Who is AVG? Founded in 1991 – Now $1B NYSE Global Company Currently support over 177 Million active users worldwide… And we’re much more than AVG Free!

Who is AVG? • Founded in 1991 – Now $1B NYSE Global Company

• Currently support over 177 Million active users worldwide… And we’re much more than AVG Free!

• First security company to enter the Remote Monitoring and Management space

• We’re devoted to The Channel—AVG CloudCare was developed based on Channel input and feedback

• Much of the SMB management team has Channel roots as MSPs and resellers

• Award-winning technologies

Challenges facing MSPs today

Too many companies to

work with

Expensive models to support

Businesses moving back into reactive models

Unhappy Staff Reduced Profitability

Why AVG?

• We are all about security – Something that is missing in the MSP

space

• We develop the best products in the industry

• We are passionate about your success

• Aggressive product roadmap to different our partners

• Our unique business offering is extremely attractive to MSPs

• Simple pricing model

Why MSPs are moving to AVG

• RMM on its own is not a viable option anymore

• Customers are looking for more in partnerships, more services

• Poor Support from their vendor

• #1 reason for migrating off existing platforms

• OUR PRODUCTS – You don’t need to worry about AVG

switching 3rd party products year of year costing you money

• Too many products to support – average company deals with 6

different support numbers – reduction in margin

• MSPs are looking for integrated NOC/HD offerings

Lifecycle of a Managed Services Provider

AVG Managed Workplace

• Monitoring• Management• Automation• Mobility• Reporting • Built-in Ticketing

AVG CloudCare• AVG Antivirus• AVG Online Backup• AVG Content

Filtering• AVG AntiSpam• AVG Email Archive• AVG Encrypted

Email

AVG NOC Services

• Monitoring• Scheduled

Maintenance• Remediation• Problem

Management• Reporting

End-to-end solutions for your business

So how can you make more money with AVG?

• Perform Simple Network Audits• Gain more efficiencies from our leading RMM

platform• Simple deployment reducing time associated with

managing customers environments

AVG’s model to acquire customers

Network Audits:

• Close new business by demonstrating immediate

value to your prospects/clients

• Establish a foundation of trust based on empirical

and actionable data

• Increase your revenue by identifying and addressing

potential trouble spots

Steps to proven value

• Deploy Onsite Manager on your customers network

and let it automatically discover IT assets

• Produce out-of-the-box audit reports

• Review the audit results with prospects and clearly

communicate the value of your services

Deploy Onsite Manager on customer network

Run automated IT asset discovery

Provision Managed Workplace for proactive monitoring and management

Produce out-of-the-box audit reports

Hardware Inventory

Software Inventory

Site Device

Server Health

Workstation Health

Windows Security

Network Services

Site Warranty

Report

Windows Distribution

Summary

10 CONFIDENTIAL: LPI Level Platforms Inc.

See All: Network Audits

24 x 7 Monitoring , Alerting and Reporting

Monitoring, alerting and reporting lets you offer NEW incremental value to your customers while increasing your status as the trusted and informed advisor.

Comprehensive Automation

12 CONFIDENTIAL: LPI Level Platforms Inc.

Automation allows virtually any process to be executed at one or more sites on schedule, on demand or triggered by an alert with rich reporting and validation features.

Key Competitive Advantages

• Complete automation sub-system that enables automatic remediation of systems, applications and devices without a pre-installed agent.

• Remediation can range from simple scripts such as PowerShell to complex, purpose built executables.

• Automation system can enforce policies at global, group or device level.

• Routine or special purpose executables can be executed with privilege at the device, group or network level.

• Remediation can be scheduled or launched in response to specific events or conditions.

• Hundreds of tested scripts and other executables are available

Mobile Device Management Benefits

• Offer existing and new clients comprehensive monitoring and management of iOS® and Android

smartphones and tablets, as well as off-network Mac OS X® devices*

• Manage large-scale deployments of mobile devices for your clients that adhere to their corporate usage

and security policies

Resolve Security Issues for Your Clients

• Protect personal and corporate data by remotely locking and/or wiping lost or stolen devices

• Remotely configure devices including standardized implementation of security policies for company and

BYOD smartphones and tablets, such as password rules or permissible apps

• Deliver rapid remediation with the ability to receive and act on availability and security alerts for mobile

devices anywhere, anytime by accessing AVG Managed Workplace on your own smartphone or tablet

NOC Support Structure

Level 1 – RESPOND- 24/7 Monitoring

- Alert diagnosis

- Priority escalation

- MW administration

- Reporting

Level 2 – RESOLVE - 24/7 Monitoring

- Alert Diagnosis

- High-quality remediation

- Problem management

- Patch management

- Task based requests

- Priority escalation

- Reporting

NOC Portal

Managed Print - Printers

16 CONFIDENTIAL: LPI Level Platforms Inc.

Uniquely manage printers and support commercial MPS programs

Managed Print• Asset Management• Monitoring and Management of print environments• Firmware updates• Toner level• Page count• Alert you on anything the device wants to tell you

about• Model, manufacturer, serial numbers

• Executive Summary

• Website Monitoring

• Windows Server Health

• Work Completed Summary

• Site Performance

• Patch Status Detail

• Site Health

• Server Health

• MBSA and Patch Summary

• Asset Inventory

• Device Performance

• Site Performance

Quarterly Business Reviews

Open Ecosystem• Open Platform versus IT service application

• Technology and marketing embraces entire SMB ecosystem

• Deep web services integration models and tools :• PSA /Service desk integration and synchronization

• Service Modules for deep 80/20 vendor integration

• Trusted, quality, long term relationships with MSP and vendor partners

• Support for emerging service models

SalesHow do I price out my models?

What is the proper sales strategy?Which models work, per device, per

engagement?

MarketingWhich programs work?

Which vertical markets should I focus on?

BusinessWhat kind of margins should I expect?

What Tech utilization rates should we look for?

How Can We Support YOU?

Partner Resources

Partner Development Manager

Partner Portal

Toll Free Technical Support

Live Online Training

Sales and Marketing Material

Community Discussion

Forums

A Total Partnership Solution

Partner Portal• Tools

• Marketing Material

• Case Studies

• Training

• Pricing

• Documentation

• Downloads

• Partner Forum

• Whitepapers

What makes a strong MSP offering

NOC RMM

EnablementOnboarding

Best Practices

Sales and Marketing

Support