© 2020, Amazon Web Services, Inc. or its Affiliates. Steve Gurney Retail Industry Lead EMEA Where Physical Meets Digital
© 2020, Amazon Web Services, Inc. or its Affiliates.
Steve Gurney
Retail Industry Lead EMEA
Where Physical Meets Digital
© 2020, Amazon Web Services, Inc. or its Affiliates.
Retail Webinar Series
MON
Oct 12AWS in Retail
TUE
Oct 13
Data Driven Retailing: Insight to Action – AI and ML’s
Role in the New World of Retail
WED
Oct 14Where Physical Meets Digital
THU
Oct 15Retail Supply Chain Optimization
FRI
Oct 16Next Gen Digital Platform
© 2020, Amazon Web Services, Inc. or its Affiliates.
Today’s speakers…
Steve Gurney
Retail Industry Lead, EMEA
Amazon Web Services
Shlomi Dayan
VP Global Business Development Retail
Trax Retail
Please post your questions for Q&A into the webinar chat
© 2020, Amazon Web Services, Inc. or its Affiliates.
Steve Gurney
Retail Industry Lead, EMEA
Where Physical Meets Digital
Born from Retail, Built for Retailers
© 2020, Amazon Web Services, Inc. or its Affiliates.
Changing consumer behaviour
78% 70%
Would switch
Retailer to use
contactless
63%
Used a new
shopping or
payment method
Recently changed
the way they pay
Source: Visa global consumer study, Aug 2020
© 2020, Amazon Web Services, Inc. or its Affiliates.
Where physical meets digital
• Mobile apps in store
• Scanning
• Instant checkout
• Lockers
• Cashierless Checkout
• Real time inventory visibility
© 2020, Amazon Web Services, Inc. or its Affiliates.
Single Nike app, multiple usesAt home, work or on the move
© 2020, Amazon Web Services, Inc. or its Affiliates.
Single Nike app, multiple usesStores geo-fenced to change app features
© 2020, Amazon Web Services, Inc. or its Affiliates.
Order/Reserve online or in app, pick up in store
© 2020, Amazon Web Services, Inc. or its Affiliates.
Amazon Go | Store Experience Guidelines 4.13.204.13.20 || AmazAmazon.con.comom CCONFIDENTIALONFIDENTIAL||2020
Just Walk Out – Re-inventing physical retail
© 2020, Amazon Web Services, Inc. or its Affiliates.
Just Walk Out Technology
2013Reimagine physical retail
Amazon Go Grocerylaunches
2020
Amazon Go opens to employees
2016
2018Amazon Go opens to public
2020Just Walk Outlaunches
Invention
© 2020, Amazon Web Services, Inc. or its Affiliates.
TrackingOverhead cameras
to track where
entities are in a
physical space
© 2020, Amazon Web Services, Inc. or its Affiliates.
ActivityAlgorithms to understand
shelf-activity (e.g. take,
return, etc…)
Amazon.com Confidential
© 2020, Amazon Web Services, Inc. or its Affiliates.
Shopper engagement
Recommendations based on
• Cart location in store
• Previous shopping history
• Popular / trending
• Alexa Shopping list
• Basket contents
• Promotions
+
vs
© 2020, Amazon Web Services, Inc. or its Affiliates.
FAST AND EASY CHECKOUT
SHOPPING ENGAGEMENT
SHOPPER INSIGHTS FOR
MERCHANTS
Identify items as you go
On-cart weighing
Bag as You Shop
Just Walk Out
Personalized recommendations
Up-sell and cross-sell suggestions
Heat maps
Product/shelf interactions
Customer journeys
A/B testing
Amazon Dash Cart
© 2020, Amazon Web Services, Inc. or its Affiliates.
Delivering compelling consumer experiences and
operational efficiencies in harmony
© 2020, Amazon Web Services, Inc. or its Affiliates.
Combination of new customer self-service experiences
with store efficiency.
© 2020, Amazon Web Services, Inc. or its Affiliates.
Cloud native services for in store solutions
Benefits
Agility
React faster, quicker decisions
Cost Optimisation
Right-size tech spend to revenue
Business Optimisation
Operational efficiency right
across the business
Quick wins on Free Cash Flow
We capture retail today,
so you can see the opportunities of tomorrow
© 2020 Trax Image Recognition. All Rights Reserved
Enabling next generation retail by digitizing the store
Shlomi Dayan
VP, Global Retail Business Development
2
90+
Clientele of the world’s
biggest CPG brands
and retailers
Trax
Artificial
IntelligenceProprietary computer
vision platform built
for CPG & Retail
Trax is at the forefront of retail cloud innovation and disruption
Business Intelligence Group 2019
Artificial Intelligence Excellence AwardFrost & Sullivan 2017
Product Innovation Award
Recognized in Gartner’s Business
Report February 2019, 2014-2017
20Global offices HQ Singapore,
CV Center of Excellence,
Tel Aviv
Operating in over 90
markets /countries
Leading SaaS Platform
Disrupting the FMCG Data
Acquisition Model
1 .5MStores
digitized
monthly
1BnProducts
recognized
monthly
350KGlobal SKU
repository
updated daily
We capture retail today, so you can see the opportunities of tomorrow.© 2019 Trax Image Recognition. All Rights Reserved
3
Real-time shelf visibility
Lack of on-shelf visibility and insights to drive purchase
and picking where it counts most – in the aisle.
What’s happening on the shelf?
From distribution
Products are closely
tracked from route-to-
market channels.
To checkout
POS information provides
valuable insights into
sales and volume data.
© 2019 Trax Image Recognition. All Rights Reserved
4
How can retailers benefit from digitizing the shelves?
Harness Trax’s computer vision platform to transform operations at store and HQ levels.
From daily execution to strategic business decisions.
Tap into SKU level data continuously and at scale
Automate Gap
Scanning
Increase
Availability
Optimize
Inventory Levels
Improve Online
Order Fulfillment
Elevate
Shopping
Experience
The Immediate approach - Store Routines The Second step The Third step
Planogram & Price
Compliance
Demand
Forecasting
We capture retail today, so you can see the opportunities of tomorrow.© 2019 Trax Image Recognition. All Rights Reserved
5
Through a robust network of IoT shelf edge cameras
and robots tailored for the retail environment
We capture retail today, so you can see the opportunities of tomorrow.© 2019 Trax Image Recognition. All Rights Reserved
6
Collect – by applying a hybrid HW model
wireless shelf edge cameras
autonomous robots
ceiling mounted
dome cameras
We are using a network of cameras that covers the entire store. Our solution is HW agnostic, allowing deployment of any type of camera to adapt to store conditions, reach maximum coverage, efficiency, and accuracy
We capture retail today, so you can see the opportunities of tomorrow.© 2019 Trax Image Recognition. All Rights Reserved
7
Get Eyes into the Store
We capture retail today, so you can see the opportunities of tomorrow.© 2019 Trax Image Recognition. All Rights Reserved
8
Get Eyes into the Store
We capture retail today, so you can see the opportunities of tomorrow.© 2019 Trax Image Recognition. All Rights Reserved
9
Get Eyes into the Store
Providing you with
unparalleled visibility to
the field to check on any
product in any store, at
any time.
We capture retail today, so you can see the opportunities of tomorrow.© 2019 Trax Image Recognition. All Rights Reserved
10
7 products
OOS
26 products
OOS
Missing products on the coffee category at 06:25AM
We capture retail today, so you can see the opportunities of tomorrow.© 2019 Trax Image Recognition. All Rights Reserved
11
Missing products on the coffee category at 11:25AM
3 products
OOS
Replenish
Replenish
We capture retail today, so you can see the opportunities of tomorrow.© 2020 Trax Image Recognition. All Rights Reserved
12We capture retail today, so you can see the opportunities of tomorrow.© 2019 Trax Image Recognition. All Rights Reserved
12
household cleaners category – Price Alerts
We capture retail today, so you can see the opportunity of tomorrow.© 2019 Trax Image Recognition. All Rights Reserved
14
OOS Categories (Dark Stands for OOS)
We capture retail today, so you can see the opportunity of tomorrow.© 2019 Trax Image Recognition. All Rights Reserved
15
OOS Categories (Dark Stands for OOS)
We capture retail today, so you can see the opportunities of tomorrow.© 2019 Trax Image Recognition. All Rights Reserved
16
Trax’s Top tier retailer customer, achievements from in-store digitization
Location-based + Targeted Promotions
Improve Online Order Fulfillment
More engaging shopping experience
Virtual shopping assistant
Real-time in-store campaign
Increase Availability
In-store execution
Improve promotional compliance, optimize new launches
Crowdsourced Merchandising
Planogram Compliance
Category Planning
Crowdsourced Audit
On demand work force of experienced retail workers available immediately
Checkout free
Automate Gap scanning
Ensure Prices / Promo Identification
Trax Platform is driving 360° digitalization in retail tradeInspire your customers and create more attractive shopping experience
18We capture retail today, so you can see the opportunities of tomorrow
Enabling next generation retail by digitizing the store
We capture retail today, so you can see the opportunities of tomorrow.© 2020 Trax Image Recognition. All Rights Reserved
19
Intellectual Property Information © 2019 Trax Image Recognition. All Rights Reserved.
This document and the information contained herein is confidential; This document is provided for information purposes only
for the exclusive use of the recipients to whom it is addressed and the contents hereof are subject to change without notice.
Whilst the information contained herein has been prepared in good faith, it is not warranted to be error-free, nor subject to any
other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of
merchantability or fitness for a particular purpose. Trax specifically disclaim any liability with respect to this document and no
contractual obligations are formed either directly or indirectly by this document.
Any reproduction, retransmission, republication, translation, or other use of, all or part of this document is expressly prohibited,
unless prior written permission has been granted by Trax. Trax, the Trax logo and other all other Trax trademarks, logos and
service marks used in this document are the trademarks or service marks of Trax and its affiliates. All other marks contained
herein are the property of their respective owners. Trax has intellectual
property rights relating to technology that is described in this document.
We capture retail today, so you can see the opportunities of tomorrow.© 2020 Trax Image Recognition. All Rights Reserved
19
Thank You
Shlomi Dayan
VP, Global Retail Business Development
We capture retail today, so you can see the opportunities of tomorrow.© 2019 Trax Image Recognition. All Rights Reserved
20
Cloud
Shelf
Cameras
WiFi Access
PointsStore Gateway
Server
Daily Availability
Reports
Store Application
Alerts
Computer Vision
Platform
• Objects and empty
spaces detection
• Fine grained recognition
• Price recognition
• Image stitching
KPI Calculation
Engine
• Confidence model
• Anomalies detection
SKU’s, Assortments,
Stock countsMaster Data
Inventory
Face Detection
Privacy Filters
DigitizationTrax Cloud
CollectionStore
ReportingData Delivery
Product Data
Stream via API
How it works | Data Flow Architecture
Sunday-Fridayfrom 9:00-18:00 (hourly capture)
Customer
© 2020, Amazon Web Services, Inc. or its Affiliates.
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© 2020, Amazon Web Services, Inc. or its Affiliates.
Q&A Panel
Please post your questions in the chat
Steve Gurney
Retail Industry Lead
for EMEA
AWS
(Moderator)
Shlomi Dayan
VP Global Business
Development Retail
Trax Retail
© 2020, Amazon Web Services, Inc. or its Affiliates.
Retail Webinar Series
MON
Oct 12AWS in Retail
TUE
Oct 13
Data Driven Retailing: Insight to Action – AI and ML’s
Role in the New World of Retail
WED
Oct 14Where Physical Meets Digital
THU
Oct 15Retail Supply Chain Optimization
FRI
Oct 16Next Gen Digital Platforms