Making Leaders Successful Every Day May 17, 2011 Market Overview: Private Cloud Solutions, Q2 2011 by James Staten and Lauren E Nelson for Infrastructure & Operations Professionals
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
1. May 17, 2011Market Overview: Private CloudSolutions, Q2
2011by James Staten and Lauren E Nelsonfor Infrastructure &
Operations Professionals Making Leaders Successful Every Day
2. For Infrastructure & Operations ProfessionalsMay 17,
2011Market Overview: Private Cloud Solutions, Q2 2011Five Solution
types to Choose From For advancing virtualization Maturityby James
Staten and Lauren E Nelsonwith robert Whiteley, Glenn Odonnell, and
Nicholas M. Hayes ExECut I v E S u M Ma ry Over the past year,
client inquiry questions have evolved from What is cloud? to What
vendors should I consider? This market overview examines the
landscape of vendors providing solutions designed to accelerate the
implementation of an infrastructure-as-a-service (IaaS) cloud in a
customers data center. Several standard criteria and a selection of
differentiating factors are examined. All the solutions evaluated
provide the core IaaS functions: self-service, standardization,
automation, and pay-per-use. In this market we found five solution
types emerging: 1) enterprise systems management vendors; 2)
OS/hypervisor vendors; 3) converged infrastructure solutions; 4)
pure-play cloud solutions; and 5) grid-derived solutions. Each
brings the core IaaS features as well as unique differentiating
value. tabL E O F CO N tE N tS N Ot E S & rE S O u rCE S 2
Everyone Wants A Cloud, But Few I&O Teams Forrester interviewed
abiquo, bMC Software, Ca, Are Ready Cloud.com, dell, Enomaly,
Eucalyptus Systems, 4 A Mix Of 10 Key Criteria Make Up The Private
Hexagrid Computing, HP, IbM, Microsoft, Cloud Solutions Landscape
newScale, Platform Computing, red Hat, tibco 7 Were Early In This
Market Lots Of Room For Software, and vMware. Special thanks to
Improvement HyperStratus and Kovarus for their assistance with the
methodology and approach for this10 More Vendors Coming research.
rECOMMENdatIONS14 Define What You Want First, Then Match The
Related Research Documents Right Solution Ignoring Cloud risks a
Growing Gap between16 Supplemental Material I&O and the
business March 24, 2011 2011 top 10 IaaS Cloud Predictions For
I&O Leaders February 14, 2011 youre Not ready For Internal
Cloud July 26, 2010 2011 Forrester Research, Inc. All rights
reserved. Forrester, Forrester Wave, RoleView, Technographics,
TechRankings, and Total Economic Impact are trademarks of Forrester
Research, Inc. All other trademarks are the property of their
respective owners. Reproduction or sharing of this content in any
form without prior written permission is strictly prohibited. To
purchase reprints of this document, please email clientsupport@
forrester.com. For additional reproduction and usage information,
see Forresters Citation Policy located at www.forrester.com.
Information is based on best available resources. Opinions reflect
judgment at the time and are subject to change.
3. 2 Market Overview: Private Cloud Solutions, Q2 2011 For
Infrastructure & Operations Professionals EVERYONE WANTS A
CLOUD, BUT FEW I&O TEAMS ARE READY Todays business executives
are becoming more IT savvy, and most are demanding to have a cloud
strategy for delivering more-efficient IT services. So its no
surprise that theres a rush by I&O professionals to get to yes
on cloud computing, with a particularly strong desire to build a
private cloud. Forrester surveyed enterprise hardware
decision-makers in Q3 2010 and found that 6% stated that they have
a private environment today, while another 25% stated that it was a
high or critical priority for 2011 (see Figure 1).1 What does all
of this mean for I&O? Theres increased pressure on I&O to
go faster. This sense of urgency is driven by two major trends: 1)
executive pressure on IT to provide a private cloud solution to
meet these demands that meets corporate security requirements and
avoids lock-in fears, and 2) the perception that developers are
circumventing IT and going straight to public IaaS clouds to meet
their compute needs.2 But few I&O teams have a firm grasp on
cloud . . . Private IaaS cloud environments are highly
standardized, automated virtual pools accessed via self-service by
developers themselves, shared across business units and metered for
pay-per-use chargeback or at least use-based accounting. This type
of sophisticated environment is a highly evolved virtual
infrastructure, making it a bit of a mismatch for most enterprises.
. . . and I&O must first mature their virtualization
capabilities. Forrester found that most enterprises havent matured
their existing virtual environment management practices to the
point of being ready to operate a highly standardized, automated,
and thus autonomous cloud environment. In fact, the same survey
shows that the larger priority for 2011 was still consolidation and
virtualization (reported as a high or critical priority by 80% of
respondents).3 According to our Q3 2010 Hardware Survey, less than
half (45%) of the x86 servers within enterprises are virtualized
today, making it imperative for I&O professionals to continue
focusing more on virtualization maturity before looking to the
cloud.4 In fact, those with mature virtual environments arent
interested in pay-per-use billing, failing to actually establish a
cloud or set up the right incentives to make their cloud
successful. But I Need A Cloud Now! This logical assessment of
todays world falls on deaf ears compared with the demands to get to
yes on private cloud. In light of this situation, whats an I&O
pro to do? The answer is to: Work on virtualization and cloud needs
in parallel. Continue to evolve the management of your core
virtualization environment, and build a private cloud to sit beside
it. Since a cloud is evolved beyond your current virtualization
maturity, it must be a separate environment that you learn from and
operate differently. May 17, 2011 2011, Forrester research, Inc.
reproduction Prohibited
4. Market Overview: Private Cloud Solutions, Q2 2011 3 For
Infrastructure & Operations Professionals Merge management
practices, not infrastructures. Over time youll want to merge
management practices as they align, but dont try to force this too
soon. And dont expect your traditional virtualized environment and
your cloud to merge into one. They shouldnt. They serve different
purposes and carry different economics.5 Select from among five
private cloud solution types as your fastest path. The fastest way
to meet demands and build out a parallel cloud infrastructure is to
buy purpose-built private cloud solutions. There are five types of
vendors that offer this: 1) enterprise systems management vendors;
2) OS/hypervisor vendors; 3) converged infrastructure solutions; 4)
pure-play cloud solutions; and 5) grid-derived solutions. Each
brings the core IaaS features along with unique differentiating
value.Figure 1 One-Quarter Of Firms Prioritize building an Internal
Private Cloud Environment In 2011 Which of the following
initiatives are likely to be your rms/organizations top hardware/IT
infrastructure priorities over the next 12 months? (Percentage of
respondents who answered critical priority or high priority)
Consolidate IT infrastructure via server consolidation, 80% data
center consolidation, or server virtualization 79% Maintain or
implement broad use of server virtualization 80% as the standard
server deployment model 77% Automate the management of virtualized
servers 60% to gain exibility and resiliency 61% Build an internal
private cloud operated by IT 29% (not a service provider) 23% 2010
(N = 1,037) 2009* (N = 1,020) Use cloud service oerings for
storage-as-a-service 28% or virtual-server-as-a-service at a
service provider 18% Base: North American and European enterprise
IT infrastructure decision-makers Source: Forrsights Hardware
Survey, Q3 2010*Source: Enterprise And SMB Hardware Survey, North
America And Europe, Q3 200958924 Source: Forrester Research, Inc.
2011, Forrester research, Inc. reproduction Prohibited May 17,
2011
5. 4 Market Overview: Private Cloud Solutions, Q2 2011 For
Infrastructure & Operations Professionals A MIx OF 10 KEY
CRITERIA MAKE UP ThE PRIVATE CLOUD SOLUTIONS LANDSCAPE For a
solution to qualify as a true private cloud, it first needs to meet
Forresters definition of cloud computing, which has three rather
simple and specific criteria: A standardized IT capability
(services, software, or infrastructure) delivered in a pay-per-use,
self- service way. Breaking down each piece we see that private
clouds must be: Standardized: provided the same way every time its
requested. This doesnt preclude choice or variance in configuration
but standard operating procedures for at least the provisioning and
life-cycle management functions. Pay-per-use: provides chargeback
or showback. Private clouds must track the use of virtual resources
so that central accounting can be used to either: 1) charge back
for their consumption, or, as we have found most enterprises prefer
today, 2) show back, which is to report on this consumption.
Self-service: provides a client-facing portal or service catalog.
Specifically, end customers developers in most cases can
self-request resources and have those requests automatically acted
on. Since the solutions reviewed are for internal use, these
solutions should also provide an automated approval workflow for
requests. Five Established Criteria Are Common Across All Private
Cloud Solutions . . . All private cloud solutions today, at their
heart, are IaaS solutions. They add further criteria to the
evaluation, such as the ability to vend virtual machines in an
automated fashion. Forrester examined private cloud solutions by
first starting with five established criteria (see Figure 2):6
Self-service portal or service catalog. This software presents an
interface for separate authenticated end users via role-based
access controls (RBAC) to select options for deployment. It must
have unique policy controls per tenant and user role and the
ability to present unique catalogs per user or group. In most cases
this portal presents a web interface but may also be accessible in
other ways, such as through a mobile client or command line
interface (CLI). Dynamic workload management. This is automation
and orchestration software that coordinates workflow requests from
the service catalog or self-service portal for provisioning
workloads and virtual machines. It must enable life-cycle
management capabilities such as change and patch management, clone
management, deployment expiration, and event-based configuration
change or provisioning. In our analysis, we found that some of the
solutions rely on the virtualization management layer beneath their
offering for some of these capabilities. For example, newScale
relied on VMware vCenter for these capabilities in its demo. May
17, 2011 2011, Forrester research, Inc. reproduction
Prohibited
6. Market Overview: Private Cloud Solutions, Q2 2011 5 For
Infrastructure & Operations Professionals Resource management.
Private cloud solutions need the ability to validate configuration
requests, resource availability, and commitments across virtual
compute, storage, and network resources. This software establishes
secure multitenancy, isolates virtual resources, and helps prevent
contention. It too should act automatically as much as possible.
Service accounting. Building on the outputs of resource management,
this software accounts for IaaS service consumption and serves as a
metering and billing system. It should let customers set prices for
the services they wish to offer and account for resources that make
up these services if desired by the customer. In nearly all cases
it should provide use reports to all customers or at least tenant
administrators and the cloud administrator. Very few of the
solutions reviewed served as a billing system. Integration and
control APIs. The IaaS software stack must provide a unified
application programming interface for third-party product
integration and programmatic control. As the most common users of
private clouds are developers, its often their preference to
request resources and subsequently control those resources via CLI.
Many cloud administrators may prefer this interface as well.. . .
But I&O Can Focus On Five Additional Differentiating
CategoriesBeyond the core capabilities, private cloud solutions are
more valuable to a wider set of enterpriseand public sector I&O
teams when they provide a collection of core enterprise
managementcapabilities. By including these capabilities, the
solutions can be set up and made operational morequickly and be
applied to a broader set of workloads and use cases. The key
differentiating featureswe reviewed were: Image library. Its
helpful when the private cloud provides its own repository for
virtual images like ISOs and VM templates to be managed and
selected from the catalog. This isnt a core requirement, and some
private cloud solutions simply connected to the image library
provided by the core virtualization manager (VMware vCenter in many
of the demos) or third-party solutions, such as rPath X6. RBAC
administration. To support tenant administrators as well as tenant
users, its helpful for a solution to provide separate rights and
privileges based on role. Its also helpful if these capabilities
integrate cleanly with Microsoft Active Directory, LDAP, or other
authentication and identity mechanisms. Such features can be
crucial to providing secure multitenancy, which is highly desired
by I&O teams at many enterprises and government agencies.
Virtualization layer. All IaaS implementations require access to
the virtualization layer but dont need to provide it in the
package. I&O teams value this capability so as not to have a
dependency on a specific hypervisor but instead support multiple
hypervisors. Some solutions in this review supported heterogeneous
hypervisors in the same private cloud and within individual
tenants. 2011, Forrester research, Inc. reproduction Prohibited May
17, 2011
7. 6 Market Overview: Private Cloud Solutions, Q2 2011 For
Infrastructure & Operations Professionals Integrated hardware
and software solution. The fastest way to get a private cloud up
and running is to buy a solution that has everything you need
integrated at the factory and shipped in a single box. The value:
simply rack it, power it up, and start using it. A few of the
solutions reviewed here were such a system including servers,
networking equipment, and storage. Nearly all of these were based
on a converged infrastructure with all components coming from the
same vendor. While nearly all were self-proclaimed open systems,
the meaning of this and exactly what types of alternative hardware
could be added to these systems varies.7 Application services. We
found that some private cloud solutions provide a variety of
application services, including load balancing, performance
management, preconfigured middleware services, and high
availability (HA). Some were core components of the solution,
included to distinguish the offering, while others were add-on
options for a fee. Figure 2 Select a Private Cloud Solution based
On Five Established and Five differentiating Criteria Criteria
Business problem solved Self-service portal or service catalog
Agility to satisfy compute needs Dynamic workload management
Automates highly repeatable tasks, saving IT time Resource
management Security and accountability of users while maximizing
utilization rates Established Service accounting Metering enables
pay-per-use pricing, incenting ecient use Integration and control
APIs Interoperability between existing infrastructure and platform
Image library Serves as a reference, and pre-set basics improve
ease of use RBAC administration Enables multitenancy and removes
Dierentiating manual approval process per request Virtualization
layer Provides necessary component needed for cloud within platform
Physical compute and storage Ensures interoperability between
devices and platform Application services Additional services that
improve functionality of basic platform and tie into existing
infrastructure and software at greater ease 58924 Source: Forrester
Research, Inc. May 17, 2011 2011, Forrester research, Inc.
reproduction Prohibited
8. Market Overview: Private Cloud Solutions, Q2 2011 7 For
Infrastructure & Operations ProfessionalsWERE EARLY IN ThIS
MARKET LOTS OF ROOM FOR IMPROVEMENTWere just in the infancy of
private cloud solutions. Many of the products now on the market are
lessthan two years old, which means they have a ways to go on
completeness, level of integration, andpolish, which can affect
your time-to-market and the degree of integration and customization
workyou will face (see Figure 3).Figure 3 Solution Completeness Can
affect time-to-Market Software only Fully integrated solution
Hardware only (i.e., converged infrastructure)
Time-to-market/integration eort Longer 0 Longer58924 Source:
Forrester Research, Inc.But most enterprises arent really ready for
the full capabilities of a private cloud, since theirvirtualization
management isnt mature enough. Forrester recommends that I&O
teams achievestage 4 of Forresters Virtualization Maturity Model to
fully embrace cloud computing.8 Throughthe client interviews
conducted for this report we found very few customers of these
solutions thatwere providing a full IaaS cloud environment to their
constituents. Nearly all were leveraging themultitenancy
capabilities, some of the automation features, and, where
available, tracking resourceconsumption. Many customers were not
fully enabling the self-service portal and few, if any,
werecharging back to departments or business units. Thus the
majority of the deployments were merelyat stage 2 or 3 maturity,
with aspirations of a cloud. So theres time for this market to
mature andharden its features and their integration.We also found
that many of the solutions evaluated dont have any reference
customers who areactually using the solution as a cloud. In one
case, the vendors clients were only leveraging theirrun-book
automation features atop a traditional virtualized environment they
didnt exhibitmultitenancy, self-service, or resource consumption
tracking. 2011, Forrester research, Inc. reproduction Prohibited
May 17, 2011
9. 8 Market Overview: Private Cloud Solutions, Q2 2011 For
Infrastructure & Operations Professionals As this market
matures we expect to see a variety of enhancements that fulfill the
private cloud promise as well as integration efforts in three
specific areas: Integration with enterprise management systems. No
cloud should be an island, at least not for long. As a consequence
we expect to see universal efforts to integrate these cloud
solutions with the leading enterprise management suites and
hypervisor management tools used in the majority of virtual
environment deployments. This is a lay-up for the enterprise
management vendors themselves IBM, CA, BMC, and HP but they havent
always played well with each other. As core IaaS capabilities
become commodity, standards will emerge to make this easier; the
Distributed Management Task Force (DMTF) and most recently the IEEE
are working on such standards.9 Integration with public clouds.
Many I&O execs express a desire for their private clouds to
integrate with public cloud environments for either the purposes of
cloud bursting the moving of a workload to the public cloud when it
demands massive scale or fits the economic and security model of
the public cloud or centralized management of customer requests for
either resource type. Most public cloud solutions reviewed
integrate with Amazon Web Services EC2, the de facto standard
public cloud environment today. Many support the vCloud API and Xen
and KVM workloads, which are the dominant public cloud hypervisors,
but these solutions dont have standard public cloud APIs.10
Integration with noncloud virtual server environments. Not all
workloads are suitable for a multitenant, metered IaaS environment
and thus will stay, long term, in traditional fixed virtual
environments. In many cases these workloads will be integrated with
workloads in a cloud environment as part of a singular service that
needs to be managed as a whole. Thus private cloud solutions will
need to broker these connections as well. Since most of the
customers Forrester spoke with for this report were using the cloud
solutions to manage noncloud environments, this is an area of
maturity needed by both the customer and the vendor solutions.
There Are Five Types Of Solutions Emerging For those trying to keep
this all straight, the good news is that most of the solutions
reviewed are at least covering the basics and differentiating among
each other in compelling ways. Sadly, there are nearly countless
vendors marketing products as private cloud solutions, making for a
confusing landscape. Weve included a selection of vendors from each
category who met our base criteria for inclusion in this report
(see Figure 4). One key difference that came out was that the
vendors with a service automation background have a greater ability
to deploy multi-VM applications in a single step. We looked at 16
vendors that I&O teams should focus on; they fall into five
categories (see Figure 5): Enterprise systems management vendors:
BMC, CA, IBM and newScale. For the most part, these vendors entered
this market with their existing cloud-appropriate management tools
repackaged into a private cloud suite. From here theyve refined
their offerings with tighter integration between the components and
the ability to control cloud environments including May 17, 2011
2011, Forrester research, Inc. reproduction Prohibited
10. Market Overview: Private Cloud Solutions, Q2 2011 9 For
Infrastructure & Operations Professionals VMware vCloud
Director and Amazon Web Services Elastic Compute Cloud. At the
heart of BMCs Cloud Lifecycle Manager is its BladeLogic automation
tool, which is widely used by enterprises and public cloud and
traditional hosting providers. Similarly, CA starts with its
service automation technology, building a full solution from its
suite of service assurance and virtualization management products.
IBM packs a series of Tivoli systems management tools together in
this offering, which is also integrated with its converged
infrastructure, IBM Cloudburst, for a hardware-software solution.11
Recently acquired by Cisco Systems, newScale is mainly a provider
of a robust enterprise service catalog.12 It has evolved this
offering into a more complete automation offering, although it has
strong dependencies on the automation capabilities of the
virtualization platform beneath it. OS/hypervisor vendors:
Microsoft and VMware. Each of the leading hypervisor providers has
built a private cloud solution atop the hypervisor layer. VMwares
vCloud Director is the most advanced of these offerings, providing
full virtual infrastructure control and strong multitenancy, but it
only supports the vSphere Hypervisor platform. Microsofts Hyper-V
Cloud is a heterogeneous solution managing vSphere, Xen, and
Hyper-V environments. This solution is built around Microsoft
System Center Virtual Machine Manager. At present its more
virtualization manager and less full private cloud solution, as it
lacks a robust self-service portal. Converged infrastructure
solutions: Dell and HP. These solutions combine hardware and
software into a fast-to-deploy private cloud solution. HP
CloudSystem is a single-vendor solution with a series of integrated
software components from the companys enterprise service and device
management software portfolios. Its management software can also be
purchased separately from the hardware; this product is sold as HP
Cloud Service Automation (CSA). Dells solution is built with
in-house and partner software, including Creator, its workload
automation tool from DynamicOps. Pure-play cloud solutions: Abiquo,
Cloud.com, Enomaly, and Eucalyptus. The players in this category
dont have an enterprise systems management legacy and thus have
built private cloud solutions specifically for this purpose. As a
result, their offerings are in general more tightly integrated but
are not by any means equal. Each vendor has taken a different
approach and thus excels in unique ways. Abiquo combines virtual
resource pools of any origin such as different hypervisors or
private/public into tenants and provides a robust administration
interface to the tenant manager. Cloud.com focuses on delivering a
clean and simple cloud solution with an integrated user interface
and high scalability. Enomaly and Eucalyptus are more bare-bones
solutions aimed at more advanced administrators and developers.
Both have strong public cloud connectivity. Grid-derived solutions:
Hexagrid, Platform Computing, and Tibco. These vendors all have a
heritage in grid computing that served as the foundation for their
solutions. Platforms ISF is built on its workload management and
provisioning solution and uses its history of managing 2011,
Forrester research, Inc. reproduction Prohibited May 17, 2011
11. 10 Market Overview: Private Cloud Solutions, Q2 2011 For
Infrastructure & Operations Professionals multiple grid
projects at once as the basis of its multitenancy and self-service
portal. Tibcos Silver Fabric is based on FabricServer, a solution
built to allow nongrid applications to leverage grid
infrastructures. Hexagrid debuted with its VxDatacenter product,
which didnt originate as a grid management solution, but its
founders leveraged their experience in this market when building
the product. Its key differentiator is its user interface, which
was the most intuitive in our comparison. MORE VENDORS COMINg In
this market overview we only invited vendors that: 1) had
production-ready solutions that provided all the core capabilities
of a private IaaS environment, and 2) felt they could provide solid
enterprise customer references that were using the solution as a
private cloud inside their enterprise. Sadly, even some of those
that stepped up to our requests failed in this last category. Thus,
the short list of vendors evaluated here is more a reflection of
the maturity of this market than the extent of the participating
vendor landscape. Nearly twice as many vendors have announced
private cloud solutions, and we expect twice more again to enter
the category in 2011. Some of the vendors that have announced
solutions for your consideration include: Cisco Systems, Citrix
Systems, Enomaly, Fujitsu, Gale Technologies, Intalio, Nimbula, NRE
Alliance (a joint venture of Eucalptus, MomentumSI, newScale, and
rPath), Parallels, Quest Software, Red Hat, ThinkGrid, Unisys, VCE
(a joint venture of Cisco, EMC, and VMware), and Zimory. Theres
also a growing contingent of vendors providing remote cloud
environment management services so you dont have to build up the
in-house expertise in managing a cloud environment. An additional
option is to use a hosted private cloud solution thats deployed at
and managed by a service provider on your behalf. We will examine
these solutions specifically in a forthcoming market overview. May
17, 2011 2011, Forrester research, Inc. reproduction
Prohibited
12. Market Overview: Private Cloud Solutions, Q2 2011 11 For
Infrastructure & Operations ProfessionalsFigure 4 Scoring
CriteriaCriteria Scale explanation 4 = Vendors self-service portal
and admin interface oer an intuitive UI, making core management
functions easy (i.e., provisioning requests, conguration, health
stats, and alerts are available on a central dashboard). A workload
deployment approval mechanism is included. The UI is easily
customized, and all functions are accessible through the CLI. The
UI is browser-based; its functionality and intuitiveness are veried
by a satised customer reference.Self-service portal 3 = Vendors
service catalog oers an intuitive user interface thats easy to
navigate.or service catalog The UI is easily customized, and all
functions are accessible through the CLI. The UI is browser-based.
2 = Vendors service catalog oers a user interface for service
manipulation thats customizable. 1 = Vendor has basic self-service
functions. 0 = Vendor does not oer a self-service portal. 4 =
Vendor has core automated provisioning (i.e., stop, restart,
modify) plus the ability to characterize and automate the
deployment of complex multi-VM templates with resource requirement
enforcement. The solution also has IT process automation (ITPA),
workload automation (evolved from traditional job scheduling), or
run book automation [RBA] capabilities, and supports user-dened
process models and integration with basic task execution
technologies (e.g., software distribution, conguration changes,
monitoring). Can congure the virtual network and physical network
equipment, and can congure load-balancing and apply scaling
policies.Dynamic workload These automation capabilities are highly
recommended by their customer reference.management 3 = Vendor has
automated provisioning plus the ability to characterize and
automate the deployment of complex multi-VM templates with resource
requirement enforcement. Can congure the virtual network and
physical network equipment and can congure load-balancing and apply
scaling policies. 2 = Vendor has basic provisioning functions for
creating and deploying single VM templates (using tool available in
the standard oering). 1 = Vendor has basic functionality. 0 =
Vendor does not oer dynamic workload management. 4 = Vendor
supports automated adaptation of resource capacity capabilities
based on monitoring and analytics (i.e., auto-scaling of cloud
infrastructure resources based on ongoing capacity analysis) that
trigger such adaptation both for internal cloud and public cloud
resources. Vendor enables advanced automated life-cycle management
capabilities (i.e., automatically pause deployments for resource
reallocation, simplied patch and change management, or ability to
changeResource congurations and ensure standards
compliance).management 3 = Vendor has some life-cycle management
capabilities. Vendor supports automated adaptation of resource
capacity capabilities based on monitoring and analytics (i.e.,
auto-scaling of cloud infrastructure resources based on ongoing
capacity analysis) that trigger such adaptation. 2 = Vendor
supports some automated adaptation of resource capacity
capabilities. 1 = Vendor has basic resource management
capabilities. 0 = Vendor does not oer resource management.58924
Source: Forrester Research, Inc. 2011, Forrester research, Inc.
reproduction Prohibited May 17, 2011
13. 12 Market Overview: Private Cloud Solutions, Q2 2011 For
Infrastructure & Operations Professionals Figure 4 Scoring
Criteria (Cont.) Criteria Scale explanation 4 = Provisioning and
conguration change actions are integrated with service fulll- ment
processes and accounting for resource consumption. The solution
provides full resource accounting granularity and a customizable
reporting/billing engine. 3 = Provisioning and conguration change
actions are integrated with service fulllment processes and
accounting for resource consumption. The solution provides some
resource accounting granularity and a reporting/billing engine.
Service accounting 2 = Most provisioning and conguration change
actions are integrated with service fulllment processes and
accounting for resource consumption. The solution provides basic
resource accounting granularity and reporting. 1 = Some
provisioning and conguration change actions are integrated with
service fulllment processes. The solution provides basic resource
consumption reporting. 0 = Vendor does not oer service accounting.
4 = Vendor has northbound (programmatic control of the private
cloud solution) APIs that incorporate the vCloud, OpenStack, and/or
Amazon EC2 APIs; southbound APIs or integration with third-party
products (including public cloud platforms); and the ability to
control these environments through the private cloud solution. 3 =
Vendor has northbound APIs that incorporate vCloud, OpenStack, or
Amazon EC2 and integration with third-party products (including
public cloud platforms) Integration and allowing programmatic
control. control APIs 2 = Vendor has northbound APIs and southbound
APIs that integrate with key on- premises third-party products
(including vSphere or Amazon EC2) allowing programmatic control. 1
= Vendor has a northbound API and southbound APIs that integrate
with some third-party products allowing programmatic control. 0 =
Vendor does not integrate with third-party tools and doesnt oer
control APIs. 4 = Vendor provides a robust image library that can
contain complex multi-VM workloads plus tenant and role
segmentation of the library; built-in image creation tool and image
import (VMDK, VHD, OVF, and from other library types) plus export
and conversion features. 3 = Vendor provides a robust image library
that can contain complex multi-VM workloads plus tenant and role
segmentation of the library; and some image Image library import
(VMDK, VHD, OVF, and from other library types) plus export and
conversion features. 2 = Vendor provides an image library with some
tenant and role segmentation of the library and some image import
(VMDK, VHD, OVF, and from other library types) features. 1 = Vendor
has basic functionality: repository of virtual images (ISO, VM
templates, etc.). 0 = Vendor does not oer an image library. 4 =
Vendor provides granular policy controls with at least three unique
precongured levels of users and admins and detailed customization
options for each level. 3 = Vendor provides granular policy
controls with at least three unique precongured levels of
users/admins with limited customization options for each level.
RBAC 2 = Vendor provides policy controls with at least three unique
levels of users/admins administration with limited customization .
1 = Vendor has basic functionality with at least one unique policy
control for the cloud admin and one unique policy control for group
admin. 0 = Vendor does not oer a unique policy controls per
tenant/role. * Subtract 1 from score (unless 0) if it doesnt
integrate with LDAP and Active Directory. 58924 Source: Forrester
Research, Inc. May 17, 2011 2011, Forrester research, Inc.
reproduction Prohibited
14. Market Overview: Private Cloud Solutions, Q2 2011 13 For
Infrastructure & Operations ProfessionalsFigure 4 Scoring
Criteria (Cont.)Criteria Scale explanation 4 = Vendor solution
supports multiple x86 hypervisors and non-x86 virtualization
platforms. 3 = Vendor supports three x86 hypervisors.Virtualization
layer 2 = Vendor supports two x86 hypervisors. 1 = Vendor supports
a single x86 hypervisor. 0 = Solution does not directly work with
any hypervisors. 4 = Solution is a factory-built and tightly
integrated converged solution of IaaS software and physical
infrastructure resources (server, network, and storage). The IaaS
software can integrate with a wide variety of third-party
infrastructure components, and customer reference spoke highly of
its integration. 3 = Solution is a factory-built and tightly
integrated converged solution of IaaS software and physical
infrastructure resources (server, network, and storage).
ThePhysical compute IaaS software can integrate with some
third-party infrastructure components.and storage 2 = Solution is a
bundle (or loose integration) of IaaS software and physicalincluded
infrastructure resources (server, network, and storage). The IaaS
software can integrate with some third-party infrastructure
components. 1 = Vendor integrates some physical resources into its
solution or is part of a certied integrated solution specic,
certied, and sold through partners. 0 = Vendor oers only a
software-based solution. 4 = Vendor solution can deploy and congure
(and received positive feedback from a customer reference about
this) the following services: load-balancing and high availability,
DR/security features (rewalls, virtual private networks [VPNs],
etc.), performance-monitoring, and diverse precongured middleware
services. 3 = Vendor solution can deploy and congure the following
services: load-balancing and high availability, DR/security
features (rewalls, virtual private networks [VPNs],
etc.),Application performance-monitoring, and diverse precongured
middleware services.services 2 = Vendor supports load-balancing and
high availability, DR/ security features (rewalls, virtual private
networks [VPNs], etc.), and performance-monitoring. 1 = Vendor
supports load-balancing, high availability, and rewalls. 0 = Vendor
does not support load-balancing or high availability services.58924
Source: Forrester Research, Inc. 2011, Forrester research, Inc.
reproduction Prohibited May 17, 2011
15. 14 Market Overview: Private Cloud Solutions, Q2 2011 For
Infrastructure & Operations Professionals Figure 5 todays
Private Cloud Solutions Market Offers a Wide variety Of Solutions
Ph Se s Re am ag or ys st Dy m or log RB lf- erv so ic w em Ap mp
inc ic or Vi Se s e ic n ur AC In al ag pl rt rv rv e ce ork nt te
nt co e ua ic ad ic ic c a co an tal gr ro at Im an m loa liz e e
ta m at l A io an ac p ag d at in ut lud n io P co ag io is e se n
Is e e tr n un lib em an d rv e at la ra tin ic d d en io ye Vendor
es ry n g r t Abiquo BMC CA Cloud.com Dell Enomaly Eucalyptus
Hexagrid HP IBM Microsoft newScale Platform Computing Tibco VMware
0 1 2 3 4 Note: Please refer to Figure 4 for the scoring criteria.
58924 Source: Forrester Research, Inc. r E C O M M E N d at I O N S
DEFINE WhAT YOU WANT FIRST, ThEN MATCh ThE RIghT SOLUTION Since the
private cloud market is just at its beginning, there are a variety
of solutions to choose from with a wide range of capabilities. Some
are best for greenfield deployments where youll operate them
standalone. Here you can learn from the solution and then tune it
to your current level of maturity. Others are more malleable and
help you get to cloud at your own pace, but provide a few best
practices to make this path easier. So what should I&O execs
do? the best way to determine which is right for you is to first:
May 17, 2011 2011, Forrester research, Inc. reproduction
Prohibited
16. Market Overview: Private Cloud Solutions, Q2 2011 15 For
Infrastructure & Operations Professionals Determine where your
I&O team is in its virtual environment maturity. Is your
organization barreling down the path of standardization and
automation, or are you still struggling to do something the same
way twice? Private cloud solutions only work when standards can be
defined and these operations done without human intervention. If
your organization has a ways to go, that doesnt mean you cant
create a private cloud, just that you should target a greenfield
deployment, such as starting with test and development resources or
a new business project where you can learn from the solution. Set
your short-term goals for the private cloud. What will it be used
for and by whom? If the initial target is test and development,
consider comparing test automation solutions such as vMware vCenter
Lab Manager or Soasta Cloudtest against some of the private cloud
solutions. If you will be sharing the cloud among several
departments, determine how varied their needs and requirements will
be. For example, you may need to prioritize strong rbaC
capabilities. have a long-range vision for your private cloud.
While the starting point may be easy to define, you certainly dont
want to pick a solution that cant grow with your needs. do you plan
over time to support hybrid deployment with services composed of
applications running in the public cloud, traditional virtual
environment, and even on their own physical hosts? What tools do
you envision using to manage this environment? Several solutions
profiled here work best with or only support a single hypervisor,
for example. Be prepared for islands of hypervisors. While the
majority of your virtual environment today may be leveraging
vMware, a growing number of I&O execs we speak with are
planning to break from this model and are demanding solutions that
support Microsoft Hyper-v, xen (and its variants such as Oracle
vM), or KvM resources. If your solution will integrate with public
clouds, determine if heterogeneous hypervisor support will apply
here as well. Try before you buy. Focus your evaluations on
specific criteria, especially the user interface. In our review we
found wide swings in user interface and workflow models that will
make one solution very comfortable for one administrator and
completely foreign to another. Customers who love the CLI (and know
their developers do, too) will put little credence in a cloud
solution with a gorgeous, interactive administration portal.
Include your target users in the selection process. be sure your
target users are in on the demo as well, as what you like may be
very different from what they want. Several Forrester client
inquiries about private cloud vendor selection have been crafted
without any target customer involvement. While you may think you
know your customers well enough to represent them, weve found this
rarely to be a safe assumption. 2011, Forrester research, Inc.
reproduction Prohibited May 17, 2011
17. 16 Market Overview: Private Cloud Solutions, Q2 2011 For
Infrastructure & Operations Professionals SUPPLEMENTAL MATERIAL
Methodology All participating vendors in this report were required
to: Respond to a questionnaire. The questionnaire asked them to
describe their key features and capabilities, their architecture,
and their future plans. It was developed based on our interactions
with clients and cloud computing consultancies, including
HyperStratus. Provide one enterprise customer reference. Vendors
were asked to provide contact information for a confidential
enterprise customer using the evaluated version of the solution,
preferably as a private cloud. Conduct a product demonstration.
Forrester provided participants with a compulsory script, which
specified actions they were to follow to demonstrate the
capabilities of their solution. The first 20 minutes of the demo
were allotted for the compulsory script, leaving participants 10
minutes to demonstrate any additional, unique features that
differentiated their solution from the competition. The following
details the demo script given to all participating vendors: Demo
actions: These actions are compulsory and should be conducted in
this order. Variations in this flow should be discussed with and
approved by Forrester prior to the actual demo. In each step,
please highlight any unique actions you take which you feel
differentiate your solution either verbally during the demo or in
writing prior to the demo. 1. Describe the physical and virtual
configuration used in this demo. What hardware is used? What
hypervisor? What networking and storage equipment? Any software or
other elements in this configuration outside of your private cloud
solution? 2. From the cloud administrator interface, allocate
physical and/or virtual resources to the IaaS pool. 3. From the
cloud administrator interface, create two secure tenant
environments inside the IaaS pool and assign them to Marketing and
Engineering. Assign users and administrators (if applicable) to
these tenant groups. 4. Populate the self-service portal (or
service catalog) with two workloads that can be assigned to the
tenant pools. Please describe or provide a written description of
how you create workloads for the self-service portal (import VMDK,
ISO, VHD files, assemble on the fly using a separate tool [name the
tool], create multi-VM services, etc.). Assign attributes to these
workloads (such as VM size options, network constraints, load
balancer options, SLA options or requirements, prices, etc.). May
17, 2011 2011, Forrester research, Inc. reproduction
Prohibited
18. Market Overview: Private Cloud Solutions, Q2 2011 17 For
Infrastructure & Operations Professionals 5. From the
self-service portal, logged in as a Marketing user, select and
deploy a workload into the Marketing tenant created in step two.
Please describe or provide a written description of what actions
are taken based upon this request, naming all separate executables
that are invoked to complete this action. If approval workflows are
incorporated into your solution please demonstrate them or describe
them. 6. From the self-service portal, log in as an Engineering
user and deploy a workload to this tenant environment. 7. As the
Engineering user, move to the tenant administration interface and
demonstrate user administration rights (add instances to a running
workload, clone a workload, change/derive a workload, change
resource allocations, etc. Use this step to demonstrate functions
you feel should be standard user admin actions and those that you
feel differentiate your solution). 8. As the Engineering user,
demonstrate your reporting functions. What reports can be provided
to this user? Use this step to show reports you feel should be
standard user admin views and those that you feel differentiate
your solution. At a minimum a resource allocation and consumption
report and an environment health report must be shown. 9. As the
Engineering user, demonstrate actions this user can take in
response to reported activities (stop, restart, move, clone
workloads, for example). 10. As the cloud administrator,
demonstrate your reporting functions. What reports can be provided
to the administrator? Use this step to show reports you feel should
be standard user admin views and those that you feel differentiate
your solution. 11. As the cloud administrator, demonstrate actions
this user can take in response to reported activities (delineate
admin rights of the cloud administrator from those of the user).
12. As the cloud administrator, add a physical server resource to
the IaaS environment and assign additional resources to the
Engineering tenant. 13. End of compulsory steps.Companies
Interviewed For This DocumentAbiquo EnomalyBMC Software Eucalyptus
SystemsCA Hexagrid ComputingCloud.com HPDell IBM 2011, Forrester
research, Inc. reproduction Prohibited May 17, 2011
19. 18 Market Overview: Private Cloud Solutions, Q2 2011 For
Infrastructure & Operations Professionals Microsoft RedHat
newScale Tibco Software Platform Computing VMware ENDNOTES 1 Most
firms are in the early stages of Forresters infrastructure
virtualization maturity model. We used seven questions to probe
where firms are on the journey to virtualization maturity and the
ideal of internal cloud. (see endnote 11) Only 7% have implemented
a self-service portal or usage chargeback today, two key markers
for reaching stage four of virtualization maturity. When we look at
how many firms report implementing all seven capabilities, not just
some of them, only 6% will do so by 2011. For more information, see
the March 24, 2011, Navigating The Shifts In Computing
Infrastructure Markets report. 2 Over the past several years, weve
seen two key cloud trends in the infrastructure-as-a-service (IaaS)
space: 1) Public cloud adoption rates are highest among informal
buyers (non-IT employees), and 2) infrastructure and operations
professionals, the formal buyers of these types of technologies,
prefer to build private internal solutions. Informal buyers are
drawn to the fast and easy access to low-priced compute power that
public clouds offer, slipping these purchases under the I&O
radar. But I&O teams fear the public cloud for its immaturity
and insecurity and seek to provide an in-house alternative
delivering similar values but with proper controls. But for this to
succeed, I&O pros must get informal buyers onboard to work with
them. Unaddressed, as our survey data shows, these two groups will
remain unaligned, threatening the IT-to-BT (business technology)
progression for your organization. See the March 24, 2011, Ignoring
Cloud Risks A Growing Gap Between I&O And The Business report.
3 In 2009 and 2010, about 80% of enterprise IT infrastructure
decision-makers reported that consolidation and broad use of server
virtualization were high or critical priorities compared with just
under 30% for internal cloud or public cloud in 2010. For more
information, see the March 24, 2011, Navigating The Shifts In
Computing Infrastructure Markets report. 4 Source: Forrsights
Hardware Survey, Q3 2010. 5 Its one thing to say infrastructure and
operations (I&O) professionals need to invest in
infrastructure- as-a-service (IaaS) cloud computing for their
high-performance computing (HPC) workloads. Its quite another to
justify the financial and resource commitments. This requires a
business case that validates the investment on grounds of business
empowerment, cost savings, or faster time-to-market. Positive
return on investment (ROI) from HPC cloud computing cant be
achieved as a blanket business case because the benefits vary based
on application design and use case. Cloud economics now makes HPC
attainable for firms that couldnt afford such efforts before, and
less costly, more expandable, and with a faster time-to- value for
those that already could. See the December 22, 2010, Justifying
Your Cloud Investment: High- Performance Computing (HPC) report. 6
These five established criteria were used as a baseline for
inclusion in the report. Vendors were required to first indicate in
an email that they offered these capabilities and then asked to
prove their capabilities through a questionnaire and demo as well
as provide us with one enterprise customer reference that
implemented and had experience with their private cloud solution.
May 17, 2011 2011, Forrester research, Inc. reproduction
Prohibited
20. Market Overview: Private Cloud Solutions, Q2 2011 19 For
Infrastructure & Operations Professionals7 Vendors like Cisco,
Dell, EMC, HP, and IBM know you need packaged solutions that just
work, but until recently they left too much of the burden on their
customers. Recent integrated solutions take a big step toward
delivering complete virtual infrastructures in a box, but to
effectively use them, you must assess your own virtualization
maturity, start small with development and test workloads, and
consider whether you really need to run it yourself. See the May
17, 2010, Are Converged Infrastructures Good For IT? report.8
Through more than 200 enterprise interviews, correlated with survey
data, Forrester has identified four clear stages of infrastructure
virtualization maturity that dictate readiness for various
management and automation technologies, process improvements that
must be made, and standardizations that have to be realized to
achieve greater gains. Organizations progress from gaining
acclimation with the technology, to strategically standardizing on
it, through a period of chaotic VM sprawl that leads to process
improvements, on to the point of pooling and policy-based
automation. See the July 10, 2009, Assess Your Infrastructure
Virtualization Maturity report.9 There is a plethora of emerging
standards attempting to capture the mindshare of IT organizations,
but still too many exist with no clear frontrunners emerging. The
IEEE hopes to set standards through its newly launched cloud
initiative. Charles Babcock has written about the emerging
standards situation. Source: Charles Babcock, IEEE Targets Cloud
Interoperability Standards, InformationWeek, April 5, 2011 (http://
www.informationweek.com/news/cloud-computing/infrastructure/showArticle.jhtml?articleID=229400890
&cid=RSSfeed_IWK_All).10 Red Hat offers its Deltacloud cloud
management API, which is purported to be the standard KVM cloud API
but doesnt have an enforcement mechanism in place to ensure that
this is universally exposed by service providers. VMware has a
standard vCloud API that it strongly recommends service providers
expose and a superset API presented through its vCloud Director
product. Service providers are encouraged by both companies to
expose these APIs to qualify for certain partner program status
levels.11 IT pros have most of the basic ingredients to cook up
their own cloud-like infrastructure but theres no recipe, and many
ingredients just dont combine well. Complicating the story are the
traditional infrastructure silos around servers, networks, and
storage that must work together in a new, truly integrated way.
Vendors like Cisco, Dell, EMC, HP, and IBM know you need packaged
solutions that just work, but until recently they left too much of
the burden on their customers. Recent integrated solutions take a
big step toward delivering complete virtual infrastructures in a
box, but to effectively use them, you must assess your own
virtualization maturity, start small with development and test
workloads, and consider whether you really need to run it yourself.
See the May 17, 2010, Are Converged Infrastructures Good for IT?
report.12 We reviewed newScale before it was acquired by Cisco. For
more information on its acquisition, read Ciscos press release:
http://newsroom.cisco.com/dlls/2011/corp_032911.html. 2011,
Forrester research, Inc. reproduction Prohibited May 17, 2011
21. Making Leaders Successful Every day Headquarters Research
and Sales Offices Forrester Research, Inc. Forrester has research
centers and sales offices in more than 27 cities 400 Technology
Square internationally, including Amsterdam; Cambridge, Mass.;
Dallas; Dubai; Cambridge, MA 02139 USA Foster City, Calif.;
Frankfurt; London; Madrid; Sydney; Tel Aviv; and Toronto. Tel: +1
617.613.6000 Fax: +1 617.613.5000 For a complete list of worldwide
locations visit www.forrester.com/about. Email:
[email protected] Nasdaq symbol: FORR www.forrester.com For
information on hard-copy or electronic reprints, please contact
Client Support at +1 866.367.7378, +1 617.613.5730, or
[email protected]. We offer quantity discounts and
special pricing for academic and nonprofit institutions.Forrester
Research, Inc. (Nasdaq: FORR)is an independent research companythat
provides pragmatic and forward-thinking advice to global leaders
inbusiness and technology. Forresterworks with professionals in 19
key rolesat major companies providingproprietary research, customer
insight,consulting, events, and peer-to-peerexecutive programs. For
more than 27years, Forrester has been making IT,marketing, and
technology industryleaders successful every day. For
moreinformation, visit www.forrester.com. 58924