and productivity.o Increases the visibility of accurate inventory and

warehouse data.o Streamlines the physical count process.o Minimizes errors.o Empowers our customers with the data they require

to make better, faster decisions. Compliance Labeling: UCC128s, License Plates

Technology

Page 23: Who is FW Warehousing?

Efficient

EDI: X12, XML, service bureau.

Document Management for capturing of signed documents and/or images.

Pick Rules: FIFO, FEFO, Lot#, etc.

Automated E-mailing: Just let us know what you’d like our WMS to communicate to you and 3PLink can take it from there (inventory reports, signed BOLs, replenishment notifications, etc.).

Technology

Page 24: Who is FW Warehousing?

Reliable

Extremely dynamic and flexible, right out of the box.

Powered and run on Microsoft Server with Microsoft SQL.

Our WMS will always be a step ahead of our competitors. Due to the Microsoft NAV backend support and technology, our 3PLink WMS is consistently at the forefront of technology.

Technology

Page 25: Who is FW Warehousing?

Visible

On-Demand Access to Real-time & Accurate data for …

o Effective decision making – because you need the right information when you need it.

o Critical information you need to help run your business day-in and day-out.

o Quick identification of issues so they can be addressed before they escalate – most often prevented altogether.

Technology

Page 26: Who is FW Warehousing?

Easy to use ONLINE tools:

o Online access to inventory and activity data 24/7, allowing you to manage your key performance metrics with reliable, secure, real-time information.

o Seamless On-Demand Export of data to MS Excel or PDF format.

o Online Order Entry: the ability to enter orders online.

o Access to signed BOL’s, photos of damaged goods, etc. online at your fingertips anywhere with internet access.

Technology

Page 27: Who is FW Warehousing?

The Bottom Line:

Our 3PLink WMS provides our customers:

Full Automation

Complete Visibility

Secure, Reliable, Real-Time Data necessary for flawless decision making.

Technology

Page 28: Who is FW Warehousing?

About our WMS Partner, Camelot 3PL Software:

A reputable leader within this industry since 1987 and solely committed to Third Party Logistics.

Hundreds of installations across North America, Central America and Europe.

Readily available to handle our software needs.

One-stop shop for all our logistics software requirements (WMS, TMS, EDI, scanning, online inventory, etc.

Reliable support whenever we need it.

Technology

Page 29: Who is FW Warehousing?

Truckload In

Pallet Receiving

Pallet Storage – Product – Lot

Pallet/Case/Each Picks

VICS BOL, UCC Labeling

LTL Consolidation

ASN Generation/Communication

Tech Solutions

Page 30: Who is FW Warehousing?

Your Solution

Flexible Relationship

o Access to Sufficient Space• Multiple Sites Available

o Ability to Respond Quickly• Labor• Technology• Equipment

o Complex Retail Requirements

o Short Lead Times

Page 31: Who is FW Warehousing?

Why Partner with FW?

We have been working together with our clients to create a cost-effective, strategic logistics programs 20+ years.

We have multiple facilities ready for rapid startup and deployment.

Our Implementation Team is poised and ready to exceed expectations.